一、中文部份
1.方之光,1996,風險與利益知覺調整之實驗研究,中山大學企業管理學系,博士論文。2.王子駿,2003,科技準備性與服務便利性對使用科技基礎服務影響之研究-以第三代行動通訊為例,淡江大學企業管理學系,碩士論文。3.王鳳蘭,2000,都市行銷招商之資訊整合實驗-公司部門決策認知之比較,國立中山大學公共事務管理研究所,碩士論文。4.朱治強,2002,銀行業者新態勢-網路銀行,全球網際網路雜誌,第30期。
5.汪明生與方之光,1994,風險溝通與風險知覺調整之實驗:資訊整合理論之應用,國科會研究計劃。
6.李沃牆,2003,網路銀行的風險管理--預警系統的建構, 建華金融季刊,第23期,頁103-130。7.林育廷,2000,從網路金融的發展省思我國金融監理的挑戰,科技法律透析。
8.林福榮,2002,消費者衝動性購買之資訊整合模式研究,國立高雄第一科技大學行銷與流通管理學系,碩士論文。9.周景弘,1996,網路銀行安全性對使用者知覺風險與使用意願之研究,台灣大學會計研究所,碩士論文。10.孫一仕,1999,淺談網路銀行,財金資訊雙月刊,第2期,頁26-31。11.許柏林、吳振玉、李建成,1999,電子商務銀行業務之研究(上),華銀月刊,第49卷,第7期,頁6-22。12.郭文俊,2000,酒後駕車風險知覺之資訊整合實驗,國立中山大學公共事務管理研究,碩士論文。13.陳碧珍,1996,科技風險知覺之資訊整合實驗-以石化業為例,國立中山大學公共事務管理研究,碩士論文。14.張嘉玲,2000,大眾運輸需求模式之資訊整合實驗,國立中山大學公共事務管理研究所,碩士論文。15.曹嘉興、張秀華與黃申,1997,第八屆國際資訊管理學術研討會論文集-台灣地區銀行業對電子商務的認知與採行現況研究。
16.馮炫竣,2000,消費者使用電子銀行之行為研究--以ATM、電話銀行及網路銀行為例,元智大學管理研究所,碩士論文。17.黃國良,1993,中介策略與地方建設環境紛爭處理之研究:認知衝突與利益衝突的角度,國立中山大學企業管理研究所,博士論文。18.潘思羽,2003,企業夥伴關係維持決策之資訊整合模式研究,國立臺北大學企業管理學系,碩士論文。19.鄭義郎,2002,品牌定位、價格促銷與惠顧意圖間關係之研究,國立高雄第一科技大學行銷與流通管理學系,碩士論文。20.廖恆熙,2008,網路銀行之顧客滿意度及行為意圖研究-以國內某銀行為例,東華大學,碩士論文。21.簡宏懋 ,2002,人口遷移決策與生活品質要素之資訊整合實驗,國立中山大學公共事務管理研究,碩士論文。22.關復勇,1998,專業服務接觸互動行銷中關係品質知覺之研究— 以護理人員與病患間關係為例,中山大學企業管理研究所,博士論文。二、英文部份
1.Agarwal, S. and Teas, R. K., 2004, “Cross-national Applicability of a Perceived Risk-value Model”, The Journal of Product and Brand Management, Vol.13, No.4, pp.242-256.
2.Anderson, N. H., 1965, “Averaging versus Adding as a Stimulus-combination Rule in Impression Formation”, Journal of Experimental Psychology, Vol.70, No. 4, pp. 394-400.
3.Anderson, N. H., 1981, Foundations of Information Integration Theory, New York: Academic press.
4.Anderson, N. H., 1982, Methods of Information Integration Theory, New York: Academic press.
5.Anderson, E.W. and Shugan, S. M., 1991, “Repositioning for Changing Preference: The Case of Beef Verse Poultry”, Journal of Consumer Research, Vol.18 (September), pp.219-232.
6.Bauer, R. A., 1960, “Consumer Behavior as Risk Taking, Dynamic Marketing in the Changing World”, Robert S. Hancock, Chicago: American Marketing Association, pp.389-398.
7.Berry, L. L., Seiders, K. and Grewal, D., 2002, “Understanding Service Convenience”, Journal of Marketing, Vol.66 (July), pp.1-17.
8.Bettman, J. R., 1979, An Information Processing Theory of Consumer Choice, Reading, MA: Addison-Wesley.
9.Bettman, J. R., Luce, M. F., and Payne, J. W., 1998, “Constructive Consumer Choice Processes”, Journal of Consumer Research, Vol. 25(December), pp. 187-217.
10.Bettman, J. R., Capon, N. and Lutz, R. J., 1975,”Multiattribute Measurement Models and Multiattribute Attitude Theory: A Test of Construct Validity”, Journal of Consumer Research, Vol.1, pp.1-15.
11.Bhatnagar, A., Misra, S. and Rao H.R., 2000, “On Risk, Convenience, and Internet Shopping Behavior”, Communication of the ACM, Vol.43 (November), No.11, pp.98-105.
12.Brehm, S. S., Kassin, S. and Fein, S., 2005, Social Psychology, Boston: Houghton Mifflin, 6th ed.
13.Brown, L. G. 1989. “The Strategic and Tactical Implications of Convenience in Consumer Product Marketing”, Journal of Consumer Marketing, Vol.6, pp.13-19.
14.Cohen, J. B., Miniard, P. W. and Dickson, P. R., 1980, ”Information Integration: An Information Processing Perspectives”, Advances in Consumer Research, Vol.7, pp.161-170.
15.Cox, D. F. and Rich, S. U., 1964, “Perceived Risk and Consumer Decision- Making–The Case of Telephone Shopping”, Journal of Marketing Research, Vol. 1(November), No. 4, pp.32-39.
16.Cox, D. F. , 1967, “Risk Handling in Consumer Behavior–an Intensive Study of Two Cases”, In: Cox, Donald F. (Ed.), Risk Taking and Information Handling in Consumer Behavior, Harvard Business Press, Boston, MA, pp.34-81.
17.Cunningham, S. M., 1967, “The Major Dimensions of Perceived Risk”, In: Cox, Donald F. (Ed.), Risk Taking and Information Handling in Consumer Behavior, Harvard Business Press, Boston, MA, pp.82-264.
18.Darian, J. C. and Cohen, J., 1995, “Segmenting by consumer time shortage”, Journal of Consumer Marketing, Vol.12, No.1, pp.32-44.
19.Deaux, K., Dane, F. C. and Wrigbtsman, L. S., 1993, Social Psychology in the ‘90s. Brooks/Cole Publishing.
20.Dowling, G. R. and Staelin, R., 1994, “A Model of Perceived Risk and Intended Risk-handling Activity”, Journal of Consumer Research, Vol. 21(June), pp.29-37.
21.Feldman, L. P. and Homik, J., 1981, “The Use of Time: An Integrated Conceptual Model”, Journal of Consumer Research, Vol.7 (March), pp.407-419.
22.Fishbein, M., 1967, Attitude and the Prediction of Behavior, Readings in Attitude Theory and Measurement, In M. Fishbein (ed.) New York: John Wiley.
23.Fishbein, M. and Ajzen, I., 1975, Belief, Attitude, Intention and Behavior, Reading, Mass: Addision-Wesley Publishing Company.
24.Fiske, S. T. and Neuberg, S. L., 1990, “A Continum of Impression Formation, from Category ― Based to Individuating Processes : Influences of Information and Motivation on Attention and Interpretation”, Advances in Experimental Social Psychology, vol. 23, pp. 1-74 (12 p.)
25.Forsythe, S. M. and Shi, B., 2003, “Consumer Patronage and Risk Perceptions in Internet Shopping”, Journal of Business Research, Vol. 56, pp.867-875.
26.Gehrt, K. C. and Yale, L. J., 1993, “The Dimensionality of the Convenience Phenomenon: A Qualitative Reexamination”, Journal of Business and Psychology, Vol.8, No.2, pp.163-180.
27.Harkins, S. G. and Petty, R. E., 1981, “The Multiple Source Effect in Persuasion”, Personality and Social Psychology Bulletin, Vol. 7, No. 4, pp.627-635.
28.Hornik, J., 1984, “Subjective vs. Objective Time Measures:A Note on the Perception of Time in Consumer Behavior”, Journal of Consumer Research, Vol.11(June), pp.615-618.
29.Jacoby, J. and Kaplan L. B., 1972, “The Components of Perceived Risk”, Proceedings of the Third Annual Conference, Ann Arbour, MI, Association for Consumer Research, pp.382-393.
30.Jacoby, J., Szybillo, G. J. and Beming, C. K., 1976, “Time and Consumer Behavior: An Interdisciplinary Overview”, Journal of Consumer Research, Vol. 2(March), pp.320-339.
31.Jarvenpaa, S. L. and Todd, P. A., 1996, “Consumer Reactions to Electronic Shopping on the World Wide Web”, International Journal of Electronic Commerce, Vol.1(December), No.2, pp.59-88.
32.Kenneth, R H., Gary, H. M. and Jeryl, L. M., 1980, Human Judgment and Decision Making:Theories, Methods and Procedures, New York:Praeger Publication, pp.25-37.
33.Lee, K. S. and Tan, S. J., 2003, “E-retailing versus Physical Retailing: A Theoretical Model and Empirical Test of Consumer Choice”, Journal of Business Research, Vol. 56, pp.877-885.
34.Liao, S., Shao, Y. P., Wang, H. and Chen, A., 1999, “The Adoption of Virtual Banking: An Empirical Study”, International Journal of Information Management, Vol.19, pp.63-74.
35.Louviere, J. J., 1988, Analyzing Decision Making: Metric Conjoint Analysis, London New Delhi: Sage.
36.Lussier, D. A. and Olshavsky, R. W., 1979, “Task Complexity and Contingent Processing in Brand Choice”, Journal of Consumer Research, Vol. 6(September), pp. 154-165.
37.Lynch, J. G. Jr., 1985, “Uniqueness Issues in the Decomposition Modeling of Multiattribute Overall Evaluations: An Information Integration Perspective”, Journal of Marketing Research, Vol.22, Issue 1, pp. 1-19.
38.Marshall Roger, Christina Kwai-Choi Lee and Jennifer Yee Sum, 1995, ”Toward the External Validity of the Information Integration Paradigm”, Advances in Consumer Research, Vol.22, pp.78-83.
39.Morrison, P. D. and Roberts, J. H., 1998, “Matching Electronic Distribution Channels to Product Characteristics: The Role of Congruence in Consideration Set Formation”, Journal of Business Research, Vol.41, pp.223-229.
40.Miyazaki, A. D. and Fernandez, A., 2001, “Consumer Perceptions of Privacy and Security Risks for Online Shopping”, Journal of Consumer Affairs, Vol. 35, No. 1, pp.27-44.
41.Norman, K. L. and Louviere, J. J., 1974, “Integration of attributes in bus transportation: Two modeling approaches”, Journal of Applied Psychology, Vol.59, No.6, pp.753-758.
42.Nickols, S.Y. and Fox, K.D., 1983, “Buying Time and Saving Time: Strategies for Managing Household Production”, Journal of Consumer Research, Vol.10, pp.197-208.
43.Nickols, S.Y. and Fox, K.D., 1987, “PRESTO! The convenience industry: Making life a little simpler”, Business Week, Vol.3, No.8, pp.86-94.
44.Ogilvy, D., 1985, Ogilvy on Advertising, VINTAGE INTERNATIONAL.
45.Perry, M. and Hamm B. C., 1969, “Canonical Analysis of Relations between Socioeconomic Risk and Personal Influence in Purchase Decisions”, Journal of Marketing Research, Vol. 6(August), pp.351-354.
46.Peter, J. P. and Olson, J. C., 2000, Consumer Behavior and Marketing Strategy, Mcgraw-Hill, 5th ed.
47.Reichheld, F. F. and Schefter, P., 2000, “Your Secret Weapon on The Web”, Harvard Business Review, Vol.78, No.4, pp.105-113.
48.Roselius, T., 1971, “Consumer Rankings of Risk Reduction Methods”, Journal of Marketing, Vol.35 (January), pp.56-61.
49.Shanteau, J., 1984, “Functional Measurement Number One Manual for Program”, Manhattan:Kansas State University.
50.Shimp, T. A. and Bearden, W. O., 1982, “Warranty and Other Extrinsic Cue Effects on Consumers’ Risk Perception”, Journal of Consumer Research, Vol. 9, No. 6, pp.38-46.
51.Simpson, L. and Lakner, H. B., 1993, “Perceived Risk and Mail Order Shopping for Apparel”, Journal of Consumer Studies and Home Economics, Vol. 17, pp.377-389.
52.Skowronski, J. J. and Carlston, D. E., 1989, “Negativity and Extremity Biases in Impression Formation: A Review of Explanations”, Psychological Bulletin, Vol.105, No.1, pp. 131-142.
53.Smith, R. E., 1993, “Integrating Information from Advertising and Trial: Processes and Effects on Consumer Response to Product Information”, Journal of Marketing Research, Vol.30 (May), No.2, pp.204-219.
54.Strober, M. H. and Weinberg, C. B., 1980, “Strategies Used by Working and Nonworking Wives to Reduce Time Pressure”, Journal of Consumer Research, Vol.6 (March), pp.338-347.
55.Swaminathan, V., Lepkowska-White, E. and Rao, B. P., 1999, “Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange”, Journal of Computer-Mediated Communication, Vol.5, No.2, pp.21-60.
56.Sweeney, J. C, Soutar, G. N. and Johnson, L. W., 1999, “The Role of Perceived Risk in the Quality–Value Relationship: A Study in a Retail Environment”, Journal of Retailing, Vol. 75, No.1, pp.77-105.
57.Taylor, J. W., 1974, “The Role of Risk in Consumer Behavior”, Journal of Marketing, Vol. 38 (April), No. 2, pp.54-60.
58.Troutman, C. M. and Shanteau, J., 1976, “Do consumers evaluate products by adding or averaging attribute information?” Journal of Consumer Research, Vol.3, No.2, pp.101-106.
59.Troutman, C. M. and Shanteau, J., 1989, Information Integration in Husband-Wife Decision Making about Health-Care Services. In D. Brinberg, and J. Jaccard (Eds.) Dyadic decision making. New York: Springer-Verlag.
60.Tversky, A. and Kahneman, D., 1974, “Judgment under Uncertainty: Heuristics and Biases”, Science, Vol. 185, No. 4157, pp. 1124-1131.
61.Rogers, W. A., Gilbert, D. K. and Cabrera, E. F., 1997, “An Analysis of Automatic Teller Machine Usage by Older Adults: A Structured Interview Approach”, Applied Ergonomics, Vol.28, pp.173-180.
62.Wood, C. M. and Scheer, L. K., 1996, “Incorporating Perceived Risk into Models of Consumer Deal Assessment and Purchase Intent”, Advances in Consumer Research, Vol. 23, pp. 399-404.
63.Yale, L. and Venkatseh, A., 1986, “Toward the Construct of Convenience in Consumer Research”, Advances in Consumer Research, Vol.13, pp.403-408.
64.Zalinsky, J. and Anderson, N.H., 1988, “Measurement of Importance in Multiattribute Models”, Lanham, MD:University Press of America, pp.24-37.