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研究生:陳怡茜
研究生(外文):Yi-chien Chen
論文名稱:高績效工作實務與員工幸福感之關聯性探討-以工作動機以及工作/家庭平衡為中介變項
論文名稱(外文):The relationship between High Performance Work Practices and Employee Well-being:An Intervening Effect of Work Motivation and Work/Family Balance
指導教授:余明助余明助引用關係
指導教授(外文):Yu, Ming-Chu
學位類別:碩士
校院名稱:國立中山大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:85
中文關鍵詞:幸福感高績效工作實務工作動機工作/家庭平衡
外文關鍵詞:Work MotivationWork-Family BalanceWell-beingHigh Performance Work Practices
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台灣高科技產業體認到具專業知識與技能的員工才是組織核心競爭力的來源,因此導入了策略性人力資源管理,近年來策略性人力資源管理又以「高績效工作實務」為重心,旨在透過承諾、參與、激勵的過程,幫助企業成員獲取所需之技術與能力,以促進組織成員對組織的貢獻,達到高績效之目的。然而實施高績效工作實務的組織,是否真能讓組織成員有幸福感呢?本研究除了希望了解這兩者的相關性外,也試著從員工心理層面的中介變數,透過工作動機和工作/家庭平衡兩中介變數來了解是否也會對員工幸福感有所影響。
過去高績效工作實務的研究大多是著重於組織層次研究上,本研究乃從個體層次探討其對於員工幸福感的影響及組織成員心理面的中介機制效果,在資料收集及分析單位是以高科技產業的個體層次為主,共計回收301份有效樣本,從研究中得到以下結果:高績效工作實務對於員工幸福感具有正向影響;高績效工作實務對組織成員的工作動機有正向影響;高績效工作實務對工作/家庭平衡有正向影響;高績效工作實務透過工作動機的中介機制,對員工幸福感有正向影響;高績效工作實務透過工作/家庭平衡,對員工幸福感也有正向影響。以上結果發現高績效工作實務不只對於員工幸福感具有直接影響,而且以工作動機及工作/家庭生活平衡的中介機制皆呈現部份中介效果,此部份亦顯示心理層次的中介機制所產生的因果關係是存在的。除此之外,本研究結果亦發現過去大家所認為組織所採取的經濟誘因實務在面對企業成員外在動機時其激勵有效性是受到些許質疑的。
High-Tech industries in Taiwan realize that employees with professional knowledge and skills are the core advantage to competition, therefore implement so call Strategic Human Resource Management(SHRM). Recently, “high performance work practices(HPWPs)”, one of SHRM, becomes more and more emphasized. It is one of management systems that help employees to get needed competences through commitment, involvement, and incentives and to enhance the contributions to organization. However, are employees in high performance work organization feeling well-being? The purpose of this study is to realize the relevance of these two variables, and also if mediating variables, work motivation and work-family balance, work.
Literatures about HPWPs are all about the outcomes of organization, however, this study emphasizes on individual with mediating variables, work motivation and work-family balance. Questionnaires was adopted for this study and 301 valid samples are collected from individuals in high-tech industry. Through statistics analysis, the main results are as below:
1. HPWPs separately have partial positive effect on work motivation, work-family balance, and well-being.
2. HPWPs have positive effect on work motivation and this work motivation mediates the effect of HPWPs on well-being.
3. the positive effect of HPWPs on well-being is mediated by work-family balance.
目 錄
摘 要.......................................................................................................................i
Abstract ..........................................................................................................................ii
第一章 緒論..................................................................................................................1
第一節 研究背景與動機......................................................................................1
第二節 研究目的..................................................................................................3
第三節 研究流程..................................................................................................4
第二章 文獻探討..........................................................................................................5
第一節 高績效工作實務......................................................................................5
第二節 工作動機..................................................................................................8
第三節 工作/家庭平衡......................................................................................14
第四節 幸福感....................................................................................................15
第五節 各構面間之關係探討............................................................................16
第三章 研究方法........................................................................................................19
第一節 研究架構................................................................................................19
第二節 研究假設................................................................................................21
第三節 變項之定義與衡量方法........................................................................23
第四節 抽樣方法與樣本....................................................................................31
第五節 資料分析方法........................................................................................33
第四章 研究結果分析與討論....................................................................................35
第一節 信度與效度分析....................................................................................35
第二節 各構面之間的相關性分析....................................................................45
第三節 不同的個人特徵在各研究變數上之差異性分析................................48
第四節 各研究變項之影響性分析與探討........................................................53
第五節 中介變數分析........................................................................................56
第六節 研究假設檢定結果................................................................................60
第五章 結論與建議....................................................................................................62
第一節 研究結果................................................................................................62
第二節 學術上及管理上的意涵........................................................................64
第三節 未來研究建議及限制............................................................................66
參考文獻......................................................................................................................67
一、中文部分......................................................................................................67
二、英文部分......................................................................................................68
附錄:問卷..................................................................................................................75
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