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研究生:袁聖琇
研究生(外文):Sheng-shiou Yuan
論文名稱:當事人諮商期望、對諮商初期諮商師可信度與工作同盟之相關研究
論文名稱(外文):Relation among Clients’ Counseling Expectations, Perceptions of the Counselor Credibility and the Initial Working Alliance.
指導教授:陳慶福陳慶福引用關係
指導教授(外文):Ching-Fu Chen
學位類別:碩士
校院名稱:國立屏東教育大學
系所名稱:教育心理與輔導學系
學門:社會及行為科學學門
學類:心理學類
論文種類:學術論文
畢業學年度:97
語文別:中文
論文頁數:115
中文關鍵詞:諮商期望諮商師可信度工作同盟諮商初期
外文關鍵詞:working alliancecounselor credibilityClients’ counseling expectationsinitial counseling session
相關次數:
  • 被引用被引用:10
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  • 下載下載:363
  • 收藏至我的研究室書目清單書目收藏:1
本研究旨在探討諮商初期,當事人的諮商期望、諮商師可信度以及工作同盟三個者之間的關係。本研究以台灣北、中、南、東、離島的十八所大專院校諮商(輔導)中心的諮商當事人為研究對象,使用修訂自Tinsley(1982)的諮商期望量表-簡式(Expectations About Counseling Questionnaire-Brief Form, EAC-B);自編的人際影響量表(評定諮商師可信度);以及陳慶福所修訂自Horvath(1981)的工作同盟中文量表為研究工作蒐集資料。一共有121位當事人參與本研究,均在進入諮商前填寫諮商期望量表,且於第二次諮商後完成人際影響量表以及工作同盟量表。經過統計分析後,本研究的主要發現如下:
1.當事人最期望諮商師有真誠的態度、寬容、信賴的特質、並期望諮商過程能具體化;而對諮商的動機、個人的敞開、諮商師的指導與自我揭露之期望相對比較低。
2.在諮商師可信度中吸引力的知覺上,當事人對不同性別的諮商師是有差異的。其中女性當事人對男性諮商師比對女性諮商師吸引力的知覺低;對男性當事人而言,不同性別的諮商師在吸引力上則是沒有差異的。
3.諮商期望、諮商師可信度與工作同盟彼此之間是有典型相關存在,亦即當事人對諮商期望的愈高,在諮商過程中對諮商師可信度的知覺愈高,且當事人評定工作同盟程度也愈高;另外當事人對諮商師可信度的知覺愈高,對於工作同盟評定愈高。
4.在初期工作同盟的預測上,當事人個人承諾的諮商期望可預測工作同盟的目標、任務與連結三個向度;對催化情境的期望可預測工作同盟的連結。另外當事人對諮商師可信度的專業性與吸引力的知覺可預測工作同盟的目標、任務向度;而諮商師可信度的專業性、吸引力、值得信賴向度是可以預測工作同盟的連結。
5.以結構方程模式驗證諮商師可信度對於諮商期望與期初工作同盟關係的中介效果,從路徑分析的結果顯示,不論直接或間接的方式,諮商期望對於工作同盟都有重要的影響。當事人的諮商期望透過對諮商師可信度的知覺間接地影響工作同盟的效果值為 0.42,諮商期望對工作同盟的直接效果值為0.23,皆達p < .05的顯著水準,可知諮商期望對工作同盟所產生的影響主要為間接關係,表示諮商師可信度可能為諮商期望與工作同盟之中介變項。

本研究最後根據研究期初工作同盟形成之假設模式提出討論,並針對諮商實務與未來研究提供參考的建議。
The purpose of this study was to investigate the relation among client counseling expectations, and their ratings of counselor credibility, and the initial working alliance.
One hundred twenty-one clients seeking individual counseling at university counseling center in Taiwan completed the Expectation about Counseling –Brief Form (Tinsley, 1982) prior to their first counseling session, and the social influence inventory (clients’ perceptions of counselor credibility) and the working alliance Inventory(WAI, Horvath & Greenberg, 1989; C. -F. Chen translated to Chinese, 1995) after their second session. The main research results are as follows:
1.Counseling clients are more expectations about the genuineness, tolerance and trustworthiness of counselors and concreteness in counseling process; but relatively low expectation are about the motivation, openness of clients’ behavior, and directiveness and self-disclosure of counselors’ behavior.
2.There’s different of clients to perception between male and female counselors attractiveness of credibility. The female clients perceived lower attractiveness of male counselors than female counselors, but no difference with male clients.
3.Results of canonical correlation analysis revealed that counseling expectations, counselor credibility and working alliance were correlated. The more Clients’ expectations about counseling, the more perceived counselor credibility and the working alliance. The more clients perceived counselor credibility, the more rating the working alliance.
4.The results of regression analyses revealed that clients’ expectations for personal commitment predicted the task, bond, and goal dimensions of the working alliance; expectations for facilitative conditions predicted the WAI bond rating. Clients’ perceptions counselor expertness and attractiveness predicted the goal and task dimensions of the working alliance; Clients’ perceptions counselor expertness, attractiveness, and trustworthiness predicted the WAI bond rating.
5.The test the counseling expectation and initial working alliance hypothesis model in which the counselor credibility was a mediator. Clients’ expectation of counseling through the perceived counselor credibility indirectly affect the formation of alliance, the effect size is 0.42. and clients’ expectation of counseling directly affect the formation of alliance, the effect size is 0.23 (p < .05). It revealed that counselor credibility might mediate the relation between counseling expectation and initial work alliance.

Implications for counseling practice and recommendations for future research are discussed.
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與問題 6
第三節 名詞釋義 7
第四節 研究限制 9
第二章 文獻探討 11
第一節 研究諮商歷程的重要性 11
第二節 當事人的諮商期望內涵 14
第三節 諮商師可信度之探討 20
第四節 工作同盟的概念與重要性 23
第五節 諮商期望與諮商師可信度、工作同盟的關係 28
第三章 研究方法 33
第一節 研究架構與研究假設 33
第二節 研究對象 34
第三節 研究工具 35
第四節 研究程序 46
第五節 資料處理與統計分析 47
第四章 結果與討論 51
第一節 當事人背景資料之描述與差異分析 51
第二節 諮商期望、諮商師可信度與工作同盟之 關聯性分析 57
第三節 初期工作同盟假設模式之探討 71
第五章 結論與建議 81
第一節 結論 81
第二節 建議 82
參考文獻 85
附錄一 人際影響量表與諮商期待量表之專家審查名單 93
附錄二 諮商期望量表翻譯同意書 95
附錄三 諮商期望量表 96
附錄四 人際影響問卷形成之訪談與開放式問卷資料整理 100
附錄五 人際影響量表(預試版) 106
附錄六 人際影響量表(正式版) 109
附錄七 人際影響量表預試項目分析摘要表 111
附錄八 參與研究說明書 113
附錄九 研究同意書 114
附錄十 當事人編號管理表 115
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