【中文部分】
1.尤克群(民90)。知識管理與群新,台北,天下遠見出版股份有限公司。
2.台灣網路資訊中心(民100年05月04日)。2011年臺灣寬頻網路使用調查摘要分析。取自http://www.twnic.net.tw/download/200307/1101c.pdf
3.朱文禎、陳哲賢(民96)。探討虛擬社群之知識分享行為:以線上遊戲社群為例。電子商務研究,1,55-80。
4.吳明隆(民96)。SPSS統計應用學習實務:問卷分析與應用統計,台北,加樺國際。
5.梁永昌(民93)。影響虛擬社群成員知識交流因素之探討(未出版之碩士論文)。國立中央大學,桃園縣。6.許明德(民96)。知識市場。科學發展,414,68-72。7.創市際市場研究顧問(民100年4月)。網友使用社群網站時間較入口網站高出2小時。取自http://www.insightxplorer.com/news/news_04_20_11.html
8.創市際市場研究顧問(民99年5月)。網路口碑影響大,網友購物前會先參考虛擬社群意見。取自http://www.insightxplorer.com/news/news_05_28_10.html
9.資策會FIND(民100年04月30日)。2010年12月底止台灣上網人口。取自 http://www.find.org.tw/find/home.aspx?page=many&id=282
10.數位時代(民99年3月)。2010台灣網路100強。取自http://blog.awoo.com.tw/2010/03/website100/
11.JWorld@TW(民100年5月30日)。我的背景是...?。取自http://www.javaworld.com.tw/jute/user/survey
【英文部分】
1.Adler, R. P., & Christopher, A. J. (1999). Internet Community Primer-Overview and Business Opportunity. New York: Harper Collins.
2.Ardichvili, A., Page, V., & Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge-sharing communities of practice. Journal of Knowledge Management, 7(1), 64-77.
3.Ba, S. (2001). Establishing online trust through a community responsibility system. Decision Support System, 31(3), 323-336.
4.Bandura, A. (1986). Social Foundations of Thought and Action: A Social Cognitive Theory. NJ: Prentice Hall.
5.Bettenhausen, K. L., & Murningham, J. K. (1985). The emergence of norms in competitive decision-making groups. Administrative Science Quarterly, 30(3), 350-372.
6.Bhatt, G. D. (2000). Information dynamics, learning and knowledge creation in organizations. The Learning Organisation, 7(2), 89-99.
7.Bhattacherjee, A. (2000). Acceptance of e-commerce services: The case of electronic brokerages. IEEE, 30(4), 411-420.
8.Blau, P. M. (1964). Exchange and Power in Social Life. NY: John Wiley.
9.Bock, G. W., Kankanhalli, A., & Sharma, S. (2006). Are norms enough? The role of collaborative norms in promoting organizational knowledge seeking. European Journal of Information Systems, 15(4), 357-367.
10.Bourdieu, P. (1986). Outline of a Theory of Practice. Cambridge: Cambridge University Press.
11.Burt, R. S. (1992). Structural Holes: The Social Structure of Competition. Cambridge, MA: Harvard University Press.
12.Carver, C. (1999). Building a virtual community for a tele-learning environment. IEEE Communications Magazine, 37(3), 114-118.
13.Cerulo, K. A., Ruane, J. M., & Chayko, M. (1992). Technological Ties that bind: Media generated primary groups. Communication Research, 19(1), 109-129.
14.Chang, A. M., Kannan, P. K., & Whinston, A. B. (1999). Electronic communities as intermediaries: The issues and economics. Paper presented at the HICSS, Maui, Hawaii, USA.
15.Chaudhury, A., Mallick, D. N., & Rao, H. R. (2001). Web channel in e-commerce. Association for Computing Machinery, 44(1), 99-104.
16.Chen, I. Y. L., Chen, N. S., & Kinshuk. (2009). Examining the factors influencing participants’ knowledge sharing behavior in virtual learning communities. Educational Technology & Society, 12(1), 134-148.
17.Chen, C. J., & Hung, S. W. (2010). To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities. Information & Management, 47(4), 226-236.
18.Chiu, C. M., Hsu, M. H., & Wang, E. T. G. (2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. Decision Support Systems, 42(3), 1872-1888.
19.Cohen, D., & Prusak, L. (2001). In Good Company: How Social Capital Makes Organizations Work. Boston, MA: Harvard Business School Press.
20.Coleman, J. (1990). Foundations of Social Theory. Cambridge, MA: Harvard University Press.
21.Compeau, D. R., & Higgins, C. A. (1995). Computer self-efficacy: Development of a measure and initial test. MIS Quarterly, 19(2), 189-211.
22.Constant, D., Kiesler, S., & Sproull, L. (1994). What’s mine is ours, or is it? A study of attitudes about information sharing. Information Systems Research, 5(4), 400-421.
23.Davenport, T. H., & Prusak, L. (1998). Working Knowledge. Boston: Harvard Business School Press.
24.Davis, F. D. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.
25.Dixon, N. (2002). The neglected receiver of knowledge sharing. Ivey Business Journal, March-April, 35-40.
26.Engel, J. F., Blackwell, R. D., & Miniard, P. W. (1995). Consumer Behavior. Fort Worth: Dryden Press.
27.Falk, I. (1997). ‘Community Learning’: Using critical learning to achieve sustainable community outcomes. Community Learning, July, 1-12.
28.Gray, B. (2004). Informal learning in an online community of practice. Journal of Distance Education, 19(1), 20-35.
29.Goodman, P. S., & Darr, E. D. (1998). Computer-aided systems and communities: Mechanisms for organizational learning in distributed environments. MIS Quarterly, 22(4), 417-440.
30.Hagel, J., & Armstrong, A. (1997). Net Gain: Expanding Markets Through Virtual Communities. Boston, MA: Harvard Business School Press.
31.Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis. NJ: Prentice-Hall.
32.He, W., Fang, Y., & Wei, K. K. (2009). The role of trust in promoting organizational knowledge seeking using knowledge management systems: An empirical investigation. Journal of the American Society for Information Science and Technology, 60(3), 526-537.
33.Hew, K. F., & Hara, H. (2007). Empirical study of motivators and barriers of teacher online knowledge sharing. Education Technology Research Development, 55(6), 573-595.
34.Hiltz, S. R., & Wellman, B. (1997). Asynchronous learning networks as a virtual classroom. Communications of the ACM, 40(9), 44-49.
35.Hsu, C., & Lin, J. (2008). Acceptance of blog usage: The roles of technology acceptance, social influence and knowledge sharing motivation. Information & Management, 45(1), 65-74.
36.Hsu, M. H., Ju, T. L., Yen, C. H., & Chang, C. M. (2007). Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations. International Journal of Human-Computer Studies, 65(2), 153-169.
37.Hung, S., Ku, C., & Chang, C. (2003). Critical factors of WAP services adoption: An empirical study. Electronic Commerce Research and Applications, 2(1), 42-60.
38.Jones, Q., & Rafaeli, S. (2000). Time to split, virtually: ‘Discourse Architecture’ and ‘Community Building’ create vibrant virtual publics. Electronic Markets, 10(4), 214-223.
39.Jones, S. G. (1995). Cybersociety: Computer-mediated communication and community. CA: Sage.
40.Kankanhalli, A. (2002). Understanding Contribution and Seeking Behavior in Electronic Knowledge Repositories (Unpublished doctoral dissertation). National University of Singapore, Singapore.
41.Kankanhalli, A., Tan, C. Y., & Wei, K. K. (2005a). Contributing knowledge to electronic knowledge repositories: An empirical investigation. MIS Quarterly, 29(1), 113-143.
42.Kankanhalli, A., Tan, C. Y., & Wei, K. K. (2005b). Understanding seeking from electronic knowledge repositories: An empirical study. Journal of the American Society for Information Science and Technology, 56(11), 1156-1166.
43.Koh, J., & Kim, Y. (2004). Knowledge sharing in virtual communities: An e-business perspective. Expert Systems with Applications, 26(2), 155-166.
44.Koh, J., Kim, Y. G., Butler, B., & Bock, G. W. (2007). Encouraging participation in virtual communities. Association for Computing Machinery, 50(2), 68-73.
45.Koufaris, M. (2002). Applying the technology acceptance model and flow theory to online consumer behavior. Information Systems Research, 13(2), 205-223.
46.Lazar, J., & Preece, J. (2002). Social Considerations in Online Communities: Usability, Sociability and Success Factors. NJ: Lawrence Erlbaum Associates Inc.
47.Levin, D. Z., Cross, R., & Abrams, L. C. (2002). Why should I trust you? Predictors of interpersonal trust in a knowledge transfer context. Journal of Applied Psychology, 2(2), 151-165.
48.Lichtenstein, S., & Hunter, A. (2005). Receiver influences on knowledge sharing. Paper presented at the ECIS, Regensburg, Germany.
49.Lin, H. F. (2008). Determinants of successful virtual communities: Contributions from system characteristics and social factors. Information & Management, 45(8), 522-527.
50.Lin, L., Geng, X., & Whinston, A. (2005). A sender-receiver framework for knowledge transfer. MIS Quarterly, 29(2), 197-219.
51.Lin, M. J., Hung, S. W., & Chen, C. J. (2009). Fostering the determinants of knowledge sharing in professional virtual communities. Computers in Human Behavior, 25, 929-939.
52.Lu, H. P., & Hsiao, K. L. (2007). Understanding intention to continuously share information on weblogs. Internet Research, 17(4), 345-361.
53.Manstead, A., & Hewstone, M. (1996). The Blackwell Eticyctopedia of Social Psychology. Oxford: Blackwell.
54.Markus, M. L. (2001). Toward a theory of knowledge reuse: Types of knowledge reuse situations and factors in reuse success. Journal of Management Information Systems, 18(1), 57-93.
55.Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709-734.
56.Milliken, F. J., & Martins, L. L. (1996). Searching for common threads: Understanding the multiple effects of diversity in organizational groups. Acadmey of Management Review, 21(2), 402-433.
57.Mitchell, W. J. (1995). City of Bits: Space, Place and the Infobahn. Cambridge, MA: MIT Press.
58.Misztal, B. (1996). Trust in Modern Societies. Cambridge, England: Polity Press.
59.Moore, G. C., & Benbasat, I. (1991). Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2(3), 192-222.
60.Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital and the organizational advantage. Academy of Management Review, 23(2), 242-266.
61.O'Dell, C., & Grayson, C. J. (1998). If only we knew what we know: Identification and transfer of internal best practices. California Management Review, 44(3), 154-174.
62.Ong, C. S., Lai, J. Y., & Wang, Y. S. (2004). Factors affecting engineers’ acceptance of asynchronous e-learning systems in high-tech companies. Information & Management, 41(6), 795-804.
63.Orlikowski, W. J. (1996). Learning from Notes: Organizational Issues in Groupware Implementation, Computerization and Controversy. NY: Academic Press.
64.Orr, J. (1996). Talking about Machines: An Ethnography of a Modem Job. NY: ILR Press.
65.Phang, C.W., Kankanhalli, A., & Sabherwal, R. (2009). Usability and sociability in online communities: A comparative study of knowledge seeking and contribution. Journal of the Association for Information Systems, 10(10), 721-747.
66.Preece, J. (2001). Sociability and usability in online communities: Determining and measuring success. Behavior & Information Technology, 20(5), 347-356.
67.Reade, C. (2001). Antecedents of organizational identification in multinational corporations: Fostering psychological attachment to the local subsidary and the global organization. International Journal of Human Resource Management, 12(8), 1269-1291.
68.Rheingold, H. (2000). The Virtual Community: Homesteading on the Electronic Frontier. Cambridge, Massachusetts: MIT Press.
69.Ridings, C., Gefen, D., & Arinze, B. (2002). Some antecedents and effects of trust in virtual communities. Journal of Strategic Information Systems, 11(3-4), 271-295.
70.Rogers, E. M. (1995). Diffusion of Innovations. NY: Free Press.
71.Romm, C., Pliskin, N., & Clarke, R. (1997). Virtual communities and society: Toward an integrative three phase model. International Journal of Information Management, 17(4), 261-270.
72.Rothaermel, F., & Sugiyama, S. (2001). Virtual internet communities and commercial success: Individual and community-level theory grounded in the atypical case of TimeZone.com. Journal of Management, 27(3), 297-312.
73.Sharma, S., & Bock, G. W. (2005). Factor’s influencing individual's knowledge seeking behaviour in electronic knowledge repository. Paper presented at the ECIS, Regensburg, Germany.
74.Sharratt, M., & Usoro, A. (2003). Understanding knowledge-sharing in online communities of practice. Electronic Journal of Knowledge Management, 1(2), 187-196.
75.Shumaker, S., & Brownell, A. (1984). Toward a theory of social support: Closing conceptual gaps. Journal of Social Issues, 40(4), 11-36.
76.Srinivasan, S. S., Anderson, R., & Ponnavolu, K. (2002). Customer loyalty in e-commerce: An exploration of its antecedents and consequences. Journal of Retailing, 78, 41-50.
77.Taylor, S., & Todd, P. (1995). Understanding information technology usage: A test of competing models. Information Systems Research, 6(2), 144-176.
78.Usoro, A., Sharratt, M., Tsui, E., & Shekhar, S. (2007). Trust as an antecedent to knowledge sharing in virtual communities of practice. Knowledge Management Research and Practice, 5(3), 199-212.
79.Vroom, V. H. (1962). Ego-involvement, job satisfaction and job performance. Personnel Psychology, 15(2), 159-177.
80.Wang, Y., Yu, Q., & Fesenmaier, D. R. (2002). Defining the virtual tourist community: Implications for tourism marketing. Tourism Management, 23(4), 407-417.
81.Wasko, M.M., & Faraj, S. (2000). “It is what one does”: Why people participate and help others in electronic communities of practice. Journal of Strategic Information Systems, 9(2-3), 155-173.
82.Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 29(1), 35-57.
83.Wasko, M. M., Faraj, S., & Teigland, R. (2004). Collective action and knowledge contribution in electronic networks of practice. Journal of the Association for Information Systems, 5(11-12), 493-513.
84.Watson, S., & Hewett, K. (2006). A multi-theoretical model of knowledge transfer in organizations: Determinants of knowledge contribution and knowledge reuse. Journal of Management Studies, 43(2), 141-173.
85.Wertheim, M. (1999). The Pearly Gates of Cyberspace: A History of Space from Dante to the Internet. NY: W. W. Norton.
86.Yu, C., & Chu, T. (2007). Exploring knowledge contribution from an OCB perspective. Information & Management, 44(3), 321-331.
87.Yu, T. K., Lu, L. C., & Liu, T. F. (2010). Exploring factors that influence knowledge sharing behavior via weblogs. Computers in Human Behavior, 26(1), 32-41.
88.Zhang, W., & Watts, S. (2003). Knowledge adoption in online communities of practice. Paper presented at the ICIS, Seattle, WA.