(3.238.173.209) 您好!臺灣時間:2021/05/08 15:54
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果

詳目顯示:::

我願授權國圖
: 
twitterline
研究生:蔡鈞宇
研究生(外文):Chun-Yu Tsai
論文名稱:任務相依性與團隊工作品質對專案績效之影響
論文名稱(外文):The Effects of Task Interdependence and Team Work Quality on Project Performance
指導教授:劉俞志劉俞志引用關係
指導教授(外文):Yu-Chih Liu
學位類別:碩士
校院名稱:元智大學
系所名稱:資訊管理學系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2011
畢業學年度:99
語文別:中文
論文頁數:51
中文關鍵詞:任務相依性團隊工作品質專案績效
外文關鍵詞:teamwork qualitytask interdependenceteam project performance
相關次數:
  • 被引用被引用:0
  • 點閱點閱:276
  • 評分評分:系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
專案績效是透過團隊成員共同努力,產出符合需求、預算之產品,專案管理人須藉由促進團隊成員間的溝通、交流及相互幫助才能達成任務目標。資訊科技的快速演進,工作任務需求日益複雜,團隊成員互動品質更趨重要。
Hogel 與 Gemuenden(2001) 提出團隊工作品質的概念,以衡量團隊成員間之互動品質。任務相依性使團隊成員須更加頻繁的交流,藉由環環相扣的子任務,任務相依性對於團隊工作品質是否會有顯著的影響。專案績效為強調專案成果是否符合需求、時間等條件,本研究旨在探討任務相依性與團隊工作品質是否會對於專案績效產生影響。本研究以台灣、澳洲軟體產業成員為施測對象。以問卷調查的方式收集資料。本研究澳洲部分有效問卷101份,有效回收率為33.66%,台灣部分有效問卷為240份,有效回收率為68%。使用描述性統計、因素分析、信度分析、相關分析與結構方程式得到下列結論:任務相依性對於團隊工作品質有顯著正向影響,並且團隊工作品質對專案績效有部分顯著正向影響。並依據研究發現提出以下建議:鼓勵專案成員溝通,並確定所有成員了解目標內容與專案管理人員須有效幫助協調成員分配工作內容。


Project performance is based on whether the project meets the requirement, schedule and budget that created by team members. In order to accomplish the set goals, the project manager has to maintain the quality of communication and mutual support among team members. More over, rapidly developing information technology requires higher team work quality than before.
Hogel and Gemuenden (2001) developed the concept of team work quality to measure the quality of interaction among team members. The features of task interdependence push team members to have frequent communication for grasping the details of the whole project. The concept of project performance emphasizes that the result must meet schedule and budget. In this thesis, we focus on the impact of project performance from task interdependence and team work quality.
This study collected data from software employees in the IT industry of Taiwan and Australia. This study also adopts different statistical methods including descriptive statistics, reliability analysis, validity analysis and Partial Least Square to analyze the data.


書名頁 i
論文口試委員審定書 ii
授權書 iii
中文摘要 iv
英文摘要 v
誌謝 vi
目錄 viii
表目錄 ix
圖目錄 x
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究流程與章節架構 2
第二章 文獻探討 4
第一節 相依性 4
第二節 團隊工作品質 9
第三節 專案績效 14
第三章 研究方法 15
第一節 研究架構 15
第二節 研究變項之操作型定義 21
第三節 樣本特性分析 23
第四節 資料處理與分析方法 24
第四章 研究分析與結果 26
第一節 資料分析方法 26
第二節 描述統計 27
第五章 結論與未來方向 35
第一節 研究結果 35
第二節 研究貢獻 36
第三節 未來發展 37
文獻 39
附錄 47


林尚平、湯大緯,”群體組織公民行為與人力資源管理之關係”, T&D飛訊第32期, 2005

Agresti, W. “New Paradigms for Software Developmen”t. IEEE Computer Society Press, 1986, Washington D.C.

Alderfer, C. P. “An intergroup perspective on group dynamics”, Handbook of Organizational Behavior, 1987, pp 190-222. Prentice- Hall, Englewood Cliffs, NJ,.

Bennis, W. and. Shepherd, H. “A theory of group development”. Human Relations, (9), 1956, pp. 415-437.

Beath, C. M., "Strategies for Managing MIS projects: A Transaction Cost Approach," Proceedings of the Fourth International Conference on Information Systems. Houston, TX, 1983, pp 133-147

Bion, W.R., 1961. Experiences in groups. London, Tavistock. Cannon-Bowers, J.A. and E. Salas, 2001. Reflections on shared cognition. Journal of Organizational Behavior, 22: 195-202.

Brannick, M. T., A. Prince, C. Prince, E. Salas. 1995. The measurement of team process. Human Factors 37(3) 641-651.

Campbell, J.P. and Pritchard, R.D. “Motivation theory in industrial and organizational psychology”., Handbook of industrial and organizational psychology, 1976.

Campion, M. A., Medsker G. J., and Higgs A. C. “Relations between work group characteristics and effectiveness: Implications for designing effective work groups”, Personnel Psych, (46:4), 1993, pp 823-850.

Carron, A. V., Brawley, L. R., and Widmeyer,W. N. “The measurement of cohesiveness in sport groups”. Advances in sport and exercise psychology measurement,1998 ,pp. 13–226.
Carron, A. V .,”Cohesiveness in sport group: Interpretations and consideration”. Journal of Sport Psychology, 1982, (4), pp123-138.

Cannon-B, J.A., Tannenbaum E. and Salas C.E., “Defining competencies and establishing team training requirements”, Team effectiveness and decision making in organizations. San Francisco: Jossey-Bass; 1995. pp. 333-80.

Cropanzano, R., and Mitchell, M. “Social exchange theory: An interdisciplinary review.” Journal of Management, (31:6), 2007,pp 874–900.

Cooprider, J. G. and J. C. Henderson, "Technology-process Fit: Perspectives on Achieving Prototyping Effectiveness," Journal of Management Information Systems, (7: 3), pp 67-87.

Curşeu, P. L “Intra-Group Conflict and Teamwork Quality: The ModeratingRole of Leadership Styles”, Administrative Science, 2011, (1), pp 3-13.

Deutsch, M, “An experimental study of the effects of co-operation and competition upon group process”. Human Relations,(2), 1949, pp 199-232.

Dayan, M and Benedetto, C.A.D. “Antecedents and consequences ofteamwork quality in new product development projects”. European Journal of Innovation Management (12:1), 2009, pp. 129-155

Deutsch, M, “The Resolution of Conflict: Constructive and Destructive Processes”, Yale University Press, 1973.

Deutsch, M., “Sixty years of conflict”, The International Journal of Conflict Management, (1), 1990,pp 237–263.

FAA, “Crew Resource Management Training”, Advisory Circular 120-51E,Washington, 2004, DC: Federal Aviation Administration.

Festinger ,L., Schachter S., and Back K. “Social Pressure in Informal Groups”, 1950. New York: Harper Collins

Gerben van der Vegt, Ben Emans, and Evert van de Vliert. . “Motivating Effects of Task and Outcome Interdependence in Work Teams”, Group & Organization management, (23:2), 1998, pp 124-143.

George, J.M, and Bettenhausen K. “Understanding prosocial behavior,sales performance, and turnover: A group level analysis in a service context”, Journal of Applied Psychology, 1990, (75:6), pp 698-709.
Greenberg, J. and Baron, R. “A. Behavior in Organizations”, 9th Edition, Upper Saddle River NJ: Pearson Prentice Hall, 2008.

Griffin, A., J. R. Hauser. 1992. Patterns of communication among marketing, engineering and manufacturing: A comparison between two new product development teams. Management Sci. (38:3) 360-373.

Guzzo, R. A. “Group decision making and group effectiveness in organizations”, Designing effective work groups,1986, pp. 34-71.

Hackman, J. R. “The design of work teams”. Handbook of Organizational Behavior. Prentice-Hall, Englewood Cliffs, NJ,1987,pp 67-102.

Helmrich, R. L., Merrit, A. C. and Wilhelm, J. A., “The Evolution of Crew Resource Management Training in Commercial Aviation”, International Journal of Aviation Psychology, (9:1), 1999, pp. 19-32.

Henderson, J. C., and Lee, S. “Managing I/S design teams - a control theories perspective”, Management Science, (38:6),1992,pp 757-777.

Hoegl, M and Parboteeah, K. P., “Autonomy and teamwork in innovative projects”, Hum Resour Manage, (45:1), 2006, pp. 67–79.

Hoegl, M., Ernst, H. and Proserpio, L., “How teamwork matters more as team member dispersion increases”, Journal of Product Innovation Manage, (24:2), 2007, pp. 156–165.

Hoegl, M.and Parboteeah, K. P., “Creativity in innovative projects: how teamwork matters”, J Eng Technol Manage, (24:2), 2007, pp. 148–166.
Hoegl. M and Gemuenden, H. G .“Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence “, Organization Science, (12:4) ,2001, pp. 435-449

Homans, G. C.. “Social Behavior: Its Elementary Forms”, Harcourt, Brace, Jovanovich, 1974,New York.

Ives, B and Learmonth, G., “The information systems as a competitive weapon”, Commun ACM, (27:12), 1984, pp. 1193–1201.

Ibbs, C. W. and Kwak, Y.H., “Assessing project management maturity”, Project Management Jouranl, (31:1) , 2000, pp. 32–43.

Johnson, D, W. and Johnson, R. T. “Cooperation and Competition: Theory and Research”, Interaction Book Company, 1989.

Joseph L. C. Cheng, “Interdependence and Coordination in Organizations: A Role-System Analysis “, The Academy of Management Journal (26:1), 1983, pp. 156-162

Jones, E., Watson, B., Gardner, J. and Gallois, C., “Organizational communication: challenges for the new century”, Journal of Communication, (54:4), 2004, pp. 722-50.

Katz, D. and Kahn, R. L. “The Social Psychology of Organizations”, 1966,New York: John Wiley

Kelley, H. H. and Thibaut, J. “Interpersonal relations: A theory of interdependence”, New York: Wiley, 1978.

Kiggundu, M. N., “Task interdependence and the theory of job design,” Academy of Management Review, (6:3), 1981, pp. 499-508.

Kotter, J. P. “A Force for Change: How Leadership Differs from Management”, New York: 1990, The Free Press.

Kozlowski, S.W.J., Gully, S.M., Nason, E.R., and Smith, E.M. “Developing adaptive teams: A Theory of compilation and performance across levels and time”. The Changing nature of performance: Implications for staffing, motivation, and development, 1999, pp 240-292.

Saavedra, R., Early, P.C., and Van Dyne, L. “Complex interdependence in task-performing groups”. Journal of Applied Psychology, (78:1), 1993, pp 61-72.

Salas E., Dickinson, T., Converse, S., and Tannenbaum, S., “Towards an understanding of team performance and training,” Teams: Their training and performance, (16), 1992, pp. 3–29.

Scott, J. E. and Vessey, I., “Managing risks in enterprise systems implementations”, Commun ACM, (45:4), 2002, pp. 74–81.

Schulman, P. R., “The Negotiated Order of Organizational Reliability”, Administration &Society, (25:3), 1993, pp. 353-372.

Schrader, S., and Goepfert, J. “Structuring manufacturer-supplier interaction in new product development teams: An empirical analysis,” Relationships and Networks in International Markets, 1996Pergamon, New York, NY.

Sundstrom , E., “Supporting work team effectiveness: best management practices for fostering high performance”, Jossey-Bass Publishers, San Franciscom, 1999.

Sutcliff , K. M., “Organizational Environments and Organizational Information Processing”, The New Handbook of Organizational Communication, London: Sage Publications, ,2001, pp. 197-230.

Larson, J. R., and Schaumann. L. J. “Group goals, group coordination, and group member motivation”, Human Performance (6:1), 1993,pp 49-69.

McCulloch, P., Rathbone, J. and Catchpole K., “Interventions to improve teamwork and communications among healthcare staff”, British Journal of Surgery Society,(98:4), 2011, pp. 469-479.

McGregor, D. The human communication. California: Wadsworth publishing Company, 1960.

Mintzberg, H “The structuring of organizations: A synthesis of the research”, Prentice-Hall (Englewood Cliffs, N.J.),1979.

Mintzberg, H. “The Nature of Managerial Work”, New York, 1973, Harper & Row.
Mintzberg, H, “Mintzberg on Management”, 1989,New York: The Free Press

Mullen, B., and Copper C. “The relation between group cohesiveness and performance: An integration”, Psychological Bulletin, 1994, (115:2), pp 210-227.

Mohr, J., Spekman, R.,. “Characteristics of partnership success: partnership attributes, communication behavior , and conflict resolution techniques”. Strategic Management Journal (15:2), 1994, pp 135–152.

Mookerjee, A. S., “Global Electronic Wholesale Banking Delivery-System Structure”, unpublished D. B. A.dissertation. Harvard University, Cambridge, MA, 1988.

Nash, K., “3 triumphs, 3 breakdowns”, Baseline, (14:2), 2003, pp. 22-23.

Olson, E. M., Walker, O. C., Ruekert, R. W., and Bonner, J. M. “Patterns of cooperation during new product development among marketing, operations and R&D: Implications for project performance”. Journal of Product Innovation Management, (18), 2001,pp 258-271.

Parker, G. M.. “Team Players and Teamwork : the New Competitive Business Strategy”, San Francisco, 1990, CA : Jossey-Bass Publishers.

Pinto, M. B., Pinto, J. K. and Prescott, J. E., “Antecedents and Consequences of Project Team Cross-functional Cooperation,” Management Science, (39:10), 1993, pp. 1281-1297.

Pinto, M. B., and Pinto J. K. “Project team communication and cross functional cooperation in new program development”, Journal of Product Innovation Management, (7:3),1990 ,pp200-212.

Pirouz, D. M. (2006). An overview of partial least squares. Retrieved February 19, 2008, from http://www.merage.uci.edu/~dpirouz04/research/pls/PLS.pdf.

Ruekert, R. and Walker, O., “Marketing''s Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence,” Journal of Marketing, (51),1987, pp. 1-19, 1987.

Ruekert, R. and Walker, O., “Marketing''s Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence,” Journal of Marketing, (51),1987, pp. 1-19, 1987.

Reason, J. “Managing the Risks of Organizational Accidents”, 1997, Aldershot: Ashgate

Rostj J. C. “Leadership for the Twenty-first Century”, Westport, 1991,CT: Greenwood.

Tannenbaum, S. I., Beard R. L., and. Salas. E. “Team building and its influence on team effectiveness: An examination of conceptual and empirical developments”. Issues, Theory, and Research in Industrial/Organizational Psychology, (82),1992, pp 117-153.

The Standish Group , The CHAOS report, 2004.

Tjosvold, D., “Implications of controversy research for management”, Journal of Management, (11), 1985,pp 21–37.

Tjosvold, D. “Cooperation theory, constructive controversy, and effectiveness: learning from crisis”, in Guzzo, R.A. and Salas, E. (Eds), Team Effectiveness and Decision Making in Organizations, Jossey-Bass, San Francisco, CA, 1995, pp. 79-112.

Tuckman, B.W. “Developmental sequence in small groups”, A Research and Applications Journal, (63:6), 1965,pp 384-399.

Tuckman, B.W. and Jensen M.A.C. “Stages of small group development revisited”, Group and Organizational Studies,( 2:4), 1977, pp. 419-427.

Van de Ven, A. H.. “On the Nature, Formation and Maintenance of Relations among Organizations”, Academy of Management Review, (14), 1976, pp. 24-36.
Wall, T.D., Nigel, J. K, Paul R. J and Chris, W. C “Outcomes of Autonomous Workgroups: A Long-Term Field Experiment “, The Academy of Management Journal, (29:2), 1986, pp 280-304.

Wall, G., and McDonald, M. “Improving bus service quality and information in Winchester”. Transport Policy, (14: 2), 2007, pp.165–179.

Weick, K.E. “The Social Psychology of Organizing”, Random House, 1979,New York, NY.

Weick, K.E. “Sensemaking in Organizations”, Sage,1995, Thousand Oaks, CA.

Wiendieck, G.. “Teamarbeit. Frese”,. Handwoerterbuch der Organisation, C. E. 1992,Poeschel Verlag, Stuttgart, Germany.

Wildavsky, A. “Searching for Safety”, London:,Transaction Books,1988.

Yukl, G., “Leadership in Organizations”, Upper Saddle River, 2006 NJ Prentice HaU

Zaleznik, A. “Managers and Leaders: Are They Different?”, Harvard Business Review, (55:5), 1977, pp. 67-78.


QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
系統版面圖檔 系統版面圖檔