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研究生:陳榮祥
研究生(外文):JUNG-HSIANG CHEN
論文名稱:以ISF探討LCD多廠區生產排程關係
論文名稱(外文):Analyzing Industrial Service Flexibility (ISF)in Multi-Factory Scheduling Relationship of LCD Industry.
指導教授:賴文祥賴文祥引用關係
指導教授(外文):whlai
學位類別:碩士
校院名稱:逢甲大學
系所名稱:經營管理碩士在職專班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:71
中文關鍵詞:ISFAHP層級分析法TFT-LCDFlexibility
外文關鍵詞:Analytic Hierarchy ProcessTFT-LCDFlexibilityIndustrial Service Flexibility
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在現今社會裡,科技的發展非常快速且多變,常常產品推到市場的生命週期非常短暫,不到幾個月這家公司就有好幾種相似的產品,更不用說同業之間也推出類似弁鄋熔ㄚ~,而且市場的需求規格越來越是高品質且低成本的趨勢,所以一家企業所要面對的變化不只來自自己,還有競爭對手的壓力。如果沒有具備良好的彈性製造能力或者對其他關鍵因子(如成本、品質)有較好的掌握,很有可能被市場淘汰的下場。
  本研究以LCD研究對象,主要是因為現在這行業規模越來越大,且因應市場需求,工廠已經散佈在世界各地,依照每個市場不同特性、原物料與政經情勢的差異下,如何從統一接單到各地投入產出的規劃已經是非常重要的課題,加上現在已將服務的概念導入製造流程裡面,現有的一些製造管理手法已經不能滿足這趨勢,此時若沒有優良的規劃系統或制度指揮下,可是不會有高效率的生產體系。
  目前以產業服務彈性(industrial service flexibility, ISF)的概念主要著重於研究LCD在多廠區的情況下,如何巧妙透過事先規劃、預測、最短運輸路徑、最便宜原料成本、製造成本..等讓工廠有最佳之彈性製造能力及應變能力;而ISF裡面從訪談與經驗篩選出一些關鍵指標,如製造彈性、多廠區生產規劃、協力網絡,利用AHP方式透過問卷調查後得到這些關鍵指標的相對權重等關係,進而推論出服務彈性應用於LCD產業時,眾多廠區的生產排程規劃應當考慮哪幾項當做重要指標。而依據本研究得知在整個12項關鍵項目權重中,前三項關鍵指標為途程彈性、單位成本、產品品質,也就是說LCD光電產業在訂定經營策略面的時候,比較傾向多樣化的生產彈性來提升品質穩定與降低單位製造成本。另外前五項指標與第一名的差距都在3%之內,也顯示大家對其他關鍵因素(單位成本、產品品質、訂單分配、產量彈性)相當重視與認同。其實ISF體系裡面是一項重要的核心應用技術且可以讓企業體質具有更高彈性,可以讓台灣企業在全球競爭裡存活下來。
In today''s society, not only the technological development changes very fast, but also the new products onto the market life cycle is considerably short, which is usually less than a few months for companies developing similar products. On the other hand, the phenomena of launching similar functions between the product specification and market demands is becoming a growing trend of perusing high quality and low cost in the manufacturing industries, particularly in the LCD industry. Therefore, enterprises need to face a change not only from their internals, but also from the pressure of their externals. If companies do not have good flexible manufacturing capabilities or better control on key influential factors (such as cost and quality), it is likely for them to be quickly eliminated in world-wide competitions.
This study mainly focuses on the subjects of LCD industry since the increasing scale of this industry is quickly respondent to the market demands, and the factories in this industry have been spreading around the world. According to different characteristics of LCD market, under the sources of raw materials and different political and economic situations, how unified of the input and output orders to the manufacturing planning have been considered as important issues. The concept of flexible service has been addressed to the manufacturing process, which some of the existing manufacturing management practices cannot meet this requirement of service flexibility. At this point, if there is no efficient planning system or systematic command, the production system will not be efficient in the LCD industry.
Currently the concept of industrial service flexibility (ISF) is mainly focused on the issues of multi-plant LCD industry. Therefore, how intelligent of the scheduling through the advance planning, forecasting, shortest transport route, cheapest raw material costs, manufacturing costs, etc. .. to the best of the flexible manufacturing plant capacity and responding capability is the issue emphasized of ISF in this study. The key ISF influential factors obtained from expert interviews, such as the manufacture of flexible, multi-plant production planning, third-party network, were conducted in this study. This study adapts the analytic hierarchy process (AHP) method to get the relative weights of key influential factors through a questionnaire survey. Then this study uses the findings to infer the proper number of plant''s production scheduling while considering the ISF in LCD industry. Based on the total of 12 influential factors, this study finds that the top three important factors are routing flexibility, unit costs, and product quality since in order to reduce unit manufacturing costs, the LCD optical companies usually set their business strategies and tend to diversify their productions and to improve the quality of stability and flexibility. Also, since the differences of weights for the first of top five influential factors are within 3%, this study also shows that other key influential factors (i.e. unit costs, product quality, order allocation, and production flexibility) gradually catch considerably high attentions in the manufacturing industry. In fact, ISF is an important issue of core application technologies, and it allows enterprises have higher industrial flexibilities with respect to the planning, scheduling, and manufacturing. This ISF also explains the reasons of survivals of Taiwan companies in the global competitions.


Keywords: Industrial Service Flexibility (ISF), Analytic Hierarchy Process (AHP), TFT-LCD, Flexibility
中文摘要.......................................I
ABSTRACT......................................II
誌謝..........................................IV
目錄...........................................V
圖目錄........................................IX
表目錄.........................................X
第一章 緒論....................................1
1.1 研究背景與動機.............................1
1.2 研究問題之定義.............................2
1.3 研究方法與步驟.............................3
第二章 文獻探討................................5
2.1服務........................................5
2.2產業服務彈性................................6
2.2.1製造彈性..................................9
2.2.1.1基礎作業面.............................11
2.2.1.2系統結構面.............................13
2.2.1.3總體策略面.............................14
2.2.2協力網絡.................................16
2.2.2.1協力網絡的外在形式.....................20
2.2.2.2協力網絡的內在因素.....................22
2.2.3 多廠區生產規劃架構......................25
2.2.3.1多廠區生產規劃.........................25
2.2.3.2 產品品質的定義........................28
2.2.3.3 成本的管理與定義......................29
第三章 研究方法...............................31
3.1層級分析法.................................31
3.1.1層級分析法理論...........................31
3.1.2層級分析法應用...........................32
3.2模糊層級分析法.............................35
3.3研究架構...................................37
3.4變數操作性定義與衡量.......................38
第四章 研究結果與分析.........................40
4.1問卷調查結果...............................40
4.2主構面權重與排序分析.......................42
4.3次構面權重與排序分析.......................43
4.3.1製造彈性相關權重及結果分析...............43
4.3.2多廠區生產規畫相關權重及結果分析.........45
4.3.3協力網絡相關權重及結果分析...............48
4.4以ISF探討LCD多廠區綜合排程生產關係之建立...50
第五章 結論與建議.............................53
5.1研究結論...................................53
5.2 研究貢獻..................................55
5.3 未來研究方向建議..........................56
參考文獻:....................................58
附錄:........................................64
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三.英文部分(依英文字母排序)
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