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研究生:蔡昀倫
研究生(外文):Yun-lun Tsai
論文名稱:以相似吸引理論探討知識整合之影響因素
論文名稱(外文):The Affecting Factors of Knowledge Integration - Based on Similarity-Attraction Theory
指導教授:林東清林東清引用關係
指導教授(外文):Tung-Ching Lin
學位類別:碩士
校院名稱:國立中山大學
系所名稱:資訊管理學系研究所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:英文
論文頁數:82
中文關鍵詞:知識整合社交凝合目標相似性相似吸引理論人口統計變項相似性認知相似性
外文關鍵詞:Social IntegrationSimilarity-Attraction TheoryKnowledge IntegrationCognitive SimilarityGoal SimilarityDemographic Similarity
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由過去的資訊系統發展專案經驗與相關文獻我們可以知道,資訊系統開發專案的失敗可能是起因於知識資源風險,而其中包含了知識資源的不足與知識無法有效被整合。因此如何彙集眾多的、不同的知識並有系統的將這些知識資源整合起來,對於現今眾多以知識為基礎的系統開發團隊而言,是很重要的議題。
本研究探討資訊專案團隊的知識整合影響因素,從團隊組成的角度出發,並以「相似吸引理論」為基礎來深入研究團隊成員的相似性是否會影響團隊的知識整合績效。理論架構主要是從相似性的三個維度出發,包含人口統計變項相似性、認知相似性與目標相似性,來探討其對團隊成員間吸引力的影響,進而了解成員間的相似性是否會對團隊的整合構面造成影響,其中包含了團隊的社交凝合與知識整合之維度。
本研究以實證研究的方法來了解資訊系統專案的知識整合影響因素,我們以六個研究假設來驗證研究的架構,並利用PLS來進行檢驗。研究結果發現,目標相似性對於團隊成員間的吸引有最顯著的影響,本研究也驗證了人際間的吸引是相似性與團隊整合構念間的中介變數。在團隊整合構面中我們也發現,社交凝合是知識整合一個重要的前導因素,而團隊成員的相似性也會間接影響知識整合的成果。
總而言之,有別於過去文獻以多樣性的角度去探討團隊的組成對知識整合的影響,本研究以相似吸引理論為基礎來探討團隊成員的相似性對知識整合的影響。本篇研究也提供給後續針對知識整合影響因素的一個研究參考架構,也提供資訊專案管理者一些實務上的建議。
We can know that the failure of ISD project may result from knowledge resource risk, including insufficient knowledge and failed to integrated available diversified knowledge. As a result, it is very important issue for ISD team that how to integration a large number of knowledge from diversified background team members.
This study explores the affecting factors of knowledge integration within ISD team from team composition view and based on similarity-attraction theory. The theory framework starts form three dimensions, including demographic similarity, cognitive similarity and goal similarity, affecting the interpersonal attraction and then explores the impact of similarity of team members on team integration which includes social integration and knowledge.
An empirical survey methodology is applied to test the research model and six hypotheses are developed in this study, and then we use PLS to analyze it. Our empirical results showed that goal similarity is significant affecting on interpersonal attraction. The study results also found that interpersonal attraction is a mediator between similarity and construct of team integration. In addition, social integration is an important antecedent of knowledge integration and similarity of team members also affect knowledge integration indirectly.
In sum, unlike much prior research that focused on diversity-conflict view of team composition, we take similarity-attraction view and proposed a more comprehensive model to explore the affecting factors of knowledge integration. And this study provides some suggestions for the knowledge integration research.
Chapter1 Introduction ............................................................. 1
Chapter2 Theoretical Foundation and Literature Review ... 4
2.1 Similarity-attraction theory .................................................................................................... 4
2.1.1 Demographic similarity ............................................................................................ 10
2.1.2 Cognitive similarity ................................................................................................... 11
2.1.3 Goal similarity .......................................................................................................... 14
2.2 Interpersonal Attraction........................................................................................................ 15
2.3 Social Integration ................................................................................................................. 16
2.4 Knowledge Integration ......................................................................................................... 18
Chapter3 The Research Method ............................................ 21
3.1 Research Model.................................................................................................................... 21
3.2 Research Hypothesis ............................................................................................................ 22
3.2.1 Demographic similarity ............................................................................................ 22
3.2.2 Cognitive similarity ................................................................................................... 24
3.2.3 Goal similarity .......................................................................................................... 25
3.2.4 Interpersonal Attraction to Social integration .......................................................... 25
3.2.5 Social integration to knowledge integration ............................................................. 26
Chapter4 Data Analysis .......................................................... 28
4.1 Subject ................................................................................................................................. 28
4.2 Demographic analysis .......................................................................................................... 29
4.3 Measure Development ......................................................................................................... 31
4.4 Non Response Bias .............................................................................................................. 35
4.5 Measurement Model ............................................................................................................ 36
4.6 Common Method Variance .................................................................................................. 37
4.7 Aggregation analysis ............................................................................................................ 38
4.8 Reliability and Validity ........................................................................................................ 40
4.9 Structural Model .................................................................................................................. 42
Chapter5 Discussion and Implication ................................... 45
5.1 Discussion ............................................................................................................................ 45
5.2 Implications .......................................................................................................................... 45
5.2.1 Theoretical implications ............................................................................................ 45
5.2.2 Managerial implication ............................................................................................ 46
5.3 Limitation and Suggestions for Future Study ...................................................................... 47
5.4 Conclusion ........................................................................................................................... 49
Reference ................................................................................. 51
APPENDIX .............................................................................. 71
List of Figures
Figure 1. Research Model ......................................................................... 22
Figure 2. Structure model and paths coefficient ....................................... 43
List of Tables
Table 1. Categories and Types of similarity ..................................................................... 6
Table 2. The relater researches and object of similarity-attraction theory ........................ 8
Table 3. Sample demographics (N = 264) ....................................................................... 30
Table 4. Operational Definitions ..................................................................................... 32
Table 5. Non response bias test ....................................................................................... 36
Table 6. Interrater reliability index of variable ............................................................... 39
Table 7. The Results of Factor Analysis ......................................................................... 41
Table 8. Descriptive statistics and correlation matrix ..................................................... 42
Table 9. Summary of hypothesizes testing ...................................................................... 50
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