臺灣博碩士論文加值系統

　　近年來觀光產業的蓬勃發展，帶動國內興起許多小型旅館業之發展，然而大部分小型旅館的業者為缺乏旅館產業的經營管理知識，而適當的旅館管理系統導入可以協助小型旅館的良好管理，但是小型旅館的經濟規模甚微，傳統旅館管理系統龐大的購置金額和昂貴的維護費用並不適用，因此本研究以台南某休閒農場作為個案，進行小型旅館管理系統之建置，並在完成產品後針對使用者進行系統評估，將系統建置須著重的關鍵因子分為「硬體面」、「軟體面」、「流程面」，並針對結果提出相關的建置建議。

Recently, the flourishing developments of sightseeing industry in our country have driven rising of small-scale leisure hotels. However, the owners of the most small-scale leisure hotels who born and grew up in the traditional agricultural family lacked the operation and management knowledge of the lodging industry. By conducting an appropriate property management system, this system can assist the small-scale hotels with good management. Since the economic scale of the small-scale leisure hotels is very small, the traditional large property management systems which required huge purchasing fee and expensive maintenance expenses will not be applicable for them. The small-scale leisure hotels need to construct a high-mobility and cheap small-scale leisure hotel property management system to improve the competitiveness. This research takes a leisure farm in Tainan as case, expecting to construct an on-line property management system suitable for small-scale leisure hotel to solve the above demand problems of leisure farms. After constructing and evaluating, this research concludes three key factors of constructing system as followed: Hardware, Software, and Procedures. Finally, aims at conclusion to propose interrelated suggestion of constructing.

書名頁 i
博碩士論文授權書 ii
論文口試委員審定書 iii
中文摘要 iv
英文摘要 v
誌謝 vi
目錄 vii
表目錄 x
圖目錄 xi
第一章　緒論 1
第一節　研究背景 1
第二節　研究動機 3
第三節　研究目的 5
第二章　文獻探討 6
第一節　資訊系統 6
第二節　旅館管理系統 8
第三節　小型旅館的資訊化 13
第三章　研究方法 16
第一節　研究架構 16
第二節　研究流程 17
第三節　研究對象 18
第四節　研究設計 19
第五節　研究工具 25
第四章　結果與分析 28
第一節　個案描述 28
第二節　問題分析 30
第三節　系統建置 35
第四節　系統評估 46
第五章　結論與建議 52
第一節　研究結論 52
第二節　研究限制與建議 55
參考文獻 58
附錄1　人員訪談紀錄 63

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