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研究生:黃聖育
研究生(外文):Huang, Sheng-Yu
論文名稱:中學導師採用行動績效支援系統之行為及態度改變歷程
論文名稱(外文):Junior high school teachers’adoption of a Ubiquitous Performance Support System for Teachers (UPSST)
指導教授:陳昭秀陳昭秀引用關係
指導教授(外文):Chen, Chao-Hsiu
學位類別:碩士
校院名稱:國立交通大學
系所名稱:教育研究所
學門:教育學門
學類:綜合教育學類
論文種類:學術論文
論文出版年:2009
畢業學年度:98
語文別:中文
論文頁數:129
中文關鍵詞:績效支援系統行動科技/無所不在科技創新採用中學導師
外文關鍵詞:Performance Support SystemMobile technology/Ubiquitous technologyInnovation adoptionHigh school homeroom teachers
相關次數:
  • 被引用被引用:4
  • 點閱點閱:410
  • 評分評分:
  • 下載下載:100
  • 收藏至我的研究室書目清單書目收藏:2
本研究旨在探討中學導師採用行動科技支援的「導師績效支援系統」(Ubiquitous Performance Support System for Teachers, UPSST)的行為及態度改變歷程,本研究招募七位中學導師參與研究,為期近兩學期觀察他們使用UPSST的狀況,並了解UPSST對於其工作績效的提升。

研究結果發現:(1)導師們一開始好奇此創新科技對於教學管理的輔助,因而表達高度採用意願;其使用UPSST次數最多的功能分別為輔導記錄以及常規管理,較無意願使用行事曆以及成績管理兩功能;(2)在提昇導師工作績效部份,導師們認為UPSST有助於掌握學生常規及輔導記錄,並能促進師生及導師們之間的溝通,能輔助導師工作;(3)影響中學導師使用UPSST的因素主要為導師個人因素、外在工作環境、硬體設備、UPSST的特性等四類;(4)初期影響導師們使用UPSST的原因主要為硬體設備及系統運作狀況;後期影響導師是否持續採用此科技的重點,則是導師的個人因素。

本研究建議未來推廣類似系統至校園時,可加強硬體的基礎建設、協調各處室的人力及行政資源。亦可考慮將研究對象聚焦於新手教師或實習教師,整合科技及學習策略來達到提昇導師工作績效的專業發展。

The purpose of this study is to investigate junior high school teachers’ changes in behavior and attitudes during their two-semester adoption of a ubiquitous performance support system called Ubiquitous Performance Support System for Teachers, UPSST. This investigation involved seven junior high school homeroom teachers in using the UPSST and focused on understanding how the teachers used the UPSST and on whether the system could improve the homeroom teachers’ work performance.

Four major findings are as follows. First, the teachers were curious about the possible affordance of this innovative technology to their performance improvement so they express high motivation to adopt the UPSST in the beginning. After the teachers’ two-semester adoption, the most frequently used functions were counseling records and student-behavior management, and the schedule and the academic records were less frequently used functions. Second, the teachers agreed that the UPSST helped them better monitor students’ behavior and counseling records and that the UPSST use could facilitate effective communication between the teacher and students and among colleagues, so overall the UPSST could assist homeroom teachers’ work. Third, factors influencing the teachers’ UPSST use included personal factors, external working environments, equipment, and characteristics of the UPSST. Fourth, in the earlier adoption stages, equipment problems and issues related to the UPSST functions were major factors influencing the teachers’ UPSST use and, in the later stages, the teachers’ personal factors decided whether the teachers continued using the UPSST.

It is suggested that promoting similar applications in school settings should enhance the hardware infrastructure and appropriately arrange human and administration resources located in various offices. Similar applications can be used to support novice teachers and pre-service teachers to improve teachers’ professional development by integrating innovative technology with effective learning strategies.

第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 3
第三節 研究目的 4
第四節 研究架構 5
第五節 研究範圍 7
第六節 名詞釋義 7

第二章 文獻探討 8
第一節 教師職能發展所面臨的挑戰 8
壹、中學導師職能發展面向 8
貳、教師工作時間調配及效能提升 11
第二節 行動科技支援導師績效 13
壹、電子績效支援系統 13
貳、行動科技的應用與發展 21
第三節 影響教師採用創新科技之相關研究 29
壹、教師採用創新科技之歷程 30
貳、影響教師採用創新科技之因素彙整 35
第四節 總結 41

第三章 研究方法 42
第一節 研究架構 42
第二節 研究對象 44
第三節 研究工具 50
第四節 資料收集與分析 54

第四章 研究結果 60
第一節 中學導師的工作狀況及使用UPSST的態度 60
壹、中學導師管理校務的現況 60
貳、中學導師使用UPSST的態度變化 68
第二節 中學導師的UPSST使用行為及績效提昇 72
壹、中學導師使用UPSST的狀況 72
貳、中學導師自覺使用UPSST後的績效提昇 81
第三節 影響中學導師採用UPSST的因素 85
壹、影響導師使用UPSST的因素類別 85
貳、影響因素間的交互作用 98
第四節 小結 103

第五章 結論與建議 104
第一節 研究發現與討論 104
第二節 推廣及研究建議 110

參考文獻 113
附錄一 參與UPSST計畫同意書 123
附錄二 UPSST計畫家長代表同意書 124
附錄三 UPSST教師個人資料問卷 125
附錄四 導師自我UPSST使用評估問卷 127
附錄五 開放編碼與主軸編碼範例說明 129

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