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研究生:範紅泰
研究生(外文):Pham Hong Thai
論文名稱:Study of Problems and Solutions for Implementing ERP System at Enterprises in Nam Dinh Province, Vietnam
論文名稱(外文):Study of Problems and Solutions for Implementing ERP System at Enterprises in Nam Dinh Province, Vietnam
指導教授:董建郎
學位類別:碩士
校院名稱:樹德科技大學
系所名稱:資訊管理系碩士班
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2011
畢業學年度:99
語文別:英文
論文頁數:39
中文關鍵詞:ERPbusiness sizeorganization factorspeople factor
外文關鍵詞:ERPbusiness sizeorganization factorspeople factor
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ERP systems have been adopted and widely implemented in many countries in the world, but in Vietnam it is limited. In the trend of globalization and increasing completion between enterprises, Vietnam enterprises need to raise effectiveness of management and optimize cost. So that, more and more managers realize the benefits and importance of implementing ERP systems in enterprises.
Some enterprises of Vietnam has applied in ERP systems but the effectiveness of application is limited. Therefore, the purpose of my study is to find out the difficulties in implementing ERP systems in Vietnam, namely the business organization factors, people factors, technical factors. Since then find the appropriate solutions for successful ERP implementation.
From the preceding studies, the author proposed a appropriated research model. To test the proposed model, the author conduct a Investigation by collecting survey from members of the enterprises which has been implementing ERP. The last, the author analyzed the survey results using the statistical software SPSS 17.0.

ERP systems have been adopted and widely implemented in many countries in the world, but in Vietnam it is limited. In the trend of globalization and increasing completion between enterprises, Vietnam enterprises need to raise effectiveness of management and optimize cost. So that, more and more managers realize the benefits and importance of implementing ERP systems in enterprises.
Some enterprises of Vietnam has applied in ERP systems but the effectiveness of application is limited. Therefore, the purpose of my study is to find out the difficulties in implementing ERP systems in Vietnam, namely the business organization factors, people factors, technical factors. Since then find the appropriate solutions for successful ERP implementation.
From the preceding studies, the author proposed a appropriated research model. To test the proposed model, the author conduct a Investigation by collecting survey from members of the enterprises which has been implementing ERP. The last, the author analyzed the survey results using the statistical software SPSS 17.0.

ABSTRACT i
Acknowledgements ii
Table of Contents iii
List of Tables v
List of Figures vi
Chapter 1 Introduction 1
1.1 Research background 1
1.1.1 E-commerce 1
1.1.2 ERP 1
1.1.3 ERP benefits 2
1.1.4 Implementation issues 3
1.1.5 Status of applying ERP at Vietnam and Nam Dinh Province 3
1.2 Research motive 4
1.3 Research purpose 4
1.4 Research procedure 5
Chapter 2 Literature Review 7
2.1 History and evolution of ERP in the world. 7
2.1.1 ERP history 7
2.1.2 Evolution of ERP in the world 8
2.2 ERP system 10
2.2.1 What is ERP 10
2.2.2 ERP implementation challenges 15
2.3 Status of ERP application in Vietnam: 15
Chapter 3 Research Method 19
3.1 Research model 19
3.2 Research hypothesis 19
3.3 Measurement of variables 20
3.4 Data collection 22
3.4.1 Sampling method 22
3.4.2 Population 22
3.4.3 Data collection method 22
Chapter 4 Research Results 23
4.1 Sample description 23
4.2 Reliability and validity of variables 24
4.3 Hypothesis test 26
4.4 Discussion 30
Chapter 5 Research Conclusions 31
5.1 Findings and contribution 31
5.2 Implication 31
5.3 Limitation 31
5.4 Future study 32
References 33
Apendix A Research Questionnaire 37

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