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研究生:吳孟訓
研究生(外文):Wu, Meng-Shiun
論文名稱:師導功能之前因因子及其對工作產出影響之研究─以角色壓力為中介變數
論文名稱(外文):Exploring the Antecedents of Mentoring Functions and Their Effects on Proteges Job-Related Output─Role Stress as the Mediating Variable
指導教授:沈慶龍沈慶龍引用關係
指導教授(外文):Shen, Ching-Lung
學位類別:碩士
校院名稱:國立屏東科技大學
系所名稱:企業管理系所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:中文
論文頁數:158
中文關鍵詞:師徒制師導功能角色壓力學徒負面經驗
外文關鍵詞:mentoring programmentoring functionrole stressprotégé's negative mentoring experiences
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在快速變遷的競爭環境下,組織如何快速且有效地社會化新進或資淺員工,透過師徒制的施行,以促進知識的傳承,來加速個人的學習程序,並進而提升組織人力資本的發展,與競爭優勢的創建及維持,成為學術界與實務界關注的議題。雖然有關師徒制的過去研究,對此一領域的觀察,但許多學者呼籲,後續研究者應致力於一更具整合性的研究架構,以便對如何啟動一師徒制,及對師導功能的前因與後果,有一更廣泛與深入的解析。基於此,本研究將試圖透過因果性的研究方法,建構一整合性的構念關係架構,探討導師因素及學徒負面經驗兩個前因變數,如何影響師導功能的發揮,並進而對角色壓力與學徒的工作產出,產生影響效果。此部分並將利用線性結構方程模式(LISREL),來探討此一關係結構。
  本研究係一實證性的研究,量表設計首先透過文獻回顧後,進行導師與學徒兩種版本之問卷初稿擬定,續經兩階段的修正後,將針對兩類研究對象,進行初級資料之收集。並針對國內大學管理學院或商學院之碩士在職專班、EMBA及學分班的在職學生。透過研究者對師徒制定義的現場人員解說後,挑選符合條件之受測者,進行問卷之發放,並以個別郵寄方式,直接回件給研究者。透過此一研究的執行,研究結果發現:(1)導師領導風格、動機、預期利益、社交傾向對於師導功能有正向影響(2)學徒負面經驗對師導功能有負向影響(3)師導功能對角色壓力有負向影響(4)角色壓力對工作產出有負向影響。

As human and intellectual capital have become more essential to organizational effectiveness and competitive advantages under the challenging environment, mentoring programs have become an important means to accelerate the protégé’s socialization and learning process. This strategic issue has received an increasing attentions in academy and practitioners. Although, the previous literatures have expanded our insights on this field, many theorists and researchers recommend that an integrated framework should be empirically examined to have a broader and deeper understanding. This study will try to construct a more integrated framework, in which the causal linkage structure within the variables of mentoring functions, their antecedents (which include mentor’s characteristics and protégé’s negative experience), the mediating effect of role stress and protégé’s job related outputs will be explored. The statistical method of LISREL will be adopted in this part.
This study is an empirical research. Structured questionnaires will be designed for mentor and protégé respondent respectively from two different sources: adult students enrolled in a master’s of management programme in
universities. After a clear definition of mentor program is given, qualified respondents will be drawn. The questionnaires will be given on the spot and should be returned by attached posted mail before deadline. The result of this study conclusions indicate that (1) the mentor’s leadership, motivation, expect benefit, social psychology has positive to impact on mentoring function. (2) protégé's negative mentoring experiences has negative to impact on mentoring function. (3) mentoring function has negative to impact on role stress. (4) work output has negative to impact on role stress.


摘要 I
謝 誌 IV
目 錄 V
圖表目錄 VII
第一節 研究背景 1
第二節 研究動機 4
第三節 研究目的 7
第四節 研究流程 8
第貳章 文獻探討 9
第一節 變數萃取之理論依據 9
第二節 導師因素 15
第三節 學徒負面經驗 32
第四節 師導功能 36
第五節 角色壓力 41
第六節 工作產出 46
第参章 研究設計與方法 54
第一節 研究架構 54
第二節 研究假設 56
第三節 研究變項之操作性定義與測量 61
第四節 研究對象與資料收集 75
第五節 資料分析方法 77
第肆章 資料分析 82
第一節 問卷回收 82
第二節 樣本之基本資料分析 83
第三節 量表之信、效度分析 87
第四節 LISREL線性結構關係模式分析 95
第伍章 結論與建議 110
第一節 研究結論 110
第二節 研究建議 116
第三節 研究限制 121
參考文獻 123
附錄 問卷 141
作者簡介 149

一、中文部份
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吳思華、林志洪、湯明哲、羅理平(民77)。組織理論與管理。台北:桂冠。
李全福(民89)。師父的個人特質、組織情境因素對師徒功能影響之研究,私立中原大學企業管理研究所碩士學位論文。
周希敏譯(民84),Zey M.G.原著,職場導師,台北:方智書局。
徐正光(民66)。工作滿意、個人特徵與組織氣候-文獻探討及實證研究。台北:政治大學學報,35,13-56。
許士軍(民70)。現代行銷管理(三版),台北帝略印書管。
郭為藩(民66)。角色理論在教育學上之意義。師大教育研究所集刊,第13輯,15。
陳貞芳(民85)。花東地區六班國小教師行政工作角色壓力之研究。國立花蓮師範學院國民教育研究所碩士論文,未出版。
賈馥茗等編輯(民89)。教育大辭書。台北市:文景。
劉筱寧(民90)。「徒弟個人特質、性別角色與師徒關係類型、性別組合對師徒功能影響之研究」, 私立中原大學企業管理學系碩士論文。
樊景立(民67)。紡織廠女作業員離職行為之研究,國立政治大學企業管理研究所碩士論文。
繆敏志(民82)。工作壓力之理論基礎與模式及其管理方法,中國行政,21-46。

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