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研究生:楊翠萍
研究生(外文):Tsui-ping Yang
論文名稱:幽默感對工作滿足之影響─以創新行為為中介變項
論文名稱(外文):The Relationship between Humor and Job Satisfaction:The Mediating Effects of Innovative Behavior.
指導教授:何金銘何金銘引用關係
指導教授(外文):Chin-Ming Ho
學位類別:碩士
校院名稱:國立中山大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:中文
論文頁數:115
中文關鍵詞:工作滿足創新行為幽默感
外文關鍵詞:Job SatisfactionInnovationSense of Humor
相關次數:
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在現今全球化、多元化的發展趨勢下,絕大多數企業都面臨了競爭者不斷推陳出新的挑戰,也因此企業必須靠持續地創新才能在激烈的國際市場上維持競爭地位。員工是企業最重要的生產力來源,擁有高創新能力的員工才能提高企業的競爭優勢;員工在企業中有高度的工作滿足時,方可提高組織的績效,亦對創造力有正向的影響。故本研究欲探討個人之幽默感、創新行為及工作滿足之間的關係,並分析比較幽默感各因素對工作滿足的預測情形及創新行為在幽默感對工作滿足影響性中的中介效果。
本研究的研究對象為國內公民營產業,採問卷發放方式進行,發放共計1,274份問卷,回收1,227份,有效問卷共計1,213份,有效回收率95.21%;根據問卷回收結果,進行敘述性統計分析、相關分析、迴歸分析,並得到以下結論:
1. 幽默感對創新行為有顯著正向影響。
2. 創新行為對工作滿足有顯著正向影響。
3. 幽默感對工作滿足有顯著正向影響。
4. 以創新行為作為中介變項,在幽默感對工作滿足的影響力有部分中介效果。
5. 以創新行為作為中介變項,在幽默感對內在工作滿足的影響力有部分中介效果。
6. 以創新行為作為中介變項,在幽默感對外在工作滿足的影響力有完全中介效果。
綜上所述,幽默感的確是影響創新行為及工作滿足的重要因素;創新行為也確實在幽默感對工作滿足的影響力中具中介效果。
In a current trend of globalization and multifaceted trend of developments, a similar issue that a majority of organizations face is that their competition constantly releases new ideas and challenges. To keep up with this level of competition in the global market, an organization must also consistently churn out new innovations and creations. Human resources are an organization’s greatest source of productive capital. And only with a highly innovative team of employees can an organization maintain its competitiveness. When these employees experience a high level of job satisfaction, they will be able to raise an organization’s productivity, and create a positive momentum towards innovation. This study seeks to identify the relationship between an individual’s sense of humor, innovation & job satisfaction. It also analyzes the forecasting reliability of an individual’s sense of humor versus job satisfaction, and the mediating effect of a sense of humor towards job satisfaction.

The objects of our study are domestic organizations in a questionnaire based research 1,274 questionnaires were sent out, and 1,227 completed questionnaires were received. Of this, 1,213 questionnaires were deemed usable, creating a returns ratio of 95.21%. By analyzing the questionnaires, the following conclusions were obtained.
1. A sense of humor has a positive influence towards innovation.
2. Innovation has a positive influence towards job satisfaction.
3. A sense of humor has a positive influence towards job satisfaction.
4. Using innovation as an intermediary, a sense of humor has a partial impact on the whole of job satisfaction.
5. Using innovation as an intermediary, a sense of humor has a partial impact on internal job satisfaction.
6. Using innovation as an intermediary, a sense of humor has a full impact on external job satisfaction.

Based on the above, humor does have an important impact on innovation and job satisfaction. Innovation also plays an intermediary effect between humor and job satisfaction.
目錄
致 謝 I
論文摘要 II
THE ABSTRACT III
目錄 IV
表目錄 V
圖目錄 VII
第一章 緒 論 1
第一節 研究動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 幽默感 5
第二節 創新行為 15
第三節 工作滿足 21
第三章 研究方法 27
第一節 研究架構與研究假設 27
第二節 研究變項操作性定義與衡量工具 29
第三節 研究對象 31
第四節 資料分析方法 32
第五節 量表項目分析 35
第六節 量表因素與信度分析 43
第七節 樣本描述性統計 46
第四章 實證分析 47
第一節 研究變項間之相關分析 47
第二節 幽默感對創新行為之影響性分析 49
第三節 創新行為對工作滿足之影響性分析 52
第四節 幽默感對工作滿足之影響性分析 55
第五節 各變項間影響性彙總整理 61
第六節 創新行為的中介效果分析與探討 62
第五章 結論與建議 71
第一節 研究結果 71
第二節 管理意涵 75
第三節 研究限制與後續研究建議 78
參考文獻 79
附件一 87
附件二 99
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