臺灣博碩士論文加值系統

近年來，在世界各地，自由軟體在技術面、法律面與應用面都已經有蓬勃的發展，且各項自由軟體計畫都得到不錯的成果。為了探索使用者使用自由軟體的行為意願，本研究欲利用科技接受度模式搭配資訊系統成功模式做為研究的架構，並使用Linux發行版的使用者做為研究標的，再以統計方法中結構方程模式的方式來分析使用者使用自由軟體之行為，故本研究之研究目的為:了解使用者使用Linux發行版做為其作業系統之關鍵因素。
在經由國內主要電子佈告欄系統批踢踢實業坊(ptt.cc)散佈本研究之問卷，進行為期一個月的資料蒐集之後，總共回收有效問卷398份；依照結構方程模式對蒐集到的資料進行驗證與分析，其中包含測量模式與結構模式，得到了本研究的分析結果如下：根據本研究結果顯示「系統品質」、「知覺有用性」與「知覺易用性」對於影響使用者使用自由軟體是非常重要的影響因素。在學術貢獻上，本研究將科技接受度模式與資訊系統成功模式結合在一起，並且發現「系統品質」、「知覺有用性」與「知覺易用性」為自由軟體「行為意願」之關鍵因素；在實務意涵上，讓欲開發自由軟體的開發者或企業組織瞭解如何增加軟體使用者再次選擇使用自由軟體的行為意願。而在未來的研究方向上，建議可以引進其他不同的外部變數，例如「網路外部性」、「人際規範」以及「社會規範」等，或是針對不同的控制變數來分析本研究，例如：性別、年齡、從事產業或每日使用電腦時數等控制變數，令本研究更加完善與充實。

In recent years, the usage and popularity of free software is growing up in the technical, legal and application side all over the world. Beside, there have been vigorous developments of free software projects. This research uses Technology Acceptance Model (TAM) and the IS Successes Model as a framework for the research and use the Linux distribution as the subject target case. Therefore, the purpose of this research is: to understand the key factor of users using Linux distribution as operating system in their computer.

Through the primary bulletin board system in Taiwan, the PTT (ptt.cc), this study distribute the questionnaires for a survey within a month with 398 valid samples. By using Structural Equation Modeling (SEM), this research confirms that the “system quality”, “perceived usefulness”, and “perceived ease of use” are very important factors for users to use free software. This research combines TAM with IS success model to discover that “system quality”, “perceived usefulness”, and “perceived ease of use” are key factors of user’s free software usage behavior.

中文摘要 i
英文摘要 ii
誌謝 iii
表目錄 vi
圖目錄 vii
一、緒論 1
1.1 研究背景 1
1.2 研究動機 2
1.3 研究目的 3
1.4 研究範圍 3
1.5 研究流程 4
1.6 章節架構 5
二、文獻探討 6
2.1 自由軟體介紹及現況 6
2.2 Linux核心與Linux發行版 8
2.3 Davis 科技接受度模式 10
2.3.1 科技接受度模式 10
2.3.2 科技接受度模式修正 11
2.4 DeLone & McLean 資訊系統成功模式 12
2.4.1 資訊系統成功模式 12
2.4.2 資訊系統成功模式修正 13
三、研究架構與方法 15
3.1 研究架構 15
3.2 研究變數與操作型定義 17
3.2.1 資訊品質 17
3.2.2 系統品質 18
3.2.3 服務品質 19
3.2.4 知覺有用性 19
3.2.5 知覺易用性 19
3.2.6 行為意願 20
3.3 研究假設 21
3.3.1 「資訊品質」與「知覺有用性」、「知覺易用性」以及「行為意願」之關連性 21
3.3.2 「系統品質」與「知覺有用性」、「知覺易用性」以及「行為意願」之關連性 21
3.3.3 「服務品質」與「知覺有用性」、「知覺易用性」以及「行為意願」之關連性 21
3.3.4 「知覺有用性」、「知覺易用性」與「行為意願」之關連性 22
3.4 問卷設計 23
3.4.1 初稿設計 23
3.4.2 問卷結構 23
3.4.3 衡量尺度 25
3.5 研究設計 25
3.5.1 抽樣設計 25
3.5.2 前測與先導測試 25
3.5.3 資料蒐集 28
四、研究結果 29
4.1 資料分析方法 29
4.1.1 敘述性統計分析 29
4.1.2 結構方程模式 29
4.2 樣本結構分析 30
4.2.1 背景資料分析 30
4.2.2 Linux發行版使用情形分析 30
4.3 測量模式 32
4.3.1 信度分析 32
4.3.2 效度分析 36
4.3.3 模式適配度分析 38
4.4 結構模式 40
五、結論與建議 44
5.1 研究發現與結論 44
5.2 研究貢獻與建議 45
5.2.1 學術貢獻 45
5.2.2 實務建議 46
5.3 研究限制 47
5.4 未來研究方向 48
參考文獻 49
附錄一 本研究問卷 53
附錄二 Linux發行版列表 57
附錄三 修正前探索性因素分析結果 61
附錄四 修正前信度分析結果 62
附錄五 SEM 測量模式圖 63
附錄六 SEM 結構模式圖 64

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楊士弘，「網路相簿使用行為之研究 - 以無名小站為例」，國立交通大學資訊管理研究所碩士論文，新竹，民國98年。
魏川祐，「臺北市國民小學資訊教育使用自由軟體教學之研究─以電腦繪圖軟體為例」，臺北市立教育大學數學資訊教育教學碩士研究所碩士論文 ，台北，民國99年。
關秉寅，「社會研究方法」，國立政治大學社會學系大學部課程，台北，民國96年。
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