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研究生:陳啟文
研究生(外文):Chi-wen Chen
論文名稱:使命感與工作負荷及工作滿意之相關研究-以警察為例
論文名稱(外文):The relationship among the sense of calling workload and work satisfaction─taking police officer as the example
指導教授:陳以亨陳以亨引用關係
指導教授(外文):I-neng Chen
學位類別:碩士
校院名稱:國立中山大學
系所名稱:高階公共政策碩士班
學門:社會及行為科學學門
學類:公共行政學類
論文種類:學術論文
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:75
中文關鍵詞:使命感工作負荷工作滿意
外文關鍵詞:The sense of callingWorkloadWork satisfaction
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本研究以警察為研究對象,試圖探討使命感與工作負荷及工作滿意之間的關係。此外,使命感的重要性以及意義,也在本研究中被討論。研究結果發現,男性、已婚且年齡與年資較長,以及階級較高的警察,使命感比較強烈。另外,使命感除了能夠正向影響工作滿意,也同時帶來了工作負荷,顯見使命感對工作的影響並不全然是正面的。從研究結果推論,使命感與工作滿意及工作負荷的關聯性極強,因此其重要性不容輕忽,而使命感的概念在警察這個行業以及華人的社會文化下,可能也有不同於西方世界的解讀,值得深入探討。
The purpose of this study is focus on the relationship among the sense of calling, workload and work satisfaction. Using police officers as the research subject, this study also intends to discuss the concept and the importance of the sense of calling. The results of this study show that older and married male, with longer tenure and higher ranking, seem to display higher degree of the sense of calling. Furthermore, the results also indicate that the sense of calling is positively related to work satisfaction, and surprisingly, is positively related to workload as well, which may imply the opposite sides of the influences of the sense of calling. Considering the strong link among the sense of calling, workload, and work satisfaction, it is believed that the sense of calling might play a critical role in the working context. Also, the concept of the sense of calling may differ from the previous illustration under the Chinese culture and in the specific occupational context, i.e. police; therefore, it should be worth to discuss in the future studies.
目錄
第壹章 緒論………………………………………………………………………1
第一節 研究背景與緣起…………………………………………………………1
第二節 研究目的與問題…………………………………………………………3
第三節 研究對象與範圍…………………………………………………………4
第四節 研究流程…………………………………………………………………5
第貳章 文獻探討…………………………………………………………………6
第一節 使命感的起源與相關理論………………………………………………6
第二節 工作滿意………………………………………………………………..13
第三節 工作負荷………………………………………………………………..18
第四節 使命感與工作的相關研究……………………………………………22
第叁章研究方法………………………………………………………………..26
第一節 研究架構………………………………………………………………..26
第二節 資料蒐集與樣本特性分析……………………………………………27
第三節 研究工具………………………………………………………………29
第四節 研究限制………………………………………………………………..34
第肆章 研究結果………………………………………………………………35
第一節 樣本資料描述與分析…………………………………………………35
第二節 各項變數之描述性統計與相關分析…………………………………37
第三節 平均數差異分析………………………………………………………39
第四節 階層迴歸分析…………………………………………………………..47
第伍章 結論與建議 …………………………………………………………….53
第一節 結論……………………………………………………………………..53
第二節 建議……………………………………………………………………57
參考文獻……………………………………………………………………………60
附錄…………………………………………………………………………………66
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