|
Since the financial tsunami in 2008, foreign companies keep moving out of Taiwan’s life insurance business partially or entirely, local companies keep selling out shares, and a few companies are requested by the Financial Supervisory Commission to increase capital or overtaken by the Taiwan Insurance Guaranty Fund because of a negative net value or RBC below 200%. Although not all these are bad news, being problematic or needing to retreat from business mid-way would certainly create anxiety among consumers towards the insurance companies, especially for the insurance industry that emphasizes walking hand in hand with the customers.
This study aims at exploring the factors that affect the operation performance of the life insurance companies in Taiwan. Among the 20 financial variables of 27 local and foreign life insurance companies during the period from 2008 to 2010, the major variables that affect life insurance companies’ operational performance were found out by means of factor analysis.Five factors were extracted at last, namely “profitability index,” “solvency index,” “operation capability index,” “business development index” and “market share index.” Then, the 27 companies were divided into 6 clusters. The research result shows that these 6 clusters have significant difference in all of the five indices. Variance analysis was then carried out to make Post-Hoc comparisons among the clusters in order to verify and discuss the result.
|