臺灣博碩士論文加值系統

　　過去研究賦權議題大都以「管理者」的角度，分析探討賦權行為模式對組織或員工運作的影響，鮮少由「員工」或「部屬」的角度去探討主管對賦權的授予心態，本研究擬從員工角度看主管對賦權的心態，進而提出「主動式賦權」與「被動式賦權」觀點，以填補此一重要卻尚未被重視的研究議題。此外，社會賦閒一直是現今企業員工普遍存在的管理問題，值得關注地是，賦權對員工社會賦閒究竟可否產生實質影響效果，而員工對賦權的不同認知是否對社會賦閒產生不同的影響效果，更是值得研究的課題。除此之外，本研究也認為員工的人格特質與工作特性在上述關係中扮演一定效果的調節作用。
　　本研究以國防部軍備局中山科學研究院為實證樣本，並以問卷方式收集資料，共回收有效問卷307份(96%)。結果指出，賦權對社會賦閒的確產生負向的減低效果，尤其是主動式賦權對員工社會賦閒的負面影響更明顯。此外，員工之外控人格特質會在主動式賦權對社會賦閒之影響關係上產生強化調節效果；技能重要性在主動式賦權與社會賦閒之關係具有弱化調節效果及工作回饋性在被動式賦權與社會賦閒之關係具有強化調節效果。

In the past, researches on empowerment are mostly in the viewpoint of managers to analyze how the empowerment behavior pattern affects the organizations or staff operation, instead of the viewpoint of workers or subordinates to analyze how the boss feels about Empowerment. This research would be in the viewpoint of workers to see how the boss feels about empowerment, and further, it would offer “Active Empowerment” and “Passive Empowerment” to fill up this important and unfocused research subject. Besides, social loafing exists commonly in the management. It is worth paying attention that would empowerment have a substantive influence on employee’ social loafing on earth. It is more worth paying attention that would employee’different viewpoint towards empowerment have different influence on social loafing. Furthermore, this research is also of the opinion that workers’personality and job characteristics play a moderating roles.
This research selected Chung-Shan Institute of Science and Technology (CSIST) as real diagnosis sample, and collected data with responses. It got back 307 effective responses(96%). Results indicate that empowerment has an decreasing effect on social loafing indeed. Especially, it is more obvious that active empowerment has an negative influence on social loafing. Besides, worker’s personality strongly moderates the relationship between active empowerment and social loafing; the importance of skill weakly moderates the relationship between active empowerment and social loafing; the feedback of job strongly moderates the relationship between passive empowerment and social loafing.

誌謝 i
摘要 ii
ABSTRACT iii
目次 iv
表次 vi
圖次 vii
第一章 緒論 1
1.1 研究動機與背景 1
1.2 研究目的 4
1.3 論文結構與流程 4
第二章 文獻探討 6
2.1 賦權 6
2.2 社會賦閒 10
2.3 人格特質 14
2.4 工作特性 17
第三章 研究方法 23
3.1 研究架構 23
3.2 操作型定義及衡量方法 25
3.3 研究對象及抽樣方法 28
3.4 共同方法變異 28
3.5 預試結果分析 29
第四章 資料分析與結果 31
4.1 敘述性統計分析 31
4.2 信度與效度分析 32
4.3 共同方法變異 38
4.4 　Pearson積差相關分析 39
4.5 迴歸分析 40
第五章 結論與建議 53
5.1 　實證結果之探討 53
5.2 　管理意涵 55
5.3 　研究限制與未來研究方向 56
參考文獻 57
一、中文部份 57
二、英文部份 59
附錄 63
附錄一：正式問卷 63

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