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研究生:張明湖
研究生(外文):Chang,Ming Hu
論文名稱:組織變革整合型模式之建構與應用-以正峰新能源股份有限公司為例
論文名稱(外文):The Construction and Application of an Integrative Model for Organizational Change: A Case Study of Jenn Feng New Energy Company
指導教授:陳心田陳心田引用關係
指導教授(外文):Chen,Hsintien
口試委員:王金利劉韻僖張寶光
口試委員(外文):Wang,ChinliLiu,YunhsiChang,Paokuang
口試日期:2011年6月3日
學位類別:碩士
校院名稱:明志科技大學
系所名稱:工業工程與管理研究所
學門:工程學門
學類:工業工程學類
論文種類:學術論文
論文出版年:2011
畢業學年度:99
語文別:中文
論文頁數:82
中文關鍵詞:組織變革變革理論組織變革模式
外文關鍵詞:Organizational changeChange theoryOrganizational change model
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                      中文摘要
  伴隨著資訊科技的突飛猛進、知識經濟時代的來臨,組織變革是企業必須面對的重要課題之ㄧ。只是,截至目前,尚無一個完整的組織變革模式可以有效的引領組織進行變革、轉型與發展。基於此,本研究主要的研究問題是:如何建構一個能面向現代、面向未來及面向全球的組織變革整合性模式,以利企業進行組織變革的過程有所依循?
  首先,為回答上述的研究問題,本研究採文獻探討法,試圖從過去組織變革文獻了解組織變革模式的發展,分析影響企業組織變革的成敗的關鍵因素;其次本研究以過去學者所提出的組織變革模式,進行整理與歸納,並將組織變革過程重新定義為背景階段(Context stage)、準備階段(Readiness stage)、過程階(Process stage)與成果階段(Product stage)等四個階段,來建立一個組織變革的整合型模式:CRPP模式。同時,為有效聯結CRPP模式的理論與實務的一致性,本研究將以正峰新能源股份有限公司組織變革的歷程為例,期以彰顯CRPP模式的實用價值。
關鍵字:組織變革、變革理論、組織變革模式
                      Abstract
  With the advancement of information technology and the arrival of the age of knowledge economy, enterprises all are facing the challenge of organizational change. Up to now, however, there does not seem to exist a comprehensive organizational change model to effectively guide the organizations to undergo changes, change business models and/or directions, and continue their development. The main issue this research attempts to explore is thus how to construct an integrative model that is modern, forward thinking, and with global perspectives for organizational change that can guide enterprises through the process of organizational change.
  In response, this research first conducts literature views to understand the organizational change models of the past. The critical success and failure factors from these previous research works were then analyzed and organized into an integrative model that categorizes the process of organizational change into four stages: Context Stage, Readiness Stage, Process Stage, and Product Stage, or CRPP for short. This thesis also applies this model to a case study of Jenn Feng New Energy Company’s organizational change experience to examine the congruence between theory and practices.
Keyword: organizational change, change theory, organizational change model

                目錄
明志科技大學碩士學位論文指導教授推薦書...........................i
明志科技大學碩士學位論文口試委員會審定書.........................ii
明志科技大學碩士學位論文授權書................................iii
誌謝......................................................iv
中文摘要....................................................v
英文摘要.................................................. vi
目錄.....................................................vii
圖目錄.................................................... x
表目錄....................................................xi
第一章 緒論............................................. 1
1.1 研究動機.......................................... 1
1.2 研究問題.......................................... 3
1.3 章節架構.......................................... 4
1.4 研究流程.......................................... 5
第二章 文獻探討............................................ 5
2.1 組織變革的意義與起因................................. 5
2.2 組織變革的障礙與抗拒.................................10
2.3 組織變革模式之探討............................ ...... 6
2.4 組織變革的過程觀點與內容觀點...........................27
2.5 文獻評析...........................................31
第三章 組織變革整合型模式的建構..............................38
3.1 背景階段(Context stage) .........................38
3.2 準備階段(Readiness stage) .......................42
3.3 過程階段(Process stage) .........................45
3.4 成果階段(Product stage) .........................48
第四章 組織變革整合型模式的應用—以正峰新能源股份有限公司為例.......51
4.1 公司個案簡介......................................51
4.2 何以跨入節能與綠能的領域—背景階段 ....................55
4.3 內部資源的分析—準備階段.............................59
4.4 變革過程中遭遇的問題與對策—過程階段....................63
4.5 一個新的里程碑—正峰新能源股份有限公司—成果階段...........67
第五章 結論與管理意函........................................71
5.1 研究結論...........................................71
5.2 管理意涵...........................................71
參考文獻...................................................76

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