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研究生:陳文風
研究生(外文):CHEN, WEN-FENG
論文名稱:造船業採購供應商評選準則之研究
論文名稱(外文):The Criteria of Supplier Selection for Shipbuilding Industry
指導教授:許文楷 博士
學位類別:碩士
校院名稱:國立高雄海洋科技大學
系所名稱:航運管理研究所
學門:運輸服務學門
學類:運輸管理學類
論文種類:學術論文
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:74
中文關鍵詞:關鍵詞彙:造船業供應商選擇供應鏈層級分析法模糊
外文關鍵詞:Shipbuilding industrySupplier selectionSupply chainAHPFuzzy.
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摘 要
近年來全球造船市場競爭日益越趨劇烈,供應鏈管理對造船業的重要性更日益備受重視。在造船供應鏈體系下,造船業供應商的良窳是直接影響整體造船業供應鏈成敗的主要因素。本研究主旨在於探討造船業採購供應商評選要素準則。本文首先參考造船業採購之特性與其相關的文獻來建立造船業者評選供應商評選準則的屬性;其次,應用模糊層級分析法(Fuzzy AHP)來個別分析造船業者端與供應商端對這些準則的認知;最後,再由此兩者之間的認知差距來決定其間之認知缺口。為了驗證模式的實務效度,本研究應也以國內造船產業者與其供應商的實際資料進行實證研究。本研究分析結果顯示,造船業者認知之前五項最重要之評選準則為:價格水準、符合需求、付款條件、品質水準與交貨成本等;供應商業者認知之前五項最重要之評選準則為:品質水準、符合需求、技術能力、價格水準及品牌聲譽等;造船業者與供應商之前五項最大認知缺口為:技術能力、品質水準、付款條件、交貨成本與價格水準等。本研究之結果可以提供給造船業者與其供應商兩者,作為其縮小雙方認知差距之改善方向的依據,進而提高造船產業之整體供應鏈管理的效率,增加國內造船產業之競爭力。

關鍵詞彙:造船業、供應商選擇、供應鏈、層級分析法、模糊。
Abstract

In recent years, the competition of global shipbuilding market is getting increasingly. The supply chain management (SCM) for shipbuilding operators is thus becoming more and more important. For the SCM of shipbuilding industry, the supplier plays a role of successful key factors. The purpose of this study is to discuss the criteria of supplier selection for shipbuilding industry. Based on the characteristic of shipbuilding industry and the relevant literature, the criteria for supplier selection were first investigated. A Fuzzy AHP model was then constructed to identify those criteria from perspectives of shipbuilding operators and supplier s respectively. Finally, the gaps between shipbuilding operators and supplier were verified by the difference between their perceptions toward the criteria. As an empirical study, the shipbuilding operators and their suppliers in Taiwan were investigated to validate the research model. The results indicate that the top five criteria for shipbuilding operators to select suppliers are: price level, meet the demand, payment terms, quality level and deliver goods cost. While, The top five selection criteria of supplier perception are: quality level, meet the demand, technique ability, price level and brand reputation. At last, the top fives gap between the shipbuilding operators and their supplier are: technique ability, quality level, payment terms, deliver goods cost, and price level. The results could provide information for both shipbuilding operators and their suppliers to decrease the perceived gap between their perceptions. And as a result, the SCM efficiency of shipbuilding industry could be improved, and lead to enhance the competition of shipbuilding industry.
Key Words: Shipbuilding industry, Supplier selection, Supply chain, AHP, Fuzzy.
目 錄
第一章 緒論…………………………………………………………………..1
1.1研究背景…………………………………………………………………………...1
1.2研究動機…………………………………………………………………………...4
1.3研究目的…………………………………………………………………………...5
1.4研究範圍……………………………………………………………………….…..5
1.5研究流程…………………………………………………………………………...6
第二章 理論基礎與文獻探討…………………………………………….….7
2.1 造船業之特性…………………………………………………………….……….7
2.2 造船業供應鏈管理……………………………………………………........….….8
2.3 供應商評選要素準則………………………………………………................….11
2.4 層級分析法……………………………………………………………………….13
2.4.1 層級分析法之概念………………………………………………………....14
2.4.2 層級分析法之基本假設…………………………………………………....14
2.4.3 層級分析法分析實施步驟………………………………………………....15
2.4.4 層級分析法之評估尺度……………………………………………………17
2.4.5 層級分析法之應用範圍與優點特色………………………………………18
2.5 模糊層級分析法…………………………………………………….....................19
2.5.1 模糊數…………………………………………………………....................19
2.5.2 模糊層級分析法的步驟……………………………………………............20
第三章 研究設計與方法…………………………………………………….22
3.1 研究架構………………………………………………………………………….22
3.2 造船業評選構面及要素分析…………………………………………………….24
3.2.1 成本構面……………………………………………………………………24
3.2.2 產品構面……………………………………………………………………25
3.2.3 公司構面……………………………………………………………………27
3.2.4 服務構面……………………………………………………………………28
3.2.5 建立層級分析架構模式……………………………………………………30
3.3問卷設計…………………………………………………………………………..31
3.4研究母體與樣本…………………………………………………………………..32
第四章 研究結果…………………………………………………………….35
4.1 一致性檢定...............................................................................................................35
4.2 造船業端之模糊層級分析結果...............................................................................36
4.3 供應商端之模糊層級分析結果...............................................................................37
4.4 造船業端與供應商端對評選準則認知之差異分析...............................................39
4.4.1造船業與供應商之差異比較分析.................................................................39
4.4.2造船業與供應商之認知差異之分析結果.....................................................41
4.4.3認知缺口改善建議.........................................................................................43
第五章 結論與建議………………………………………………………….44
5.1 研究結論…………………………………………………………………………...44
5.2 管理意涵………………………………………………………………………...…46
5.3 研究貢獻…………………………………………………………………………...48
5.4 研究建議…………………………………………………………………………...51
參考文獻……………………………………………………………………...53
一、中文部份……………………………………………………………………………....53
二、英文部份………………………………………………………………………………55
三、相關網站………………………………………………………………………………59
附錄 專家問卷…………………………………………………………………………....60


圖目錄

圖 1.1 世界主要造船國家訂單變化(艘數)........................................................................1
圖 1.2 世界主要造船國家訂單變化(總噸)………………………………………………2
圖 1.3 研究流程...................................................................................................................6
圖 2.1 造船供應鏈拉的模式...............................................................................................8
圖 2.2 造船供應鏈合作伙伴的選擇過程...........................................................................9
圖 2.3 造船供應鏈結構.....................................................................................................10
圖 2.4 三角模糊數隸屬函數.............................................................................................20
圖 3.1 造船業供應商評選準則之研究架構.....................................................................22
圖 3.2 造船業評選構面之AHP層級架構.......................................................................31











表目錄

表 2.1 供應商評選要素之相關研究彙整(國外).........................................................12
表 2.2 供應商評選要素之相關研究彙整(國內).........................................................13
表 2.3 隨機指標R.I.對照表...............................................................................................16
表 2.4 層級分析法評估尺度定義及說明 (Saaty, 1980) .................................................18
表 3.1 研究變數定義說明.................................................................................................23
表 3.2 成本構面下之三個要素.........................................................................................25
表 3.3 產品構面下之四個要素.........................................................................................26
表 3.4 公司構面下之五個要素.........................................................................................28
表 3.5 服務構面下之五個要素.........................................................................................30
表 3.6 回收問卷各層級一致性分析表.............................................................................33
表 3.7 受測者之基本資料結構.........................................................................................34
表 4.1 模糊層級分析之一致性檢定結果.........................................................................35
表 4.2 造船業端之評選準則之權重與排序.....................................................................36
表 4.3 供應商端之評選準則之權重與排序.....................................................................38
表 4.4 造船業與供應商對評選構面之差異比較.............................................................40
表 4.5 造船業與供應商對評選準則之差異比較.............................................................41
表 4.6 造船業端與供應商端對構面準則之認知缺口比較.............................................42
表 5.1 造船業物料採購供應商評鑑表.............................................................................50
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三、相關網站
1.財團法人國家實驗研究院科技產業資訊室http://cdnet.stpi.org.tw/techroom.htm/
2.台灣船舶網電子報http://www.ship.org.tw/enewspaper/firstpage.htm/
3.工業技術研究院http://www.ipc.itri.org.tw/
4.首席電子商務公司(Com2BCorp.) http://www.com2b.com/
5.華宇企業管理顧問股份有限公司http://www.aheadmaster.com/
6.中崗科技「Expert Choice軟體介紹」http://www.ixon.com.tw/
7.工業總會服務網http://www.cnfi.org.tw/kmportal/front/bin/home.phtml/
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