中文部分
1.Arthur Andersen,2000,知識管理的第一本書,勤業管理顧問公司。
2.王文雯,2008,中小企業導入數位學習之比較,國立中央大學企業管理研究所,碩士論文。3.吳萬益、林清河,2000,企業研究方法,華泰書局。
4.李進寶,2003,”數位學習與撰寫RFP方法”,數位學習計劃推動研習會,台灣師範大學。
5.邱文政,2005,企業推動數位學習的過程與相關成效之個案研究,國立中山大學人力資源管理研究所在職專班,碩士論文。6.吳威霖,2008,以知識螺旋理論探討e-learning學習風格對學習成效的影響,淡江大學資訊管理學研究所,碩士論文。7.李佳穗,2004,數位學習平台對不同年資之員工學習成果探討-以國內某公司為例,銘傳大學管理科學研究所在職專班,碩士論文。8.汪仲祥,2003,模糊層級分析法應用於IC產業政策選取之研究,國立中山大學公共事務管理研究所,碩士論文。9.洪莉婷,2007,以質性與量化方法研擬台灣數位學習產業策略,國立中央大學企業管理研究所,碩士論文。10.徐村和、楊宗欣,2000,“應用模糊層級分析法評選廣告媒體”,管理與系統,第七卷,第一期,頁115-138。11.陳良玨,2004,IT產業採用電子化學習關鍵成功因素分析,國立台灣師範大學圖文傳播學研究所,碩士論文。12.郭璟達,2008,Relationships among e-learning culture, learner control, e-learner satisfaction, perceived network externalities and self-efficacy,國立臺北大學企業管理學研究所,碩士論文。
13.陳建宏,2006,企業導入電子化學習影響因素之權重研究-使用AHP,輔仁大學資訊管理學研究所,碩士論文。14.康郁帆,2006,E-learning關鍵因素之彙總研究,國立彰化師範大學工業教育與技術學研究所,碩士論文。15.陳麗慧,2005,金融業推動數位學習關鍵成功因素探討-以國內J金控為例,東吳大學企業管理研究所,碩士論文。16.許惠卿,2001,整合性物流設施系統方案評估架構之建立,高雄第一科技大學,碩士論文。
17.陳進成、許通安、廖莉芬,2004,”遠距教學系統評估模式之研究-AHP方法之應用”,資管評論,第13期,頁207-226。18.張有恆、徐村和,1993,“模糊度量AHP法─交通運輸計劃評估新模式”,中華民國第一屆模糊理論與應用研討會,頁 365-371。
19.黃珍楹,2007,員工之數位學習的知覺價值對其生涯發展與組織承諾間關係影響之研究,淡江大學企業管理學研究所,碩士論文。20.曾美華,2006,影響數位化網路學習滿意度因素之研究,中原大學資訊管理研究所,碩士論文。21.曾光華,2007,服務業行銷-品質提升與價值創造,前程文化事業有限公司。
22.周逸衡、凌儀玲,2006,服務業行銷,華泰書局。
23.詹金郁,2006,台灣地區企業採用數位學習影響因素之研究,朝陽科技大學企業管理研究所,碩士論文。24.經濟部工業局93年度專案計畫-企業數位學習分項計畫-企業導入數位學習現況分析報導-指標性產業(千大製造業、五百大服務業、一百大金融業)。
25.數位學習白皮書,2006 年。
26.劉岳旻,2008,網路教學平台使用者介面評估指標發展之研究,淡江大學教育科技學研究所,碩士論文。
27.戴國良,2007,服務業行銷與管理-服務策略、實務經營、與本土案例,普林斯頓國際有限公司。
28.95年度經濟部工業局專案計畫-數位學習產業推動與發展計畫之企業內部數位學習分項計畫的重點產業數位學習導入現況調查分析報告。
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網站部分
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