臺灣博碩士論文加值系統

本研究主要以工作要求－資源模式為基礎，利用雙路徑中之負向路徑為研究模型，加入工作資源為調節變項，並嘗試將心理資源消耗用以反映倦怠耗竭的概念。針對台灣心理師探討在不同的工作要求及工作資源之下，對於心理資源消耗及身心健康四者之關聯性。本研究針對 245 位台灣地區領有證照之諮商心理師及臨床心理師進行問卷調查。研究結果發現：1. 工作負荷能顯著預測心理師之心理資源消耗，而情緒勞動卻反而提升心理師之工作意義感；2. 心理資源消耗可分別預測心理師之身體健康及心理健康，兩者皆呈現負相關；3. 心理資源消耗能夠作為工作負荷與身心健康之間的部分中介變項；4. 自主性及社會支持在經由中介式調節效果驗證後，發現並非如原假設所稱，為工作要求與心理資源消耗之調節變項，而是兩者皆對於心理資源消耗呈現累加的效果。最後針對研究結果進行討論，並提出實務及未來研究的建議。

Based on the Job Demand-Resource model, the first energy-driven process was adopted in this research, in which the job resources as the moderating variable, and the "psychological resource consumption" is presented as an indicator of "exhaustion or burnout" has been verified was a new concept. The interrelations between "psychological resource consumption" and "physical and mental health” among the interviewed Taiwan psychologists under different “job demands” and “job resources” were explored and researched. In this research, questionnaires for 245 counseling psychologists and clinical psychologists were conducted and efficiently collected as a statistically viable questionnaire survey. The results show that: 1. Heavy workload has been proved to significantly predict the psychologists’ psychological resource consumption, however, the psychologists’ sense of the meaning of work is enhanced through being labored on emotion related affairs. 2. The psychologists’ psychological resource consumption is a significant predictor of both physical and mental health, which are negatively correlated. 3. The psychologists’ psychological resource consumption can be partially mediating variable between heavy workload and physical/mental health. 4. After "Autonomy" and "social support" were verified via mediating moderated effect, the job demands and psychological resource consumption have been found not the moderators as the null hypothesis had inferred, but they are resulted from the cumulative effect of psychological resource consumption.

第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 名詞釋義 3
第二章 文獻探討 5
第一節 工作要求－資源模式 5
第二節 心理資源消耗 15
第三章 研究方法 21
第一節 研究架構及研究假設 21
第二節 研究程序 25
第三節 研究工具 27
第四章 研究結果 31
第一節 樣本特性之分析 31
第二節 量表之信效度分析 34
第三節 相關分析 41
第四節 迴歸分析 46
第五章 討論與建議 54
第一節 研究結論與討論 54
第二節 研究限制 61
第三節 實務及未來研究建議 63
參考文獻 66
中文部分 66
英文部分 68
附錄：本研究調查問卷 75

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