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研究生:連啟伶
研究生(外文):Chi-Ling Lien
論文名稱:解說志工休閒涉入影響因素之研究─兼論團隊凝聚力之調節效果
論文名稱(外文):The Predictors of Voluntary Interpreters' Leisure Involvement: The Moderating Effect of Group Cohesion
指導教授:林 永 森
指導教授(外文):Yung-Sen Lin
口試委員:呂謙黃任敏
口試委員(外文):Chien LuRen-Min Huang
口試日期:2014-01-20
學位類別:碩士
校院名稱:嶺東科技大學
系所名稱:觀光與休閒管理研究所
學門:民生學門
學類:觀光休閒學類
論文種類:學術論文
論文出版年:2013
畢業學年度:101
語文別:中文
論文頁數:141
中文關鍵詞:認真性休閒休閒阻礙休閒涉入團隊凝聚力層級線性模式
外文關鍵詞:serious leisureleisure constraintsleisure involvementgroup cohesionhierarchical linear model (HLM)
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解說志工擔負著傳達各單位的經營理念,並經由解說服務,搭起與遊客之間互動的橋樑,由於解說志工在遊客休閒及遊憩中扮演著重要的溝通角色,如何讓解說志工可持續涉入解說任務便是一重要課題,藉由此研究,探討非營利組織單位解說志工其休閒涉入的影響因子,期望能提供管理單位經營管理上之參考。
故本研究探討個人層次之認真性休閒、休閒阻礙對休閒涉入之關係,並以組織層次團隊凝聚力為調節變數進行探討。研究對象以非營利組織單位的解說志工為研究樣本。透過立意抽樣對34個非營利組織單位進行調查,再以便利抽樣方式進行發放問卷,共獲得有效樣本394份。運用層級線性模式分析變數之間的關係,結果顯示,解說志工個人層次之「認真性休閒特質」會正向影響「休閒涉入」;「休閒阻礙」會負向影響「休閒涉入」;組織層次之「團隊的凝聚力」會正向影響解說志工的「休閒涉入」。

Voluntary interpreters are responsible for conveying the managing idea of every organization, and build up the interactive bridge between the tourists and the organization. Making the voluntary interpreters keep involving in the mission of interpretation is important because the voluntary interpreters play important communicative roles in the leisure and recreation activities. Through the study, the author discussed the influential factors of the voluntary interpreters’ leisure involvement in the non-profit organization, hoping that it can provide the managing reference for the management department.
The study discusses the relationships of serious leisure, leisure constraints and leisure involvement of individual level, and uses the group cohesion of organizational level as the moderating variable for discussion. The study used the voluntary interpreters of the non-profit organization as the sample, investigating 34 non-profit organizations through purposive sampling and then used the way of sampling by convenience to provide questionnaire. The investigation acquired 394 valid samples, manipulating the hierarchical linear model (HLM) to analyze the relationship between the variables. In consequence, “serious leisure” of the individual level of the voluntary interpreters has a positive effect on “leisure involvement”; “leisure constraints” has a negative effect on “leisure involvement”; “group cohesion” of organizational level has a positive effect on “leisure involvement”.

中文摘要 i
英文摘要 ii
誌謝 iii
目錄 iv
表目錄 viii
圖目錄 x
第一章前言 1
第一節 研究動機 1
第二節 研究目的 3
第三節 研究流程 3
第四節 研究範圍與限制 5
壹、研究範圍 5
貳、研究限制 5
第二章 文獻回顧 6
第一節 認真性休閒理論與相關研究 6
壹、認真性休閒定義 6
貳、認真性休閒衡量方式 8
參、認真性休閒相關研究 9
肆、小結 10
第二節 休閒阻礙理論與相關研究 12
壹、休閒阻礙定義 12
貳、休閒阻礙衡量方式 13
參、休閒阻礙相關研究 15
肆、小結 16
第三節 休閒涉入理論與相關研究 17
壹、休閒涉入定義 17
貳、休閒涉入衡量方式 17
參、休閒涉入相關研究 20
肆、小結 21
第四節 團隊凝聚力理論與相關研究 22
壹、團隊凝聚力定義 22
貳、團隊凝聚力衡量方式 27
參、團隊凝聚力相關研究 28
肆、小結 28
第五節 研究假設推導 30
壹、認真性休閒與休閒涉入之關係 30
貳、休閒阻礙與休閒涉入 32
參、團隊凝聚力之調節效果 33
第三章 研究方法 35
第一節 研究架構與假設 35
壹、研究架構 35
貳、研究假設 35
第二節 研究工具 36
壹、社經背景衡量 36
貳、認真性休閒量表 38
參、休閒阻礙量表 39
參、休閒涉入量表 40
肆、團隊凝聚力量表 41
第三節 量表信效度分析 42
壹、認真性休閒 42
貳、休閒阻礙 43
參、休閒涉入 44
肆、團隊凝聚力 45
第四節 研究對象與抽樣方法 46
壹、研究對象 46
貳、抽樣方法 46
參、樣本大小 46
第五節 統計方法 48
壹、描述性統計 48
貳、項目統計分析 48
參、信度分析 48
肆、結構方程模式 48
伍、階層線性模型 49
第四章 結果分析與討論 51
第一節 描述性統計 51
壹、社經背景 51
第二節 測量模式分析 54
壹、聚合效度 54
貳、區辨效度 59
第三節 現況分析 60
壹、認真性休閒之現況分析 60
貳、休閒阻礙之現況分析 63
參、休閒涉入之現況分析 65
肆、凝聚力之現況分析 67
第四節 層級線性模型 69
第五章 結論與建議 84
第一節 結論 84
壹、樣本描述 84
貳、現況分析 84
參、變數關係模式之驗證及團隊凝聚力之調節效果 85
第二節 建議 87
壹、未來研究建議 87
貳、對實務之建議 88
參考文獻 90
壹、中文文獻 90
貳、英文文獻 92
附錄A 解說志工問卷 101


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