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研究生:林柏鋒
研究生(外文):LIN PO-FONG
論文名稱:資訊科技投資程度與員工創造力之關係研究
論文名稱(外文):The Relationship between Invest on Information Technology and Employee Creativity
指導教授:謝安田謝安田引用關係
指導教授(外文):Hsieh An-Tien
學位類別:博士
校院名稱:中國文化大學
系所名稱:國際企業管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:中文
論文頁數:124
中文關鍵詞:資訊科技投資程度知識管理機制員工創造力
外文關鍵詞:Invest on Information Technol¬ogyKnowledge Management MechanismsEmployee Creativity
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資訊在產生創造力的過程扮演著重要角色,資訊科技可以增加組織蒐集、傳送、處理、分析、儲存資訊的能力,也可以連結各部門的員工,使組織成員可以快速取的所需的之資訊,增加解決問題的速度。資訊科技投資程度對員工個人及工作環境都會產生影響,但有關資訊科技與員工創造力關係的研究至今尚付闕如,本研究問題是探討資訊科技投資程度與員工創造力之關係研究,
經由間接文獻之引用及邏輯之推理,發現兩者之關係有必要進一步釐清。
本研究之資料來源採用問卷調查法,採用Snowball抽樣法進行抽樣,本研究的研究對象為企業員工,問卷共發放400份,有效問卷236份,有效回收率59%。
本研究結果發現:(1)資訊科技投資程度與知識管理機制間具有正向關係;(2)知識管理機制與員工創造力間具有正向關係;(3)資訊科技投資程度與員工創造力間有正向關係;(4)知識管理機制對資訊科技投資程度與員工創造力間的關係有中介效果。本研究最後並提出具體建議,作為企業在實務管理上之參考依據。
Information plays an important role in the process of Creativity. IT can enhance the capacity of data collection, transmission, processing, analysis, and storage. On the other hand, it also connects all the employee from various departments, then they can quickly access to the required information so as to resolve the problems effectively. The degree of IT investment affects both the personnel and the working environment. But the study on the relationship between Employee Creativity and IT investment still in shortage so far. This study is about the influence between the degree of IT investment and Employee Creativity, it is very necessary to clarify it after went through the indirect literature reference and the logic reasoning.

The source of this study comes from a questionnaire and Snowball sampling. This study surveys employees with questionnaires, and gets 236 pieces as the valid questionnaires out of 400 pieces, and the effective recovery is 59%.

The results of this study: (1) The degree of IT Investment has a positive relationship between Knowledge Management Mechanisms; (2) Knowledge Management Mechanisms and the staff have a positive relationship between Employee Creativity; (3) The degree of IT Investment has a positive relationship between the Employee Creativity; (4) Knowledge Management Mechanism plays as a medium between the degree of IT investment and the Employee Creativity. At the end of this essay, specific recommendations are made to be as the reference for the practical enterprises management.
第一章  緒論................. 1
第一節  研究背景............... 1
第二節  研究問題與目的............ 3
第三節 研究架構............... 5
第四節 研究重要性.............. 5
第二章  文獻回顧............... 7
第一節  資訊科技投入程度........... 7
第二節  員工創造力.............. 12
第三節 知識管理機制............. 17
第四節 組織結構............... 20
第五節 工作特性............... 28
第六節 研究假設............... 35
第三章 研究方法............... 42
第一節 變數操作性定義及測量......... 43
第二節 資料收集方法............. 54
第三節 資料分析方法............. 54
第四章 樣本資料敘述性統計分析........ 60
第五章 資訊科技投資程度、知識管理機制與員工創造力 66
第一節  資訊科技投入程度與知識管理機制關係.. 69
第二節  知識管理機制與員工創造力關係..... 72
第三節 資訊科技投資程度與員工創造力關係... 76
第六章 結論與建議.............. 82
第一節  結論................. 83
第二節  建議................. 86
第三節  研究限制............... 89
參考文獻 ................... 91
附錄  研究問卷................ 123
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