臺灣博碩士論文加值系統

由於過去鮮少3D列印系統評選模式的文獻，且目前實務界多以經驗模式或單一資訊系統角度來評選3D列印系統，此等評估方式往往無法完整考慮到3D列印的複雜特性，且評估指標的權重並非完全相等。
因此本研究提出一套整合文獻與專家意見的四階段評選模式，首先，第一階段利用DeLone資訊系統成功模式作為基礎發展雛型指標，第二階段結合3D列印的特性及科技接受模型推導出評選基礎構面，第三階段則運用修正式德菲法請專家進行構面及指標的修正與精簡，第四階段利用模糊綜合評判來決定評估指標的權重。最後，本研究結果提出五大構面：系統品質、資訊品質、服務品質、感知易用性及感知有用性，共49項評估指標及權重，且提供一則個案範例以說明指標與權重的用法。經由上述，本研究期望能給予企業評選3D列印系統時作為參考依據。

As historical literature were rarely themed in selection model of a 3D Printing System, and empirical model or a single information system has been the most selected perspective in practical field to evaluate the 3D Printing System at present, where such methods often failed to have an entire assessment in the complicated nature of 3D Print, plus that the evaluation index weights have not been completely equal.
Therefore, this study proposed a four-phased selection model integrating literature and expert opinions; firstly, Phase I used success of DeLone information system as the base to develop prototype index; secondly, the deduced dimension of evaluation foundation was through a combination of the features of 3D Print and Technology Acceptance Model; thirdly, the Modified Delphi Method was utilized in the modification and simplification of dimension and index by experts; fourthly, a fuzzy consolidated selection mode was used to determine the evaluation index weights. Finally, the findings proposed five dimensions: System quality, information quality, service quality, Perceived ease-of-use and Perceived usefulness, with a total of 49 evaluation indexes and weights, along with provision of a case sample to illustrate the use of indexes and weights. Combined as above, this study anticipates being for references of a company’s process in the evaluation of a 3D Printing System.

目錄
摘要 I
ABSTRACT II
誌謝 III
目錄 IV
表目錄 VI
圖目錄 VII
一、緒論 1
1.1 研究背景 1
1.2 研究動機與目的 2
1.3 論文架構 3
二、文獻探討 5
2.1 修正式德菲法 5
2.2 DELONE & MCLEAN修正後資訊系統成功模式 7
2.3 3D列印系統 9
2.3.1 3D列印之定義 9
2.3.2 3D列印之架構 9
2.3.3 3D列印之特性 10
2.4 科技接受模型 14
2.5 模糊綜合評判 14
三、研究方法 17
3.1 第一階段：文獻回顧及雛型指標設計 17
3.2 第二階段：雛型指標修正與分析 19
3.3 第三階段：雛型指標精簡 20
3.4 第四階段：評估指標權重分析 21
四、研究結果 22
4.1 第一階段：文獻回顧及雛型指標設計之結果 22
4.2 第二階段：雛型指標修正與分析之結果 28
4.3 第三階段：雛型指標精簡之結果 35
4.4 第四階段：評估指標權重分析 36
4.5 個案範例 52
五、結論與建議 57
5.1 研究貢獻 57
5.1.1 建構一套系統化的評選模式發展程序 57
5.1.2 擴充DeLone & McLean修正後資訊系統成功模式的使用範圍 57
5.1.3 實務貢獻 58
5.2 管理意涵 58
5.2.1 系統品質 58
5.2.2 資訊品質 58
5.2.3 服務品質 59
5.2.4 感知易用性 59
5.2.5 感知有用性 59
5.3 研究限制 60
5.4 未來研究建議 60
參考文獻 61
附錄一 修正式德菲法專家名單 65
附錄二 第一次德菲法調查問卷 66
附錄三 第二次德菲法調查問卷 72
附錄四 權重調查問卷 77

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