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研究生:陳政戎
研究生(外文):Cheng-Jung Chen
論文名稱:以模糊積分與資訊理論法衡量新產品開發彈性
論文名稱(外文):Combing Fuzzy Integral and Information Theory to the Measurement of New Product Development Flexibility
指導教授:張洝源張洝源引用關係
學位類別:碩士
校院名稱:國立虎尾科技大學
系所名稱:工業工程與管理研究所
學門:工程學門
學類:工業工程學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:中文
論文頁數:77
中文關鍵詞:模糊測度灰關聯模糊積分模糊層級分析法資訊理論新產品開發彈性
外文關鍵詞:Flexibility measurementGray RelationshipsFuzzy IntegralFuzzy Analytic Hierarchy ProcessInformation TheoryNew Production Development Flexibility
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自1980年代開始,在許多科技與創新管理相關文獻中,新產品開發已被認為是競爭優勢的重要來源,然而在開發的過程中可能面臨環境廣泛的變化,調適與因應之能力在新產品開發之展現,其重要性不言可喻。新產品開發彈性從過去發展至近年之研究指出,彈性已從多維度之觀念,包含成本、時間與範圍等,擴展至多屬性之概念,如效率與多樣性,以定義機器彈性之衡量方法。因此,本研究運用灰關聯結合模糊積分所具有的特性計算效率值,加上資訊理論計算彈性之能力,運用問卷調查整合本研究之新產品開發彈性所建立之衡量模式,進行效率值與彈性值之計算,以得知本研究調查對象之新產品開發彈性程度。
在運用一般多準則決策時,常須假設構面具有獨立性與可加性,但現實情況多非如此單純,因此本研究先以灰關聯之效果測度分析問卷回收之資料,再利用模糊測度僅需要求之單調性,與不需假設可加性與獨立性之模糊積分,結合模糊層級分析法的「權重值」,來求得最接近真實情況的新產品開發彈性績效衡量指標(效率值),並應用資訊理論針對每一種新產品彈性屬性建立衡量模式。本研究結合兩種方法去衡量新產品彈性,以評估A電子股份有限公司之電源供應器新產品開發計畫之在新產品開發彈性展現之成效,俾供其它企業作為重要績效之參考指標之一。
The new production development has been deemed as a critical source of the competitive advantages in terms of the literature relating to technologies and innovative management since the 1980s; moreover, the broad circumstantial changes in the developmental process make the competence of accommodation and reaction inevitably important. According to the previous studies, the new production development flexibility has altered from the multi-dimensional ideas like cost, time and scope to the multi-attributive ideas like efficiency and diversity for the flexibility measurement of machines. Thus, via the efficiency value computed by the combined features of gray relationships and fuzzy integral and the flexibility computed by the information theory, this study integrates the measurement mode built by the new production development flexibility in this study through the questionnaires and calculates the computation of the efficiency value and flexibility value so as to realize the degree of the new production development flexibility of the subject in this study.
It is necessary to hypothesize the factors’ independence and additivity to employ the multi-criteria decision making; nonetheless, it is too complex to apply the preceding rule to the reality. Hence, the retrieved data of the questionnaires are analyzed by the effect measure of gray relationships; afterwards, the efficiency value i.e. the measure indicator of the new production development flexibility performance is obtained through the monotonicity of fuzzy measure and the fuzzy integral needless the hypothesis of additivity and independence integrating the weights of fuzzy analytic hierarchy process. Meanwhile, the mode of measurement is built under the new products’ flexibility attributes via applying the information theory. The preceding two methods are integrated to measure the new production development flexibility to assess the effect of the new product of power supply developed by A Electronics Inc. in the project of the new production development flexibility as the referencing indicator of key performance to other businesses.
中文摘要 -------------------------------------------------------------------------- i
英文摘要 -------------------------------------------------------------------------- ii
誌謝 -------------------------------------------------------------------------- iv
表目錄 -------------------------------------------------------------------------- vii
圖目錄 -------------------------------------------------------------------------- viii
第一章 緒論--------------------------------------------------------------------- 1
1.1 研究背景與動機------------------------------------------------------ 1
1.2 研究目的--------------------------------------------------------------- 2
1.3 研究範圍與限制------------------------------------------------------ 2
1.4 研究方法與流程------------------------------------------------------ 3
第二章 文獻探討--------------------------------------------------------------- 4
2.1 新產品開發相關文獻------------------------------------------------ 4
2.1.1 新產品的定義--------------------------------------------------------- 4
2.1.2 新產品開發的定義--------------------------------------------------- 6
2.1.3 新產品開發的流程--------------------------------------------------- 8
2.2. 彈性相關文獻--------------------------------------------------------- 12
2.2.1 彈性的意義------------------------------------------------------------ 13
2.2.2 彈性的種類------------------------------------------------------------ 14
2.2.3 新產品彈性的定義--------------------------------------------------- 17
2.2.4 新產品彈性及其衡量方法的相關文獻--------------------------- 19
第三章 研究方法--------------------------------------------------------------- 21
3.1 產品開發的績效指標------------------------------------------------ 22
3.2 灰關聯分析------------------------------------------------------------ 23
3.2.1 灰關聯度的因子空間------------------------------------------------ 24
3.2.2 序列的可比性--------------------------------------------------------- 24
3.2.3 灰關聯度分析步驟--------------------------------------------------- 25
3.3 模糊的意義------------------------------------------------------------ 26
3.4 模糊層級分析法與程度分析法------------------------------------ 27
3.4.1 模糊數------------------------------------------------------------------ 28
3.4.2 語意變數--------------------------------------------------------------- 30
3.4.3 FAHP程度分析法說明---------------------------------------------- 31
3.4.4 FAHP原始方法分析步驟------------------------------------------- 33
3.5 模糊測度與模糊積分------------------------------------------------ 35
3.5.1 模糊測度--------------------------------------------------------------- 35
3.5.2 模糊積分--------------------------------------------------------------- 37
3.5.3 模糊積分分析步驟--------------------------------------------------- 39
3.6 資訊理論--------------------------------------------------------------- 39
3.6.1 資訊含量--------------------------------------------------------------- 40
3.6.2 熵------------------------------------------------------------------------ 40
第四章 實證研究--------------------------------------------------------------- 43
4.1 個案背景說明--------------------------------------------------------- 43
4.2 資料收集--------------------------------------------------------------- 44
4.3 灰關聯分析計算------------------------------------------------------ 46
4.4 模糊層級分析法權重計算------------------------------------------ 48
4.5 模糊積分效率值計算------------------------------------------------ 56
4.6 資訊理論計算--------------------------------------------------------- 59
第五章 結論與建議------------------------------------------------------------ 60
參考文獻 --------------------------------------------------------------------------- 62
附錄一 A電子公司新產品開發流程圖------------------------------------ 71
附錄二 問卷--------------------------------------------------------------------- 73
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