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研究生:阮麗姮
研究生(外文):Nguyen Le Hang
論文名稱:文化智商與工作績效關係之研究:以越南勞工工作滿足為中介變數
論文名稱(外文):The Relationship between Cultural Intelligence and Performance with the Mediating Effect of Job Satisfaction: A Case Study from Vietnamese Laborers in Taiwan.
指導教授:楊豐華楊豐華引用關係
指導教授(外文):Yang,Fenghua
口試委員:楊豐華
口試委員(外文):Yang,Fenghua
口試日期:2012-06-27
學位類別:碩士
校院名稱:大葉大學
系所名稱:國際企業管理學系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2012
畢業學年度:100
語文別:英文
論文頁數:89
中文關鍵詞:文化智商工作績效工作滿足
外文關鍵詞:Cultural IntelligencePerformanceJob Satisfaction
相關次數:
  • 被引用被引用:0
  • 點閱點閱:208
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  • 收藏至我的研究室書目清單書目收藏:1
本研究的目的是探討文化智商(CQ) 的角色與外勞的工作績效的影響。本研究還尋找工作滿足的中介影響到文化智商與工作績效之關係。 收集的數據來自在台灣工作的越南員工。 本研究發放紙本問卷250份、 有效回收198份、 有效回收率為79.2%。 從調查的回覆使用多元迴歸、 t檢驗相關分析與單因子變異數分析。 結果表明、 文化智商與工作滿足、 工作績效呈現正相關。 此外、 本研究發現、 工作滿足部分中介CQ和績效的關係。最後,還有一些建議、 供未來研究之用。
The purpose of the present study was to explore the role of cultural intelligence (CQ) and its effect on performance of foreign laborers. We also examined the mediating effect of job satisfaction on the relationship between CQ and performance. Data was collected from Vietnamese laborers working in Taiwan. A paper-based survey, with a return rate of 79.2 %, was completed by 198 Vietnamese laborers working in Taiwan’s manufacturing industries. Responses from the survey were statistically analyzed with reliability, multiple regression, t-test and one-way ANOVA analyses and correlation. The results showed that CQ was positively related to the performance and job satisfaction of Vietnamese employees. In addition, we found that job satisfaction partly mediated the relationship of CQ and performance. Finally, there are some suggestions for further research.
摘要 iii
ABSTRACT iv
ACKNOWLEDGEMENTS v
TABLE OF CONTENTS vi
LIST OF TABLES ix
LIST OF FIGURES x
CHAPTER 1: INTRODUCTION 1
1.1. Research background and motivation 1
1.2. The purpose of study 3
1.3. Research Process 4
The process of this research will be presented as follows: 4
CHAPTER 2: LITERATURE REVIEW 6
2.1. Cultural Intelligence and Performance 6
2.1.1. Cultural Intelligence 6
2.1.2. Performance 8
2.1.3. Relationship between cultural intelligence and performance 8
2.2. Cultural intelligence and Job satisfaction 10
2.2.1 Job satisfaction 10
2.2.2. Relationship between cultural intelligence and Job satisfaction 12
2.3. Job satisfaction and Performance 13
2.4. Cultural intelligence, Job satisfaction and Performance 14
CHAPTER 3: METHODOLOGY 16
3.1. Research Design 17
3.2. Participants and Setting 17
3.3. Research Variables and Measures 17
3.3.1. Independent Variables 17
3.3.2. Mediating Variables 18
3.3.3. Dependent Variables 19
3.3.4. Demographic Control Variables 19
3.4. Procedure 20
3.4.1. Samples and Data collection 20
3.4.2. Instrument 21
3.4.3. Data Analysis 22
CHAPTER 4: ANALYSIS RESULTS 24
4.1. Sample characteristics 24
4.2. Variable Reliability: 27
4.2.1. Cultural Intelligence variable: 27
4.2.2. Job Satisfaction variable: 29
4.2.3. Performance: 29
4.2.4. Organization Commitment 30
4.2.5. Psychological Owner: 31
4.2.6. Social Support 32
4.3. The relationship between demographic variables and continuous variables 33
4.3.1. Independent T-test 33
4.3.2. One-way ANOVA 35
4.5. Correlation Analysis 45
4.6. Hypotheses Testing 46
CHAPTER 5: CONCLUSIONS AND SUGGESTION 51
5.1. Conclusion 51
5.2. Contribution of this research 51
5.3. Limitation 52
5.4. Recommendations for Future Research 53
REFERENCE 55
APPENDIX 1: ENGLISH VERSION OF QUESTIONNAIRE 60
APPENDIX 2: VIETNAMESE VERSION OF QUESTIONNAIRE 70


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