中文文獻:
1.李庭毓,在不同的專案特性下控制機制對專案績效之影響,靜宜大學企業管理學系碩士論文,民國89年。2.林東清,知識管理(初版),智勝出版社,民國92年。
3.林澤民,專案成員之多樣化對軟體專案團隊績效之影響,國立中山大學資訊管理學系碩士論文,民國94年。4.黃芳銘,結構方程模式:理論與應用,五南圖書出版股份有限公司,民國96年。
5.熊培霖、范淼、黃哲明、周祥東、陸正平,專案管理基礎知識與應用實務,社團法人中華專案管理學會 ,台北,民國95年。
6.劉振傑,專案績效影響因素之探討,國立台灣科技大學企業管理系碩士論文,民國96年。
英文文獻:
1.Aladwani, A.M. "An integrated performance model of information systems projects," Journal of Management Information Systems, (19:1) 2002, pp 185-210.
2.Amason, A.C. "Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams," Academy of Management Journal, (39:1) 1996, pp 123-148.
3.Amason, A.C., and Sapienza, H.J. "The effects of top management team size and interaction norms on cognitive and affective conflict," Journal of Management, (23:4) 1997, pp 495-516.
4.Amason, A.C., and Schweiger, D.M. "Resolving the paradox of conflict, strategic decision making, and organizational performance," International Journal of Conflict Management, (5:3) 1994, pp 239-253.
5.Anderson, J.C., and Gerbing, D.W. "Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach," Psychological Bulletin, (103:3) 1988, pp 411-423.
6.Armstrong, J.S., and Overton, T.S. "Estimating Nonresponse Bias in Mail Surveys," Journal of Marketing Research, (14:3) 1977, pp 396-402.
7.Augustine, S., Payne, B., Sencindiver, F., and Woodcock, S. "Agile project management: Steering from the edges," Communications of the ACM, (48:12) 2005, pp 85-89.
8.Barki, H., and Hartwick, J. "Measuring user participation, user involvement, and user attitude," MIS Quarterly: Management Information Systems, (18:1) 1994, pp 59-79.
9.Barki, H., and Hartwick, J. "Interpersonal conflict and its management in information system development," MIS Quarterly: Management Information Systems, (25:2) 2001, pp 195-228.
10.Baron, R.M., and Kenny, D.A. "The Moderator-Mediator Variable Distinction in Social Psychological Research. Conceptual, Strategic, and Statistical Considerations," Journal of Personality and Social Psychology, (51:6) 1986, pp 1173-1182.
11.Barki, H., Rivard, S., and Talbot, J. "Toward an assessment of software development risk," Journal of Management Information Systems (10:2) 1993, pp 203-225.
12.Barki, H., Rivard, S., and Talbot, J. "An integrative contingency model of software project risk management," Journal of Management Information Systems, (17:4) 2001, pp 37-69.
13.Baron, R.A. "Positive effects of conflict: A cognitive perspective," Employee Responsibilities and Rights Journal, (4:1) 1991, pp 25-36.
14.Baroudi, J.J., and Orlikowski, W.J. "A short-form measure of user information satisfaction: A psychometric evaluation and notes on use," Journal of Management Information Systems, (4:4) 1988, pp 44-59.
15.Beath, C.M. "Managing the user relationship in information systems development projects: A transaction governance approach," Proceedings of 8th Conferences on Information Systems, Pittsburgh, 1987, pp. 415-427.
16.Blake, Robert, and Mouton, J. The Managerial Grid, TX: Gulf Publishing, Houston, 1984.
17.Boehm, B.W. "Software Risk Management," IEEE Computer Society Press Washington D.C, 1989.
18.Bontis, N. "Intellectual capital: An exploratory study that develops measures and models," Management Decision, (36:2) 1998, pp 63-76.
19.Bryman, A., and Cramer, D. Quantitative Data Analysis with SPSS for Window, London: Routledge, 1997.
20.Carroll, S.J., and Schneier, C.E. Performance Appraisal and Review Systems: The Identification, Management, and Development of Performance in Organizations, Scott, Forman and Company, Illinois, 1982.
21.Chin, W.W. The Partial Least Squares Approach to Structural Equation Modeling, Lawrence Erlbaum Associates, Mahwah, New Jersey, 1998.
22.Chin, W.W., Marcelin, B.L., and Newsted, P.R. "A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study," Information Systems Research, (14:2) 2003, pp 189-217+218.
23.Cooprider, J.G., and Henderson, J.C. "Technology-process fit: Perspectives on achieving prototyping effectiveness," Journal of Management Information Systems, (7:3) 1991, pp 67-87.
24.Cuieford, P. Fundamental Statistical in Psychology and Education, 4th ed, New York:Mcgrain Hill, 1965.
25.De Dreu, C.K.W., and Weingart, L.R. "Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis," Journal of Applied Psychology, (88:4) 2003, pp 741-749.
26.Deephouse, C., Mukhopadhyay, T., Goldenson, D.R., and Kellner, M.I. "Software processes and project performance," Journal of Management Information Systems, (12:3) 1996, pp 187-205.
27.Deutsch, M. "The Resolution of Conflict," Yale University Press, New Haven, 1973.
28.Eisenhardt, K.M., and Schoonhoven, C.B. "Organizational growth: Linking founding team, strategy, environment, and growth among U.S. semiconductor ventures, 1978-1988," Administrative Science Quarterly, (35:3) 1990, pp 504-529.
29.Filley, A.C. "Interpersonal Conflict Resolution," Scott Foresman, Glenview, 1975.
30.Fornell, C., and Bookstein, F.L. "Two structural equation models: LISREL and PLS applied to consumer exit-voice theory," Journal of Marketing Research, (19:NOVEMBER) 1982, pp 440-452.
31.Fornell, C., and Larcker, D.F. "Evaluating structural equation models with unobservable variables and measurement error," Journal of Marketing Research, (18:1) 1981, pp 39-50.
32.Franz, C.R., and Robey, D. "An investigation of user-led system design: Rational and political perspectives," Communications of the ACM, (27) 1984, pp 1202-1209.
33.Gefen, D., Straub, D., and Boudreau, M. "Structural equation modeling and regression: Guidelines for research practice," Communications of the Association for Information Systems, (4:7) 2000, pp 1-78.
34.Gemino, A., Reich, B.H., and Sauer, C. "A temporal model of information technology project performance," Journal of Management Information Systems, (24:3) 2007, pp 9-44.
35.Ghiselli, E.E., Campbell, J.P., and Zedeck, S. "Measurement Theory for the Behavioral Sciences," W.H. Freeman, San Francisco, 1981.
36.Glasser, J. "Organizational aspects of system failure: A case study at the L.A. Police Department.," in: Proceedings Second International Conference on Information Systems, Cambridge, MA, 1981, pp. 233-245.
37.Gray, B., and Ariss, S.S. "Politics and strategic change across organizational life cycles," Academy of Management Review, (10:4) 1985, pp 707-723.
38.Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E., and Tatham, R.L. Multivariate data analysis (6th), NJ: Pearson Prentice Hall, 2006.
39.Henderson, J.C., and Lee, S. "Managing I/S design teams. A control theories perspective," Management Science, (38:6) 1992, pp 757-777.
40.Hocker, J.L., and Wilmot, W.W. Interpersonal Conflict (2nd ed.), IA, 1985.
41.Huang, S.M., Hung, Y.C., Chen, H.G., and Ku, C.Y. "Transplanting the best practice for implementation of an ERP system: A structured inductive study of an international company," Journal of Computer Information Systems, (44:4) 2004, pp 101-110.
42.Jehn, K.A. "Enhancing effectiveness: An investigation of advantages and disadvantages of value-based intragroup conflict," International Journal of Conflict Management, (5:3) 1994, pp 223-238.
43.Jehn, K.A. "A multimethod examination of the benefits and detriments of intragroup conflict," Administrative Science Quarterly, (40:2) 1995, pp 256-282.
44.Jehn, K.A., and Chatman, J.A. "The influence of proportional and perceptual conflict composition on team performance," International Journal of Conflict Management, (11:1) 2000, pp 56-73.
45.Jehn, K.A., and Mannix, E.A. "The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance," Academy of Management Journal, (44:2) 2001, pp 238-251.
46.Jehn, K.A., and Shah, P.P. "Interpersonal relationships and task performance: An examination of mediating processes in friendship and acquaintance groups," Journal of Personality and Social Psychology, (72:4) 1997, pp 775-790.
47.Jiang, J., and Klein, G. "Software development risks to project effectiveness," Journal of Systems and Software, (52:1) 2000, pp 3-10.
48.Jiang, J.J., Klein, G., and Chen, H.G. "The effects of user partnering and user non-support on project performance," Journal of AIS, (7:2) 2006, pp 68-90.
49.Jiang, J.J., Klein, G., and Discenza, R. "Perception differences of software success: Provider and user views of system metrics," Journal of Systems and Software, (63:1) 2002a, pp 17-27.
50.Jiang, J.J., Klein, G., and Discenza, R. "Pre-project partnering impact on an information system project, project team and project manager," European Journal of Information Systems, (11:2) 2002b, pp 86-97.
51.Jiang, J.J., Muhanna, W.A., and Klein, G. "User resistance and strategies for promoting acceptance across system types," Information and Management, (37:1) 2000, pp 25-36.
52.Johansson, J.K., and Yip, G.S. "Exploiting globalization potential: U.S. and Japanese strategies," Strategic Management Journal, (15:8) 1994, pp 579-601.
53.Jones, M.C., and Harrison, A.W. "IS project team performance: An empirical assessment," Information and Management, (31:2) 1996, pp 57-65.
54.Kaiser, K.M., and Bostrom, R.P. "Personality characteristics of MIS project teams: An empirical study and action-research design," MIS Quarterly: Management Information Systems, (6:4) 1982, pp 43-60.
55.Kaiser, K.M., and Bostrom, R.P. "Personality characteristics of MIS project teams: An empirical study and action-research design," MIS Quarterly: Management Information Systems, (6:4) 1982, pp 43-60.
56.Kerzner, H. Project Management: A system Approach to Planning, Scheduling and controlling, NY: Van Nostrand Reinhold, 1997.
57.Kerzner, H. Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 9e, Wiley, Hoboken, NJ, 2006.
58.Klein, G., and Jiang, J.J. "Seeking consonance in information systems," Journal of Systems and Software, (56:2) 2001, pp 195-202.
59.Klein, G., Jiang, J.J., and Tesch, D.B. "Wanted: Project Teams with a Blend of is Professional Orientations," Communications of the ACM, (45:6) 2002, pp 81-87.
60.Kolb, D.M., and Sheppard, B.H. "Do managers mediate, or even arbitrate?," Negotiation Journal, (1:4) 1985, pp 379-388.
61.Kumar, K., and Welke, R.J. "Implementation Failure And System Developer Values : Assumptions , Truisms And Empirical Evidence," Proceedings of the International Conference on Information Systems, Tucson, AZ, USA, 1984, pp. 1-13.
62.Land, F. "Adapting to changing user requirements," Information and Management, (5:2) 1982, pp 59-75.
63.Lee, J.N., and Kim, Y.G. "Effect of partnership quality on IS outsourcing success: Conceptual framework and empirical validation," Journal of Management Information Systems, (15:4) 1998, pp 29-61.
64.Li, H., and Atuahene-Gima, K. "Impact of interaction between R&D and marketing on new product performance: An empirical analysis of Chinese high technology firms," International Journal of Technology Management, (21:1-2) 2001, pp 61-75.
65.Liang, T.P., Liu, C.C., Lin, T.M., and Lin, B. "Effect of team diversity on software project performance," Industrial Management and Data Systems, (107:5) 2007, pp 636-653.
66.Litterer, J.A. "Conflict in Organizations: A Reexamination," Academy of Management Journal, (9) 1966, pp 178-186.
67.Lohmoller, J. Latent Variable Path Modeling with Partial Least Squares, Physica-Verlag, Heidelberg, 1988.
68.Losey, M.R. "Managing in an era of workplace violence," Managing Office Technology, (39) 1994, pp 27-28.
69.March, J.G., and Simon, H. Organizations, New York: Wiley, 1958.
70.Markus, M.L. Systems in Organizations: Bugs and Features Pitman, Marshfield, MA, 1984.
71.McFarlan, F.W. "Portfolio approach to information systems," Harvard Business Review, (59:5) 1981, pp 142-150.
72.Meredith, J.R., and Mantel, S.I. Project Management, New York:John Wiley & Sons, 1989.
73.Miller, J., and Doyle, B.A. "Measuring the effectiveness of computer-based information systems in the financial services sector," MIS Quarterly: Management Information Systems, (11:1) 1987, pp 107-117.
74.Mookerjee, A.S. "Global Electronic Wholesale Banking Delivery - System Structure," Global Electronic Wholesale Banking Delivery-system Structure, Harvard University, Cambridge, MA, 1988.
75.Nerur, S., Mahapatra, R., and Mangalaraj, G. "Challenges of migrating to agile methodologies," Communications of the ACM, (48:5) 2005, pp 72-78.
76.Newman, M., and Robey, D. "A social process model of user-analyst relationships," MIS Quarterly: Management Information Systems, (16:2) 1992, pp 249-265.
77.Nidumolu, S. "The effect of coordination and uncertainty on software project performance: Residual performance risk as an intervening variable," Information Systems Research, (6:3) 1995, pp 191-219.
78.Nunnally, J.C. Psychometric Theory, McGraw-Hill, New York, NY, 1978.
79.Parry, M.E., Song, M., and Spekman, R.E. "Task conflict, integrative potential, and conflict management strategies in joint ventures," IEEE Transactions on Engineering Management, (55:2) 2008, pp 201-218.
80.Pelled, L.H., Eisenhardt, K.M., and Xin, K.R. "Exploring the black box: An analysis of work group diversity, conflict, and performance," Administrative Science Quarterly, (44:1) 1999, pp 1-28.
81.Pinkley, R.L. "Dimensions of Conflict Frame: Disputant Interpretations of Conflict," Journal of Applied Psychology, (75:2) 1990, pp 117-126.
82.Pondy, L.R. "Organizational conflict: Concepts and models," Administrative Science Quarterly, (12:2) 1967, pp 296-320.
83.Project Management Institute, A Guide to the Project Management Body of Knowledge, 2004.
84.Pruitt, D.G., and Rubin, J.Z. Social Conflict Random House, New York, NY, 1986.
85.Putnam, L.L., and Poole, M.S. "Conflict and negotiation," Handbook of Organizational Communication) 1987, pp 549-599.
86.Robbins, S.P. Organizational Behavior, (9 ed.), Prebtuce-Hall, 2001.
87.Robey, D., Farrow, D.L., and Franz, C.R. "Group process and conflict in system development," Management Science, (35:10) 1989, pp 1172-1191.
88.Robey, D., Smith, L.A., and Vijayasarathy, L.R. "Perceptions of conflict and success in information systems development projects," Journal of Management Information Systems, (10:1) 1993, pp 123-139.
89.Rondeau, P.J., Ragu-Nathan, T.S., and Vonderembse, M.A. "How involvement, IS management effectiveness, and end-user computing impact IS performance in manufacturing firms," Information and Management, (43:1) 2006, pp 93-107.
90.Salas, E., Dickinson, T.L., Converse, S.A., and Tannenbaum, S.I. "Toward an understanding of team performance and training," Teams: Their Training and Performance) 1992, pp 3-29.
91.Salaway, G. "An organizational learning approach to information systems development," MIS Quarterly: Management Information Systems, (11:2) 1987, pp 245-264.
92.Senge, P.M. The Fifth Discipline: The art and Practice of The Learning Organization, New York: Bantam Doubleday Dell Publishing, 1990.
93.Shah, S.K. "Improving information systems performance through client value assessment: A case study," Review of Business, (22:12) 2001, pp 37-42.
94.Sherif, K., Zmud, R.W., and Browne, G.J. "Managing peer-to-peer conflicts in disruptive information technology innovations: The case of software reuse," MIS Quarterly: Management Information Systems, (30:2) 2006, pp 339-356.
95.Simons, T.L., and Peterson, R.S. "Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust," Journal of Applied Psychology, (85:1) 2000, pp 102-111.
96.Smith, H.A., and McKeen, J.D. "Computerization and management: A study of conflict and change," Information and Management, (22:1) 1992, pp 53-64.
97.Stein, E.W., and Vandenbosch, B. "Organizational Learning during Advanced System Development: Opportunities and Obstacles," Journal of Management Information Systems, (13:2) 1996, pp 115-136.
98.Stone, R.A. "Workplace homicide: A time for action," Business Horizons, (38:2) 1995, pp 3-10.
99.Teo, H.H., Wei, K.K., and Benbasat, I. "Predicting intention to adopt interorganizational linkages: An institutional perspective," MIS Quarterly: Management Information Systems, (27:1) 2003, pp 19-49.
100.Thomas, K.W. "Conflict and conflict management: Reflections and update," Journal of Organizational Behavior, (13:3) 1992a, pp 265-274.
101.Thomas, K.W. "Conflict and negotiation processes in organizations," Handbook of Industrial and Organizational Psychology, (3) 1992b, pp 651-717.
102.Tjosvold, D. "Implications of controversy research for management," Journal of Management, (11:3) 1985, pp 21-37.
103.Tjosvold, D. "Cooperative and competitive goal approach to conflict: Accomplishments and challenges," Applied Psychology, (47:3) 1998, pp 285-342.
104.Trimmer, K.J., Domino, M.A., and Blanton, J.E. "The impact of personality diversity on conflict in ISD teams," Journal of Computer Information Systems, (42:4) 2002, pp 7-14.
105.Wall Jr, J.A., and Callister, R.R. "Conflict and its management," Journal of Management, (21:3) 1995, pp 515-558.
106.Wang, E.T.G., Chen, H.H.G., Jiang, J.J., and Klein, G. "Interaction quality between IS professionals and users: Impacting conflict and project performance," Journal of Information Science, (31:4) 2005, pp 273-282.
107.Wang, E.T.G., Shih, S.P., Jiang, J.J., and Klein, G. "The relative influence of management control and user-IS personnel interaction on project performance," Information and Software Technology, (48:3) 2006, pp 214-220.
108.Wastell, D.G. "Learning dysfunctions in information systems development: Overcoming the social defenses with transitional objects," MIS Quarterly: Management Information Systems, (23:4) 1999, pp 581-600.
109.Wateridge, J. "IT projects: a basis for success," International Journal of Project Management, (13:3) 1995, pp 169-172.
110.Wixom, B.H., and Watson, H.J. "An empirical investigation of the factors affecting data warehousing success," MIS Quarterly: Management Information Systems, (25:1) 2001, pp 17-41.
111.Wold, H. "Systems under indirect observation using PLS," A Second Generation of Multivariate Analysis, (1) 1982, pp 325-347.
112.Yeh, Q.J., and Tsai, C.L. "Two conflict potentials during IS development," Information and Management, (39:2) 2001, pp 135-149.