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研究生:白黃云
研究生(外文):Bach, Hoang Van
論文名稱:Employee-Organization Relationship and Employee Retention in State-Owned Enterprises in Vietnam
論文名稱(外文):Employee-Organization Relationship and Employee Retention in State-Owned Enterprises in Vietnam
指導教授:史習安史習安引用關係
指導教授(外文):Hsi-An Shih
學位類別:碩士
校院名稱:國立成功大學
系所名稱:國際管理碩士在職專班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
畢業學年度:97
語文別:英文
論文頁數:96
外文關鍵詞:Expectation-enhancing practicesEmployee-organization relationshipEmployee commitmentInducements and investmentsEmployee quit propensity
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This study explored the dimensions of employee-organization relationships (EORs) and the relationship between them and employee commitment. Subsequently, the relationship between employee commitment and employee quit propensity was also investigated. A total of 315 employees and 63 line managers from 20 state-owned enterprises in Hanoi, Vietnam participated in the survey.
The findings demonstrated that there are four types of EORs categorized by combinations of low and high level of inducements-investments (II) and expectation-enhancing practices in Vietnamese SOEs. High II approaches, which are mutual investment and overinvestment, generate high employee commitment while low II approaches, which are underinvestment and job-focused, yield low employee commitment. More spefically, mutual investment positively affects employee commitment more strongly than overinvestment, while underinvestment negatively impacts on employee commitment more strongly than job-focused. In addition, the result proved that there is a negative association between employee commitment and employee quit propensity.
The findings made both theoretical and pratical contributions to human resource management field by providing useful information about employment relationship and giving updated understanding of the current situation of HRM in SOEs in Vietnam.
ACKNOWLEDGEMENT ............................................................................................. I
ABSTRACT .................................................................................................................. II
TABLE OF CONTENTS ............................................................................................. IV
LIST OF TABLES ..................................................................................................... VII
LIST OF FIGURES ..................................................................................................... IX
CHAPTER ONE INTRODUCTION ............................................................................. 1
1.1 Research Background. ..................................................................................... 1
1.2 Research Motivation. ....................................................................................... 5
1.3 Research Objectives. ........................................................................................ 8
1.4 Research Procedure. ......................................................................................... 9
1.5 Research Structure. ........................................................................................ 10
CHAPTER TWO LITERATURE REVIEW ............................................................... 11
2.1 Definition of Research Constructs. ................................................................ 11
2.1.1 Employee – Organization Relationship (EOR). .................................. 11
2.1.2 Employee Commitment. ....................................................................... 17
2.1.3 Employee Quit Propensity. .................................................................. 20
2.2 Relationship between Research Construct and Hypothesis Development..... 22
2.2.1 Relationship between EOR and Employee Commitment. .................... 22
2.2.2 Relationship between Employee Commitment and Employee Quit
Propensity. ............................................................................................ 29
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY ...................... 33
3.1 Conceptual Framework. ................................................................................. 33
3.2 Hypotheses. .................................................................................................... 34
3.3 Construct Measurement. ................................................................................ 34
3.3.1 Employee-Organization Relationship.................................................. 34
3.3.2 Employee Commitment. ....................................................................... 37
3.3.3 Employee Quit Propensity. .................................................................. 38
3.3.4 Gender, Age, Education, and Firm Tenure. ......................................... 38
3.4 Questionnaire Design. .................................................................................... 39
3.5 Sampling Plan. ............................................................................................... 39
3.6 Data Analysis Procedures. ............................................................................. 40
3.6.1 Descriptive Statistic Analysis. ............................................................. 40
3.6.2 Factor Analysis and Reliability Test. ................................................... 40
3.6.3 Intraclass Correlation Coefficients Method (ICC). ............................. 41
3.6.4. Cluster Analysis. ................................................................................. 41
3.6.5 Multivariate Analysis of Variance (MANOVA). ................................... 42
3.6.6 Hierarchical Regression. ..................................................................... 42
CHAPTER FOUR DATA ANALYSES AND RESULTS .......................................... 43
4.1 Sample and Data Collection. .......................................................................... 43
4.2 Data Aggregation and Descriptive Analysis. ................................................. 44
4.2.1 Intraclass Correlation Coefficients. .................................................... 44
4.2.2 Characteristics of Respondents. .......................................................... 47
4.3 Factor Analysis ............................................................................................... 48
4.3.1 Confirmatory Factor Analysis (CFA) .................................................. 48
4.3.2 Exploratory Factor Analysis (EFA). .................................................... 54
4.3.3 Descriptive Statistic and Correlation for all Variables ....................... 56
4.4 The Relationship between Employee-Organization Relationship and
Employee Commitment. ............................................................................... 57
4.4.1 Cluster Analysis and MANOVA for Research Hypothesis 1. ............... 57
4.4.2 Cluster Analysis and MANOVA for Research Hypothesis 2. ............... 59
4.5 The Relationship between Employee Commitment and Employee Quit
Propensity. ..................................................................................................... 62
CHAPTER FIVE CONCLUSION AND SUGGESTIONS ......................................... 64
5.1 Research Findings and Implications. ............................................................. 64
5.2 Research Discussions and Suggestions. ......................................................... 65
5.3 Research Contribution. .................................................................................. 69
5.3.1 Academic Contribution. ....................................................................... 69
5.3.2 Managerial Contribution. ................................................................... 70
5.4 Limitations and Future Research Directions. ................................................. 71
REFERENCES ............................................................................................................ 73
APPENDICES ............................................................................................................. 81
Appendix-I: Questionnaire Design for Respondents in English .......................... 81
Part I: Questionnaire Designed for Employee ............................................. 82
Part II: Questionnaire Designed for Managers ........................................... 86
Appendix-II: Questionnaire Designed for Respondents in Vietnamese .............. 89
Phần 1: Bộ C�繠 Hỏi D�跣h Cho Nh�繐 Vi�闑 .................................................. 90
Phần 2: Bộ C�繠 Hỏi D�跣h Cho Quản lý ...................................................... 94
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