王經明(2003)。心理契約與組織承諾之關連性研究-以某便利商店為例。國立高雄第一科技大學行銷與流通管理所碩士論文，高雄。朱鴻薇(2004)。教師雇用身份與人格特質對心理契約實現與組織公民行為關係之影響。國立中央大學企業管理研究所碩士論文，桃園。江明修(1999)。組織情感與心理契約的建立。教育資料與研究，30，7-10。何建文(2010)。國民小學教師心理契約對教學信念之影響-以領導者與部屬關係及組織公平為調節變項。國立臺南大學教育經營與管理研究所碩士論文，臺南。余琛(2007)。心理契約履行與組織公民行為之間的關係研究。心理科學進展。30(2)，458-461。
吳明隆(2007)。SPSS操作與應用-變異數分析實務。台北：五南。
吳明隆(2009)。SPSS操作與應用：問卷統計分析實務。台北：五南。
宋永麗(2007)。組織中完備心理契約的建構。渭南師範學院學報，22(1)，82-84。
巫俊隆(2008)。倫理氣候認知、組織公平與組織公民行為關係之探討-以組織認同為中介變數。國立東華大學管理學院高階經營管理碩士論文，花蓮。李佳怡(2000)。知覺組織支持對員工工作態度影響之研究。國立中山大學人力資源管理研究所碩士論文，高雄。李俊賢、林世明(2012)。知覺主管支持與教導行為、威權領導感受與員工組織認同之研究，136，1-24。
李彥君(2002)。國民小學教師工作壓力與情緒管理關係之研究。國立台中師範學院國民教育研究所碩士論文，台中。李彥君(2002)。國民小學教師工作壓力與情緒管理關係之研究。國立台中師範學院國民教育研究所碩士論文，台中。李晉男(2002)。台南科學工業園區高科技研發人員工作壓力、因應方式與職業倦怠之關係研究。國立高雄師範大學工業科技教育學系碩士論文，高雄。李賢聖(2010)。員工內外控性格干擾組織賦權及變革關係之研究-以退輔會天然氣股份有限公司為例。銘傳大學公共事務學系碩士論文，台北。李麗秋(2010)。高雄市政府公務人員自我效能、組織認同與組織效能關係之研究。高雄師範大學碩士論文，高雄。沈伊默、袁登華(2007)。心理契約破壞感對員工工作態度害行為的影響。心理學報。39(1)，155-162。
林士峰(2002)。銀行業人力彈性運用與員工心理契約的關係及影響。國立中山大學人力資源管理研究所碩士論文，高雄。林淑姬(1992)。薪酬公平、程序公正與組織承諾、組織公民行為關係之研究。未出版，國立政治大學企業管理研究所博士論文，台北。林傑斌、陳湘與劉明德(2002)。SPSS 11統計分析實務設計寶典。台北：博碩。
林慧敏(2004)。領導者與部屬交換關係對員工工作態度之影響-以C公司為例。國立中央大學人力資源管理研究所在職專班碩士論文，桃園。林璟汶(2005)。五大人格特質、心理契約實踐與組織公民行為關連性探討。第九屆科際整合管理研討會論文全文集下冊，1-26。台北：東吳大學企業管理學系。
邱柏松、戴志璁(2008)。組織認同、員工忠誠度、人力資本及組織效能之研究－以商業銀行為例。管理研究學報，7(2)，227-255。唐麗英、王春和(2005)。SPSS統計分析。台北，儒林。
徐瑋伶、鄭伯壎(2002)。組織認同：理論與本質之初步探索分析。中山管理評論，10(1)，45-64。張仁傑(2001)。領導者/部屬交換理論與組織行為有關變數關係之研究。國立成功大學企業管理研究所碩士論文：台南。
張芝婷(2006)。心理契約破壞對公職人員態度和行為之影響。國立台北大學公共行政暨政策學系碩士論文，台北。張紹勳(2007)。研究方法菁華本。台中：滄海書局。
張曉春(1983)。專業人員工作疲乏研究模式-以社會工作人員為例。思與言，21(1)，69-79。梁欣光(2005)。組織成員性格特質、心理契約、組織公民行為與職場偏差行為之關聯性研究-關係品質之干擾效果。國防管理學院資源管理研究所碩士論文，台北。梁凱雯(2002)。組織公平、工作自主性與互依性對觀光旅館餐飲服務員工組織公民行為之相關研究。世新大學觀光學系碩士班碩士論文，台北。陳怡婷(2007)。全職員工對非典型勞動工作者知覺、心理契約違反、信任與工作態度行為之關聯性研究。國防大學管理學院資源管理研究所碩士論文。陳惠芳(2008)。在組織變革環境下賦權對組織承諾之影響研究-檢視內外控傾向與知覺心理契約違反之干擾效果，台大管理論叢，18(2)，1-26。
陳敦生(1995), 情緒勞動與自我監控對於工作表現及人力資源管理方案需求之相關研究-以航空業為例。 國立雲林科技大學企業管理技術研究所碩士論文。陳雅惠(2007)。人力彈性運用、員工心理契約與組織公民行為關係之研究-以國際觀光旅館為例。南台科技大學休閒事業管理系碩士論文，台南。陳銘薰、方妙玲(2003)。心理契約違犯對員工工作行為之影響之研究-以高科技產業為例，輔仁管理評論，11(2)，1-32。程大器(2002)。統計學理論與應用(下)。台北，智勝。
黃平杰(2009)。員工心理契約的管理。2010年2月1日，取自http://obtrainer.pixnet.net/blog/post/25066661。
黃怡禎(2003)。心理契約、組織承諾與組織公民行為之關聯性研究-知識工作者與非知識工作者之比較。國立雲林科技大學企業管理系碩士論文，雲林。黃品全(2003)。顧客接觸人員與上司、同事關係對賦能及服務工作之影響－社會交換的觀點。管理評論。22(4)，57-80。黃家齊(2002)。人力資源管理活動認知與員工態度、績效之關聯性差異分析-心理契約與社會交換觀點。管理評論。21(4)，101-127。黃家齊(2003)。人力資源管理活動、雇用關係與員工反應之關聯性研究-心理契約觀點。管理學報，20(3)，483-514。黃烈堂、林顯輝、杜俊和(2009)。地方政府職員個人特徵對LMX領導型態認知與組織承諾差異之關聯性研究。績效與策略研究。6(1)，49-65。葉穎蓉(2004)。由心理契約檢視員工工作身份對工作態度與行為的影響-以公部門的約聘人員為例。人力資源管理學報，4(4)，105-129。劉媛(2008)。心理契約對組織公民行為的影響分析。商業現代化。303-304。
蔡秀琴(2006)。國立大學行政人員心理契約、組織承諾與組織公民行為關係之研究。國立嘉義大學管理研究所碩士論文，嘉義。鄭伯壎(2003)。台灣的組織行為研究：過去、現在、及未來。應用心理研究，19，35-87。鄭筱琪(2009)。教師知覺人力資源管理措施對組織公民行為之影響—情感性承諾的中介效果。國立新竹大學人力資源發展研究所碩士論文，新竹。
賴志超(2004)。華人文化與組織認定。應用心理研究，21，10-13。賴志超、鄭伯壎、陳欽雨(2001)。台灣企業員工組織認同的來源及其效益。人力資源管理學報，1(1)，27-51。謝欣怡(2005)。我國公務機關員工組織分裂認同之研究。國立台灣科技大學企業管理系碩士論文，台北。
鍾蕙如(2004)。主管-部屬交換品質、工作角色認定與工作負荷量對員工績效之影響。國立東華大學企業管理研究所碩士論文，花蓮。Argyris, C. P. (1960). Understanding organization behavior. Homewood, Doresy.
Ashforth B. E., & Mael F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.
Barnard, C. I. (1938). The functions of the executive. Cambridge, Mass: Harvard University Press.
Bateman, T. S. & Organ, D. W. (1983). Job satisfaction and the good solider: The relationship between affect and employee “citizenship”. Academy of Management Journal, 26(4), 587-595.
Becker, H. S. (1960). Notes on the concept of commitment. American Journal of Psychology, 53(6), 456-459.
Blau, P.M. (1964), Exchange and Power in Social Life, Wiley, New York, NY.
Brooks, L., (1999), Organizational Behavior, London: Pitman.
Cherniss, C. (1980). Staff Burnout：Job Stress in the Human Services. Beverly Hills, Calif.：Sage Publications.
Cordes Morrison, E. W, & Robinson, S. L. (1997). When employee feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22(1), 226-256.
Cordes, C. L., & Dougherty, T. W. (1993). A review and integration of research on job burnout. Academy of Management Review, 18(4), 621-656.
Coyle-Shapiro, J. & Kessler, I. (2000). Consequences of the psychological contract for the employment relationship: A large scale survey. Journal of Management Studies, 37(7), 903-930.
Dansereau, F., Cashman, J., & Graen, G. B. (1973). Instrumentality theory and equity theory as complementary approaches in predicting the relationship of leadership and turnover among managers. Organization Behavior and Human Performance, 10(2), 184-200.
Davis, K. & Newstorm, J. W. (1989). Human behavior at work：Organizational behavior. (8th ed) McGraw Hill.
DeConinck, J. B. (2009). The effect of leader-member exchange on turnover among retail buyers. Journal of Business Research, 62(11), 1081-1086.
Dienesch, R.M., & Liden, R.C. (1986). Leader-member exchange model of leadership : A critique and future development. Academy of Management Review,11(3), 618-634.
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39(2), 239-269.
Edwards, M. R., ＆ Peccei, R. (2007). Organizational identification: Development and testing of a conceptually grounded measure. European Journal of Work and Organizational Psychology, 16(1), 25-57.
Eisenberger, R., Fasolo, P., and Davis-LaMastro, V., 1990. Perceived organizational support and employee diligence, commitment, and innovation, Journal of Applied Psychology, 75(1), 51-59.
Eisenberger, R., Huntington, R., Hutchison, S. and Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychological, 71(3), 500-507.
Farh, J. L. , & Cheng, B. S. , (2000). A cultural analysis of paternalistic leadership in Chinese organizations. In J. T. Li, A. S. Tsui, & E. Weldon (Eds.). Management and organizations in the Chinese context. London: Macmillan.
Folger, R. & Greenberg, J. (1985). Procedural justice: An Interpretative Analysis of Personnel Systems. Research in Personnel and Human Resources Management, 3(1), 141-183.
Gakovic, A., & Tetrick, L. E. (2003). Psychological contract breach as a source of strain for employees. Journal of Business and Psychology, 18(2), 235-247.
Gerstner, C. R., & Day, D. V. (1997). Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82(6), 827–844.
Graen, G. B. & Cashman, J. (1975). A role-making model of leadership in formal organizations : A developmental aooroach. In J. G. Hunt & L. L. Larson ( Eds.), Leadership Frontiers, 143-166. Kent, OH: Kent State Univ. Press.
Graen, G. B. & Uhl-Bien, M. (1995). Relationship-based approach to leadership: development of leader-member exchange theory of leadership over 25 years: applying a multi-level multi-domain perspective. Leadership Quarterly, 6(2), 219-247.
Grandey, A. A. (2003). When “the sho must go on” : Surface acting and deep acting as determinants of emotional exhaustion and peer-rated service delivery. Academy of Management Journal, 46(1), 86-96.
Greller, M. M. & Herold, D. M. (1975). Source of feedback: a preliminary investigation. Organizational Behavior and Human Performance, 13(2), 224-256.
Guest, D. E. (1998). Beyond HRM: commitment and the contract culture. In Human Resource Management: The New Agenda, Sparrow P, Marchington M (Eds). Financial Times Management: London.
Gulem Atabay (2007). Psychological contract breach and organizational citizenship behavior: exploring cognitive similarity and leader-member exchange as antecedents. Review of Business Research, 1(3), 32-43.
Guzzo, R. , Noonan, K.A. , & Elron, E. (1994). Expatriate managers and psychological contract. Journal of Applied Psychology, 79(4), 617-626.
Hamner W. C., Organ D. W. (1978). Organizational behavior: an applied psychological approach. Dallas, Texas: Business Publications.
Hill, C. A. (1987). Affiliation motivation: People who need people… but in different ways. Journal of Personality and Social Psychology, 52(5), 1008-1018.
Hochschild, A. R. (1983). The managed heart：the commercialization of human feeling. Berkeley：University of California Press.
Hutchison, S. (1997). Perceived organizational support: Further evidence of construct validity. Educational and Psychology Management, 57(6), 1034-1052.
Joseph, F. H., E. A. Rolph, & L. T. Ronald (1987). Multivariate Data and Analysis with Reading. New York : MacMillan.
Kanter, R. M. (1968). Commitment and social organization：A study of commiement mechanisms in utopian communities. American Sociological Review, 33(4), 499-517.
Knippenberg, D., & Schie, E. C. M. (2000). Foci and correlates of organizational identification. Journal of Occupational & Organizational Psychology, 73(2), 137-147.
Lee, R. T. & Ashforth, E. (1993). On the meaning of three dimension of burnout. Journal of Applied Psychology,75(6), 743-747.
Levinson, H. (1965). Reciprocation: the relationship between man and organization. Administrative Science Quarterly, 9(4), 370-390.
Levinson, H. M. (1962). Men, Management and Mental Health. Cambridge, MA: Harvard University Press.
Liden, R.C., Sparrowe, R.T., & Wayne, S.J. (1997). Leader-member exchange theory: the past and potential for the future. Personnel and Human Resources Management, 15(1), 47-119.
MacNeil, I. R., 1985. Relational Contract：What We Do and Do Not Know, Wisconsin Law Review, 3(3), 483-525.
Mael, F. & B. E. Ashforth (1992). Alumni and their alma mater: a partial test of the reformulated model of organizational identification, Journal of Organizational Behavior, 13(2), 103-123.
Maslach, C. (1982). Burnout, the cost of caring. Englewood Cliffs, NJ: Prentice-Hall.
Maslach, C., & Jackson, S. E. (1981). The Measurement of Experienced Burnout. Journal of Occupational Behavior, 2(2), 99-113.
Maslach, C., and Jackson, S. E. (1984). Patterns of burnout among a national sample of public contact workers, Journal of Health Human Resource Administration, 7(2), 189-212.
Maslach, C., Jackson, S. E., and Leiter, M. P. (1996). The Maslach Burnout Inventory Manual, 3rd, Pala Alto, CA: Consulting Psychologists Press.
Meyer, J. P. & Allen, N. K. (1991). A three-component conceptualization of organizational commitment. Human Resource Management, 1(1), 61-98.
Meyer, J. P., Allen, N. J. (1987). Organization commitment: Toward a three-component model. Research Bulletin, 660, The University of Western Ontario, Department of Psychology, London.
Miller, V. D., Allen, M., Casey, M. K., & Johnson, J. R. (2000). Reconsidering the organizational identification questionnaire. Management Communication Quarterly, 13(4), 626-658.
Moorhead, G. & Griffin, R. W. (1998). Organizational Behavior: Managing People and Organizations. New York: Houghton Mifflin Company.
Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behavior. Journal of Applied Psychology, 76(6), 845-855.
Morris, J. A., & Feldman, D. C. (1997). Managing emotions in the workplace. Journal of Managerial Issue, 9(3), 257-274.
Morrison, D. (1994). Psychological contracts and change. Human Resource Management, 33(3), 353-372.
Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-organization linkages. New York: Academic Press.
Mowday, R. T., Steers, R. M., & Porter, L. M. (1979). The measurement of organizational commitment, Journal of Vocational Behavior, 14(2), 224-247.
Northcraft, G. B., & Neale, M. A. (1994). A management challenge. organizational Behavior., The Dryden Press, 400.
Northouse, P. G. (2001), Leadership: Theory and Practice, (2nd edition), Thousand Oaks, CA: Sage Publications.
Organ, D. W. (1988). Organization citizenship behavior: The good solider syndrome. Lexington, MA: Lexington books.
Patchen, M. (1970). Participation, achievement, and involvement on the job. Englewood Cliffs, NJ: Prentice Hall.
Pearce, L. J. (1993). Toward an organizational behavior of contract laborers: their psychological involvement and effects on employee co-workers, The Academy of Management Journal, 36(5), 1082-1096.
Pines, A. M. & Aronson, E. (1988), Career Burnout: Causes and Cures. New York: Free Press.
Podsakoff, P. M., Mackenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on follows’ truth in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1(2), 107-142.
Porter, L. W., Steers, R. M., Mowday, R. T., and Boulian, P. V. (1974). Organizational commitment, job satisfaction and turnover among psychiatric technician, Journal of Applied Psychology, 59(5), 603-609.
Rhoades, L. & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-741.
Robbins, S. P. (1993). Organizational Behavior, N. J. Prentice-Hall Inc.,
Robinson, S. L. & Morrison, E. W. (1995). Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior. Journal of Organizational Behavior, 16(3), 289-298.
Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41(4), 574-599.
Robinson, S. L., & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15(3), 245-259.
Roehling, M. V. (1997). The origins and early development of the psychological contract construct. Journal of Management History, 3(2), 204-217.
Rousseau, D. M. (2000). Psychological contracts inventory technical report. Pittsburgh: Carnegie Mellon University.
Rousseau, D. M. (2001). Schema, promise and mutuality: The building blocks of the psychological contract. Journal of Occupational and Organizational Psychology, 74(4), 511-541.
Rousseau, D.M. & Parks, J. M. (1993). The contracts of individual and organizations. Research in organizational behavior, 15(1), 1-43.
Rousseau, D.M. (1989). Psychological and implied contracts in organization. Employee Responsibility and Rights Journal, 2(2), 121-139.
Rousseau, D.M. (1995). Psychological Contracts In Organizations: Understanding Written And Unwritten Agreements. Thousand Oaks, CA: Sage.
Scandura, T. A. (1999). Rethinking leader-member exchange: An organizational justice perspective. Leader Quarterly, 10(1), 25-40.
Schein, E. W. (1965). Organizational psychology. Englewood Cliffs, NJ: Prentice Hall.
Settoon, R. P., Bennett, N., & Liden, R. C. (1996). Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology, 81(3), 219–227.
Shore, L. M. & Tetrick, L. E. (1991). A construct validity study of the survey of perceived organizational support. Journal of Applied Psychology, 76(5), 637-643.
Smithson, J., and Lewis, S. (2003). The Psychological Contract, A Sloan Work and Family Encyclopedia Entry.
Starnes, B. J. (2007). An analysis of psychological contracts in volunteerism and the effect of contract breach on volunteer contributions to the organization. The International Journal of Volunteer Administration, 24(3), 31-40.
Thompson, M., & Heron, P. (2005). The difference a manager can make: organizational justice and knowledge worker commitment. International Journalof Human Resource Management, 16(3), 383-404.
Turnly, W. H. & Feldman, D. C. (1999). The impact of psychological violations on exit, voice, loyalty and neglect. Human Relations,52(7), 895-922.
Turnly, W. H. , Bolino, M. C. , Lester, S. W. & Bloodgood, J. M. (2003). The impact of psychological contract fulfillment on the performance of in-role and organizational citizenship behaviors. Journal of Management, 29(2), 187-206.
Whyte, W. (1956). The organization man. New York, NY: Simon and Schuster.
Wiener, Y. (1982). Commitment in organizations: A normative way. Academy of Management Review, 7(3), 418-428.
Witt, L. A. (1991). Exchange ideology as a moderator of job-attitudes-organizational behaviors relationships. Journal of Applied Social Psychological, 21(18), 1490-1501.