臺灣博碩士論文加值系統

近年來環保意識高漲，消費者愈傾向於綠色需求，為了因應市場需求的快速變動，因此製造商如何透過綠色知識管理以迅速開發綠色產品之能力，是管理者所面臨的重要課題之一。本研究主要以取得資源，將資源整合應用而發展出能力，進而提高企業之績效的立論點來探討。目前知識管理研究不足之處：一、較少研究談論技術層面的問題；二、更少學者在綠色知識管理的前因後果上著墨。而本研究有別於過去學者，將綠色知識管理部份細分成組織內部、供應商與客戶綠色知識管理來探討，透過文獻探討的支持，將可以解決過去多數學者在知識管理議題中矛盾的問題，並發展出本研究之研究假設。本研究利用國內551家資訊產業之廠商為實證對象，透過結構方程模型(Structural Equation Modeling, SEM)進行研究假設之驗證。研究結果證實，組織內部綠色知識管理及客戶綠色知識管理對於綠色新產品彈性較無顯著影響，但整體而言，廠商透過不同層面的綠色知識管理，除了可增強綠色產品研發與綠色產品組合彈性之能力，亦可為廠商帶來綠色產品績效上的提昇。

In recent years, environmental consciousness, consumers tend to green demand, the rapid response to changes in market demand, so manufacturers how to green knowledge management the ability to quickly develop green products, are managers important issue. This research focuses on access to resources, the resources and develop an ability to integrate applications, and to improve the performance of enterprises to explore the establishment argument. Current knowledge management shortcomings: First, few studies about technical issues; Second, fewer scholars in the green dwell on the causes and effects of knowledge management. In this study, unlike previous studies, into the green part of knowledge management within the organization, suppliers and customers to explore the green knowledge management, through the support of literature, most scholars will be able to resolve past issues in knowledge management issues in the conflict and to develop a hypothesis of this study. Empirical data from 551 Taiwan information firms, and using structure equation modeling(SEM) to test hypothesis. We found that the organization green knowledge management and customer knowledge management for the green new product flexibility than insignificant effect, but firms at different levels of green knowledge management, in addition to enhancing development of green products and green products mix flexibility ability, also green products can improve company performance.

目錄
第一章 緒論 .............................................................................................................................. 8
第一節 研究背景與動機 .................................................................................................. 8
第二節 研究目的 .............................................................................................................. 9
第三節 研究流程 ............................................................................................................ 10
第二章 文獻探討 .................................................................................................................... 11
第一節 知識管理(knowledge management) .................................................................. 11
第二節 綠色產品彈性(Green products flexibility) ........................................................ 15
第三節 綠色產品績效(Green products performance) ................................................... 17
第四節 綠色規範及指令介紹 ........................................................................................ 18
第三章 研究方法 .................................................................................................................... 24
第一節 研究架構 ............................................................................................................ 24
第二節 研究假設 ............................................................................................................ 25
第三節 研究變數與衡量 ................................................................................................ 28
第四節 研究樣本與對象 ................................................................................................ 30
第五節 統計分析方法 .................................................................................................... 31
第四章 實證結果與分析 ........................................................................................................ 33
第一節 敘述性統計 ........................................................................................................ 33
第二節 信效與效度分析 ................................................................................................ 35
第三節 LISREL模型分析 ............................................................................................... 38
第五章 研究結果與討論 ........................................................................................................ 42
第一節 研究結論 ............................................................................................................ 42
第二節 研究意涵 ............................................................................................................ 43
第三節 研究限制 ............................................................................................................ 44
第四節 後續研究建議 .................................................................................................... 44
參考文獻 .................................................................................................................................. 46
附錄：問卷內容 ...................................................................................................................... 54

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