中文部分
[1]江桂菊,「路由器之差異化服務對VoIP語音品質之影響」,輔仁大學,碩士論文,2006年7月。[2]高甯,「NETGEAR增強型智能網管交換機Voice VLAN簡介」,NETGEAR中國,Aug 2008。
[3]莊惠雯,「掌握全球寬頻發展浪潮,台灣網通產業再創高峰」,270 期,新電子,2008年9月號。
[4]許智宏,「動態調整緩衝區方法應用於網路延遲之VoIP語音品質改善」,中央大學,碩士論文,2001年7月。[5]曾繁庚,「在差別性服務網路上提供具有優先佇列的動態傳輸率改進方法」,中山大學,碩士論文,2000。[6]「虛擬區域網路」,資訊網路管理與應用,致遠管理學院,2007年。Available: http://hyh.mis.dwu.edu.tw/net_app/vlan.ppt
[7]黃能富,區域網路與高速網路,第二版,維科出版社,1998 Available: http://www.cs.nthu.edu.tw/~nfhuang/contents.htm
[8]楊政遠,「Voice over IP與Technology簡介」,資策會網路及通訊實驗室,2003年七月。
[9]賈文康,「具有服務品質動態回饋的IP電信話務量估算模型」,銘傳大學,碩士論文,2005。
[10]劉一帆,「企業電信網路基本技術(六) 」,Business Telecom,vol.115,2003年8月。
[11]盧慶儒,「Triple Play 時代技術發展與應用」,DigiTimes,vol.9,2006年6月。
英文部分
[12]Blake, S. et al. “An Architecture for Differentiated Services.”, RFC 2475,December 1998.
[13]Cisco system Inc, “Implementing DiffServ for End-to-End Quality of Service.”, IOS Software Releases 12.1T, 1992-2009.
[14]Cisco Systems Inc, “AutoQoS for Voice over IP (VoIP).”, White Paper, Last Updated: September 2008. Available: http://www.cisco.com/en/US/technologies/tk543/tk879/technologies_white_paper0900aecd800a8561_ps6613_Products_White_Paper.html
[15]Cisco Systems Inc, “Class-Based Packet Marking feature module.”, IOS Release 12.1(2)T,1992-2009. Available: http://www.cisco.com/en/US/docs/ios/12_1t/12_1t5/feature/guide/cbpmark2.html
[16]Cisco Systems Inc, “DiffServ - The Scalable End-to-End QoS Model.”, White Paper, Last Updated: August 2005. Available: http://www.cisco.com/en/US/technologies/tk543/tk766/technologies_white_paper09186a00800a3e2f_ps6610_Products_White_Paper.html
[17]Cisco Systems Inc, “Enterprise Quality of Service.”, technologies_white_paper, June 2008. Available: http://www.cisco.com/en/US/technologies/tk543/tk759/technologies_white_paper0900aecd8019f3e0.pdf
[18]Cisco Systems Inc, “LLDP-MED and Cisco Discovery Protocol.”, IP Telephony/ VoIP while paper, 2006. Available: http://www.cisco.com/en/US/technologies/tk652/tk701/technologies_white_paper0900aecd804cd46d.html
[19]Cisco Systems Inc, “Understanding Delay in Packet Voice Networks.”, Cisco Press, February 2006.
[20]Cisco Systems Inc, User Guide for QoS Policy Manager 3.2.3, Chapter 2, OL-8138-01. Available: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_qos_policy_manager/3.2.3/user/guide/qpm323ug.pdf
[21]Goode, B. “Voice over Internet Protocol (VoIP).”, Proceedings of the IEEE, Volume 90,Issue 9, Page1495–1517, September 2002.
[22]Handley, M. et al. “Session Initiation Protocol.”, RFC 2543, March 1999.
[23]Heinanen, F. et al. “Assured Forwarding PHB Group.”, RFC 2597,June 1999.
[24]IEEE Std, “IEEE Standard for Local and metropolitan area networks Station and Media Access Control Connectivity Discover.”, 802.1AB, May 2005.
[25]IEEE Std, “IEEE Standards for Local and Metropolitan Area Network-Virtual Bridged Local Area Networks.”, 802.1Q-2003 Edition,Sec.9, May 2003.
[26]ITU-T Rec G.1020, “Performance parameter definitions for quality of speech and other voiceband applications utilising IP networks.”, November 2003.
[27]ITU-T Rec G.107, “The E-model, a computational model for use in transmission planning.”, June 2006.
[28]ITU-T Rec P.800, “Methods for subjective determination of transmission quality.”, August 1996.
[29]ITU-T Rec. G.114, “One-way transmission time.”May 2000.
[30]IXIA Inc, “Assessing VoIP Call Quality Using the E-model.”, IXIA leader in IP performance testing white papers, 2008.
[31]Jacobson, V. et al. “An Expedited Forwarding PHB.”, RFC 2598, June 1999.
[32]Postel, J. “User Datagram Protocol.”, USC/ISI, RFC 768, 28 August 1980.
[33]Schulzrinne, H. et al. “Real-Time Protocol (RTP).”, RFC 1889, January 1996.
[34]Spirent Communications Inc, Voice over IP (VoIP), P/N 340-1158-001 rev A, August 2001.
[35]TechFAQ, “Cisco Three Layer Hierarchical Model vs OSI” Available: http://www.tech-faq.com/cisco-three-layer-model-vs-osi-model.shtml
[36]Thomsen, G. and Jani, Y. “Internet telephony: going like crazy”, IEEE Spectrum, Volume 37, Issue 5, page52-58, May 2000.
[37]TIA, “Link Layer Discovery Protocol-Media Endpoint Discovery.”, TIA Standards,ANSI/TIA-1057, April 2006.