臺灣博碩士論文加值系統

台灣在汽車零配件產業表現相當成功，因此本研究以該行業為研究主題，透過實地訪談廠商以及文獻回顧方式，整理出汽車零配件產業中相對比較重要的七個供應商評選構面以及三十個次準則，接著進行問卷發放，對象為八家生產汽車零配件產品之供應商，最後結合層級分析法與決策實驗室分析法，獲得汽車零配件供應商評選準則之優先次序與因果關係，優先次序方面，七構面權重排序前三者為品質、服務及技術能力；因果關係方面，服務構面下之回應能力與整體組織面下之地理位置為最值得供應商關注並加以改善之評選次準則。

Because motor vehicle parts in Taiwan have sailed very successfully in the past, this research chooses the industry as the research subject. This research acquires relatively more important criteria in motor vehicle parts manufacturing industry through visiting suppliers and reviewing literature, including seven major criteria and thirty sub-criteria. The questionnaire was provided for each of seven suppliers that produce motor vehicle parts. Finally, this study combines AHP with DEMATEL to analyze the priority and causal relationships of the supplier selection criteria. The results generated by AHP show that three major criteria including quality, service, and technological capability should be placed in highest priorities, while the results provided by DEMATEL show that flexibility and responsiveness of service and geographical location of organization are the two most worthy sub-criteria to be emphasized and improved for suppliers by observing the causal relationships.

目 錄
頁次
圖目錄 Ⅲ
表目錄 Ⅴ
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的 2
第三節 研究流程與架構 3
第二章 文獻回顧 5
第一節 台灣汽車零配件產業 5
第二節 供應鏈管理中之供應商評選 6
第三節 供應商評選準則 8
第四節 層級分析法 13
第五節 決策實驗室分析法 14
第三章 研究方法 19
第一節 層級分析法 19
第二節 決策實驗室分析法 25
第三節 問卷說明 28
第四章 研究結果與分析 29
第一節 AHP結果分析 29
第二節 DEMATEL結果分析 42
第三節 結合AHP與DEMATEL 57
第五章 研究結論與相關建議 69
第一節 研究結論與建議 69
第二節 研究限制與建議 74
參考文獻 76
附錄一 原始問卷內容 84
附錄二 問卷發放對象、時間、地點、份數、回收份數 96
附錄三 二十五個次準則之AHP相關運算步驟與結果 97
附錄四 七構面下三十個次準則DEMATEL之運算步驟與結果 114

圖 目 錄
圖1.1 研究流程架構圖 4
圖2.1 1994~2003年台灣汽車產值變動趨勢 5
圖2.2 DEMATEL直接關係圖 15
圖3.1 層級分析法八大步驟 24
圖3.2 DEMATEL範例-直接關係圖 27
圖3.3 DEMATEL範例-直接關係矩陣( )；標準化直接關係矩陣(D)； 總影響關係矩陣(T) 27
圖3.4 DEMATEL範例-因果圖 28
圖4.1 供應商評選構面與次準則架構圖 30
圖4.2 價格(成本)構面下，五個次準則之層級架構圖 34
圖4.3 七構面因果圖 46
圖4.4 價格(成本)構面下五個次準則之因果圖 48
圖4.5 交貨構面下三個次準則之因果圖 49
圖4.6 生產構面下五個次準則之因果圖 51
圖4.7 品質構面下五個次準則之因果圖 52
圖4.8 服務構面下四個次準則之因果圖 53
圖4.9 技術能力構面下三個次準則之因果圖 54
圖4.10 整體組織構面下五個次準則之因果圖 55

表 目 錄
表2.1 Wilson針對供應商評選準則研究結果 9
表2.2 Dickson提出之23項準則 10
表2.3 七大構面與三十個次準則 12
表2.4 可以應用AHP的問題類型和範圍 13
表2.5 DEMATEL評估尺度與代表意義 16
表3.1 AHP評估尺度意義及說明 21
表3.2 應用AHP之問卷範例 21
表3.3 隨機指標R.I.值對照表 22
表3.4 DEMATEL問卷範例 25
表3.5 DEMATEL範例-總影響關係矩陣之行列運算 27
表4.1 七構面原始成對比較矩陣 31
表4.2 七構面標準化矩陣 31
表4.3 七構面標準化後權重 32
表4.4 價格(成本)構面下五個次準則之原始成對比較矩陣 35
表4.5 價格(成本)構面下五個次準則之標準化矩陣 35
表4.6 價格(成本)構面下五個次準則之標準化後權重 35
表4.7 價格(成本)構面下五個次準則之最後權重 37
表4.8 交貨構面下三個次準則之最後權重 38
表4.9 生產構面下五個次準則之最後權重 38
表4.10 品質構面下五個次準則之最後權重 39
表4.11 服務構面下四個次準則之最後權重 40
表4.12 技術能力構面下三個次準則之最後權重 40
表4.13 整體組織構面下五個次準則之最後權重 41
表4.14 七構面相互影響評量之算術平均值 43
表4.15 七構面總影響關係矩陣之行列運算表 45
表4.16 七構面標準化後關聯度權重(排序) 64
表4.17 價格(成本)構面下五個次準則標準化後關聯度權重 65
表4.18 價格(成本)構面下五個次準則關聯度最後權重 65
表4.19 DEMATEL整體關聯度排序 66
表4.20 AHP整體權重排序 67

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