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研究生:朱騰宇
研究生(外文):Teng-Yu Chu
論文名稱:員工自我導向學習能力、組織雙元性與企業動態能力相關性之研究
論文名稱(外文):Relationships among Employee Self-directed Learning, Organizational Ambidexterity and Enterprise Dynamic Capability
指導教授:趙必孝趙必孝引用關係
指導教授(外文):Bih-Shiaw Jaw
學位類別:碩士
校院名稱:國立中山大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2011
畢業學年度:99
語文別:中文
論文頁數:85
中文關鍵詞:組織雙元性自我導向學習動態能力
外文關鍵詞:Organizational ambidexteritySelf-directed learningDynamic capability
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經濟高度全球化導致企業所處的商業環境越來越複雜且變化日趨加速,現代企業必須具備對環境能即時因應或預測的能力,才足以為企業帶來基本生存甚至永續經營的可能性。動態能力理論於90年代為因應市場環境的快速變化而產生,綜合多位學者研究,發現組織的學習、雙元性與管理模式是影響企業動態能力的因素,其中組織雙元性還可以強化組織對新知識與資訊多樣性的掌握能力。
本研究目的主要是探討員工自我導向學習能力、組織雙元性與企業動態能力之關係。研究乃透過問卷調查方式進行資料收集,調查對象以企業之基層員工(工程師、管理師、專員)、基層主管與中階主管為主。問卷發放採電子問卷與紙本問卷二種方式,問卷發放共557份,有效問卷共230份,有效問卷回收率為41.3%。回收樣本利用SPSS 17.0版本統計軟體進行分析與探討各變項間之差異與影響。
本研究實證結果顯示,員工自我導向學習能力、組織雙元性與企業動態能力之間存在顯著正向關係。員工自我導向學習能力越高,則企業動態能力越高;組織雙元性越高,則企業動態能力越高;組織雙元性越高之企業,其員工自我導向學習能力越高。就管理實務上而言,研究結果意味著企業可藉由員工自我導向學習能力的提升與高雙元性組織的建構,來強化企業面對複雜且變化快速的環境時所必須具備的動態能力。

High globalization of economy has led companies into a business environment in which the changes are increasingly complex and faster. In order to survive even succeed over the long term, the modern enterprises must confront reality in real time and predict possibility.
In the 1990s, the theory of dynamic capability arose for responding the rapid changes in market conditions. Many scholars’ researches found that the learning of organization, management models and organizational ambidexterity are the factors to affect the dynamic capability of enterprise. And the organizational ambidexterity can enhance organizational strength of controlling new knowledge and informational diversity.
The purpose of this research is to explore the relationships among self-directed learning, organizational ambidexterity and dynamic capability of enterprise. Research is conducted using survey data collection. Samples are from engineers, administrators, specialists, first-line and midlevel managers in enterprises. Via electronic and paper questionnaires, the numbers of distributed questionnaire is 557, effective questionnaire is 230, and the rate of effective questionnaire is 41.3%.
The analysis results show that there are significantly parallel relationships among self-directed learning, organizational ambidexterity and dynamic capability of enterprise. For enterprise management, strengthening employees’ self-directed learning and building up a high organizational ambidexterity are useful to enhance the dynamic capability of enterprise.

中文摘要 …………………………………………………………………………… III
英文摘要Abstract ………………………………………………………………… IV
第一章 緒論
第一節 研究背景與動機 …………………………………………………………… 1
第二節 研究目的 …………………………………………………………………… 2
第三節 研究流程 …………………………………………………………………… 3
第二章 文獻探討
第一節 企業動態能力 ……………………………………………………………… 4
第二節 自我導向學習能力 ……………………………………………………… 14
第三節 組織雙元性 ……………………………………………………………… 19
第三章 研究方法
第一節 研究架構與變項定義…………………………………………………… 26
第二節 研究假設 ………………………………………………………………… 27
第三節 研究工具與問卷設計 …………………………………………………… 28
第四節 研究對象與資料收集方法 ……………………………………………… 35
第五節 資料分析方法 …………………………………………………………… 39
第四章 資料分析與研究結果
第一節 個人背景變項對自我導向學習能力之差異性分析 …………………… 40
第二節 組織雙元性對自我導向學習能力之差異性分析 ……………………… 49
第三節 組織雙元性對企業動態能力之差異性分析 …………………………… 51
第四節 自我導向學習能力對企業動態能力之影響 …………………………… 53
第五節 研究假設之成果驗證 …………………………………………………… 55
第五章 結論與建議
第一節 研究貢獻 ………………………………………………………………… 57
第二節 管理上的實務建議 ……………………………………………………… 59
第三節 研究限制與未來研究方向 ……………………………………………… 61
參考文獻 …………………………………………………………………………… 63
附錄
附錄(一) 施測問卷 ……………………………………………………………… 71
圖目錄 …………………………………………………………………………… VII
表目錄 …………………………………………………………………………… VIII

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