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研究生:許明煬
研究生(外文):Ming-Yang Hsu
論文名稱:應用專案管理方法進行建廠計劃 — 以E科技公司為例
論文名稱(外文):Using Project Management Measures to Carry out Plant Building – A Case Study of E Technology Company
指導教授:王來旺王來旺引用關係
指導教授(外文):Dr. Lai-Wang Wang
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:工業工程與管理系
學門:工程學門
學類:工業工程學類
論文種類:學術論文
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:84
中文關鍵詞:專案管理成本控管實獲值管理
外文關鍵詞:Project ManagementCost ControllingEarned Value Management
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面對現今企業激烈競爭,成本、時間與品質是企業成功的重要因素。在確保同樣的品質水準下,如何將專案時間縮短、成本降低與資源妥善利用等,是提升企業競爭力的重要課題。在這方面,專案管理扮演了一個很重要的角色。

本研究目標主要在於,藉由建廠計劃,探討如何規劃好最佳實務專案。從專案發起、規劃、執行、控制到專案結束,導入專案管理手法,逐步進行,提供一個完整的專案架構。其主要步驟有五大項:1.定義專案任務、 2.進行專案規劃、 3.專案資源的分配、 4.專案執行與進度管控、及 5.專案實獲值 (Earned Value) 的管理。本研究以個案公司—E科技公司來進行新廠建構規劃,探討時程及成本控管的關係,以實現特定專案時程與成本管理最佳實務之目標。經由專案的執行,加上里程碑的有效應用及充份且正確資訊的監控,實獲值管理績效分析則可好好進行。據此,對專案已完工部份進行檢討,找出實際與計畫進度及成本與計畫的差異;接著,也可再預測專案未完工部份時程與成本,進而進行管控及改善,以確保專案計畫目標的實現。

本研究使用專案個案分析法,利用Microsoft Project 2007專案管理軟體,將專案與各別任務的時間、資源、成本進行分析與規劃。除了時間、資源及成本相關報表外,主要成果有專案的甘特圖、網狀圖、視覺報表與一般報表以及追蹤專案是否按照計畫執行的追蹤甘特圖。本研究顯示,經由專案個案分析法,在特定的專案資源下,時間與成本已獲得顯著的改善。
Faced with today business’s still competition, cost, time and quality are key business success factors. In the condition that business guarantees the same level quality, how to shorten the project time, cut back cost and appropriately use resources is the crucial issue of enhancing business competition. Regarding this, project management plays a very important role.

This study aims mainly, through plant building planning, to discuss how to program well the best practice project. From project inception, via planning, implementing, controlling till project closing, project management measure was introduced step by step, which may provide a complete project framework. There are five major steps, i.e., 1.Defining the project tasks, 2.Implementing the project planning, 3.Allocating the project resources, 4.Doing the project and controlling the schedule, and 5.Managing the project earned value. The current research uses case company, i.e., E high-tech co., to carry out new plant building planning. We discuss the relationship between schedule and cost controlling to attain the best practice goal with respect to schedule and cost management for specific project. Via the project implementation, in addition to the effective use of milestone and sufficient and correct monitoring of information, earned value management analysis can be well done. Accordingly, the finished part of the project can be examined and discussed to find out the difference between actual and planned progress and cost. As such, it also can further predict the schedule and cost of the unfinished part of the project, which can further be controlled and improved to ensure that project planned goal be achieved.

This study uses the method of project case study analysis, by employing Microsoft Project 2007 software, to analyze and plan the project and individual tasks concerning the time, resources, costs. In addition to time, resources and costs-related charts, the major results are project Gantt chart, PERT network chart, and visual graph report and general report, as well as tracing Gantt chart to trace whether the project is carried out as scheduled. It reveals that, via project case analysis, with specific project resources, time and cost have significantly improved.
目錄
中文摘要 i
英文摘要 ii
誌謝 iii
目錄 iv
表目錄 vii
圖目錄 ix

第一章 緒論
1.1 介紹......................................................................................................... 1
1.2 研究背景................................................................................................. 2
1.3 研究動機及目的.................................................................................... 3
1.3.1 研究動機................................................................................. 3
1.3.2 研究目的................................................................................. 4
1.4 研究範圍................................................................................................. 5
1.5 論文組織................................................................................................. 6

第二章 文獻探討
2.1 介紹......................................................................................................... 7
2.2 專案的概述............................................................................................. 8
2.2.1 專案定義................................................................................. 8
2.2.2 專案生命週期........................................................................ 9
2.3 專案管理的概論.................................................................................... 11
2.3.1 專案管理定義........................................................................ 11
2.3.2 專案管理的五個程序組....................................................... 12
2.3.3 專案管理的九大知識........................................................... 13
2.3.4 專案時間管理的工具與技術............................................... 19
2.3.5 專案管理的目標.................................................................... 22
2.4 實獲值管理............................................................................................ 26
2.4.1 實獲值管理的發展................................................................ 26
2.4.2 實獲值管理的意涵................................................................ 27
2.4.3 實獲值分析之六種組合....................................................... 29
2.5 本章結論................................................................................................. 30

第三章 研究方法
3.1 介紹......................................................................................................... 31
3.2 專案規劃步驟........................................................................................ 32
3.2.1 定義專案工作範圍................................................................ 32
3.2.2 建立工作分解結構................................................................ 32
3.2.3 設定專案作業項目................................................................ 33
3.2.4 設定工期與作業間的關聯性............................................... 34
3.2.5 規劃專案網路圖.................................................................... 35
3.2.6 制定專案排程計劃................................................................ 36
3.2.7 資源、成本投入.................................................................... 38
3.2.8 進度壓縮、資源撫平............................................................ 39
3.3 專案執行檢視........................................................................................ 40
3.3.1 建立專案基準........................................................................ 40
3.3.2 實獲值分析............................................................................ 41
3.3.3 專案進度資訊更新.................................................... ........... 43
3.3.4 專案資訊報表與專案文件................................................... 44
3.4 本章結論................................................................................................. 50

第四章 實證分析
4.1 介紹......................................................................................................... 51
4.2 使用軟體之介紹.................................................................................... 52
4.3 個案公司之簡介.................................................................................... 53
4.3.1 G科技公司簡介.................................................................... 53
4.3.2 主要產品及服務項目........................................................... 54
4.3.3 FPC軟式印刷電路板........................................................... 54
4.3.4 市場概況................................................................................ 57
4.4 專案管理執行流程................................................................................ 59
4.4.1 定義專案工作範圍................................................................ 59
4.4.2 建立工作分解結構................................................................ 59
4.4.3 設定專案作業項目................................................................ 60
4.4.4 設定工期與作業間的關聯性............................................... 60
4.4.5 規劃專案網路圖.................................................................... 63
4.4.6 制定專案排程計劃................................................................ 63
4.4.7 資源、成本投入.................................................................... 65
4.4.8 進度壓縮、資源撫平............................................................ 67
4.5 專案管理執行檢視................................................................................ 70
4.5.1 建立專案基準........................................................................ 70
4.5.2 實獲值分析............................................................................ 72
4.6 本章結論................................................................................................. 79

第五章 結論與建議
5.1 介紹......................................................................................................... 80
5.2 管理意涵................................................................................................. 81
5.3 結論......................................................................................................... 83

參考文獻..................................................................................................................... 84

表目錄
表1.1 本專題研究組織.................................................................................... 6
表2.1 專案定義................................................................................................. 9
表2.2 專案管理定義........................................................................................ 11
表2.3 專案時間管理........................................................................................ 14
表2.4 專案成本管理........................................................................................ 16
表2.5 不同的組織或產業在專案管理運作之差異比較............................. 19
表2.6 實獲值管理發展歷史............................................................................ 26
表2.7 實獲值管理之主要元素....................................................................... 27
表2.8 變異及績效指標表................................................................................ 28
表3.1 專案工作表............................................................................................. 33
表3.2 專案任務的工期與關聯性................................................................... 34
表3.3 專案活動間的四種邏輯關係............................................................... 35
表3.4 專案成本表............................................................................................. 39
表3.5 任務狀況分派表.................................................................................... 49
表3.6 資源工作表............................................................................................. 49
表3.7 資源使用狀況表.................................................................................... 50
表3.8 資源工作表-基本資料表格.................................................................. 50
表4.1 G科技公司簡介..................................................................................... 53
表4.2 台灣軟板產業SWOT競爭力分析..................................................... 58
表4.3 專案工作項目........................................................................................ 60
表4.4 任務工期................................................................................................. 61
表4.5 資源工作................................................................................................. 65
表4.6 資源工作-成本檢視............................................................................... 65
表4.7 甘特圖-成本檢視................................................................................... 66
表4.8 總成本預算表........................................................................................ 66
表4.9 增加資源最大可用量............................................................................ 67
表4.10 時程差異的比較.................................................................................. 71
表4.11 時間差異的比較.................................................................................... 72
表4.12 盈餘分析-三項基本值.......................................................................... 73
表4.13 盈餘分析成本標記................................................................................ 75
表4.14 盈餘分析排程標記................................................................................ 76

圖目錄
圖2.1 專案生命週期.......................................................................................... 10
圖2.2 專案管理程序之聯結關係圖................................................................ 12
圖2.3 專案管理知識領域圖............................................................................. 13
圖2.4 成本-效益分析示意圖(Ⅰ) ................................................................. 16
圖2.5 成本-效益分析示意圖(Ⅱ) ................................................................. 17
圖2.6 專案管理知識流程圖............................................................................. 18
圖2.7 甘特圖之範例.......................................................................................... 20
圖2.8 PERT網路圖之範例............................................................................... 21
圖2.9 要徑法網路圖之範例............................................................................. 22
圖2.10 成本、時間與品質之關係..................................................................... 23
圖2.11 績效、成本和時間的專案目標............................................................ 24
圖2.12 實獲值管理系統圖................................................................................. 28
圖2.13 六種ACWP、BCWP和基準線可能之對應關係圖........................... 29
圖3.1 研究架構.................................................................................................. 31
圖3.2 工作分解結構.......................................................................................... 32
圖3.3 節點法之專案網路圖............................................................................. 35
圖3.4 概觀報表.................................................................................................. 44
圖3.5 現階段作業報表..................................................................................... 45
圖3.6 成本報表.................................................................................................. 45
圖3.7 工作分派報表.......................................................................................... 46
圖3.8 工作量報表.............................................................................................. 46
圖3.9 甘特圖...................................................................................................... 47
圖3.10 網狀圖...................................................................................................... 48
圖3.11 資源圖表.................................................................................................. 49
圖4.1 FCCL軟性箔層板................................................................................... 56
圖4.2 新工廠規劃之工作分解結構(WBS) .................................................... 59
圖4.3 專案關聯性圖.......................................................................................... 62
圖4.4 專案網路圖.............................................................................................. 63
圖4.5 關鍵要徑圖.............................................................................................. 64
圖4.6 廠務單位過度分派................................................................................. 67
圖4.7 廠務單位撫平後..................................................................................... 68
圖4.8 現金流量表.............................................................................................. 69
圖4.9 預算成本表.............................................................................................. 69
圖4.10 傳統排程方式.......................................................................................... 70
圖4.11 傳統的任務關聯性................................................................................. 71
圖4.12 盈餘分析.................................................................................................. 77
圖4.13 成本與時程差異..................................................................................... 78
圖4.14 成本與進度績效指標............................................................................. 79
中文部份:
王慶富 (1999) 專案管理,初版,聯經出版公司。
台灣專案管理學會編輯委員會編著 (2007) IPMA國際專案管理知識體系,初版,台灣專案管理學會,高雄。
何春玲 (2008) Project專案管理理論與應用,初版,學貫行銷股份有限公司,台北。
周龍鴻等編著 (2008) PMP摘金術,一版,中國生產力中心,台北。
曹延傑 (2000) 專案管理,格致圖書有限公司。
許光華 (2006) 專案管理:知識體系的觀點,華泰書局。
許光華等編著 (1998) 專案管理-理論與實務,華泰書局。
許成績等編著 (2006) 現代專案管理教材,初版,博碩文化股份有限公司,台北。
陳鴻洲 (2005) 專案管理應用於光電廠氣體系統建廠之研究—以力旭光電為例,國立成功大學,碩士論文。
游為舒 (2004) 結合專案管理與限制理論之生產排程法,中華大學,碩士論文。
葛迺駿 (2003) 我懂了!專案管理,初版,經濟新潮社,台灣。
詹齊豪 (2008) 營建工程專案管理施工計畫之研究—以「台電松湖變電所統包新建工程」為例,中華大學,碩士論文。
熊培霖 (2006) 專案管理基礎知識與應用實務:專案管理入門寶典,第二版,博鴻國際,台北市。
熊培霖 (2007) 專案管理知識體指南(中文繁體PMBOK Guide),第三版,博鴻國際專案管理顧問股份有限公司,台北市。
熊培霖 (2002) 專案管理知識體系導讀指南,初版,博頡策略顧問,台北市。
劉雯瑜 (2005) 專案管理,初版,美商麥格羅.希爾國際股份有限公司 台灣分公司,台北市。

英文部分:
Angelo, K. and Brian, K. W., (2003), Management: A Practical Introduction, McGraw-Hill Irwin.
Archibald, R. B., (1981), The Implementation of Project Management: The Professional,s Handbook, Massachusetts: Addison-Wesley Publishing.
Blanchard, B. J., (1990), Systems Engineering and Analysis, N.J.: Prentice Hall.
Cleland, D. I. and King, W. R., (1983), System Analysis and Project Management, NY: McGraw-Hill Book Company.
Duncan, W., (1996), A Guide to the Project Management Body of Knowledge, Project Management Institute.
Fitzsimmons, J. and Fitzsimmons, M., (1988), Service Management: Operations, Strategy, and Information Technology, 2nd ed., Boston: Irwin/ McGraw-Hill.
Kerzner, H., (1995), Project Management: A systems Approach to Planning, SC: Van Nostrand Reinhold.
Mantel, Jr. S. J., (2007), Project Management in Practice, 2nd ed., NJ: John Wiley & Sons, Inc.
Meredith, J. R., and Mantel, S. I., (1989), Project Management, NY: John Wiley & Sons, Inc.
Munns, A. K., and Bjeirmi, B. F., (1996), The Role of Project Management in Achieving Project success, International Journal of Project Management, Vol. 14, No. 2, pp. 81-87.
Reeser, C., (1973), Management: Function and Modern Concepts, NY: Scott, Foresman and Company.
The PMI Standards Committee, (2000), PMBOK, The PMI Standards Committee.
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