跳到主要內容

臺灣博碩士論文加值系統

(35.172.136.29) 您好!臺灣時間:2021/08/02 04:02
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

: 
twitterline
研究生:謝瞻宇
研究生(外文):Chan-Yu Hsieh
論文名稱:組織策略型塑之分析─以知識管理系統為例
論文名稱(外文):The analysis of consolidation of organizational strategy─Using Knowledge Management System as an example
指導教授:王秉鈞王秉鈞引用關係
指導教授(外文):Bing-Jyun Wang
學位類別:碩士
校院名稱:元智大學
系所名稱:資訊社會學研究所
學門:社會及行為科學學門
學類:社會學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:中文
論文頁數:80
中文關鍵詞:策略品質策略型塑高階主管支持員工抗拒組織規模知識管理系統
外文關鍵詞:quality of strategystrategy consolidationtop management supportresistance of employeescales of organizationknowledge management systems
相關次數:
  • 被引用被引用:2
  • 點閱點閱:133
  • 評分評分:
  • 下載下載:2
  • 收藏至我的研究室書目清單書目收藏:1
策略的成功取決於完善的策略規劃與確實的執行,企業經常有規劃完整的策略卻不一定能有效執行。因此,若能了解策略執行的關鍵因素,將有助於提升策略執行效率。本研究透過量化的方式,以企業推行知識管理系統為例,探討組織規模、策略起源、策略品質(其包括可行性、邏輯性與適切性)、高階主管支持以及員工抗拒與策略型塑間之關係。研究對象為企業中瞭解知識管理系統之專業資訊人員。
研究發現,高階主管支持、員工抗拒與策略品質會影響策略型塑程度,其中策略品質為最重要的影響因素;相較於ERP系統(任思瑩,2008),員工抗拒與高階主管支持則是影響的關鍵。最後,本研究發現,在建構知識管理系統的策略上,策略品質為關鍵的影響因素。
A thorough planning and careful implementing strategy is the key factor of success. For enterprises, a thoughtful strategy won’t guarantee a successful implementation. Therefore, if we can understand the crucial elements, we will be able to enhance the execution of the strategy. This research uses KMS as an example through a quantitative method to explore the relation among the variables such as the scales of organization, origins of strategy, qualities of strategy (include feasibility, logicality, and adaptability), support from top management and the resistance of employees and strategy consolidation. The subjects of this study are the employees in the companies who understand what the KMS is.
In this research we found that the degree of strategy consolidation will be affected by the support of the top managements, resistance of employees, and the quality of strategy, the most important influence variable is the quality of strategy. In contrast to ERP system, where the resistance of employees and support of the top managements are the key factors. Finally, according to this research’s results the main factor of the strategy consolidation is the quality of strategy in constructing of KMS.
書名頁……………………………………………………………………………… Ⅰ
論文口試委員審定書……………………………………………………………… Ⅱ
授權書……………………………………………………………………………… Ⅲ
中文摘要…………………………………………………………………………… Ⅳ
英文摘要…………………………………………………………………………… Ⅴ
致謝………………………………………………………………………………… Ⅵ
目錄………………………………………………………………………………… Ⅶ
表目錄……………………………………………………………………………… Ⅷ
圖目錄……………………………………………………………………………… IX
第一章 緒論……………………………………………………………………… 1
第一節 研究背景 …………………………………………………………… 1
第二節 研究動機與目的 …………………………………………………… 2
第三節 研究問題 …………………………………………………………… 3
第四節 研究流程 …………………………………………………………… 3
第二章 文獻探討………………………………………………………………… 5
第一節 策略 ………………………………………………………………… 5
第二節 知識管理與知識管理系統 ………………………………………… 12
第三節 高階主管支持 ……………………………………………………… 15
第四節 員工抗拒 …………………………………………………………… 18
第五節 組織規模 …………………………………………………………… 23
第三章 研究方法與研究設計 ………………………………………………… 27
第一節 研究架構 …………………………………………………………… 27
第二節 研究設計 …………………………………………………………… 28
第三節 研究假設 …………………………………………………………… 29
第四節 變數之操作化定義 ………………………………………………… 32
第五節 資料分析方法 ……………………………………………………… 37
第六節 信度分析 …………………………………………………………… 39
第四章 資料分析與研究結果 ………………………………………………… 43
第一節 樣本描述性統計 …………………………………………………… 43
第二節 變異數分析 ………………………………………………………… 45
第三節 相關分析 …………………………………………………………… 51
第四節 迴歸分析 …………………………………………………………… 52
第五節 與過去研究的差異 ………………………………………………… 61
第五章 結論與建議……………………………………………………………… 64
第一節 研究結果 …………………………………………………………… 64
第二節 研究貢獻 …………………………………………………………… 67
第三節 研究限制 …………………………………………………………… 68
參考文獻…………………………………………………………………………… 70
附錄一:組織策略型塑「知識管理系統」問卷 …………………………… 74
附錄二:策略型塑之迴歸分析表 …………………………………………… 77
壹、中文部份:

1.任思瑩(2008)「組織策略型塑之分析─以ERP為例」,元智大學資訊管理學系碩士論文。
2.林震岩(2006)「資訊管理概論─企業e化建置實務」,台北市:學貫行銷。
3.邱正洋(2007)「管理控制系統對策略型成影響之研究─以企業規模為變數」,國立中山大學企業管理學系碩士班碩士論文。
4.吳佩瑩(2004)「全面品質管理實務與競爭優勢間的關係」,大同大學事業經營研究所碩士論文。
5.吳明隆(2007)「SPSS操作與應用:問卷統計分析實務」,台北市:五南書局。
6.姚慧宜(2007)「知識管理系統對企業中階管理者決策之研究」,世新大學資訊傳播學系碩士論文。
7.許甄妮(2006)「探討高階主管支持ERP專案團隊會對使用者滿意度之影響─以團隊合作、系統、資訊和服務品質為中介變數」,國立中央大學企業管理研究所碩士論文。
8.陳文賢(2002)「管理資訊系統」,台北市,東華書局。
9.蕭國露(2003)「探討降低員工抗拒變革管理因素之研究─以企業導入ERP為例」,大葉大學工業工程學系碩士論文。

貳、英文部分:

1.Agocs, C.(1997)Institutionalized resistance to organizational change: denial, inaction and repression. Journal of Business Ethics, Vol. 16, 917-931
2.Boaden Ruth J.(1997)What is total quality management... and does it matter. Total Quality Management, Vol. 8, No. 4, 153-171
3.Chopra S.& Meindl P.(2001)Supply chain management strategy planning and operation. Prentice Hall Inc
4.Coburn C. E.(2003)Rethinking scale: moving beyond numbers to deep and lasting change. Educational Researcher, Vol. 32, No. 6, 3-12
5.Daft, R. L.(2004)Organization theory and design 8th. South-Western College
6.Grinyer, P.H.& Ardekani, M.Y. & AI-Bazzaz S.(1980)Strategy, structure, the environment and financial performance in 48 UK companies. Academy of Management Journal, Vol. 23, No.2, 193-220
7.Harata Noboru(2008)Strategy for a sustainable transportation system in city regions:Strategic approaches and consensus building. Springer Japan, 23-37
8.Hay G. W.(2006)New partners for strategic change and organizational transformation: The combined effects of market research and organization development. Organization Development Journal, Vol. 24, 4, 55-61
9.Head T. C.(2006)Strategic organization development: A failure of true organization development. Organization Development Journal, Vol. 24, 4, 21-28
10.Ives, B. & Olson, M. H.(1984)User involvement and MIS success: a review of research. Management Science Vol. 30, No. 5, 586-603
11.Jennings D. & Disney J. J.(2006)Designing the strategic planning process: does psychological type matter. Management Decision, Vol. 44, No. 5, 598-614
12.Jiang, J. J. & Muhanna, W. A.& Klein, G.(2000)User resistance and strategies for promoting acceptance across system types. Information and Management. Vol. 37, No.1, 25-36
13.Juran, J. M.(1978)Japanese and Western quality: a contrast in methods and results. Management Review, Vol. 67, No.11, 27-45
14.Juran, J. M.(1979)As international competition grows, so must quality control. AMA Forum. Vol. 68, No. 11, 29-31
15.Kimble, C. & Bourdon, I.(2008)Some success factors for the communal management of knowledge. International Journal of Information Management, Vol. 28, Issue. 6, 461–467
16.Lal Mohan(1991)Organizational size, structuring of activities, and control. Management International Review, Second, Vol. 31, No. 2, 101-113
17.Loonam,J. A.& McDonagh, J.(2005)Exploring top management support for the introduction of enterprise information systems: A literature review. Irish Journal of Management, Vol. 26, No. 1 , 163-178
18.Maryam, A. & Leidner, D. E.(1999)Knowledge management systems: issues, challenges, and benefits. Communications of the AIS, Vol. 1, Article. 7, 2-37
19.Merchant Kenneth A.(1981)The design of the corporate budgeting System: influences on managerial behavior and performance. The Accounting Review, Vol. 1, No. 4 , 813-829
20.Miles R. E. & Snow C. C. & Alan D Meyer & Henry J Coleman Jr(1978) Organizational strategy, structure, and process academy of management. The Academy of Management Review (pre-1986), Vol. 3, No.3, 546-562
21.Mintzberg H.(1994)The fall and rise of strategic planning. Harvard Business Review, Jan/Feb, Vol. 72 Issue 1,107-114
22.Mintzberg H.& Waters J. A.(1985)Of strategies, deliberate and emergent. Strategic Management Journal, Vol. 6, 3; 257-272
23.Mintzberg, H. & Ahistrand, B. & Lampel, J.(1998)Strategy safari: A guide tour through the wilds of strategic management. Simon & Schuster, Inc.
24.Neuman, W. Lawrence(1997)Social research methods: Qualitative and quantitative approaches. Simon & Schuster Inc.
25.Peters, L.S.(1999)Inter-firm knowledge management and technology development in Radical Innovation. Technology and Innovation Management, PCIMET, 1999, 179-185.
26.Pentland, B.(1995)Information systems and organizational learning: The social epistemology of organizational knowledge systems. Accounting, Management and Information Technologies, Vol. 5, No.1, 1-21
27.Pollalisa, Y. A. & Dimitriou, N. K.(2008)Knowledge management in virtual enterprises: A systemic multi-methodology towards the strategic use of information. International Journal of Information Management, Vol. 28, Issue. 4, 305-321
28.Powell Thomas C.(1995)Total quality management as competitive advantage: A review and empirical study. Strategic Management Journal, Vol. 16, No. 1, 15-37
29.Power, R. F. & Dickson, G. W.(1973)MIS project management: myth, opinion, and reality. California Management Review, Vol. 15, No. 3, 147-156.
30.Quinn, R. E. & Cameron K.(1983)Organizational life cycles and shifting criteria of effectiveness: Some preliminary evidence. Management Science, Vol. 29 (1), 33-51
31.Robbins, S. D. (2005)Essentials of organizational behavior 8th. Prentice Hall Inc.
32.Schminke M.(2001)Considering the business in business ethics: An exploratory study of the influence of organizational size and structure on individual ethical predispositions. Journal of Business Ethics, Vol. 30, No. 4, 375-90
33.Strebel, P.(1995)Creating industry breakpoints: changing the rules of the game. Long Range Planning, Vol. 28, No. 2, 11-20
34.Teo, T. S. H. & Ang, J. S. K.(1999)Critical success factors in the alignment of IS plans with business plans. International Journal of Information Management, Vol. 19, No. 2, 173-185
35.Teo, T. S. H. & Ang, J. S. K.(2001)An examination of major IS planning problems. International Journal of Information Management, Vol. 21, No. 6, 457-470
36.Walker, G.(2004)Modern competitive strategy 1st. The McGraw-Hill Companies Inc.
37.Yaeger T. & Sorensen P.(2006)Strategic organization development: Past to present. Organization Development Journal, Vol. 24, 4, 10-16
38.Yukika Awazu(2006)Managing technology alliances: The case for knowledge management. International Journal of Information Management, Vol. 26, Issue. 6, 484-493
39.Zack M. H., Managing codified knowledge. Sloan Management Review, Vol. 40, No. 4, 45-58

参、網路部份:

1.Suresh, R.(2002)Knowledge Management- A Strategic Perspective, available from: http://www.providersedge.com/docs/km_articles/KM_-_A_Strategic_Perspective.pdf
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
無相關期刊