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研究生:鄭振茂
研究生(外文):Jenn-Maw Cheng
論文名稱:探索組織間知識流機制影響群體知識分享績效:知識統治觀點之研究
論文名稱(外文):Exploring the Mechanisms of Interorganizational Knowledge Flows on Group Knowledge-sharing Performances:The Knowledge Governance Approach
指導教授:方世杰方世杰引用關係吳師豪吳師豪引用關係林英星林英星引用關係
指導教授(外文):Shih-Chieh FangShih-Hao WuYingshing Lin
學位類別:博士
校院名稱:國立高雄第一科技大學
系所名稱:管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:英文
論文頁數:112
中文關鍵詞:知識流知識統治觀點知識統治機制知識分享
外文關鍵詞:knowledge gomernance approachknowledge government mechanismsknowledge sharingknowledge flows
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過去雖有些學者研究,管理者如何制定激勵機制,來達成組織成員知識分享的績效;但是,少有學者針對組織成員知識分享議題,建構一完整性的群體知識分享研究模型,並進一步提出實證研究。本論文目的試從知識統治微觀基礎的觀點(knowledge governance approach, KGA),建購一個組織成員群體知識分享的整合理論,與探索各研究構念之間的因果關係。此整合性群體知識分享研究模型,包含四個知識統治機制的自變數:準整合、互動學習、共享瞭解、共享價值觀,一個知識流的中介變數,與一個群體知識分享績效的應變數。另外,在知識流與群體知識分享績效之關係間,存有長期對短期、利潤制對非利潤制、擁有股權對非擁有股權契約的三個干擾變數。
本論文採實證調查研究,針對台灣半導體前後端價值鏈知識工作者,發出問卷調查,並完成回收353份有效問卷。本研究採LISREL 8.70 與 SPSS 15.0統計軟體,作為研究資料的分析工具。經統計分析結果發現:一、準整合對知識流並沒有呈現顯著正向關係。二、互動學習對知識流呈現顯著正向關係。三、共享瞭解對知識流呈現顯著正向關係。四、共享價值觀對知識流呈現顯著正向關係。五、知識流對群體知識分享績效呈現顯著正向關係,且知識流具有部分中介效果。六、長期、利潤制、擁有股權契約會調節知識流與群體知識分享績效之關聯性,且高於短期、非利潤制與非擁有股權契約之調節強度。
本研究結果顯示大部分合理支持建購一個群體知識分享理論的整合性模型。同時也提供實務管理者,如何促進知識工作者分享知識流的激勵因素。本研究最主要的貢獻是,可從知識統治微觀基礎的觀點,來配置一組知識統治機制,解決在知識活動過程中,因知識本身的特性或是群體知識工作者彼此認知失靈,所造成知識交易的危機。
Although some researches in the past tried to identify the government mechanisms impacted on knowledge-sharing performances, limited researches seldom explored an integrated model using full range of knowledge governance approach (KGA) variables. To build up a general theory of group knowledge-sharing performances, the study proposes a comprehensive model drawing on KGA to examine its structural relationships. The integrated model is established to include four dimensions of independent variables, one dimension of dependent variable, and the dimension of mediating/moderating variables. Quasi-integration, learning by interaction, shared meaning, and shared value have been all set up as independent variables. Analyses of knowledge flows are adopted in the mediator test. Group knowledge-sharing performances are treated as dependent variable. Nonetheless, interorganizational forms are also considered a moderator in the study.
Adopting 353 samples of knowledge actors in Taiwan’s semiconductors industry, the research carried out an empirical survey to explore the fitness of integrated structural model. The study analyzes data to test hypotheses applying LISREL 8.70 and SPSS 15.0. Research findings indicate that, first of all, quasi-integration is not positively associated with knowledge flows; but on the contrary, learning by interaction, shared meaning, and shared value are all positively associated with knowledge flows; secondly, knowledge flows are positively associated with group knowledge-sharing performances; finally, the effect of knowledge flows on group knowledge-sharing performances is significantly moderated by the long-term, profit-based, and equity contracts than by the short-term, nonprofit-based, and non-equity contracts respectively.
The revealed results largely support the theoretical predictions and provide a foundation for building an integrated comprehensively model of group knowledge-haring theory. The research outcomes offer focal managers important determinants to facilitate group knowledge flows and contribute an alternative research avenue to deal with the issue of knowledge-based hazard.
TABLE OF CONTENTS

ACKNOWLEDGEMENTS……………………………………………………………..III
CHINESE ABSTRACT……………… ………………………………………………....V
ENGLISH ABSTRACT………………………………………………………………..VII
TABL OF CONTENTS………… ………………………………………………...……IX
LIST OF FIGURES…………… ……………………………………………………….XI
LIST OF TABLES…………… ……………………………………………………….XII
CHAPTER 1: INTRODUCTION............ ..........................................................................1
1.1 Research Background…………… …………………………………....................1
1.2 Research Objective and Questions……… …………………………...………….5
1.3 Research Boundary and Limitation………… ……………………..…………….6
1.4 Research Procedure............................... ................................................................8
CHAPTER 2: THEORY-BASED REVIEW AND GENERAL RESEARCH MODEL………… ………………………………….……………………9
2.1 The Natures of Interorganizational Relationships and Interorganizational Governance………… ………………………………………………….…….…..9
2.1.1 Interorganizational Governance: “Interorganizational Relationship as Interorganizational Governance”............ .........................................................13
2.1.2 A General Research Framework on Interorganizational Relationships………17
2.2 Knowledge Governance Approach…………… ………………………….……..18
2.2.1 Theoretical Review of Knowledge Governance Approach…… ……………....18
2.2.2 Focal Argumentations of KGA.................. ........................................................22
2.2.3 Cognitive Perspective and Knowledge Governance…… …………………….25
2.3 Theoretical Model Development and Construct Variables…… ….......................28
2.3.1The Unit of Analysis: Knowledge Flows………… ……………….…...............28
2.3.2 The Criteria of Knowledge Government Mechanisms… ……..………………31
2.3.2.1 The Effects of Quasi-integration on Knowledge Flows…… …......................34
2.3.2.2 The Effects of Learning by Interaction on Knowledge Flows…… ………....35
2.3.2.3 The Effects of Shared Cognition Including Shared Meaning and Shared
Value on Knowledge lows....... .......................................................................36
2.3.3 Group Knowledge-sharing Performances…… …………….…........................38
2.3.3.1 The Effects of Knowledge Flows on Knowledge-sharing performances…….38
2.3.4 Moderator Variables of Interorganizational Forms…… ……….………….....40
2.3.4.1 Moderator Effects of Interorganizational Forms on The relationship
between Knowledge Flows and Knowledge-sharing Performances...................40
CHAPTER 3: RESEARCH METHODOLOGY……… ………………………………..42
3.1 Conceptual Research Model........................ .........................................................42
3.2 Research Hypotheses................. ...........................................................................44
3.3 Operational Variable Definition………… ……………………………………...46
3.4 Research Design…………… ………………….……..........................................50
3.4.1 Sampling Strategy and Data Collection………… …….…...............................50
3.4.2 Measure Development and Reliability of Instrument…… ……........................52
CHAPTER 4: EMPIRICAL ANALYSIS AND DISCUSSION… …………...................54
4.1 Empirical Model Evaluation…………… …….……….......................................54
4.2 Construct Validity and Path Analysis...................................................................56
4.2.1 Measurement Model…………………… …......................................................56
4.2.2 Path Model………………… ………………………........................................60
4.3 Results and Discussions…………… …………….……......................................62
4.3.1 Discussing the Empirical Results without Moderator………… ......................62
4.3.2 Testing the Mediator Effects…………… ………….........................................64
4.3.3 Testing the Moderator Effects................. ..........................................................71
CHAPTER 5: CONCLUSION AND SUGGESTIONS…………………………………73
5.1 Research Findings and Implications……… ………….........................................74
5.2 Limitations and Future Research………… ……………………………………..79
5.3 Research Contribution………………… ………………………………………..80
REFERENCE……………… ……………………………….………………………......81
APPENDIX 1………………………………… ………………………….......................99
APPENDIX 2 ……………………………………….....................................................109
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