跳到主要內容

臺灣博碩士論文加值系統

(18.205.192.201) 您好!臺灣時間:2021/08/05 08:22
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

: 
twitterline
研究生:佘品潔
研究生(外文):She, Pin-Chieh
論文名稱:應徵者人格特質與面試官特質對防禦型印象管理策略選擇之影響
論文名稱(外文):The effects of applicant and interviewer attributes on applicant’s defensive impression management tactics choice
指導教授:吳祉芸黃開義黃開義引用關係
指導教授(外文):Wu, Chih -YunHuang, Kai-I
口試委員:吳祉芸黃開義白凢芸葉子明
口試日期:2012-07-09
學位類別:碩士
校院名稱:東海大學
系所名稱:企業管理學系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2012
畢業學年度:100
語文別:中文
論文頁數:58
中文關鍵詞:防禦型印象管理五大人格特質面試官特質
外文關鍵詞:Defensive impressive management tacticsBig fiveInterviewer attributes
相關次數:
  • 被引用被引用:5
  • 點閱點閱:404
  • 評分評分:
  • 下載下載:40
  • 收藏至我的研究室書目清單書目收藏:4
過去在面談的研究中防禦型印象管理策略應用,大部分偏重於策略使用後的效果與對面試官評分的影響,而在應徵者策略使用動機、前因部分研究相對較少,有研究討論面試官友善程度對應徵者防禦型印象管理選擇的影響,但尚未論及應徵者特質對於防禦型印象管理策略選擇上的關係,本研究試圖探討應徵者五大人格特質與面試官友善程度對於應徵者防禦型印象管理策略選擇上的影響。

本研究使用實驗法進行,以劇本作為操弄,用文字分述「嚴肅」、「友善」及「中性」三種不同特質的面試官表現行為,並且利用五大人格特質量表請填答者自評人格特質傾向,再設定不同情境,以驗證應徵者的策略選擇是否會受到應徵者的五大人格特質與面試官特質影響。研究結果指出,親和性特質較高的應徵者較少使用開脫策略;而擁有較高開放性特質的應徵者則會傾向使用合理化策略。而面試官特質對於應徵者在防禦型印象管選擇影響的直接效果未獲得驗證,但是在分組分析中,發現在面試官不同友善程度的表現下,應徵者五大人格特質對於防禦型印象管理策略的選擇會有不同的結果。

從本研究中可以發現,對於應徵者的防禦型印象管理策略選擇,情境因素與應徵者本身特質都有影響力。同時提醒面試官,思考將防禦型印象管理策略用於判別應徵者五大人格特質的適用性;以及在面談中,面試官是否該避免與應徵者互動的過程中有過多的外顯行為或情緒,而影響應徵者原有的策略選擇。
Past research of Defensive Impressive Management (IM) tactics in job interviews mostly focused on the effect of defensive IM on interviewer rating. But few study discussed about the determinant of tactics usage. Empirical study has discussed how interviewer attributes affect applicant defensive IM tactics. But the relationship between applicant attributes and defensive IM tactics is still unknown. Therefore in this study we try to fill up this research gap, to test the effects of applicant and interviewer attributes together.

An experimental design was conducted. The scripts are used to manipulate different attributes of interviewer, including serious, friendly and neutral. Big five personality inventory was adopted to measure applicants’ personality. The results pointed out that applicants with high agreeableness seldom use excuse tactic. Applicants with high openness to experience prefer to use justification tactic. However, the direct effect of interviewer attributes on applicant’s defensive IM tactics choice was not identified as expectation. But results of sub-group analysis showed that to different extent of interviewer friendliness, applicant’s personality exert some effect on defensive IM tactics choice.

In this study we can find that interviewer and applicant attributes both affect on applicant defensive IM tactics choice. These results also provide some suggestion to the interviewer that in job interview process, the interviewer should avoid showing too much emotional reaction, which may interfere in applicants’ defensive IM tactics choice.
【章節目錄】
中文摘要 i
英文摘要ii
謝誌 iii
【章節目錄】iv
【表目錄】v
【圖目錄】 v
第一章 緒論
第一節 研究背景與動機 1
第二節 研究問題與目的 2
第二章 文獻探討
第一節 防禦型印象管理策略 4
第二節 五大人格特質 6
第三節 五大人格特質對於防禦型印象管理策略選擇的影響 8
第四節 面試官的特質與表現 12
第五節 面試官情緒態度與行為 13
第三章 研究方法
第一節 研究架構 15
第二節 實驗操弄 16
第三節 研究變數之測量 16
第四節 前測 18
第五節 主要問卷 19
第四章 統計分析與結果
第一節 問卷統計資料 20
第二節 信度分析 23
第三節 操弄檢定 24
第四節 假說檢定 25
第五節 補充分析 31
第五章 結果與討論
第一節 理論意涵 34
第二節 管理意涵 36
第三節 研究限制與未來建議 37
【參考文獻】 38
【附錄一】前測問卷 44
【附錄二】主要問卷 50


中文
自由時報電子報(2012年3月13日)。你是哪種恐龍?面試怪題超機車。2012年7月14日,取自http://www.libertytimes.com.tw/2012/new/mar/13/today-int6.htm。

危芷芬、留佳莉、陳秀蓉、鄭麗玉(2006)。心理學(初版)。台北:五南。

吳祉芸 (2008),甄選面談中應徵者防禦型印象管理策略及效果之研究,國立政治
大學企業管理研究所博士論文。

吳明隆(2006),SPSS 統計應用學習實務:問卷分析與統計應用,知城數位科技
股份有限公司。

馬南(2011),看,身體在說話,海鴿文化出版圖書有限公司。

張春興(2000)。張氏心理學辭典 (第五版)。台北市:台灣東華。

許功餘(2007),華人性格與行為之關連性的內隱理論及其對人際互動的影響。本土心理學研究,27,3-80。

楊育豪(2011), 面試官特質對於應徵者防禦型印象管理策略選擇之影響,東海大學企業管理研究所碩士論文。

蔡維奇、楊文芬、林正偉(2009)。面試官行為、企業雇用形象對應徵者工作選擇意圖的影響:以國防役男甄試為例。台灣管理論叢,2,295-320。

英文
Barclay, J. M. (1999). Employee selection: A question of structure. Personnel Review, 28: 134-151.

Barrick , M. R., & Mount, M. K.(1991). The Big Five personality dimensions and job performance:A meta-analysis. Personnel Psychology, 44, 1-26.

Bell, A. H. (1992). Extraviewing: Innovative ways to hire the best. Homewood, IL: Business One Irwin.

Berscheid, E., & Reis, H. T. (1998). Attraction and close relationships. In D T.Gilbert, S. T. Fiske, & G. Lindzey (Eds.), Handbook of social psychology. NY: McGraw-Hill.

Bozeman , D. P. , & Kacmar, K. M. (1997). Cybernetic model of impression management processes in organizations. Organizational Behavior and Human Decision Processes, 69, 9-30.

Costa, P. T., Jr., & McCrace, R. R.(1992). Revised NEO Personality Inventory(NEO-PI-R)and NEO Five-Factor(NEO-FFI)Inventory professional manual. Odessa, FL:PAR.

Dipboye, R. L. (1992). Selection interviews: Process perspectives. Cincinnati, OH: South-Western.

Doughery, T. W., Turban, D. B.,& Callender, J. C. (1994). Confirming First Impressions in the Employment Interview: A Field Study of Interviewer Behavior. Journal of Applied Psychology, 79, 659-665.

Ekman, P. (1993). Facial expression and emotion. American Psychologist, 48,
384–392.


Ellis, A. P. J.,West, B. J., Ryan, A. M., & DeShon, R. P. (2002). The use of impression management tactics in structured interviews: A function of question type? Journal of Applied Psychology, 87, 1200-1208.

Fiske, S. T., & Taylor, S. E. (1991). Social cognition (2nd. Ed.). NY: McGraw-Hill. Forgas, J. P. (1995). Mood and judgment: The affect infusion model (AIM). Psychological Bulletin, 117, 39-66.

Gilmore, D. C., & Ferris, G. R. (1989).The effects of applicant impression management tactics on interviewer judgments. Journal of Management, 15, 557-564.

Goffman, E. (1959). Presentation of self in everyday life. Garden City, NY: Doubleday.

Goldberg, L. R.( 1990), Alternative Description of Personality? The Big Five Factor,Journal of Personality and Social Psychology, 59, pp.1216-1229.

Hair, J. F., Anderson, R. E., Tatham, R. L., & Black,W. C. (1998). Multivariate
data analysis (5 ed.). New Jersey: Prentice-Hall.

Hoekstra, H.(1993).Work and personality. Paper presented at the 6th meeting of International Society for the Study of Individual Differences, Baltimore, Maryland.

Hogan R.(1986) Manual for the Hogan Personality Inventory. Minneapolis; National Computer Systems.

Hollmann, T. D. (1972). Employment interviewers’ errors in processing positive and negative information. Journal of Applied Psychology, 56, 130-134.

John E. Delery & K. Michele Kacmar (1998), The Influence of Applicant and Interviewer Characteristics on the Use of Impression Management' Journal of Applied Social Psychology, 28, 18, pp. 1649-1669

Jones, E. E., & Davis, K. E. (1965). From acts to dispositions: The attribution process in person perception. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 2, pp. 219-266). New York, NY: Academic Press.

Kacmar, K. M., Delery, J. E., & Ferris, G. R. (1992). Differential effectiveness of applicant impression management tactics on employment interview decisions. Journal of Applied Social Psychology, 22, 1250-1272

Kelley, H. H. (1971). Attributions in social interactions. Morristown, NJ: General Learning Press.

Leary, M. R., & Kowalski, R. (1990). Impression management: A literature review and two-component model. Psychological Bulletin, 107, 34-47.

Levine, S. P., & Feldman, R. S. (2002). Women and men's nonverbal behavior and self-monitoring in a job interview setting. Applied H.R.M. Research, 7, 1

Liden, R. C., Martin, C. L., & Parsons, C. K. (1993). Interviewer and applicant behaviors in employment interviews. Academy of Management Journal, 36, 372-386.

Manusov, V., &, Trees, A. R.(2002).“Are you kidding me?”:The role of nonverbal cues in the verbal accounting process. Journal of Communication, 52, 640-656.

McCrace, R. R., & Cosata, P. T., Jr.(1991). Adding liebe und arbeit:The full five-factor model and well-being. Personality and Social Psychology Bulletin, 17, 227-232.

Pervin, L. A.(1993). Personality: Theorv and research. NY: John Wiley and Sons. Furnham, A. and Miller, T. 1997. Personality, absenteeism and productivity. Personality and Individual Differences, 23: 705-707.

Rynes, S. L., & Miller, H. E.(1983). Recruiter and job influences on candidates for employment. Journal of Applied Psychology, 68, 147-154.

Schlenker, B. R. (1980). Impression management: The self-concept, social identity, and interpersonal relations. Monterey, CA: Brooks/Cole.

Schneider, D. J. (1981). Tactical self-presentations: Toward a broader conception. In J.T. Tedeschi (Ed.), Impression management theory and social psychological research (pp. 23-40). NY: Academic Press.

Schonbach, P. (1990). Account episodes : The management or escalation of conflict. Cambridge, UK: Cambridge University Press.

Scott, M. B., & Lyman, S. M.(1968). Accounts. American Sociological Review, 33, 42-62.

Seiji Takaku (2000), Culture and Status as Influences on Account Giving:A Comparison Between the United States and Japan1, Journal of Applied Social Psychology, 2000, 30, 2, pp. 371 -388.

Stevens, C. K. , & Kristof, A. L. (1995). Making the right impression: Afield study of applicant impression management during job interviews. Journal of Applied Psychology, 80, 587-606.

Tata, J. (2002). The influence of accounts on perceived social loafing in work teams.
The International Journal of Conflict Management, 13, 292-308.

Tedeschi, J. T., & Reiss, M. (1981). Verbal strategies in impression management. In C. Antaki (Ed.), The psychology of ordinary explanations of social behavior (pp. 271-309). London: Acadimic Press.


Tsai, W. C., Huang, T. C., & Lieu, B. T. (2009). Is being informative enough? The effect of interviewer impression management on applicant attraction. Paper presented at the annual Academy of Management Meeting, Chicago, Illinois, USA.

Tsai, W. C., Huang, T. C., Wu, C. Y., & Lo, I. H. (2010). Disentangling the effects of applicant defensive impression management tactics in job interviews. International Journal of Selection and Assessment, 18, 131-140.

Van Iddekinge, C. H., McFarland, L. A., & Raymark, P. H. (2007). Antecedents of impression management use and effectiveness in a structured interview. Journal of Management, 33, 752-773.

Wayne, S. J., & Ferris, G. R. (1990). Influence tactics, affect, and exchange quality in supervisor-subordinate interactions: A laboratory experiment and field study. Journal of Applied Psychology, 75(5), 487-499.

Wayne, S. J., & Liden, R. C. (1995). Effects of impression management on performance ratings: a longitudinal study. Academy of Management Journal, 38, 1: 232-260.

Wiggins, J. S. (1996). The five-factor model of personality, New York: Guilford Press.
連結至畢業學校之論文網頁點我開啟連結
註: 此連結為研究生畢業學校所提供,不一定有電子全文可供下載,若連結有誤,請點選上方之〝勘誤回報〞功能,我們會盡快修正,謝謝!
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top