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研究生:黃婉萍
研究生(外文):HUANG,WAN-PING
論文名稱:以工作要求與資源模式探討心理資源消耗與身心健康之關聯性研究—以台灣心理師為例
論文名稱(外文):Using Job Demands-Resources Model to Predict Psychological Resources Consumption and Physical and Mental Health — An Example of The Psychologists in Taiwan
指導教授:洪瑞斌洪瑞斌引用關係
指導教授(外文):HUNG,JUI-PIN
口試委員:吳宗祐楊明磊
口試委員(外文):WU,ZONG-YOUYANG,MING-LEI
口試日期:2013-07-02
學位類別:碩士
校院名稱:輔仁大學
系所名稱:心理學系
學門:社會及行為科學學門
學類:心理學類
論文種類:學術論文
論文出版年:2013
畢業學年度:101
語文別:中文
論文頁數:79
中文關鍵詞:工作要求-資源模式心理資源消耗身心健康心理師
外文關鍵詞:Job Demand-Resource modelPsychological Resources ConsumptionPhysical and Mental HealthPsychologist
相關次數:
  • 被引用被引用:1
  • 點閱點閱:423
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
本研究主要以工作要求-資源模式為基礎,利用雙路徑中之負向路徑為研究模型,加入工作資源為調節變項,並嘗試將心理資源消耗用以反映倦怠耗竭的概念。針對台灣心理師探討在不同的工作要求及工作資源之下,對於心理資源消耗及身心健康四者之關聯性。本研究針對 245 位台灣地區領有證照之諮商心理師及臨床心理師進行問卷調查。研究結果發現:1. 工作負荷能顯著預測心理師之心理資源消耗,而情緒勞動卻反而提升心理師之工作意義感;2. 心理資源消耗可分別預測心理師之身體健康及心理健康,兩者皆呈現負相關;3. 心理資源消耗能夠作為工作負荷與身心健康之間的部分中介變項;4. 自主性及社會支持在經由中介式調節效果驗證後,發現並非如原假設所稱,為工作要求與心理資源消耗之調節變項,而是兩者皆對於心理資源消耗呈現累加的效果。最後針對研究結果進行討論,並提出實務及未來研究的建議。
Based on the Job Demand-Resource model, the first energy-driven process was adopted in this research, in which the job resources as the moderating variable, and the "psychological resource consumption" is presented as an indicator of "exhaustion or burnout" has been verified was a new concept. The interrelations between "psychological resource consumption" and "physical and mental health” among the interviewed Taiwan psychologists under different “job demands” and “job resources” were explored and researched. In this research, questionnaires for 245 counseling psychologists and clinical psychologists were conducted and efficiently collected as a statistically viable questionnaire survey. The results show that: 1. Heavy workload has been proved to significantly predict the psychologists’ psychological resource consumption, however, the psychologists’ sense of the meaning of work is enhanced through being labored on emotion related affairs. 2. The psychologists’ psychological resource consumption is a significant predictor of both physical and mental health, which are negatively correlated. 3. The psychologists’ psychological resource consumption can be partially mediating variable between heavy workload and physical/mental health. 4. After "Autonomy" and "social support" were verified via mediating moderated effect, the job demands and psychological resource consumption have been found not the moderators as the null hypothesis had inferred, but they are resulted from the cumulative effect of psychological resource consumption.
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 名詞釋義 3
第二章 文獻探討 5
第一節 工作要求-資源模式 5
第二節 心理資源消耗 15
第三章 研究方法 21
第一節 研究架構及研究假設 21
第二節 研究程序 25
第三節 研究工具 27
第四章 研究結果 31
第一節 樣本特性之分析 31
第二節 量表之信效度分析 34
第三節 相關分析 41
第四節 迴歸分析 46
第五章 討論與建議 54
第一節 研究結論與討論 54
第二節 研究限制 61
第三節 實務及未來研究建議 63
參考文獻 66
中文部分 66
英文部分 68
附錄:本研究調查問卷 75

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1. 吳宗祐、鄭伯壎(2006)。 難應付客戶頻次\知覺服務訓練效用兩者及情緒勞動與情緒耗竭之關係-“資源保存理論”的觀點。管理學報, 23卷5期,頁 581 -599。
2. 林家興、謝昀蓁、孫正大(2008)。 諮商心理師執業現況調查研究。中華輔導與諮商學報(23),頁 117-145。
3. 洪瑞斌、陳怡璇(2009)。工作倦怠歷程模式之探索: 以餐飲企業主管為例。應用心理研究,43,頁19-48。
4. 孫德修、趙正敏與廖木燦(2008)。工作要求-資源模式與工作倦怠關係之研究-以某半導體封裝測試公司員工為例。朝陽學報(13),頁 1-29。
5. 張如杏(2006)。台灣精神醫療社會工作專業發展與危機。臺灣社會工作學刊,6,頁119~145。
6. 許秋田、黃創華、鄭志強(2009)。台灣臨床心理師執業與工作現況調查。應用心理研究(41),頁 43-55。
7. 陳禹、黃詠香、DeArmond, S,李志鴻譯(2005)。職場健康心理學:心理學家在21世紀的機會與挑戰。應用心理研究(27),頁 43-58。
8. 陸洛、李惠美、謝天渝(2005)。牙醫師職業壓力與身心健康, 職業倦怠之關係: 以高雄市牙醫師為例。應用心理研究, 27,頁 59-80。
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