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研究生:雷義
研究生(外文):MD.Mamunur Rashid
論文名稱:Factors Influencing Offshore Outsourcing Decision to Bangladesgh:A Comparative Analysis of Taiwanese and Korean Manufacturing Firms
論文名稱(外文):Factors Influencing Offshore Outsourcing Decision to Bangladesgh:A Comparative Analysis of Taiwanese and Korean Manufacturing Firms
指導教授(外文):Cheng Nan Chen
學位類別:碩士
校院名稱:南台科技大學
系所名稱:企業管理系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:101
畢業學年度:100
語文別:英文
論文頁數:119
外文關鍵詞:Offshore Outsourcing, manufacturing firms, business environment competitive advantage, developing country.
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The aim of this study was to determine and examine the offshore outsourcing procedures and factors influencing the offshore outsourcing decision regarding the manufacturing firms in a developing country like Bangladesh. The extensive literature review show that in competitive business environment, firms need to offshore outsource their manufacturing part of the business processes to other countries to gain low cost with high quality of product or product differentiation which are the main phenomena to achieve competitive advantage. By this way, offshore outsourcing could be the main stream to lead the market place with competitive mode. So, in this study, I tried to find out the possible factors which are influencing the executives of any firm’s to take offshore outsourcing decision and improve firm’s competitiveness effectively. The theoretical framework was developed to hypotheses three components namely reduce operating cost, improve company focus, and access to world class capability which influence offshore outsourcing decision of manufacturing firms. The proposed study utilized the exploratory approach, whereby the survey method was used. The data was collected through questionnaires in various Taiwanese and Korean manufacturing firms in Bangladesh. The findings were analyzed using a statistical software package (SPSS) and the main tools that were used Cronbach’s Alpha, descriptive analysis, factor analysis, correlation analysis and linear regression analysis. The findings revealed that some factors such as capital investment, overhead and fixed cost, explore new market segment, increase product range, access to invention and innovation would influence Taiwanese and Korean manufacturing firm’s offshore outsourcing decision to low labor cost country like Bangladesh. However some factors such as space, availability of specialist, latest and high efficiency technology which are not significantly influence on offshore outsourcing decision.
The aim of this study was to determine and examine the offshore outsourcing procedures and factors influencing the offshore outsourcing decision regarding the manufacturing firms in a developing country like Bangladesh. The extensive literature review show that in competitive business environment, firms need to offshore outsource their manufacturing part of the business processes to other countries to gain low cost with high quality of product or product differentiation which are the main phenomena to achieve competitive advantage. By this way, offshore outsourcing could be the main stream to lead the market place with competitive mode. So, in this study, I tried to find out the possible factors which are influencing the executives of any firm’s to take offshore outsourcing decision and improve firm’s competitiveness effectively. The theoretical framework was developed to hypotheses three components namely reduce operating cost, improve company focus, and access to world class capability which influence offshore outsourcing decision of manufacturing firms. The proposed study utilized the exploratory approach, whereby the survey method was used. The data was collected through questionnaires in various Taiwanese and Korean manufacturing firms in Bangladesh. The findings were analyzed using a statistical software package (SPSS) and the main tools that were used Cronbach’s Alpha, descriptive analysis, factor analysis, correlation analysis and linear regression analysis. The findings revealed that some factors such as capital investment, overhead and fixed cost, explore new market segment, increase product range, access to invention and innovation would influence Taiwanese and Korean manufacturing firm’s offshore outsourcing decision to low labor cost country like Bangladesh. However some factors such as space, availability of specialist, latest and high efficiency technology which are not significantly influence on offshore outsourcing decision.
ABSTRACT……………………………………………………………………………...i
ACKNOWLEDGEMENTS……………………………………………………….….....ii
TABLE OF CONTENTS……………………………………………………………….iii
LIST OF TABLES……………………………………………………………………...vi
LIST OF FIGURES…………………………………………………………………….vii
CHAPTER ONE: INTRODUCTION…………………………………………………...1
1.1. Research Background and Motivations…………………………………………..1
1.2. Research Questions……………………………………………………………….3
1.3. Purposes of the Research………………………………………………………....4
1.4. Contribution of the Research……………………………………………………..4
1.5. Research Process…………………………………………………………………5
CHAPTER TWO: LITERATURE REVIEW……………………………………………7
2.1. An Overview of Bangladesh and Offshore Outsourcing Opportunity………….7
2.2. What is Offshore Outsourcing……………………………………………………9
2.3 Offshore Outsourcing Review…………………………………………………...11
2.4. Offshore Outsourcing Decision…………………………………………………13
2.5. Factors Influence of Offshore Outsourcing Decision…………………………...15
2.6. Selected Factors…………………………………………………………………21
2.7. Research Hypotheses……………………………………………………………22
2.7.1. Capital Investment………………………………………………………….22
2.7.2. Overhead and Fixed Cost……………………………………………………22
2.7.3. Space…………………………………………………………………………23
2.7.4. Focus on New Product Development……………………………….............23
2.7.5. Explore New Market Segment ……………………………………………...23
2.7.6. Quality Improvement………………………………………………………...24
2.7.7. Increase Flexibility…………………………………………………..............24
2.7.8. Increase Product Range……………………………………………………...25
2.7.9. Focus Resources on High Value-added Activities…………………..............26
2.7.10. Firm’s Capacity to Raise Capital…………………………………………...26
2.7.11. Access to Invention and Innovation………………………………..............27
2.7.12. Availability of specialist……………………………………………………27
2.7.13. Latest and high efficiency technology……………………………………...28
2.7.14. Established tools and support infrastructure………………………………..28
iv
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY………………29
3.1. Research Design……………………………………………………………......29
3.2. Survey Instruments……………………………………………………………..30
3.3. Relationship between the Variables……………………………………………30
3.3.1. Relationship between Reduce Operating Cost and Offshore
Outsourcing Decision……………………………………………………30
3.3.2. Relationship between Improve Company Focus and Offshore
Outsourcing Decision………………………………………………….......31
3.3.3. Relationship between Access to World class capability and
Offshore Outsourcing Decision…………………………………………….33
3.4. Operational Definition and Measurement……………………………………...34
3.5. Data Collection………………………………………………………..............40
3.6. Data Analysis…………………………………………………………………...41
3.6.1. Descriptive Statistic Analysis……………………………………………..41
3.6.2. Reliability of Measurement Variables…………………………….............41
3.6.3. Factor Analysis…………………………………………………………….42
3.6.4. Correlation Analysis……………………………………………………….43
3.6.5. Regression Analysis……………………………………………………...43
3.7. Pilot Test: Reliability Results…………………………………………………..44
CHAPTER FOUR: DATA ANALYSIS AND RESULTS…………………………….46
4.1. Descriptive Analysis……………………………………………………………46
4.1.1. Characteristics of the Respondents…………………………………………46
4.1.2. Descriptive Statistic …………………………………………………..........49
4.1.2.1. Reduce Operating Cost……………………………………………...........49
4.1.2.2. Improve Company Focus…………………………………………………53
4.1.2.3. Access to World Class Capability………………………………………...59
4.1.2.4. Offshore Outsourcing Decision……………………………………….......64
4.2. Factor Analysis (FA)……………………………………………………………..66
4.2.1. Reduce Operating Cost………………………………………………..........66
4.2.2. Improve Company Focus …………………………………………………..69
4.2.3. Access to World Class Capability ………………………………………….73
4.2.4. Offshore Outsourcing Decision……………………………………………..76
4.3. Correlation Analysis……………………………………………………………...77
v
4.4. Regression Analysis……………………………………………………………….78
4.4.1. Regression Analysis for Taiwanese Manufacturing Firms………………….79
4.4.1.1. Summary of Hypotheses Testing Results of Taiwanese Firms ………......83
4.4.2. Regression Analysis for Korean Manufacturing Firms……………………..85
4.4.2.1. Summary of Hypotheses Testing Results of Korean Firms………………89
CHAPTER FIVE: CONCLUSION AND SUGGESTIONS…………………………...93
5.1. Research Findings……………………………………………………………...93
5.2. Research Limitations…………………………………………………………..97
5.3. Implications for Managerial Practice………………………………………….98
5.4. Suggestions for Future Researches…………………………………………….99
REFERENCES………………………………………………………………………..101
APPENDICES………………………………………………………………………..109
A1.QUESTIONNAIRE……………………………………………………………...110
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