跳到主要內容

臺灣博碩士論文加值系統

(18.97.14.89) 您好!臺灣時間:2024/12/04 20:26
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:張琬媜
研究生(外文):Wan-Chen Chang
論文名稱:探討影響使用者使用旅遊相關應用程式之因素並以此設計手機旅遊應用程式
論文名稱(外文):A Study of Exploring Factors Which May Influence Users'' Intention of Using Tourism Related Apps and Design a Prototype of Tourism Apps
指導教授:張樹之張樹之引用關係
口試委員:黃蘭鍈
口試日期:2013-05-13
學位類別:碩士
校院名稱:國立中興大學
系所名稱:科技管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2013
畢業學年度:101
語文別:英文
論文頁數:71
中文關鍵詞:智慧型手機手機應用軟體旅遊
外文關鍵詞:Smartphone applicationapptouristuser oriented
相關次數:
  • 被引用被引用:0
  • 點閱點閱:282
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
科技的日新月異讓智慧型手機儼然成為生活中不可或缺的必需品。近年來,由於無線網路之普及,更讓智慧型手機使用者可以輕易在任何時間任何地點和其他手機使用者保持聯絡,也讓社會的腳步正式踏入下一個新的型態 ─ 無所不在之商務型態(Ubiquitous commerce/U-commerce)。除此之外,社群網站的興起也在社會扮演舉足輕重的影響角色。社群網站不只影響了使用行為,也改變了人與人之間的交流方式和資訊傳播。更進一步來說,旅遊產業和旅遊者也深受智慧型手機、手機應用程式和社群網站之影響。但此時有個問題,市面上熱門之手機應用程式通常為軟體工程師所設計而非出自使用者的意見,這些軟體真的符合使用者所需嗎?本研究目的在於探討有哪些因素會影響旅遊者使用旅遊相關軟體之意圖並根據結果建立一個旅遊應用程式之樣本。研究以透過問卷調查方式了解旅遊者使用旅遊相關軟體和和其他因素之影響。結論證實社群網站和隨時保持聯繫等因素會對旅遊者又正面影響,而旅遊資訊品質則被視為基本因素而沒有明顯之影響。另外也根據結果,設計了一個完整的旅遊相關應用程式應當俱備之功能。

The use of Smartphone in human lives has been a trend of the world now. With the help of wireless internet, smartphone user could reach and be reached at anytime and anywhere. This modern society is officially entering the era of U-commerce. Except the trend of using smartphone, social network site is also playing an important role in this society. Social network site is significantly influencing people''s behavior and how people connect with others. Thus, there are more and more applications being developed. But the application is seldom developed from the user''s view point, especially the tourism applications. The purpose of this study is to explore what factors would influence user''s intention in using tourism related applications. According to the result, u-construct (ubiquity and uniqueness), perceived value of social network sites, and personal innovativeness have positive effect on intention. Though information quality shows no positive influence on intention and other factors, information quality is considered as a basic equipment of the application and information system. Namely, information quality is still an important factor considered by user. Based on the result, the functions of tourism related application are developed. Each developed function could be used to improve the connection between each factor. The developed functions include journey producing, sharing, recommended system, connected to SNSs and LBS. All these functions may increase user''s intention and satisfaction in using the designed tourism related application.

中文摘要 i
Abstract ii
Table of Contents iii
List of Tables v
List of Figures vi
1. INTRODUCTION 1
2. LITERATURE REVIEW 4
2.1 Smartphone 4
2.2 Mobile Applications 5
2.3 U-Commerce and U-Construct 6
2.4 Consumer-generated Content (CGC) and Social Network Sites (SNSs) 8
2.5 Technology Acceptance Model for Wireless Internet 9
3. HYPHOTHESIS AND RESEARCH MODEL 12
3.1 Ubiquity and Uniqueness 12
3.2 Information Quality 14
3.3 Perceived Value of SNS 16
3.4 Individual Difference-Personal Innovativeness 17
4. METHODOLOGY 20
4.1 Questionnaire Design 20
4.2 Partial Least Squares, PLS 26
5. RESULT 29
5.1 Data Analysis and Result 29
5.2 Test of the Measurement Model 32
5.3 Test of the Structural Mode 36
6. DISCUSSION AND IMPLICATION 40
6.1 Discussion 40
6.2 Implication 49
6.2.1 Basic Functions 49
6.2.2 Journey Producing 50
6.2.3 Sharing 50
6.2.4 Connecting To SNSs 51
6.2.5 Recommended System 52
6.2.6 Location Based Service (LBS) 52
6.2.7 Further Works of i-Traveler 53
6.3 Contribution 54
6.3.1 Society 54
6.3.2 Environmental 55
6.3.3 Economic 56
6.3.4 Social Touring 57
7. Conclusion 59
8. Limitation and Further Works 61
REFERENCE 63
APPENDIX 68




何雍慶, 蔡青姿 , 運用PLS方法探討價值創新導入新產品開發之調節角色,中華管理評論國際學報,2009
FIND( Foreseeing Innovative New Digiservice),臺灣民眾行動裝置應用程式使用行為與偏好 ,資策會,2012 Available from: http://www.find.org.tw/find/home.aspx?id=332&page=many (Accessed 23 April 2013 )
FIND( Foreseeing Innovative New Digiservice),資策會FIND創新講堂:用科技創造S.I.M.P.L.E.經濟,體驗快樂生活,資策會 2012 Available from: http://www.find.org.tw/find/home.aspx?page=many&id=331(Accessed 23 April 2013)
FIND( Foreseeing Innovative New Digiservice),行動廣告:美食、旅遊、3C等資訊最能吸引消費者目光,資策會,2012 Available from: http://www.find.org.tw/find/home.aspx?page=many&id=323(Accessed 23 April 2013)
交通部觀光局, 中華民國100年國人旅遊狀況調查, 2011 Available from: http://admin.taiwan.net.tw/statistics/market.aspx?no=133(Accessed 23 April 2013)
Nielsen,尼爾森智慧型手機洞察報告,2012, Available from: http://tw.nielsen.com/site/documents/NielsenSmartphone_ReportChartCoverage_CN.pdf (Accessed 30 April 2013)
Agarwal, R., Individual Acceptance of Information Technologies, Pinnaflex Press, Cincinnati, OH, 2000, pp. 85-104.
Amichai-Hamburger, Y., and Vinitzky, G., "Social network use and personality," Computers in Human Behavior, Vol. 26, 2010, pp.1289–1295.
Barclay, D., Higgins, C., and Thompson, R., "The Partial Least Squares (PLS) Approach to Causal Modeling: Personal Computer Adoption and Use As An Illustration," Technology Studies, Vol. 2, 1995, pp. 285-309.
Chang, C.-C., and Chin, Y.-C.," Predicting the usage intention of social network games: an intrinsic-extrinsic motivation theory perspective," Annual Conference on Innovations in Business & Management, 2011
Chang, W.-C., and Chang, S. E., "Intention of Sharing Information Through Smart Phone Based Application for Traveling," 2012 Information Technologies, Application and Management Conference, Kaohsiung Taiwan, 2012
Chen,C. - C., and Tseng, Y.-D., "Quality Evaluation of Product Reviews Using an Information Quality Framework," Decision Support Systems, Vol. 50,2011, pp. 755-768.
Correa,T., Hinsley, A. W., and Zuniga, H. G. de., "Who interacts on the Web?: The intersection of users’ personality and social media use," Computers in Human Behavior, Vol. 26, 2010, pp. 247–253.
Cronin, J.J. Jr., Brady, M.K., and Hult, G. T. M., "Assessing the Effects of Quality, Value, and Customer Satisfaction on Consumer Behavioral Intentions in Service Environments," Journal of Retailing, Vol. 76, 2000, pp. 193-218.
Davis, F. D.," Perceived Usefulness, Perceived Ease of Use And User Acceptance of Information Technology," MIS Quarterly, Vol.13, 1989, pp. 319-339.
DeLone, W. H., and McLean, E. R., “The DeLone and McLean Model of Information Systems Success: A Ten-Year Update," Journal of Management Information System, Vol. 19, 2003, pp. 9-30.
Dodds, W. B., Monroe, K.B., and Grewal,D., "Effects of Price, Brand, and Store Information on Buyers'' Product Evaluations," Journal of Marketing Research, Vol. 28, 1991, pp. 307-319
Fan, Y.-W., Fang, Y. -H., Wu, C. -C., and Liou, C. -H., "Intention to Participate Continually in Virtual Communities," Journal of e-Business, Vol. 13, 2011, pp. 413-434.
Fornell,C., and Larcker., D. F., "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, Vol. 18, 1981, pp. 39-50.
Gefen, D., and Straub, D., "A Practical Guide to Factorial Validity Using PLS-Graph: Tutorial and Annotated Example," Communications of the Association for Information Systems, Vol. 16, 2005, pp. 91-109
Goh, D. H., Lee,C.-S., Ang, R. P., and Lee, C.-K., "Determining Services for the Mobile Tourist," Journal of Computer Information Systems, Vol. 51, 2010, pp. 31-40.
Goodhue, D. L., Lewis, W., and Thompson, R., "Does PLS Have Advantages for Small Sample Size Or Non-Normal Data?" MIS Quarterly, Vol. 36, 2012, pp. 981-1001
Gretzel, U., Fesenmimaier, D. R., Formica, S., and O''Leary, J. T., " Searching for the Future: Challenges Faced by Destination Marketing Organization," Journal of Travel Research, Vol. 45, 2006, pp. 116-126.
Hoogsteder, V., "Our Presentation From Mobile World Congress 2010 – Mobile Application Stores State of Play," Distimo, 2010, Available From: http://www.distimo.com/blog/2010_02_our-presentation-from-mobile-world-congres-2010-mobile-application-stores-state-of-play/ (accessed 2012. 12.28).
Hughes, D. J., Rowe, M., Batey, M., and Lee, A., "A Tale of Two Sites: Twitter Vs. Facebook and The Personality Predictors of Social Media Usage," Computers in Human Behavior, Vol. 28, 2012, pp. 561-569.
Hulland, J., "Use Of Partial Least Squares (Pls) In Strategic Management Research: A Review of Four Recent Studies," Strategic Management Journal, Vol. 20, 1999, pp. 195-204.
Jin, X-L., Cheung, C. M. K., Lee, M. K.O., and Chen H-P., "How to Keep Members Using the Information in a Computer-supported Socail Network," Computers in Human Behavior, Vol. 25, 2009, pp. 1172-1181
Junglas, I., and Watson, R.T., "The U-Constructs: Four Information Drives," Communications of the Association for Information Systems, Vol. 17, 2006, pp. 569-592.
Kramer, R., Modsching, M., Hagen, K. t., and Gretzel, U.," Behavior impacts of mobile tour guides," Information and Communication Technology in Tourism, 2007, pp.109-118.
Landor, P., "Understanding the Foundation of Mobile Content Quality : A Presentation of a New Research Field," 36th Hawaii International Conference on System Sciences (HICSS’03), Hawaii, 2002
Lee, Y. W., Strong, D. M., Kahn, B. K., and Wang, R. Y., "AIMQ: A Methodology for Information Quality Assessment," Information & Management ,Vol. 40,2002, pp. 133–146.
Lee, I., and Lee, K.," Social Shopping Promotions from A Social Merchant’S Perspective," Business Horizons, 2012, PP. 441—451.
Liang, T.-P., and Turban, E.,. "Introduction to the Special Issue Social Commerce: A Research Framework for Social Commerce," International Journal of Electronic Commerce, Vol. 16, 2012, pp. 5–13.
Lu, J., Yu, C.-S., Liu, C., and Yao, J. E., "Technology Acceptance Model for Wireless Internet," Internet Research, Vol. 13, 2003, pp. 206-222.
Nicolaou, A. I., and Mcnight, D. H., "Perceived Information Quality in Data Exchange: Effect on Risk, Trust and Intention to Use," Information System Research, Vol. 17, 2006, pp. 332-351
Nunnally, J. C., Psychometric Theory, 2nd Edition. McGraw-Hill, New York, 1978
Nunnally,J. C., and Bernstein, I. H., Psychometric Theory, Third Edition, Mcgraw-Hill, New York, 1994
Pan,B., MacLaurin, T., and Crotts,J. C., "Travel blogs and the implications for destination marketing," 2006, Available From: http://www.panb.people.cofc.edu/pan/JTR-TravelBlogs-Pan_etal.pdf (Accessed 27, July 2012)
Pirouz, D. M., "An Overview of Partial Least Squares," 2006 Available at SSRN: http://ssrn.com/abstract=1631359 or http://dx.doi.org/10.2139/ssrn.1631359 (Accessed 30 April 2013)
Pitt, L. F., Parent, M., Junglas, I., Chan, A., and Spyropoulou, S., "Integrating the Smartphone Into a Sound Environmental Information Systems Strategy Principles, Practices and A Research Agenda," Journal of Strategic Information Systems, Vol. 20, 2011, pp. 27-37.
Sanchez-Franco, M. J., and Roldan, J. L., "Expressive Aesthetics to Ease Perceived Community Support: Exploring Personal Innovativeness and Routinised Behaviour as Moderators in Tuenti," Computers in Human Behavior, Vol. 26,2010, pp.1445-1457
Tasi, C.-A., Kang, T.-C., and Hung, S.-Y, "Investigating the Role of Norm of Reciprocity on Perceived Knowledge Quality in Virtual Community," Journal of e-Business, Vol. 13, 2011, pp. 217-240.
Wang, D., Park, S., and Fesenmaier, D. R.,. "The Role of Smartphones in Mediating the Touristic Experience," Journal of Travel Research, Vol. 51, 2012, pp.371-387.
Watson, R. T., Akselsen, S., Monod, E., and Pitt, L. F., "The Open Tourism Consortium: Laying the Foundations for the Future of Tourism," Communication of the Association for Information Systems, Vol. 17, 2006, pp. 569-592.
Watson, R. T., Boudreau, M.-C., Chen, A. J., and Sepulveda, H. H., "Green Projects: An Information Drives Analysis of Four Cases," Journal of Strategic Information Systems, Vol. l20, 2011, pp. 55-62
Wilson, A., Murphy, H., and Fierro, J. C., "Hospitality and Travel : The Nature and Implications of User-Generated Content," Cornell Hospitality Quarterly, Vol. 53 ,2012,pp. 220– 228
Xiang, Z., and Gretzel, U., "Role of Social Media in Online Travel Information Search," Tourism Management, Vol. 31, 2010, pp. 179-188.
Yoo, K.-H., and Gretzel, U., "Influence of Personality on Travel -Related Consumer-Generated Media Creation," Computers in Human Behavior, Vol. 27, 2011, pp. 609-621.
Yuan, Y., Archer. N., Connelly, C. E., and Zheng, W., "Identifying the Ideal Fit between Mobile Work and Mobile Work Support," Information and Management, Vol. 47, pp. 125-137
Zeithaml, V. A., "Consumer Perceptions of Price, Quality, and Value: a Means-end Model and Synthesis of Evidence," Journal of Marketing, Vol. 52, 1988, pp. 2-22.
Zeithaml, V. A., Berry, L.L., and Parasuraman A., " The Behavioral Consequences of Service Quality," Journal of Marketing, Vol. 60, pp. 31-46.


QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top