臺灣博碩士論文加值系統

For recent years, number of international students coming to Taiwan in order to pursuit their studies is growing rapidly. A significant part of them come to acquire mandarin language skills. These students utilize services offered by language centers all over the island. However, approximately one fourth of all learners of Chinese enroll in the Mandarin Training Center (MTC), which is affiliated to the National Taiwan Normal University. Its location in the heart of capital city Taipei as well as long history and reputation are intriguing.
Despite the long tradition of teaching mandarin as second language, MTC is an organization that is still adapting to international students’ expectations and needs and is improving its services in order to provide environment in which international students can achieve their goals. This research was conducted in order to learn, what are the international students’ points of view (about the MTC services and other topics) and what do they perceive as most significant factors related to their performance and satisfaction at MTC. The methods of data collecting were semi-structured interview and a questionnaire, which used snowball sampling method. SPSS software version 16 was used for data analysis.
This study tested six hypotheses. The statistical results showed that only relation of satisfaction and hygiene and situational factors is highly significant. Therefore it could be concluded that variables of hygiene and situational factors are not motivating or de-motivating for international students’ at MTC, however, they still play a significant role in their everyday lives.

TABLE OF CONTENTS
Abstract I
Table of Contents II
List of Figures IV
List of Tables V

CHAPTER I.
INTRODUCTION 1
Chapter Overview 1
Background of the Study 1
Statement of the Problem 5
Purpose of the Study 6
Significance of the Study 7
Research Hypotheses 10
Limitations and Delimitations 12
Definition of Terms 13
Chapter Summary 14

CHAPTER II. LITERATURE REVIEW 15
Chapter Overview 15
Cross-cultural Adjustment 15
Maslow‟s Hierarchy of Needs 19
Motivator-Hygiene Theory 22
Well-being and Mental Health 23
Knowledgeableness Prior Students‟ Arrival and Learning Environment 27
Chapter Summary 28

CHAPTER III. METHODOLOGY 31
Chapter Overview 31
Research Procedure 31
Research Framework 34
Research Methods 36
Population and Sampling 37
Instrumentation 37
Data Analysis 39
Interview Results 40
III Pilot Study Results 46
Chapter Summary 47

CHAPTER IV. FINDINGS AND DISCUSSION 49
Chapter Overview 49
Respondents‟ Profile 49
Outcome of Factor Analysis 51
Results of Correlation & Linear Regression Tests 53
Results of One Way ANOVA Analyses 55
Review of Respondents‟ Comments 66
Summary of Research Results 68
Discussion 68
CHAPTER V. CONCLUSIONSAND RECOMMENDATIONS 71
Chapter Overview 71
Conclusions 71
Recommendations 74

REFERENCES 79

APPENDIX: QUESTIONNAIRE 84

LIST OF FIGURES
Figure 2.1. U-curve of adjustment 16
Figure 2.2. Maslow‟s hierarchy of needs 21
Figure 3.1. Research work flow 33
Figure 3.2. Study model 35
Figure 3.3. Major concerns of MTC international students 42
Figure 3.4. Interviews summary – items with multiple occurrences 45
Figure 4.1. Regional division of research sample population 50
Figure 4.2. Age division of research sample population 50

LIST OF TABLES
Table 1.1 Mandarin training centers in Taiwan 2
Table 1.2 Selected mandarin training centers – years of operation 7
Table 1.3. Numbers of Students Obtaining Student Visas from Foreign Nations between 1998 and 2007 8
Table 3.1. Division of group sessions topics 41
Table 3.2. Divisions of international students‟ problems 41
Table 4.1. KMO and Bartlett‟s test for hygiene and situational factors 51
Table 4.2. Component Matrix for hygiene and situational factors 52
Table 4.3. KMO and Bartlett‟s test for adaptability factor 53
Table 4.4. Component Matrix for hygiene and adaptability factor 53
Table 4.5. Correlation between performance and satisfaction 53
Table 4.6. Linear regression results –coefficients 54
Table 4.7. Linear regression for region of origin 54
Table 4.8. Linear regression for satisfaction 55
Table 4.9. Continued results from linear regression for satisfaction 55
Table 4.10. One way ANOVA test for hygiene factor – ANOVA analysis 56
Table 4.11. One way ANOVA for hygiene factor - descriptive statistics 56
Table 4.12. One way ANOVA for hygiene factor – post-hoc test 57
Table 4.13. One way ANOVA for situational factor- ANOVA analysis 58
Table 4.14. One way ANOVA for situational factor – descriptive statistics 58
Table 4.15. One way ANOVA for situational factor – post-hoc test 59
Table 4.16. One way ANOVA for adaptability factor – ANOVA analysis 60
Table 4.17. One way ANOVA for adaptability factor –post-hoc test 60
Table 4.18. ANOVA table for hygiene factor 62
Table 4.19. Post-hoc for hygiene factor 62
Table 4.20. ANOVA for situational factor 63
Table 4.21. Post-hoc test for situational factor 63
Table 4.22. ANOVA table 65
Table 4.23. Post-hoc test table 65
Table 4.24. Respondents‟ comments 66

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