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研究生:于力元
研究生(外文):Batmunkh Oyunbat
論文名稱(外文):Wooden Furniture Design Using Quality Function Deployment: A Case Study in Campus Open Spaces
指導教授:歐陽奇歐陽奇引用關係
指導教授(外文):Ou Yang Chi
口試委員:吳桂陽歐陽奇曾亮陳信安
口試委員(外文):Wu Gui YangOu Yang ChiZen LiangCheng Xin An
口試日期:2012-07-23
學位類別:碩士
校院名稱:國立聯合大學
系所名稱:建築學系碩士班
學門:建築及都市規劃學門
學類:建築學類
論文種類:學術論文
論文出版年:2012
畢業學年度:100
語文別:英文
論文頁數:98
外文關鍵詞:outdoor furnitureQFDoutdoor spacecommunity besed design
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Many people live and work on campuses every day. The environment that they dwell and interact with is important to their quality of life and health. The campus landscape and their element outdoor furniture is great importance to millions of students, faculty, and staff at campus. Surrounding communities are also significantly affected by university campuses because the university often provides education and social events, as well as economic activities. Outdoor furniture is one of the most important elements to do the activity in campus landscape. With more and more universities expanding and redesigning their landscape spaces, therefore their outdoor furniture’s shape, dimension, quality and usage are also changing and redesigning. One of the significant changes in the design process is the taking of users’ needs/concerns into account. This change is influenced by a community-based design concept found in public spaces design.
In this thesis, we examine the past practice of outdoor wooden furniture design in campus spaces and propose using Quality Function Deployment (QFD) to fill in this missing link. QFD has been used in various industries, including service and manufacturing, for years. It emphasizes the importance of taking users’ needs, called Voice of Customers (VOC), into the design process. The employment of different matrices to capture the relationship between VOC and subsequent design and quality characteristics makes QFD a unique framework suitable to fill the gap in the current design process. A case study of outdoor wooden furniture design is conducted to examine the applicability of QFD in outdoor wooden furniture design in campus space, including the advantages, the obstacles, and the unique condition of using QFD in furniture design. The study produces several insights on the application of QFD in outdoor wooden furniture design in campus space.
ABSTRACT ................................ ................................ ................................ ................................ .................. III
ACKNOWLEDGEMENTS ................................ ................................ ................................ .............................. IV
TABLE OF CONTENTS ................................ ................................ ................................ ................................ ... V
LIST OF FIGURES ................................ ................................ ................................ ................................ ........ VII
LIST OF TABLES ................................ ................................ ................................ ................................ ......... VIII
CHAPTER 1 INTRODUCTION ................................ ................................ ................................ ......................... 1
1.1 PRACTICE PROJECTS ................................ ................................ ................................ ................................ ....... 2
1.1.1 First practice project................................ ................................ ................................ ......................... 2
1.1.2 Second practice project ................................ ................................ ................................ .................... 3
1.2 RESEARCH FINDINGS ................................ ................................ ................................ ................................ ...... 5
1.3 RESEARCH PROCESS METHODOLOGY ................................ ................................ ................................ .................. 8
CHAPTER 2 BACKGROUND ................................ ................................ ................................ ............................ 9
2.1 OUTDOOR FURNITURE AND QUALITY PROCESS ................................ ................................ ................................ ..... 9
2.1.1 Wood usage for furniture ................................ ................................ ................................ ................. 9
2.1.2 Quality of construction ................................ ................................ ................................ ................... 11
2.1.2.1 Joints ................................ ................................ ................................ ................................ ....................... 11
2.1.2.2 Sturdiness ................................ ................................ ................................ ................................ ................ 13
2.1.3 Quality finish furniture ................................ ................................ ................................ ................... 14
2.1.3.1 Sanding ................................ ................................ ................................ ................................ .................... 14
2.1.3.2 Staining ................................ ................................ ................................ ................................ .................... 15
2.1.3.3 Finishing ................................ ................................ ................................ ................................ .................. 15
2.2 A NEW DESIGN APPROACH FOR CAMPUS OPEN SPACE ................................ ................................ ......................... 16
2.2.1 Users should participate in the design process ................................ ................................ .............. 16
2.2.2 Community-based design process ................................ ................................ ................................ .. 16
2.2.3 The need for the new design paradigm ................................ ................................ .......................... 18
2.2.4 New approach – Quality Function Deployment ................................ ................................ ............. 19
2.2.5 Compare QFD and community-based process ................................ ................................ ............... 20
2.3 THESIS INTENT AND FOCUS ................................ ................................ ................................ ............................ 21
CHAPTER 3 LITERATURE REVIEW ................................ ................................ ................................ ................ 23
3.1 COMMUNITY-BASED APPROACH ................................ ................................ ................................ ..................... 24
3.1.1 Public space ................................ ................................ ................................ ................................ .... 24
3.1.2 The problems of community-based approach ................................ ................................ ................ 27
3.2 CAMPUS OUTDOOR SPACE ................................ ................................ ................................ ............................. 27
3.2.1 Landscape open spaces give identity to campuses ................................ ................................ ........ 28
3.2.2 Provide settings for all kinds of campus activities ................................ ................................ .......... 28
3.2.3 Protect nature environment ................................ ................................ ................................ ........... 29
3.2.4 Aesthetic pleasure ................................ ................................ ................................ .......................... 29
3.3 WOOD IN THE LANDSCAPE ................................ ................................ ................................ ............................ 29
3.3.1 History of Wood in Landscape Architecture ................................ ................................ ................... 29
3.3.2 Wood in the landscape design in past years ................................ ................................ .................. 30
3.4 MORPHOLOGY OF OUTDOOR FURNITURE ................................ ................................ ................................ ......... 31
3.5 ERGONOMICS ................................ ................................ ................................ ................................ ............. 35
3.6 QUALITY FUNCTION DEPLOYMENT (QFD)................................ ................................ ................................ ......... 39
3.6.1 What is QFD ................................ ................................ ................................ ................................ ... 39
3.6.2 House of Quality (HoQ) ................................ ................................ ................................ .................. 41
3.6.3 Application of QFD in furniture ................................ ................................ ................................ ...... 45
3.6.3.1 Benefits of using QFD in furniture ................................ ................................ ................................ ........... 46
CHAPTER 4 OUTDOOR WOODEN FURNITURE DESIGN IN CAMPUS SPACE USING QUALITY FUNCTION DEPLOYMENT ................................ ................................ ................................ ............................. 47
4.1 DEFINE THE USERS/CUSTOMERS ................................ ................................ ................................ ..................... 47
4.2 ACQUIRE USER NEEDS ................................ ................................ ................................ ................................ . 48
4.3 RANK USER NEEDS ................................ ................................ ................................ ................................ ....... 52
4.4 IDENTIFY DESIGN ATTRIBUTES ................................ ................................ ................................ ......................... 54
4.5 DEVELOPMENT OF CORRELATION MATRIX, LINKING REQUIREMENTS/NEEDS TO DESIGN ATTRIBUTES .............................. 55
CHAPTER 5 DISCUSSION ................................ ................................ ................................ ............................. 63
5.1. BENEFITS USING QFD ................................ ................................ ................................ ................................ . 63
5.2 OBSTACLES USING QFD ................................ ................................ ................................ ................................ 64
CHAPTER 6 CONCLUSION ................................ ................................ ................................ ........................... 66
6.1 CONCLUSION 1 ................................ ................................ ................................ ................................ ........... 66
6.2 CONCLUSION 2 ................................ ................................ ................................ ................................ ........... 67
6.3 CONCLUSION 3 ................................ ................................ ................................ ................................ ........... 68
REFERENCE................................ ................................ ................................ ................................ ................. 70
APPENDIX ................................ ................................ ................................ ................................ .................. 72
APPENDIX A ................................ ................................ ................................ ................................ .................... 72
APPENDIX B ................................ ................................ ................................ ................................ ..................... 85
APPENDIX C ................................ ................................ ................................ ................................ ..................... 86
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