跳到主要內容

臺灣博碩士論文加值系統

(3.238.135.174) 您好!臺灣時間:2021/08/05 07:37
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:林小仙
研究生(外文):Hsiao-Hsian Lin
論文名稱:主管焦慮與領導效能之中介探討
論文名稱(外文):The Mediating Mechanisms between Leader Anxiety and Leader Effectiveness
指導教授:陳建丞陳建丞引用關係
指導教授(外文):Chien Cheng- Chen
口試委員:黃櫻美廖森貴
口試委員(外文):Sen-Kuei Liao
口試日期:2012-06-20
學位類別:碩士
校院名稱:國立臺北科技大學
系所名稱:經營管理系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2012
畢業學年度:100
語文別:中文
論文頁數:70
中文關鍵詞:領導效能主管焦慮情緒智力信任負向心情
外文關鍵詞:Leader EfficacyLeader AnxietyEmotional IntelligenceTrustNegative mood
相關次數:
  • 被引用被引用:2
  • 點閱點閱:143
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
本研究主要探討進入地球村的21世紀,全球國際化、資訊的自由性及資訊同步化已使世界的環境變的更加豐富多元,而組織所面臨的處境也變的更加艱難,因此要讓組織從地球村的環境中顯得突出,更是組織經營理念中的首要目標。擒賊先擒王,一個組織的成敗與主管的領導有著相當大的關係。主管的領導行為或是管理行為將會直接影響員工,因此找出具有領導能力的主管帶領公司、部屬,使公司更具競爭力、更具優勢便是一大課題。除了上述領導者行為的研究之外,學者也漸漸開始重視主管的情感將會如何影響部屬使其能產生正向的工作效能,進而與領導者管理能力之間的關係為何也是本研究想要探討的。

The primary purpose of this article was to investigate the mediating mechanisms between Anxiety of manager and leader efficacy. In the past, the scholars focus on how to encourage leader for do their best, but now they are going to do search for how leader influence their employee by their behavior like trust, control emotional intelligence and care negative mood of employee.
Therefore, A good Leader means he/she can control their EQ for facing difficult and make their employee trust their manager. Leader should have ability for their job, moreover need EQ ability. To be a employee also want an leader be considerate and take care the team. Due to this reason, this study would like to discuss the relationship about mediating mechanisms between anxiety of manager and leader efficacy.

目錄
ABSTRACT I
摘 要 II
誌 謝 III
圖目錄 VII
表目錄 VIII
第一章 緒論 1
1.1研究動機 1
1.2研究目的 6
1.3研究流程 6
第二章文獻探討 8
2.1 主管負面情感 8
2.2 主管領導效能 10
2.3 主管焦慮與主管領導效能之關係 13
2.4 對主管的信任感 14
2.5 對主管信任感之中介角色 17
2.6 情緒智力 19
2.7 員工知覺主管情緒智力的中介角色 22
2.8 主管心情的感染 24
2.9 員工負向心情的中介角色 25
第三章 研究方法 28
3.1研究架構與研究假說 28
3.2研究流程 29
3.3研究對象 30
3.4研究變數與衡量 32
3.4.1主管焦慮 32
3.4.2領導效能 32
3.4.3員工信任 32
3.4.4員工知覺主管情緒智力 33
3.4.5員工負向心情 33
3.5控制變數 34
第四章研究結果 36
4.1 測量模式分析-驗證性因素分析 36
4.2 相關分析 37
4.3 模型分析 39
4.3.1結構模式分析 39
4.3.2替代模型分析 39
4.3.4最適模型分析 42
第五章研究結論與建議 43
5.1 研究結果與結論 43
5.2 理論貢獻 45
5.3 實務意涵 46
5.4 研究限制 47
5.5 未來研究建議 49
5.6 研究結論 50
參考文獻 51
附錄一 本研究設計之問卷第一階段 67
附錄二 本研究設計之問卷第二階段 69

圖目錄
圖1.1 情感事件理論 5
圖1.3研究流程 7
圖2-6 SALOVEY AND MAYER(1997)的情緒智力架構圖 21
圖3.1 本研究之研究架構 28
圖4.3.2 最適模型之路徑係數圖 41

表目錄
表2-1 領導效能相關定義 10
表2-2 衡量領導效能指標次數表 12
表2-3各學者對於信任定義的歸納 14
表3.1 各變數測量的時間點描述 29
表3.3 受測者-員工基本資料 31
表3.5 各變數之測量及量表來源 35
表4.1 本研究變數之驗證性因素分析表 37
表4.2 各變數之平均數、標準差與相關係數 38
表4.3.2 本研究之理論模型與替代模型之適配指數 41
表4.3.4最適模型之路徑關係 42





參考文獻
期刊論文
[1]王春展,兒童情緒智力發展之研究,國立政治大學教育學系博士論文,1997。
[2]江文慈,情緒調整的發展軌跡與模式建構之研究,國立台灣師範大學教育心理與輔導研究所碩士論文,未出版。台北市,1999。
[3]吳文傑,主管表達生氣對員工離職意圖之干擾效應研究,碩士論文,國立臺北科技大學經營管理研究所,台北,2010。
[4]吳明雄,國民小學校長轉型領導行為與學校效能之研究,碩士論文,國立台中教育大學國民教育研究所,未出版。台中市,2001。
[5]吳宗佑、徐瑋伶、鄭伯壎,怒不可遏或忍氣吞聲:華人企業主管威權領導與部屬憤怒反應,本土心理學研究,2000,第18頁,3-49頁。
[6]李佳燕,直屬主管情緒表現與部屬工作態度:部屬情緒感受與情緒感染性的不同效果,碩士論文,國立台灣大學心理學研究,台北,2001。
[7]李元墩、蔡青宏,企業中低主管領導效能之研究,長榮學報,第1卷第1期,1997,第1-4頁。
[8]李珮君,主管與部屬負向情感對員工效能的影響: 情緒調節與情緒覺察能力的調節效度,碩士論文,國立中正大學心理學研究所碩士論文,台北,2009。
[9]邱皓政,結構方程模式:LISREL的理論、技術與應用,臺北:雙葉書廊,2003。
[10]邱鉦銓,主管負面情緒表現對員工工作績效關係之研究,碩士論文,私立大葉大學人力資源暨公共關係學系在職專班,2008。
[11]林威志,應徵者印象管理戰術對面試官評量之效應:以面試官正向與負向情感特質為干擾變數,碩士論文,國立臺北科技大學商業自動化與管理研究所,台北,2007。
[12]林鉦棽,「組織公民行為之跨層次分析-層級線性模式的應用」,管理學報,第二十二卷,第四期,2005,第503-524頁。
[13]陳美玲,組織中的直屬主管信任信任: 一項區辨效度的分析,碩士論文,國立台灣大學心理學研究所,台北,2003。
[14]陳駿安,優秀高中籃球隊教練家長式領導行為與領導效能之研究,碩士論文,國立臺灣師範大學運動與休閒管理研究所,未出版。臺北市,2009。
[15]張春興(1989)。張氏心理學辭典,台北:東華書局。
[16]曾苑玲,員工正、負向情感特質與創造力間關係之干擾效應研究,碩士論文,國立臺北科技大學經營管理研究所,台北,2010。
[17]湯文鈞,主管表達生氣對員工績效影響之探討,碩士論文,國立臺北科技大學經營管理研究所,台北,2009
[18]蔡佩姍,面試官感受正向心情與組織吸引力間中介機制探討,碩士論文,國立臺北科技大學經營管理研究所,台北,2010
[19]蔡明家,大學主管轉型領導、關係品質、領導效能之研究-以T大學為例,碩士論文,高苑技術學院經營管理研究所,高雄市,2005。
[20]劉興漢,領導的理論及其在教育行政上的應用。教育行政比較研究。台北,1985
[21]鄭伯壎,華人領導-理論與實際,2005,臺北:桂冠。
[22]鄭伯壎,不同家長權威價值與領導作風的關係:台灣民營企業的實徵研究,國科會專題研究報告,1995a。
[23]鄭伯壎,「家長威權與領導行為之關係:一個台灣民營企業主持人的個案研究」,中央研究院民族學研究所集刊,79,1995a,第119-173頁。
[24]鄭伯壎,周麗芳,黃敏萍,樊景立,彭泗清,「家長式領導的三元模式:中國大陸企業組織的證據」,本土心理學研究,第二十期,2003,第209-280頁
[25]鄭伯壎,吳宗祐,「組織情緒研究之回顧與前瞻」,應用心理研究,第19期,2003,137-173頁。
[26]Allcorn S. (1994). Anger in the Workplace: Understanding the Causes of Aggression and Violence. Quorum Books: Westport.
[27]Aiman-Smith, L., Bauer, T. N., & Cable, D. M. (2001). Are you attracted? Do you intend to pursue? A recruiting policy capturing study. Journal of Business and Psychology, 16, 219-237.
[28]Alderfer, C. P., & McCord, C. G. (1970). Personal and situational factors in the recruitment interview. Journal of Applied Psychology, 54, 377-385.
[29]Ambady, N., & Rosenthal, R. (1992). Thin slices of expressive behavior as predictors of interpersonal consequences: A meta-analysis. Psychological Bulletin, 111, 256-274.
[30]Anderson, J.C., & Gerbing, D.W. (1988). Structural equation modeling in Practice: a review and recommended two step approach. Psychological Bulletin, 103, 411-423.
[31]Anderson, C., Keltner, D., & John, O. P. (2003). Emotional convergence between people over time. Journal of Personality and Social Psychology, 84, 1054-1068
[32]Arnold, E., & Feldman, M. D. (1982). A multivariate analysis of the Determinants of job turnover. Journal of Appliced Psychology, 67, 350-360.
[33]Arnold, M. (1960). Emotion and personality. New York: Columbia University Press.
[34]Antonakis, J., Ashkanasy, N. M., & Dasborough, M. T. (2009). Does leadership need emotional intelligence? The Leadership Quarterly, 20, 247-261.
[35]Anderson, J.C., & Gerbing, D.W. (1998). Structural equation modeling in practice: A review and recommended two step approach. Psychological Bulletin, 103, 411-423.
[36]Averill, J. R. (1983). Studies on anger and aggression: Implications for theories of emotion, American psychologist, 38, 1145-1160.
[37]Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154-1184.
[38]Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. Academy of Management Review, 18, 88−115.
[39]Ashkanasy, N. M., & Dasborough, M. T. (2003). Emotional awareness and emotional intelligence in leadership teaching. Journal of Education for Business, 79, 18-22.
[40]Ashkanasy, N. M., & Daus, C. S. (2002). Emotion in the workplace: The new challenge for managers. Academy of Management Executive, 16, 76-86.
[41]Avolio, B., Gardner, W., Walumbwa, F., Luthans, F., & May, D. (2004). Unlocking the mask: A look at the process by which authentic leader’s impact follower attitudes and behaviors. The Leadership Quarterly, 15, 801−823.
[42]Ashkanasy, N.M., Hartel, C.E.J., & Daus, C.S. (2002). Diversity and emotion: the new frontiers in organizational behavior research. Journal of Management, 28, 307-338.
[43]Ashkanasy, N. M., & Tse, B. (2000). Transformational leadership as management of emotion: A conceptual review. Emotions in the workplace: Research, theory and practice, 221−235)
[44]Ashforth, B. E., & Humphrey, R. H. (1995). Emotion in the workplace: A reappraisal. Human Relations, 48, 97–125.
[45]Anderson, C., Keltner, D., & John, O. P. (2003). Emotional convergence between people over time. Journal of Personality and Social Psychology, 84, 1054-1068.
[46]Bensimon H. (1997). What to do about anger in the workplace. Training and Development, 51, 28-32.
[47]Barling, J., Slater, F., & Kelloway, K. (2000), Transformational leadership and emotional intelligence: an exploratory study. Leadership & Organization Development Journal, 21, 157-61.
[48]Bums, J. M. (1978). Leadership. NY:Free Press.
[49]Barrick, M. R., Mount, M. K., & Strauss, J. P. (1993). Conscientiousness and performance of sales representatives: Test of the mediating effects of goal setting. Journal of Applied Psychology, 78, 715-722.
[50]Bagozzi, R. P., & Yi, Y. (1998). On the evaluation of structure equations
model. Academy of Marketing Science,16,76-94.
[51]Barsade, S. G. (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47,644-675.
[52]Barsade, S., Brief, A., & Spataro, S. (2003). The affective revolution in organizational behavior: The emergence of a paradigm. Organizational Behavior: The State of the Science, 3−52.
[53]Barsade, S. G., & Gibson, D. E. (2007). Why does affect matter in organization?Academy of Management Perspectives, 21, 36-58.
[54]Bauer, T. N., & Green, S. G. (1996). Development of leader-member exchange: a longitudinal test. Academy of Management Journal, 39, 1538-1567.
[55]Bass, B. M. (1990). Stogdill’s handbook of leadership. NY:Free Press.
[56]Bass, B. M. (1981). Stogdill’s handbook of leadership. NY: The Free Press
[57]Bartel, C. A., & Saavedra, R. (2000). The collective construction of work group mood. Administrative Science Quarterly, 45,197-231.
[58]Butts, T. A., & Evans, R. L. (1970). Cost of municipal sewage treatment plants in illinois. Urbana: State Water Survey
[59]Bono, J. E., & Ilies, R. (2006). Charisma, positive emotions and mood contagion. The Leadership Quarterly, 17, 317-334
[60]Butterfield, K. D., Trevino, L. K., & Ball, G. A. (1996). Punishment from manager’s perspective: A grounded investigation and inductive model. Academy of Management Journal, 39, 1479-1510.
[61]Conger, J. A., & Kanungo, R. N. (1988). Toward a behavioral theory of charismatic leadership in organizational settings. Academy of Management Review, 12, 637-647.
[62]Caruso, D.R., Mayer, J.D., & Salovey, P. (2002). Relation of an ability measure of emotional intelligence to personality. Journal of Personality Assessment, 79, 306-320.
[63]Doney, P. M., & Cannon, J. P. (1997). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61, 35-51.
[64]Dasborough, M. T., & Ashkanasy, N. M. (2002). Emotion and attribution of intertionality in leader-member relationships. The Leadership Quarterly, 13, 615-634.
[65]Duffy, Ganster & Pagon. (2006). The social context of undermining behavior at work. Organizational Behavior and Human Decision Processes, 101, 105–126
[66]Fitness, J. (2000). Anger in the workplace: An emotion script approach to anger episodes between workers and their superiors, co-workers and subordinates. Journal of Organization Behavior, 21, 147–162.
[67]Fairhurst, G. T. (1993). The leader-member exchange patterns of women leaders in industry: A discourse analysis. Communication Monograph, 60, 321-351.
[68]Fairhurst, G. T., & Chandler, T.A. (1989). Social structure in leader-member exchange interaction. Communication Monograph, 56, 215-239.
[69]Fairhurst, G. T., Rogers, L.E., & Sarr, R.A. (1987). Manager-subordinate control patterns and judgments about the relationship. Communications Yearbook, 10, 395-415.
[70]Fredrickson, B. L. (2003). The value of positive emotions. American Scientist, 91, 330-335.
[71]Forgas, J. P. (1998c). Happy and mistaken? Mood effects on the fundamental attribution error. Journal of Personality and Social Psychology, 75, 318-331.
[72]Forgas, J. P. & George, J. M. (2001). Affective influences on judgments and behavior in organizations: An information processing perspective. Organizational Behavior and Human decision Processes, 86, 3-34.
[73]Forest, D., Clark, M. S., Mills, J., & Isen, A. M. (1979). Helping as a function of feeling state and nature of the helping behavior. Motivation & Emotion, 3, 161–169.
[74]Forgas, J. P. (1998). On feeling good and getting your way: Mood effects on negotiator cognition and bargaining strategies. Journal of Personality and Social Psychology, 74, 565–577.
[75]Forgas, J.P. (1991). Affect and person perception. Emotion and social judgments, 263–290).
[76]Forgas, J. P. (1995). Mood and judgment: The affect infusion model (AIM). Psychological Bulletin, 117, 39-66.
[77]Frijda, N. H. (1969). Recognition of emotion. In L. Berkowitz (Ed.). Advances in Experimental Social Psychology, 4, 167-223.
[78]Frijda, N. H. (1988). The laws of emotion. American Psychologist, 43, 349-358.
[79]Frijda, N. H. (1986). The emotions. Cambridge: Cambridge University Press.
[80]Fulk, J., & Wendler ER. (1982). Dimensionality of leader-subordinate interactions: A path-goal investigation. Organizational Behavior and Human Performance, 30, 241-64
[81]Gino, F., & Schweitzer, M. E. (2008). Blinded by anger or feeling the love: How emotions influence advice taking. Journal of Applied Psychology, 93, 1165–1173.
[82]Glomb, T. M., & Hulin, C. L. (1997). Anger and gender effects in observed supervisor subordinate dyadic interactions. Organizational Behavior and Human Decision Processes, 72, 281–307
[83]Graen, G. B., & Scandura, T. (1987). Toward a psychology of dyadic organizing. Research in Organizational Behavior, 9, 175-208.
[84]Graen, G.B., & Uhl-Bien, M. (1991a). The transformation of professionals into self-managing and partially self-designing contributions: Toward a theory of leader-making. Journal of Management Systems, 3, 33-48.
[85]Graen, G.B., & Uhl-Bien, M. (1991b). Partnership-making applies equally well to teammate-sponsor teammate-competence network, and teammate-teammate relationships. Journal of Management Systems, 3, 49-54.
[86]Goleman, D. (1998). Working with Emotional Intelligence. New York: Bantam Books.
[87]Gooty, J., Connelly, S., Griffith, J., & Gupta, A. (2010). Leadership, affect and emotions: A state of the science review. The Leadership Quarterly, 21, 979-1004.
[88]Gaddis, B., Connelly, S., & Mumford, M. D. (2004). Failure feedback as an affective event: Influences of leader affect on subordinate attitudes and performance. The Leadership Quarterly, 15, 663−686.
[89]Gardner, H. (1993). Multiple intelligences:The theory in practice. New York:Basic Books.
[90]Gardner, H. (1983). Frames of mind. New York:Basic Books.
[91]George, J. M., Amp, & Zhou, J. (2002). Understanding when bad moods foster creativity and good ones don’t: The role of context and clarity of feelings. Journal of Applied Psychology, 87, 687–697.
[92]George, M. J. & Zhou, J. (2007). Dual Tuning in a supportive context: Joint contributions of positive mood, negative mood, and supervisory behaviors to employee creativity. Academy of Management Journal, 50, 605-622.
[93]George, J. M., & Jones, G. R. (1997). Organizational spontaneity in context. Human Performance, 10, 153-170.
[94]Goleman, D. (1995). Emotional Intelligence. New York:Bantam Books.
[95]Goleman, D. (2001). Measurement of individual emotional competence. The emotionally intelligent workplace, 83-131..
[96]Goleman, D., Boyatzis, R., & McKee, A. (2001). Primal leadership: The hidden driver of great performance. Harvard Business Review, 79, 42–51
[97]George, J. M. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53, 1027-1055.
[98]Grossman, R. J. (2000). Emotions at work. Health Forum Journal, 43, 18-22
[99]Gibson, D. E., & Schroeder, S. J. (1999). Power and affect: The agent’s view. Yale School of Management Working Paper..
[100]Hersey, P. & Blanchard, K. (1982). Management of organization behavior: Utilizing human resources (4th ed.). Englewood Cliffs, NJ: Prentice-Hall.
[101]Hersey, P. & Blanchard, K. H. (1977). Management of organizational behavior: Utilizing human resources. Englewood Cliffs, NJ: Prentice-Hall.
[102]Hersey, R. & Blanchard, T. (1969). Management of Organizational Behavior (4th ed.). Englewood Cliffs, NJ: Prentice-Hall.
[103]Hofstede, G. (1978). The poverty of management control philosophy. Academy of Management Review, 450-461
[104]Harris, M. M., & Fink, L. S. (1987). A field study of applicant reactions to employment opportunities: Does the recruiter make a difference? Personnel Psychology, 40, 765-784.
[105]Hatfield, E., Cacioppo, J., & Rapson, R. L. (1994).Emotional contagion. New York: Cambridge University Press.
[106]Hayduk, L. A. (1987). Structural equation modeling with LISREL: Essentials and advances.Baltimore: John Hopkins University Press.
[107]Herr,P. M., Frank R. K., & John K. (1991). Effects of word-of-mouth and product attribute information on persuasion:An accessibility diagnostic perspective. Journal of Consumer Research, 17, 454-462.
[108]Humphrey, R. H. (2002). The many faces of emotional leadership. Leadership Quarterly, 13: 493–504.
[109]Jones, G. R., & George, J. M. (1999).The experience and evolution of trust: Iimplications for cooperation and teamwork. Academy of Management Review, 23, 31-546.
[110]Jones, G., & George, J. (1998), The Experience and Evolution of Trust: Implications for Cooperation and Teamwork. Academy of Management Review, 23, 3.
[111]Johnson, S. K. (2008). I second that emotion: Effects of emotional contagion and affect at work on leader and follower outcomes. The Leadership Quarterly, 19, 1−19.
[112]Kanawattanachai, P., & Yoo, Y. (2002). Dynamic nature of trust in virtual teams. Journal of Strategic Information Systems, 11, 187-213.
[113]Kingsbury, K. E., & Daus, C. S. (2000). The effects of emotional intelligence on job interview outcomes. Manuscript submitted for publication.
[114]Lazarus R. (1991). Emotion and Adaptation. Oxford University Press: New York.
[115]Lewis, K. M. (2000). When leader display emotion: how followers respond to negativeemotional expression of male and female leader. Journal of Organizational Behavior, 21, 221-234.
[116]Leith, K. P., & Baumeister, R. F. (1996). Why do bad moods increase self-defeating behavior? Emotion, risk taking, and self-regulation. Journal of Personality and Social Psychology, 71, 1250-1267.
[117]Izard, C. E. (1971). The face of emotion. New York: Appleton-Century-Crofts.
[118]Izard, C. E. (1989). The structure and functions of emotions: Implications for cognition, motivation. American Psychological Association, 35–73.
[119]Lobban, R. K., Husted, J. A., & Farewell, V. T. (1998). A comparison of the effect of job demand, decision latitude, role and supervisory style on self-reported job satisfaction. Work and Stress, 12, 337-350.
[120]Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of Organizational trusts. Academy of Management Review, 20, 709-734.
[121]MacCallum, R. C., Wegener, D. T., Uchino, B. N., & Fabrigar, L. R. (1993). The problem of equivalent models in applications of covariance structure analysis. Psychological Bulletin, 114, 185-199.
[122]Mayer, J. D., Salovey, P., Caruso, D. R., & Sitarenios. (2001). Emotional intelligence as a standard intelligence. Emotion, 1, 232−242.
[123]McAllister, D. J. (1995). Affect and cognition-based trust as foundations for Interpersonal cooperation in organizations. Academy of Management Journal, 38, 24-59.
[124]McColl-Kennedy, J., & Anderson, R. (2002). Impact of leadership style and emotions on subordinate performance. The Leadership Quarterly, 13, 545−559.
[125]Michie, S., & Gooty, J. (2005). Values, emotions, and authenticity: Will the real leader please stand up? The Leadership Quarterly, 16, 441−457.
[126]Mikula, G., Sherer, K. R., & Athenstaedt, U. (1998).The role of injustice in the elicitation of differential emotions reactions. Personality and Social Psychology Bulletin, 24, 769−783.
[127]Mikula, G. (1986). The experience of injustice. Justice in social relations, 103−123
[128]Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709 –734.
[129]Mayer, R. C., & Gavin, M. B. (2005). Trust in management and performance: Who minds the shop while the employees watch the boss? Academy of Management Journal, 48, 874 – 888.
[130]Mayer, J. D., & Amp, Salovey, P. (1997). Emotional development and emotional intelligence. New York:Basic Books, 11
[131]Mayer, J. D., Caruso, D. R., & Amp, Salovery, P. (1999). Emotional intelligence meets traditional standards for an intelligence. Intelligence, 27, 267-298.
[132]Megerian, L., & Sosik, J. (1996). An affair of the heart: Emotional intelligence and transformational leadership. Journal of Leadership Studies, 3, 31–48.
[133]Madera, J. M., & Smith, D. B. (2009). The effects of leader negative emotions on evaluations of leadership in a crisis situation: The role of anger and sadness. The Leadership Quarterly, 20, 103-114.
[134]Newmann, R., & Strack, F. (2000). Mood contagion: The automatic transfer of moods between persons. Journal of Personality and Social Psychology, 79, 211-223.
[135]Perrewe, P. L., & Zellars, K. L. (1999). An examination of attributions and emotions in the transactional approach to the organizational stress process. Journal of Organizational Behavior, 20, 739-752.
[136]Pirola-Merlo, A., Hartel, C., Mann, L., & Hirst, G. (2002). How leaders influence the impact of affective events on team climate and performance in R&D teams. The Leadership Quarterly, 13, 561-581.
[137]Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: problems and prospects. Journal of Management, 12, 531-544.
[138]Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998).Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23, 393-404.
[139]Roseman, I. J. (1984). Cognitive determinants of emotion: A structural theory. Review of Personality and Social Psychology, 11-36.
[140]Spielberger, C. (1966). Anxiety and Behavior. New York: Academic Press.
[141]Salovey, P., Stroud, L., Woolery, A., & Epel, E. (2002). Perceived emotional intelligence, stress reactivity and symptom reports: Furthers explorations using the traid meta-mood scale. Psychology and Health, 17, 611-627
[142]Sy, T., Coˆ te’, S., & Saavedra, R. (2005). The contagious leader: Impact of the leader’s mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90, 295–305
[143]Seo, M., Barrett, L., & Bartunek, J. M. (2004). The role of affective experience in work motivation.Academy of Management Review, 29, 423-439
[144]Waston, D., & Clark, L. A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063-1070.
[145]Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998). Managers as initiators of trust: An exchange relationship framework for understanding managerial trust-worthy behavior. Academy of Management Review, 23, 513-530.
[146]Waples, E. P., & Connelly, S. (2008). Leader emotions and vision implementation: Effects of activation potential and valance. Emotions in Organizational Behavior, 67−94
[147]Waples, E. P., & Connelly, S. (2008). Leader emotions and vision implementation: Effects of activation potential and valance. Affect and Emotion: New Directions in Management Theory and Research, 66-96
[148]Weiss, H. M., Nicholas, J. P., & Daus, C. S. (1999). An examination of the joint effects of affective experience and job beliefs on job satisfaction and variations in affective experience over time. Organizational Behavior and Human, Decision Processes, 78, 1-24.
[149]Weiss, H. M., & Cropanzano, R. (1996). Affective event theory: A theoretical discussion of the structure, causes and consequences at work. Research in Organizational Behavior, 18, 1-74
[150]Scherer, K. R. (1982). Emotion as a process: Function, origin, and regulation. Social Science Information, 21, 555-570.
[151]Scherer, K. R. (1984). On the nature and function of emotion: A component process approach. Approaches to emotion, 293-317.
[152]Scherer, K. R. (1986). Vocal affect expression: A review and a model for future research. Psychological Bulletin, 99, 143-165.
[153]Scherer, K. R. (1988). Criteria for emotion-antecedent appraisal: A review. Cognitive perspectives on emotion and motivation, 89-126.
[154]Scherer, K. R. (1992). Social psychology evolving: A progress report. European social science in transition: Assessment and outlook, 178-243.
[155] Scherer, K. R. (1993). Studying the emotion-antecedent appraisal process: An expert system approach. Cognition and Emotion, 7, 325-355.
[156]Scherer, K. R. (1997). Profiles of emotion-antecedent appraisal: Testing theoretical predictions across cultures. Cognition and Emotion. 11, 113-150.
[157]Scherer, K. R., & Tannenbaum, P. H. (1986). Emotional experiences in everyday life: A survey approach. Motivation and Emotion, 10, 295-314.
[158]Sosik, J. J., & Amp, Megerian L. E. (1999). Understanding leader emotional intelligence and performance: The role of self-other agreement on transfomational leadership perceptions. Organization Management, 24, 367-390.
[159]Sy, T., Cote, S., & Saavedra, R. (2005). The contagious leader: Impact of the leader''s mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90, 295−305.
[160]Snodgrass, S. E., & Hecht, M. A. (1998). Interpersonal sensitivity: Expressivity of Perceptivity?Journal of Personality and Social Psychology, 74, 238-249.
[161]Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition,and Personality,9, 185-211.
[162]Seashore, S. E., & Taber, T. D. (1975). Job satisfaction and their correlates. American Behavioral Scientists, 18, 333-368.
[163]Shaver, P., Schwartz, J., Kirson, D., & O’Conner C. (1987). Emotion knowledge: Further exploration of a prototype approach. Psychol, 52:1061 – 1086
[164]Scandura, T. A., & Graen, G. B. (1984). Moderating effects of initial leader-member exchange status on the effects of a leadership intervention. Journal of applied Psychology, 69, 428-436.
[165]Thompson, E. R. (2007). Development and validation of an internationally reliable short-form of the positive and negative affect schedule (panas). Journal of cross-cultural psychology, 38, 227-242.
[166]Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management, 43, 178-190.
[167]Tiedens, L. Z. (2001). Anger and advancement versus sadness and subjugation: The effect of negative emotion expression on social status conferral. Journal of personality and Social Psychology, 80, 86-94.
[168]Tiedens, L. Z. (2001). Anger and advancement versus sadness and subjugation: The effect of negative emotion expression on social status conferral. Journal of personality and Social Psychology, 80, 86-94.
[169]Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063–1070.
[170]Wren, D. A. (1995). Learning from experience. Journal of Management History, 1, 5-12.
[171]Weiss, H. M. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences. Human Resources Management Review, 12, 173–194.
[172]Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. Research in organizational behavior, 18, 1–74.
[173]Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. Academy of Management Journal, 18: 293–321.
[174]Wolf, B., Spencer, R., & Gleason, T. (2002). Hearing loss is a common feature of symptomatic children with profound biotinidase deficiency. J Pediatr; 140, 242–246.
[175]Yukl G. A. (1998).Leadership in organization (4th Ed.).New Jersey:Prentice Hall Inc.
[176]Yukl, G. A. (1989). Leadership in organization. Prentice Hall.
[177]Yukl, G. (1994).Leadership in organizations (3ed Ed.). Prentice-Hall.
[178]Yukl, G. (1999). An evaluative essay on current conceptions of effective leadership. European Journal of Work and Organizational Psychology, 8, 33-48.
[179]Yang, J., & Mossholder, K. W. (2004). Decoupling task and relationship conflict: The role of intragroup emotional processing. Journal of Organizational Behavior, 25, pp 589-605.
[180]Zucker, L. G. (1986). Production of Trust: Institutional Sources of Economic Structure. Research in Organizational Behavior, 8, 53-111


QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top