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研究生:廖冠銘
研究生(外文):Kuan-Ming Liao
論文名稱:公部門資訊系統雲端化之滿意度分析-以國軍新一代財務資訊系統為例
論文名稱(外文):The Satisfaction Analysis of the Cloud Computing for an Information System of Public Sector: the Case of Army's New Financial Information System
指導教授:陳菁瑤陳菁瑤引用關係
指導教授(外文):Jing-Yau C. Cheng
學位類別:碩士
校院名稱:世新大學
系所名稱:經濟學研究所(含碩專班)
學門:社會及行為科學學門
學類:經濟學類
論文種類:學術論文
論文出版年:2012
畢業學年度:100
語文別:中文
論文頁數:70
中文關鍵詞:二元勝算對數模型雲端資訊系統滿意度
外文關鍵詞:Binary logistic modelCloud computing information systemSatisfaction
相關次數:
  • 被引用被引用:4
  • 點閱點閱:319
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
本文主要依據湯宗益、張紹勳(2001)以系統整體滿意度為應變數,策略效益、交易效益及資訊效益為自變數,探討以網路為基礎架構(web-based)的資訊系統量表,及DeLone and McLean(2003)提出以資訊品質、系統品質及服務品質作為自變數,組織滿意度為應變數,探討資訊系統成功模式,分析國軍新一代財務資訊系統雲端化後的滿意度分析,並以此作為模型設定基礎。此外,以問卷調查法取得系統使用者滿意度與個人特性相關資料,並運用二元勝算對數模型進行相關分析,探討影響國軍新一代財務資訊系統雲端化後滿意度呈現顯著差異的主要因素。
實證結果發現,新一代雲端化後之財務資訊系統,資訊品質、系統品質、服務品質、策略效益、交易效益及資訊效益,分別對於系統的滿意度呈現統計上的正向影響,但影響的顯著性隨著分析面項擴增而下降;另外使用者特性方面,年齡與身份別則對於系統的滿意度呈現統計上的負向顯著影響。本文結論為雲端化後之新一代的財務資訊系統,應該是能夠不分階層與年齡皆能運用的工具,於系統研發時應該將各個階層的使用者需求涵蓋進去,以提昇系統的操作性與適用性,才是可符合雲端化系統的優點。
This study is based on the principles introduced by Tang Jong-yi and Zhang Shao-Hsiun (2001), using the overall satisfaction with the military’s new generation of financial information system after clouding as dependent variable, and the strategies, trading, and information benefits as independent variables to explore scale of the web-based information. It also attempts to specify the model referred to the framework proposed by Delone and McLean (2003) in which the qualities of information, system, and services presentred as independent variables and organizational satisfaction as dependent variable, in order to analyze the satisfaction with the system and the analytical results would eventually become the base in setting up the model. Besides, a questionnaire survey method is designed to obtain the information about the users’ satisfaction and individual characteristics, and a binary logistic model is employed to analyze and explore the main factors of significant difference in satisfaction after the clouding of the army’s new financial information system.
The empirical results find that the qualities of information, system, and services and strategies, trading, and information benefits of new generation of financial information system after clouding have positive effects statistically on the satisfaction with the system. However, the significance of effects is declining with the expansion of analyzed dimensions. On the characteristics of users, age and status have significant negative effects in statistics on the satisfaction with system. This study concludes that the new financial information system after clouding is a tool that everyone, regardless their ages and levels, can use. But in the research and development of system, we should include the demands from various levels of users to enhance the operability and applicability of system that will be in line with the advantage of clouding system.
目錄 IV
表目錄 VI
圖目錄 VII
第1章 緒論 1
第1節 研究背景 1
第2節 研究動機 3
第3節 研究目的 4
第4節 研究限制與對象 5
第5節 研究流程 6
第2章 文獻探討 7
第1節 資訊系統概述 7
第2節 國軍財務資訊系統雲端化之變革 10
第3節 衡量資訊系統績效的方式 16
第3章 研究方法 21
第1節 問卷設計 21
第2節 勝算對數模型(logistic model) 23
第3節 研究假說與架構 25
第4節 變數定義與衡量問項 27
第4章 實證結果與分析 36
第1節 卡方檢定 36
第2節 勝算對數模型分析 40
第5章 研究結論與建議 48
第1節 研究結論 48
第2節 研究建議 49
參考文獻 51
附錄1:相關係數表 甲
附錄2:問卷調查表 丙
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