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研究生:郭若妤
研究生(外文):Jo-YuKuo
論文名稱:行動電話之單手瀏覽手勢設計
論文名稱(外文):One-Handed Gesture Design for Browsing on Touch Phone
指導教授:吳豐光吳豐光引用關係
指導教授(外文):Fong-Gong Wu
學位類別:碩士
校院名稱:國立成功大學
系所名稱:工業設計學系碩博士班
學門:設計學門
學類:產品設計學類
論文種類:學術論文
論文出版年:2012
畢業學年度:100
語文別:中文
論文頁數:64
中文關鍵詞:單手互動雙面觸控手勢網頁瀏覽觸控手機
外文關鍵詞:one-handed interactiondual-surface touch gestureweb browsingtouch phone
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搭載多重觸控技術的智慧型手機近年來全球市占率上升,行動工作者增加,自然互動輸入介面已是產品成功的創新關鍵,雲端科技和社群網路蓬勃發展,進一步促使行動網路服務更加成熟。因而在移動中或戶外操作手機的機會增加,使用者經驗隨之改變,以單手握持手機造成大拇指遮蔽和螢幕尺寸變大增加瀏覽活動頻率等問題,使得小螢幕網頁介面設計和行動瀏覽器如何扮演輔助角色等相關研究議題更顯重要。
本研究目的為了解在單手握持的情境下,雙面觸控手勢輸入對拇指有限運動範圍和瀏覽網頁經驗的影響,提出一組瀏覽手勢和設計建議,幫助設計師由使用者經驗創造更好的手勢,分為三個階段實驗:
第一階段探討行動網路的使用者脈絡,從觀察訪談和問卷調查結果挑選五個瀏覽功能:上下頁、縮放、開新分頁、關閉分頁和搜尋。
第二階段利用焦點團體法,針對各瀏覽功能進行符號原則的語彙聯想,再透過六三五思考法設計大量手勢圖樣,每項功能挑選出五個手勢進行混淆矩陣評估,參考各手勢認知程度、動作時間和滿意度提出最佳手勢設計。
第三階段為模擬行動網頁瀏覽任務,設計瀏覽手勢系統評估使用性,實驗結果顯示手勢組的完成時間、錯誤率與拇指疲勞程度表現都較傳統單手組佳,確實改善單手握持手機的使用經驗。

Natural-User-Interface (NUI) has become the key factor for successful product innovation recently. Since the raising of multi-touch phone’s global market share, the population of mobile workers increased, further expanded the need of mobile network service. The larger area of multi-touch screen also causes the frequent browsing behaviors. However, user experience is different in mobile environment. People prefer to hold mobile phone with one hand, but fat finger problem occurs more obviously as well as the limitations of finger movement.
The goal of this research is to understand how dual-surface touch gesture helps user interact mobile phone with one hand from user experience perspective. Hence, we proposed a set of gestures and some design recommendations for enhancing the browsing usability.
First, we investigated the user context of mobile web, five browsing functions were selected: back/next, zoom, new tab, close tab, and search. According to signal theory, we developed the semantic dimensions of gesticulation for these functions in focus group. Then we designed various gesture patterns by method 635 and evaluated 25 gestures in confuse matrix, recognized time and subject preference. Finally we emulated the information seeking task on mobile phone.
The results showed that, compare to traditional graphic user interface (GUI), browsing gestures eased the thumb fatigue, reduced the error rate and task completed time.

摘要 i
Abstract ii
誌謝 iii
目錄 iv
表目錄 vii
圖目錄 viii

第一章 緒論 1
1-1 研究背景 1
1-2 動機與問題描述 2
1-2-1 瀏覽行為 2
1-2-2 單手握持裝置 3
1-2-3 觸控技術問題 4
1-3 研究目的與重要性 4
1-4 研究範圍與限制 5
1-5 研究架構與流程 6

第二章 文獻回顧 7
2-1 使用者經驗與行動網路 7
2-1-1 行動網頁瀏覽行為與認知 8
2-1-2 小螢幕網頁介面設計與互動技術 8
2-1-3 小結 9
2-2 單手握持裝置 10
2-2-1 手指運動限制 11
2-2-2 雙面操控 12
2-2-3 小結 12
2-3 直接觸控輸入 13
2-3-1 硬體改進方面 13
2-3-2 介面改進方面 13
2-4 手勢輸入相關研究 14
2-4-1 平面觸控手勢 15
2-4-2 手勢認知與設計 17
2-4-3 小結 19

第三章 研究方法與實驗步驟 20
3-1 實驗目標 20
3-2 實驗架構 20
3-3 第一階段:挑選瀏覽指令 22
3-3-1 觀察與訪談 23
3-3-2 問卷調查 25
3-4 第二階段:設計瀏覽手勢樣本 26
3-4-1 實驗原型尺寸訂定 26
3-4-2 焦點團體法 27
3-4-3 六三五思考法 28
3-4-4 混淆矩陣 29
3-5 第三階段:瀏覽手勢使用性評估 30
3-5-1 瀏覽手勢系統介紹 30
3-5-2 瀏覽手勢使用性實驗流程 31
3-5-3 實驗規劃與設定 33

第四章 實驗結果與分析 37
4-1 設計瀏覽手勢樣本 37
4-1-1 功能語彙聯想 37
4-1-2 瀏覽手勢樣本發展 39
4-1-3 決定最終手勢樣本 42
4-1-4 討論 44
4-2 瀏覽手勢使用性評估 46
4-2-1 任務完成時間 47
4-2-2 錯誤率 47
4-2-3 主觀量表問卷 47
4-2-4 討論 50

第五章 結論與建議 51
5-1 結論 51
5-2 後續研究與建議 52

第六章 參考文獻 53
第七章 附錄 58
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