[1] 林東清、張玲星,「資訊系統發展過程中使用者與資訊人員之政治遊戲—一個探索性的研究」,中山管理評論,第8卷第3期,479–510頁,2000。[2] 林東清、劉勇志、楊怡娟、陳秀如,「跨組織分享模式之研究—以資訊專案委外為例」,資訊管理學報,第13卷第2期,57-81頁,2006。[3] 林淳一,「建立知識管理資料庫以提昇企業競爭力之研究」,大葉大學事業經營研究所,碩士論文,1999。[4] 徐宗國,胡幼慧,紮根理論研究法:「淵源、原則、技術,收錄於質性研究:理論、方法及本土女性研究實例」,巨流圖書公司,台北,1996。[5] 張玲星,「資訊系統發展中政治行為之意圖:以計畫行為理論為基礎之研究—資訊專業人員與使用者差異之比較」,管理學報,第23卷第3期,347-365頁,2006。
[6] 張玲星、林東清,「從多重理論觀點詮釋企業資訊化中的政治行為」,資訊管理學報,第12卷第4期,185-210頁,2005。
[7] 黃貞芬、林東清,「資訊部門的權力基礎與決策影響力之現況分析:結合定性法與定量法」,資訊管理學報,第9卷第1期,81-106頁,2002。
[8] 黃國隆、陳惠芳,「資訊技術、組織價值觀與組織承諾之關係」,管理學報,第15卷第3期,343-366頁,1998。
[9] 黃國隆、蔡啟通,「工作價值觀與領導行為對員工效能的影響」,台大管理論叢,第9卷第1期,51-85頁,1999。
[10] Alavi, M. and Leidner, D.E., “Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues,” MIS Quarterly (25: 1), pp: 107-132, Mar 2001.
[11] Bachrach, P., & M. S. Baratz, “The Two Face of Power,” American Political Science Review, 56: 88-94, 1962.
[12] Badaracco, J. L., “The Knowledge Link: How Firms Compete Through Strategic Alliances,” Boston: Harvard Business School Press, 1991.
[13] Bakos, Y. & Brynjolfsson,“ From Vendors to Partens: Information Technology and Incomplete Contracts in Buyer-supplier Relationships,” Journal of Organizational Computing, 3(3): 301-328, 1993.
[14] Ball, K., & D. C. Wilson, “Power, Control and Computer-Based Performance Monitoring: Repertoires, Resistance and Subjectivities,” Organization Studies, 21: 539-565, 2000.
[15] Barney, J.B., “Firm Resources and Sustained Competitive Advantage,” Journal of Management (17:1), pp: 99-120, 1991.
[16] Beckman, T., “A Methodology for Knowledge Management,” Proceeding of the IASTED International Conference on AI and Soft Computing, 1997.
[17] Bertalanfty, L., “General systems theory: a new approach to unity of science,” Human Biology, 23: 303-61, 1951.
[18] Bloomfield, B. P., & R. Coombs, “Information Technology, Control and Power: The Centralization and Decentralization Debate Revisited,” Journal of Management Studies, 29: 459-484, 1992.
[19] Boisot, M.H., “Convergence Revisited: The Codification and Diffusion of Knowledge in a British and a Japanese Firm,” Journal of Management Studies (20:2), pp: 159-190, 1983.
[20] Boisot, M.H., Knowledge Assets, Oxford: Oxford University Press, 1998.
[21] Braverman, H., Labor and Monopoly Capital: The Degradation of Work in the Twentieth Century, London: London Month Review Press, 1974.
[22] Brown, R.B. and Woodland, M.J., “Managing Knowledge Wisely: A Case Study in Organizational Behavior,” Journal of Applied Management Studies (8:2), pp: 175-198, Dec 1999.
[23] Browning, L.D., Beyer, J.M., and Shelter, J.C., “Building Cooperation in a Competitive Industry: SEMATECH and the Semiconductor Industry,” Academy of Management Journal (38:1), pp: 113-151, 1995.
[24] Burawoy, M., Manufacturing Consent: Change in the Labour Process under Monopoly Capitalism, Chicago: Chicago University Press, 1979.
[25] Chang, C. L. H., “The Political Behavior Intention in Information System Development from MIS Professionals Perspective: A Study Based on the Theory of Planned Behavior,” International Journal of Innovation and Technology Management, 3(4): 341-360, 2006.
[26] Chang, C. L. H., “The Political Behavior Intention of User in Information System Development,” Human Systems Management, 26(2): 123-137, 2007.
[27] Checkland, P., “Soft Systems Methodology,” Human Systems Management, 8: 273-89, 1989.
[28] Ciborra, C.U. and Andreu, R., “Knowledge Across Boundaries: Managing Knowledge in Distributed Organizations,” in C. W. Choo and N. Bontis (eds.), The Strategic Management of Intellectual Capital and Organizational Knowledge, New York: Oxford University Press, 2002.
[29] Clegg, S. R., “Organization and Control,” Administrative Science Quarterly, 26: 545-562, 1981.
[30] Clegg, S. R., Frameworks of Power, London: Sage, 1989.
[31] Cohen, W.M., and Levinthal, D.A., “Absorptive Capacity: A New Perspective on Learning and Innovation,” Administrative Science Quarterly (35:1), pp: 128-152, 1990.
[32] Coombs, R., “Organizational Politics and the Strategic Use of Information Technology”, Paper presented at ESRC Policy Research, Brunel University, 1992.
[33] Curtis, B., H. Krasner, & N. Iscoe, “A Field Study of the Software Design Process for Large Systems,” Communications of the ACM, 31(11): 1268-1287, 1988.
[34] Davidow, W. H. & Malone W. H., The Virtual Corporation, New York: Harper Business, 1992.
[35] Dicken, P., Global Shift: Transforming the world Economy, London: Guilford Press, 1998.
[36] Dickson, G., & J. Wetherbe, The Management of Information Systems, N.Y.: MacGraw-Hill, 1985.
[37] Dodgson, M., “Learning, Trust and Technological Collabroration,” Human Relations, 46(1): 77-96, 1993.
[38] Doolin, B., “Power and resistance in the implementation of a medical management information system,” Information Systems Journal, 14(4): 343-362, 2004.
[39] Fincham, R., “Perspectives on Power: Processual, Institutional and‘Internal’ Forms of Organizational Power,” Journal of Management Studies, 29(6): 741-759, 1992.
[40] Fitzgerald, G. and Willcocks, L., “Contract and Partnerships in the Outsourcing of IT,” Proceedings of the 15th International Conference on Information Systems, Vancouver, British Colombia, Canada 1994.
[41] Foucault, M., Power/Knowledge, New York: Harvester, 1980.
[42] Franz, C., & D. Robey, “An Investigation of User-Led System Design: Rational and Political Perspectives,” Communications of the ACM, 27(12): 1202-1209, 1984.
[43] Gallivan, M.J. and Oh, W., “Analyzing IT Outsourcing Relationships as Alliances among Multiple Clients and Vendors,” Proceedings of the 32nd Hawaii International Conference on System Sciences, Maui, Hawaii 1999.
[44] Giddens, A, The Constitution of Society: Outline of the Theory of Structuration. Oxford: Polity Press, 1984.
[45] Glaser, B. G., Theoretical Sensitivity, Mill Valley, CA: Sociology Press, 1978.
[46] Grant, R.M., “Prospering in Dynamically Competitive Environments: Organizational Capability as Knowledge Integration,” Organization Science (7: 4), pp: 375-387, 1996.
[47] Gray, P. H., “The Impact of Knowledge Repositories on Power and Control in the Workplace,” Information Technology and People, 14: 368-484, 2001.
[48] Grote, G., & C. Baitsch, “Reciprocal Effects between Organizational Culture and Implementation of an Office Communication System: A Case Study,” Behavior and Information Technology, 10(30): 207-218, 1991.
[49] Grover, V., Cheon, M. and Teng, J., “The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions,” Journal of Management Information systems (12:4), pp: 89-116, 1996.
[50] Gulati, R., “Alliances and Networks,” Strategic Management Journal, 19(4): 293-317, 1998.
[51] Gulati, R., Nohria, N. & Zaheer, A., “Strategic Networks,” Strategic Management Journal, 21(3): 203-215, 2000.
[52] Gwillim, D., K. Dovey, & B. Wieder, The Politics of Post–Implemention Reviews, Information Systems Journal, 15: 307-319, 2005.
[53] Hamel, G., “Competence and Inter-partner Learning within International Strategic Alliances,” Strategic Management Journal, 12(4): 83-103, 1991.
[54] Hammersley, M., Ethnography: Principles in Practice, NY: Routledge, 1989.
[55] Hayek, F.A., “The Use of Knowledge in Society,” American Economic Review, (35:4), pp: 519-530, 1945.
[56] Henderson, J. C., “Plugging into Strategic Partnerships: The Critical IS Connection,” Sloan Management Review, (31:3), pp: 7-18, Spring 1990.
[57] Hindess, B., Discourses of Power: From Hobbes to Foucault, Oxford: Blackwell, 1996.
[58] Imai, K., Nonaka, I. and Takeuchi, H.,“ Managing the New Product Development Process: How Japanese Companies Learn and Unlearn,” in K. Clark, R. Hayes, and C. Lorenz (eds.), The Uneasy Alliance, Harvard Business School Press, pp:337-375, 1985.
[59] Jasperson, J., T. A. Carte, C. S. Saunders, B. S. Butler, H. J. P. Croes, & W. J. Zheng ,“Review: Power and Information Technology Research: A Metatriangulation Review,” MIS Quarterly, 26(4): 397-459, 2002.
[60] Jick, T.D., “Mixing Qualitative and Quantitative Methods: Triangulation in Action,” Administrative Science Quarterly (24:4), pp: 602-611, 1979.
[61] Kakadadse, A., & C. Parker, Power, Politics, and Organizations. San Francisco: Chuliu Publisher, 1990.
[62] Katz, D. and Kahn, R.L., The Social Psychology of Organizations, New York: Free Press, 1966.
[63] Keen, P. G. W., “Information Systems and Organizational Change,” Communications of the ACM, 24(1): 24-33, 1981.
[64] Keil, M., J. Mann, & A. Rai, “Why Software Projects Escalate: An Empirical Analysis and Test of Four Theoretical Models,” MIS Quarterly, 24(4): 631-664, 2000.
[65] Kling, R., “Computerization and Social Transformation,” Science Technology and Human Values, 16(3): 342-367, 1991.
[66] Kling, R., & S. Iacono, “The Control of Information Systems after Implementation,” Communications of the ACM, 27(12): 1218-1226, 1984.
[67] Knights, D., & F. Murray, Managers, Divided: Organizational Politics and Information Technology Management, New York: Wiley, 1994.
[68] Kogut, B. and Zander. U., “Knowledge of the Firm: Combinative Capabilities and the Replication of Technology,” Organization Science (3:3), pp: 383-397, 1992.
[69] Lee, C.C. and Yang, J., “Knowledge value chain,” Journal of Management Development, 19, 9/10:783-793, 2000.
[70] Lee,K.C., Lee, S, and Kang, I.W., “KMPI: Measuring Knowledge Management Performance,” Information and Management, 42:469-482, 2005.
[71] Lewicki, R. J. & Bunker, B. B., Developing and Maintaining Trust in Work Relationships, CA: Sage Publications, (pp. 114-139), 1996.
[72] Lincoln, Y. S. and Guba, E. G., Naturalistic Inquiry, Beverly Hills: Sage, 1985.
[73] Littler, C., The Development of the Labor Process in Capitalist Societies, London: Heinemann, 1982.
[74] Lukes, S., Power: A Radical View, London: MacMillan Press, 1974.
[75] Markus, M. L., “Power, Politics, and MIS Implementation,” Communications of the ACM, 26(6): 430-444, 1983.
[76] Markus, M. L., & J. Pfeffer, “Power and the design and implementation of accounting and control systems,” Accounting, Organizations and Society, 8: 205-218, 1983.
[77] Markus, M. L., & D. Robey, “Business Process Reengineering and the Role of the Information Systems Professional,” In V. Grover & W. Kettinger (Eds.), Business Process Reengineering: A Strategic Approach, pp. 569-589, 1995.
[78] Mayer, R. C., Davis, J. H. & Schoorman, F. D., “An Integration Model of Organizational Trust,” Academy of Management Review, 20(3): 709-734, 1995.
[79] Mayes, B. T., & R. W. Allen, “Toward a Definition of Organizational Politics,” Academy of Management Review, 2(4): 672-678, 1977.
[80] McAllister, D. J., “Affect - and Cognition-based Trust as Foundations for Interpersonal Cooperation in Organizations,” Academy of Management Journal, 38(1): 24-60, 1995.
[81] McFarlan, F, and Nolan, R., “How to Manage an It Outsourcing Alliance”, Sloan Management Review, pp: 9-23, Winter 1995.
[82] Mills, P.K. and Moberg, D.J., “Strategic Implications of Service Technologies,” in Bowen, D.E., Chase, R.B. and Cummings, T.G. (eds.), Service Management Effectiveness, San Francisco: Jossey-Bass, 1990.
[83] Mishra, A. K., “Organizational Responses to Crisis: the Centrality of trust,” Trust in Organizational, Thousand Oaks, CA: Sage, 1995.
[84] Mouakket, S., A. A. Sillince, & F. A. Fretwell-Downing, “Information Requirements Determination in the Software Industry: A Case Study,” European Journal of Information Systems, 3(2): 101-111, 1994.
[85] Murray, F., “The Organizational Politics of Information Technology Studies from the UK Financial Services Industry,” Technology Analysis and Strategic Management, 1(3): 285-298, 1989.
[86] Nelson, k. M., & Cooprider, J. G., “The Contribution of Shared Knowledge to IS Group Perormance,” MIS Quarterly, 20(4): 409-429, 1996.
[87] Newman, M., & F. Noble, “User Involvement as an Interaction Process: A CaseStudy,” Information Systems Research, 1(1): 89-113, 1990.
[88] Newman, M., & D. Robey, “A Social Process Model of User- Analyst Relationships,” MIS Quarterly, 16(2): 249-267, 1992.
[89] Newman, M., & D. Rosenberg, “Systems Analysis and the Politics of Organizational Control,” International Journal of Management Science, 13(5): 393-406, 1985.
[90] Noble, D., Forces of Production: A Social History of Industrial Automation, New York: Knopt, 1984.
[91] Nonaka, I. and Kenny, M., “Towards a new theory of innovation: a case study comparing Canon, Inc, And Apple Computer Inc,” Journal of Engineering and Technology Management, 1991.
[92] Nonaka, I., “A Dynamic Theory of Organizational Knowledge Creation”, Organization Science, (5: 1), pp: 14-37, 1994.
[93] Nonaka, I., and Takeuchi, H., The Knowledge-Creating Company, New York: Oxford University Press, 1995.
[94] Norris, G., “Post-Investment Appraisal,”In L. Willcocks (Ed.), Investing in Information Systems, London: Chapman & Hall, 1996.
[95] Orlikowski, W. J, “Division among the Ranks: The Social Implications of CASE Tools for Systems Developers,”Proc. 10th International Conference in Information Systems, Boston, Mass, 1989.
[96] Orlikowski, W. J, “Using Technology and Constitating Structures: A Practice Lens for Studying Technology in Organizations,” Organization Science, 11(4): 404-428, 2000.
[97] Orlikowski, W. J., & D. Robey, “Information Technology and the Structuring Of Organizations,” Information Systems Research, 2(2): 143-169, 1991.
[98] Patton, M.Q., Qualitative Evaluation and Research Methods, Newbury Park. CA: Sage, 1990.
[99] Penrose, et al., The Theory of the Firm, New York: Wiley, 1959.
[100] Perrow, C., Organizational Analysis: a Sociological View, London: Tavistock, 1970.
[101] Pettigrew, A. M., The Politics of Organizational Decision-Making, London: Tavistocl, 1973.
[102] Pfeffer, J., Power in Organizations, Marshfield, Mass: Pitman pub, 1981.
[103] Polanyi, M., Personal Knowledge, Chicago: University of Chicago Press, 1958.
[104] Powell, W.W., Koput, K.W. and Smith-Doerr, L., “Inter-organizational Collaboration and the Locus of Innovation: Networks of Learning in Biotechnology,” Administrative Science Quarterly,(41:1), pp:116-146, 1996.
[105] Ranson, S., B. Hinings, & R. Greenwood, “The Structuring of Organizational Structures,” Administrative Science Quarterly, 25: 1-17, 1980.
[106] Robey, D., “Computer Information Systems and Organization Structure,” Communications of the ACM, 26(10): 679-687, 1981.
[107] Robey, D. Wishaet, N. & Rodriguez-Diaz, A., “Merging the metaphors for Organizational Improvement: Business Process Reengineering as a Component of Organizational Learning,” Accounting, Management and Information Technology, 5(1): 23-29, 1995.
[108] Rothwell, and Zegveld, Reindustrialization and Technology, London: Longman, 1985.
[109] Rubenstein, A. H., “Factors influencing success at the project level,” Research Management, 19(3): 15-20, 1976.
[110] Sanchez, R., “Managing Articulated Knowledge in Competence-based Competition,” in Sanchez, R., Heene, A. and Thomas, H. (eds.), Strategic Learning and Knowledge Management, Chichester: John Wiley, 1997.
[111] Sanchez, R., Van Den Bosch, F.A.J. and Elfring, T., “Competence Building by Incorporating Clients into the Development of a Business Service Firm’s Knowledge Base,” in Sanchez, R., Heene, A. and Thomas, H.(eds.), Strategic Learning and Knowledge Management, Chichester: John Wiley, 1997.
[112] Sandelowski, M., “Aesthetics of Qualitative Research,” Image (27:3), pp: 205-209, 1995.
[113] Serafeimidis, V., “The Institutional Dimensions of Information Systems Evaluation,” In W. V. Grembergn (Ed.), Information Technology Evaluation Methods and Management (pp. 99-110), Hershey, Pa.: Idea Publishing Group, 2001.
[114] Serafeimidis, V., & S. Smithson, “Information Systems Evaluation in Practice: A Case Study of Organizational Change,” Journal of Information Technology, 15: 93-105, 2000.
[115] Shaw, R., Trust in the Blance, San Francisco: Jossey-Bass, 1997.
[116] Silva, L., & J. Backhouse, “The Circuits-of-Power Framework for Studying Power in Institutionalization of Information Systems,” Journal of the Association for Information Systems, 4(6): 294-336, 2003.
[117] Sivula, P., Van Den Bosch, F.A.J. and Elfring, T., “Competence-based Competition: Gaining Knowledge Form Client Relationships,” in Sanchez, R. (eds.), Knowledge Management and Organizational Competence, Oxford: Oxford University Press, 2001.
[118] Smithson, S., & R. Hirschheim, “Analyzing Information Systems Evaluation: Another Look at an Old Problem,” European Journal of Information Systems, 7: 158-174, 1998.
[119] Strauss A. and Corbin J., Grounded Theory in Practice, Thousand Oaks, CA: Sage, 1997.
[120] Strauss, A., and Corbin, J., Basics of Qualitative Research: Grounded Theory, Procedures, and Techniques, Thousand Oaks, CA: Sage Publications, 1990.
[121] Strauss, A., and Corbin, J., Basics of Qualitative Research: Grounded Theory, Procedures, and Techniques 2nd, Edition, Thousand Oaks, CA: Sage Publications, 1998.
[122] Taylor, F., Science of Management, New York: Harper & Row, 1947.
[123] Tyler, T. R. & Kramer, R. M., Whither Trust, Trust in Organizational, Thousand Oaks, CA: Sage, 1996.
[124] Von Hippel, The Sources of Innovation, New York: Oxford University Press, 1998.
[125] Voyer, J. J., “Coercive Organizational Politics and Organizational Outcomes: An Interpretive Study,” Organization Science, 5(1): 72-85, 1994.
[126] Walsham, G., Interpreting Information Systems in Organizations, Chichester: John Wiley & Sons, 1997.
[127] Weber, M., The Theory of Social and Economic Organization, London: Collier Macmillan, 1964.
[128] Wheelwright, S. C. and Clark, K. B., Revolutionising product development, New York: The Free Press, 1992.
[129] Wiig, K. M., “Knowledge Management: Where Did It Come from and Where Will It Go?” Expert Systems with Application, Pergamon Press/Elsevier (14), Fall 1997.
[130] Willcocks, L.P. and Kern, T., “IT Outsourcing as Strategic Partnering: the Case of the UK Inland Revenue,” European Journal of Information Systems (7:1), pp. 29-45, 1998.
[131] Willmott, H., “Studying Managerial Work: A Critique and a Proposal,” Journal of Management Studies, 24(3): 249-27, 1987.
[132] Willocks, L., & D. Mason, Computerising Work: People, Systems Design and Workplace Relations, London: Paradigm Press, 1987.
[133] Yin, R. K., Case Study Research: Design and Methods, CA: Sage Publications, Inc., 1994.
[134] Zuboff, S., In the Age of the Smart Machine, New York: Basic Books, 1988.