臺灣博碩士論文加值系統

企業要提升團隊的績效，必須要透過各種方法使員工能發揮所有的技能在工作上。因此，本研究目的是探討團隊中成員的團隊異質性、目標一致性與團隊績效之間的關聯性，團隊異質性、目標一致性越高的團隊，是否會對團隊中的績效帶來正向的效果，探討「信任」的干擾效果。研究對象為各產業之研發團隊成員，每個團隊以團隊領導者代表填寫本研究之問卷，總共回收196個團隊，共計196份問卷。研究結果發現如下：
一、團隊異質性對團隊績效有正向的關係。
二、目標一致性對團隊績效有正向的關係。
三、信任對團隊績效有正向的關係。
四、信任對於團隊異質性與團隊績效關係間並無干擾效果。
五、信任對於目標一致性與團隊績效關係間有干擾效果。

The purpose of this study is to aid business enterprises in upgrading performance by improvement in workers output. Workers are not mere isolated tools, they work in units involving complex group dynamics. This study explores the impacts of team heterogeneity and goal congruence on team performance. A key word in this research is “trust” and its effect on the relationship between heterogeneity, goal congruence and team performance. To carry out this research questionnaires were distributed to R & D team leaders to fill out. 196 completed forms were collected. The findings can be summed up as follows:

1. Team heterogeneity has a positive relationship with team
performance.
2. The target consistency has a positive relationship with team
performance.
3. Trust has a positive relationship with team performance.
4. The relation between team heterogeneity and team performance is
in no way moderated by “trust”.
5. In the relation between goal consistence and team
performance, “trust” does come into play. Here it is also show to
have a positive influence.

摘要-------------------------------------------------------------Ⅰ
Abstract--------------------------------------------------------Ⅱ
謝誌-------------------------------------------------------------Ⅲ
目錄-------------------------------------------------------------Ⅳ
表目錄-----------------------------------------------------------Ⅴ
圖目錄-----------------------------------------------------------Ⅵ
第一章 緒論-----------------------------------------------------01
第一節 研究背景與動機--------------------------------------------01
第二節 研究目的-------------------------------------------------04
第三節 研究流程-------------------------------------------------05
第二章 文獻探討-------------------------------------------------07
第一節 團隊異質性---------------------------------------------07
第二節 目標一致性---------------------------------------------13
第三節 團隊績效-----------------------------------------------16
第四節 信任--------------------------------------------------18
第三章 研究方法-------------------------------------------------21
第一節 研究架構-------------------------------------------------21
第二節 研究假設-------------------------------------------------22
第三節 抽樣與資料蒐集-------------------------------------------30
第四節 變項之操作性定義及測量工具---------------------------------31
第五節 資料分析方法---------------------------------------------34
第六節 研究限制-------------------------------------------------35
第四章 結果分析與討論--------------------------------------------36
第一節 敘述性統計分析--------------------------------------------36
第二節 因素分析-------------------------------------------------39
第三節 信度分析-------------------------------------------------41
第四節 相關分析-------------------------------------------------42
第五節 迴歸分析-------------------------------------------------43
第六節 假設驗證結果---------------------------------------------45
第五章 結論與建議-----------------------------------------------46
第一節 結論----------------------------------------------------46
第二節 建議----------------------------------------------------48
參考文獻--------------------------------------------------------50
附錄一 專家問卷--------------------------------------------------57
附錄二 正式問卷--------------------------------------------------68

表 目 錄

表2-1-1 團隊定義彙整表---------------------------------------------07
表2-4-1 信任定義彙整表---------------------------------------------19
表3-4-1 專家問卷評鑑學者名單----------------------------------------31
表4-1-1 團隊成員-個人背景資料之敘述性統計----------------------------38
表4-2-1 KMO統計值之代表-------------------------------------------39
表4-2-2 信任之因素分析摘要表---------------------------------------40
表4-3-1 各量表信度分析--------------------------------------------41
表4-4-1 團隊異質性、目標一致性、信任與團隊績效之相關分析----------------42
表4-5-1團隊異質性、目標一致性與信任對團隊績效之階層迴歸分析-------------44

圖 目 錄

圖1-1 研究流程圖-----------------------------------------------------05
圖3-1 本研究架構圖---------------------------------------------------21
圖4-1團隊異質性、目標一致性與信任對團隊績效之階層迴歸分析-----------------44

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