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研究生(外文):Chunwei Chen
論文名稱(外文):Indexical Cue as a Solution to Designing a Control-Display Device for Users with Different Information-Processing Strategies
指導教授(外文):Chang-Franw Lee
外文關鍵詞:Product designUser-interface designInclusive designUsability
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本研究旨在探究指示線索增進全面型資訊處理策略者(holistic information-processing strategy user)操作顯控裝置(control-display device)作業績效的有效性。在日常生活中,顯控裝置被許多使用者使用。由於顯控裝置不可能限定只被某類使用者可使用,故顯控裝置的設計在以人為導向的設計思考當下,需採用眾用設計(all-inclusive design)的概念進行設計,方可滿足不同使用者可同時使用的需求。吾人發現,日常生活中,並非所有的人都具有相同的顯控裝置作業能力,例如,全面型資訊處理策略者,往往無法有效操作顯控裝置。因此,在滿足不同使用者均可使用顯控裝置的前提下,吾人以為有必要找尋可增進全面型資訊處理策略者操作顯控裝置作業績效的顯控裝置設計方法,設計顯控裝置,以使顯控裝置能被全面型資訊處理策略使用者所使用。據此,本研究提出指示線索作為解決方案,並以1.假設測試研究、2.實例驗證研究與3.案例示範等探討之。假設測試研究包含兩實驗:訊息處理策略影響效應之驗證實驗與指示線索效益之驗證實驗等兩實驗。在訊息處理策略影響效應之驗證實驗中,吾人以ERP(event-related potential)量測全面型策略者(holistic strategy user)與細節型策略者(analytic strategy user)操作一致性(correspondent)與非一致性(non-correspondent)刺激反應配對任務時的P300反應差異,實驗所獲得的結果可用來驗證訊息處理之策略影響效應。在指示線索效益之驗證實驗中,吾人則以同樣設計有指示刺激線索(stimulus-directed cue)與指示反應線索(response-directed cue)的一致性與非一致性刺激反應配對任務來驗證指示線索之效益。至於在實例驗證研究中,吾人則以具有指示控制鈕線索(control unit-directed cue)、具有指示儀表器線索(display-unit directed cue)與不具有指示線索的三種顯控裝置,進一步驗證假設測試研究所獲得的實驗結果。最後,本研究再以公車駕控面板為範例,示範指示線索的實務設計方法。本研究所提出的設計方法可作為人機介面設計師設計眾用顯控面板的參考依據。
This paper discusses the effectiveness of using indexical cues to enhance the performances of holistic information-processing strategy users when operating a control-display device. Control-display device used in daily life should not be limited to one or a few specific groups of users no matter what system the control-display device is for. As a result it may be necessary to adopt a control-display device with inclusive design. It is evident that analytic information-processing strategy users respond efficiently and correctly to a control unit and its associated display/stimulus, while holistic information-processing strategy users are often confused under the same circumstances. This implies that the current control-display devices do not meet the needs of users with different information-processing strategies, such as people using a holistic information-processing strategy. Therefore, it is important to design a control-display device that can enhance the performances of holistic information- processing strategy users, so that more users can maintain a safe and efficient operation of a control-display device regardless of their information-processing strategies. We therefore proposed the indexical cue approach as a solution. We verify our approach by means of a hypothesis test (chapter 2), a case-based verification (chapter 3) and a case demonstration (chapter 4). In the hypothesis test, an information-processing strategies effect experiment examines the effect of the information-processing strategies, and an indexical cue effect experiment examines the effect of the indexical cue. In the information-processing strategies effect experiment, an event-related potential measurement of P300 is used to test the information-processing strategies effect while a participant operates a correspondent and a non-correspondent stimulus-response pairing task. In the indexical cue effect experiment, a correspondent and a non-correspondent stimulus-response pairing task, both equipped with stimulus-directed cue and response-directed cue, are used to test the effect of the indexical cue. In the case-based verification study, we verify the experimental results from the hypothesis using a control-display device equipped with control unit-directed cue (response-directed cue), a control-display device equipped with display unit-directed cue (stimulus-directed cue) and a control-display device equipped without an indexical cue. In the case demonstration study, we adopt a control unit-directed cue and a display unit-directed cue to design a control panel on a bus to demonstrate how the indexical cue approach can be applied in practice. The experimental results in this study provide user interface designer a solution for designing a control-display device suitable for more users with holistic information -processing strategies.
Table index
Figure index
1.1. Motivation 2
1.2. Indexical Cues as a Solution 12
1.3. Parameters Definition 18
1.4. Hypothesis 29
1.5. Research Structure and Procedure 30
2.1. Introduction 34
2.2. Testing Information-Processing Strategy Effect Hypothesis 35
2.3. Testing Indexical Cue Effect Hypothesis 45
3.1. A Brief Introduction 55
3.2. Method 55
3.3. Results 64
3.4. Summary 69
4.1. A Brief Introduction 72
4.2. Method 72
4.3. Results 79
4.4. Summary 82
5.1. The Control-Display Patterns Effect and Its Implication 84
5.2. Information-Processing Strategy Effect and Its Implication 84
5.3. The Indexical Cues Effect and Its Implication 88
6.1. Conclusion 91
6.2. Research Limitation and Future Study 92
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