跳到主要內容

臺灣博碩士論文加值系統

(44.192.79.149) 您好!臺灣時間:2023/06/03 00:37
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:葉盈佑
研究生(外文):Yhe-Ying-Yu
論文名稱:打卡的網路口碑傳播效果對消費者購買決策影響之研究─臺灣夜市為例
論文名稱(外文):A Study on the Electronic Word of Mouth Effect of Check-in Towards the Influence of Consumer in Purchasing Decision-Making
指導教授:石岳峻石岳峻引用關係
學位類別:碩士
校院名稱:國立高雄餐旅大學
系所名稱:旅遊管理研究所
學門:民生學門
學類:觀光休閒學類
論文種類:學術論文
論文出版年:2013
畢業學年度:101
語文別:中文
論文頁數:136
中文關鍵詞:網路口碑臉書打卡夜市
外文關鍵詞:Electronic Word-of-MouthFacebookCheck InNight Market
相關次數:
  • 被引用被引用:24
  • 點閱點閱:885
  • 評分評分:
  • 下載下載:4
  • 收藏至我的研究室書目清單書目收藏:10
網路的興起及它的便利性,人們開始透過網路蒐尋資訊與接收資訊。不僅可以主動透過網路發布訊息,也可選擇被動的方式接受資訊。現在許多民眾使用社群網站,它提供一個線上平台讓使用者互相交流資訊、分享照片、表達自我的意見、與成員互動,讓彼此間關係更加緊密。
Facebook是目前最多臺灣民眾使用的社群網站,於2010年推出「Facebook Place(地標)」服務,此功能一推出立刻吸引許多人每到一個地點,都要「打卡(Check-in)」留言或上傳照片,透過打卡可與Facebook網絡朋友分享「我在哪裡、和誰、做了什麼事」。這種網路打卡的行為與過去所談到的傳統口碑有相似之處,本研究將以Bansal & Voyer(2000)所採用的傳統口碑程序模型,延伸至網路的背景去探討網路打卡效果對消費者購買決策的影響
本研究採取量化研究,以SPSS統計軟體進行信效度分析、敘述性統計分析、獨立樣本t檢定,探討網路打卡對消費者購買決策的影響,有接收過網路打卡訊息的使用者為對象,透過網路問卷,採便利抽樣,共回收700份問卷,最後有效問卷為525份,女性樣本數最多,而其中有96份從未使用過打卡,但結果指出,未來機會超過一半的受測者未來是願意使用打卡。訊息接收者的「主動搜尋程度」越大與「聯繫強度」越緊密,越會正向影響購買決策;而「聯繫強度」越緊密,也會對「主動搜尋程度」成正向影響。訊息接收者的專業程度越高,不僅會對購買決策影響,且也會對消費者主動搜尋程度成正向影響。


Due to the rise and convenience of the Internet, people start to use the Internet to collect and receive the information. People can not only actively post information on the Internet but also choose to receive the information passively. Nowadays, more and more people use the social networking. Social networking provides users a platform to exchange their information, share their photos, convey their opinions, and interact with other members. These can make their relationship become closer.
However, Facebook is the most popular social networking for Taiwanese people. In 2010, Facebook released a service called “Facebook Place”. Once Facebook released this function, it caught people’s eyes immediately. Now, people “Check-in” or upload photos on Facebook when they arrive a place. Through Check-in, people can share “where I am, with whom, and what I am doing” with the friends on Facebook. The Check-in behavior is similar to traditional word-of-mouth effect. This study will base on the model of traditional word-of-mouth effect that addressed by Bansal & Voyer (2000). Furthermore, the study will extend to the background of the Internet, and discuss how the Check-in behavior influences consumer’s decision on consuming. I hope this research can classify the factors about how the Check-in behavior influence consumer buying behaviors. Also, this research can be regarded as a sample for the strategy, plan, and research of related industry in the future, the officials and the academic communities. It can provide suggestions for the post-study.


書名頁 i
論文口試委員審定書 ii
中文摘要 iii
ABSTRACT iv
目錄v
表目錄 vii
圖目錄 x
第壹章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 9
第三節 研究問題 10
第四節 研究流程 10
第貳章 文獻探討 12
第一節 傳統口碑與網路口碑 12
第二節 Facebook 27
第三節 網路打卡之定義 36
第四節 夜市 41
第參章 研究方法 46
第一節 研究架構 46
第二節 研究假設 47
第三節 研究設計 51
第四節 問卷設計 52
第五節 資料處理與分析方法 57
第肆章 資料分析 58
第一節 樣本分析 58
第二節 人際因素分析 71
第三節 非人際因素分析 80
第四節 影響接收者購買決策 91
第五節 假設檢定 97
第六節 小結 105
第伍章 結論與建議 107
第一節 結論 107
第二節 研究貢獻與實務意涵 110
第三節 研究限制與未來建議 112
參考文獻 114
附錄A 問卷 131



一、中文部分
卞鳳奎(2004)。夜市漫談。台北文獻,148,257-274。
白誌傑(2011)。外國旅客對台灣夜市小吃購買行為之解析-恐新症vs.獵奇成癖。未出版碩士論文,國立彰化師範大學,彰化市。
朱姝潔(2011)。影響打卡經驗價值要素之探討─以Facebook為例。未出版碩士論文,國立中央大學,新竹市。
江孟怡(2008)。網路口碑傳播對購買意願之影響-以信任為中介變數。未出版碩士論文,育達商業技術學院,苗栗縣。
何蕙婷(2010)。網路口碑與購買決策關係之研究:以人際關係強弱為干擾變數。未出版碩士論文,國立臺北商業技術學院,臺北市。
余舜德(1994)。臺灣夜市的歷史與政治經濟研究。中央研究院週報,564期。
呂孟佳(2009)。品牌知名度、網路口碑、涉入程度與購買意願關係之研究-以墾丁地區住宿飯店為例。未出版碩士論文,國立中山大學,高雄市。
李文祥(2011)。青少年網路口碑、知覺品質、信任與購買意願之研究-以桃園縣高中職學生為例。未出版碩士論文,醒吾技術學院,新北市。
李啟誠、李羽喬,(2010)。網路口碑對消費者購買決策之影響─以產品涉入及品牌形象為干擾變項,中華管理評論國際學報,13(1),1-22。
沈美慧(2010)。商業化網路口碑對消費者態度之影響-以臺大PTT美髮板網路口碑為例。未出版碩士論文,國立臺灣科技大學,臺北市。
卓良賢、權自強、蔡明哲(2011)。Facebook社群行銷術。台北:城邦文化。
周世蕙(2011)。行銷實戰臺灣臉書效應。台北:天下雜誌。
岳修平(2008)。Web 2.0 影音分享平台之學習應用探討。臺灣圖書館管理季刊,4(3),9-21。
林佳音(2011)。以自我揭露、人格特質的觀點探究智慧型手機打卡行為-以Facebook地標為例。未出版碩士論文,國立中山大學,高雄市。
林彥宏(2005)。網路口碑對消費者購買決策影響之探討。未出版碩士論文,國立中央大學,桃園縣。
林培鈺(2006)。搜尋網路口碑之動機及對消費行為影響之探究-以電子佈告欄為例。未出版碩士論文,國立中山大學,高雄市。
林聖芬(2011)。SoLoMo廣告對廣告效果的影響─以打卡折扣為例。未出版碩士論文,國立臺灣科技大學,臺北市。
林億涵(2008)。網路口碑對購買意願之影響以從眾觀點探討之。未出版碩士論文,國立臺北科技大學,臺北市。
邱婉菁(2011)。從使用者人際溝通需求探討行動化社群之行銷模式─以Facebook打卡為例。未出版碩士論文,淡江大學,臺北縣。
侯辰霖(2010)。探討微網誌Facebook之社群信任對購買意願的影響-以網路口碑、訊息信任為中介變數。未出版碩士論文,國立臺北科技大學,臺北市。
胡雅亭(2010)。部落格口碑對消費者購買手機決策影響之研究-以臺北市消費者為例。未出版碩士論文,國立交通大學,新竹市。
翁嘉伶(2011)。網路口碑因素影響消費者購買數位相機說服效果之研究。未出版碩士論文,國立交通大學,新竹市。
馬千惠(2010)。網路打卡的口碑傳播效果對消費者購買決策影響之研究-以餐廳為例。未出版碩士論文,國立中山大學,高雄市。
張淑慧(2009)。網路口碑與傳統口碑對消費者購買決策的影響。未出版碩士論文,國立交通大學,新竹市。
張曉玫(2010)。社交網絡服務網站之網路口碑資訊分享與傳遞行為及效果研究-以臉書(Facebook)為例。未出版碩士論文,元智大學,桃園縣。
梁芷瑄(2007)。Web 2.0 世代的迷思。科技發展政策報導,1,90-92。
梁蕭錠(2009)。微網誌中影響網路口碑之結構因素。未出版碩士論文,國立清華大學,新竹市。
陳以亨(2007)。網路口碑對美食團購虛擬社群影響之研究。未出版碩士論文,國立中山大學,高雄市。
陳怡婷(2007)。品牌形象、網路口碑與價格折扣對消費者購買意願的影響—以行動電話產品為例。未出版碩士論文,國立臺北大學,臺北市。
陳稟鈞(2011)。適地性打卡服務在獎勵、評比與事件之創新加值研究。未出版碩士論文,國立臺灣大學,臺北市。
陳翠玲(2008)。網路口碑傳播、品牌形象與消費者購買意願之關聯性。未出版碩士論文,育達商業技術學院,苗栗縣。
陳宜棻,(2010)。從展望理論觀點探討網路口碑對消費者購買意願之影響,電子商務學報,12(3),527-546。
程婉婷(2010)。網路口碑對消費者購買決策影響之探討-比較Facebook與部落格。未出版碩士論文,國立交通大學,新竹市。
黃怡仁(2006)。網路口碑效應對消費者購買意願影響之探討。未出版碩士論文,逢甲大學,臺中市。
黃顗靜(2011)。網路口碑、品牌權益與消費者購買意願關聯性之研究—以知覺價值為干擾變數。未出版碩士論文,中原大學,桃園縣。
詹月雲、黃勝雄(2002)。觀光夜市發展之課題與對策探討-以高雄六和觀光夜市為例。土地用題研究季刊,1(4),62-78。
廖淑伶(2007)。消費者行為。臺北縣:前程文化。
劉芝安(2012)。行動社群口碑傳遞動機之初探。未出版碩士論文,國立臺灣科技大學,台北市。
劉俊杰(2011)。使用智慧型手機進行臉書打卡功能行為之研究。未出版碩士論文,國立高雄師範大學,高雄市。
潘江東(2004) 。臺灣夜市文化探討。載於國立高雄餐旅學院林致信彙編,2004 關懷鄉土飲食文化紀錄研討會—夜市小吃論文集夜市飲食文化論文集(9-21)。高雄:國立高雄餐旅學院。
戴伯芬(1993)。流動攤販與都會區趕集夜市的形成:臺灣非正式經濟的個案分析。未出版碩士論文,國立清華大學,新竹市。
薛任慈(2008)。網路口碑對消費者購買決策影響之研究。未出版碩士論文,義守大學,高雄縣。
鍾政君(2010)。網路口碑來源可信度、消費者信任與涉入對購買意圖之影響。未出版碩士論文,朝陽科技大學,臺中市。
顏家芝、林子傑、盧遠平、邱怡傑、李志仁(1999)。夜市消費行為之比較與探討-以景美、士林、華西街三夜市為例。造園學報,5(2),39-56。
顏雅婷(2011)。探討影響網路口碑可信度之因素-以虛擬社群為例。未出版碩士論文,國立屏東商業技術學院,屏東市。
魏政和(2010)。網路口碑訊息對消費者購買意願的影響? 未出版碩士論文,中原大學,桃園縣。
鐘心蔚(2010)。社群網站之口碑對購買意願的影響-以產品涉入程度和衝動性購買特質為干擾變數。未出版碩士論文,中國文化大學,臺北市。
二、英文部分
Anderson, E. (1998). Customer dissatisfaction and word of mouth. Journal of Service Research, 1(1), 5-17.
Arndt, J. A. (1967a). Word of mouth advertising: A review of the literature. New York: Advertising Research Federation.
Arndt, J. A. (1967b). Role of product-related conversations in the diffusion a new product. Journal of Marketing Research, 4(1), 291–295.
Avery, C., Resnick, P., & Zeckhauser, R. (1999). The market for evaluations. American Economic Review, 89(3), 564–584.
Bansal, H. S., & Voyer, P. A. (2000). Word-of-mouth process within a service purchase decision context. Journal of Service Research, 3(2), 166–177.
Balasubramanian, S., & Mahajan, V. (2001). The economic leverage of the virtual community. International Journal of Electronic Commerce, 5(3), 103–138.
Bauer, R. A. (1960). Consumer behavior as risk taking. In R. S. Hancock (Ed.).Dynamic Marketing for A Changing World, Proceedings of the 43rd Conference of the American Marketing Association, 389–398.
Barnett, A. (2000). Taiwan: The finer China Antony Barnett tours the pariah ‘beautiful island’, whose new pro-independence president has thrown it once more into the path of its all-powerful big brother. The Observer, Mar 26.
Bickart, B., & Schindler, R. M. (2001). Internet forums as influential sources of consumer information. Journal of Interactive Marketing, 15(3), 31–40.
Bloom, D. (2002). Dan Bloom Taiwan’s night markets. Taipei: Tongyo Cultural Affairs Inc.
Boyd, D. M. (2004). Friendster and publicly articulated social networking. Paper presented at the Conference of Human Factors and Computing Systems, Vienna, Austria.
Bristor, J. M. (1990). Enhanced explanations of word of mouth communications: The power of relationships. Research in Consumer Behavior, 4(1), 51–83.
Brown, J. J., & Reingen, P. H. (1987). Social ties and word-of-mouth referral behavior. Journal of Consumer Research, 14(3), 350–362.
Buttle, F. A. (1998). Word of mouth: Understanding and managing referral marketing. Journal of Strategic Marketing, 6(3), 241–254.
Campbell, A. (2012). Word of mouth model of sales (working paper). Retrieved from http://faculty.som.yale.edu/arthurcampbell/documents/WOMSalesv2_000.pdf
Chatterjee, P. (2001). Online reviews: Do consumers use them? Advances in Consumer Research, 28(1), 129–133.
Cheung, C. M. K., Xiao, B., & Liu, I. L. B. (2012). The impact of observational learning and electronic word of mouth on consumer purchase decisions: The moderating role of consumer expertise and consumer involvement. 45th Hawaii International Conference on System Sciences.
Chu, S. C., & Choi, S. M. (2011). Electronic word-of-mouth in social networking sites: A cross-cultural study of the United States and China. Journal of Global Marketing, 24(3), 263-281.
Chu, S., & Kim, Y. (2011). Determinates of consumer engagement in electronic word-of -mouth(eWOM) in social networking sites. International Journal of Advertising, 30(1), 47-75
Cheung, C. M. K., Lee, M. K.O., & Thadani, D. R. (2009). The Impact of Positive Electronic Word-of-Mouth on Consumer Online Purchasing Decision. Lecture Notes in Computer Science, 5736, 501-510
Cox, D. F. (1967). Risk taking and information handling in consumer behavior. Boston: Harvard University Press.
Cunningham, S. M. (1967). The major dimension of perceived risk, in Donald F. Cox (ED.), Risk taking and information handling in consumer behavior, Boston: Harvard University Press, 82–108.
Davidow, M., & Leigh, J. H. (1998). The effects of organizational complaint responses on consumer satisfaction, word-of-mouth activity and repurchase intentions. Journal of Consumer Satisfaction/Dissatisfaction and Complaining Behavior, 11(1), 91–102.
Dellarocas, C. (2003). The digitization of word of mouth: promise and challenges of online feedback mechanisms. Management Science, 49(10), 1407–1424.
Dowling, G. R., & Staelin R. (1994). A model of perceived risk and intended risk-handing activity. Journal of Consumer Research, 21(1), 119–133.
Duhan, D. F., Johnson, S. D., Wilcox J. B., & Harrell, G. D. (1997). Influences on consumer use of word-of-mouth recommendation sources. Journal of the Academy of Marketing Science, 25(4), 283–295.
Dwyer, C., Hiltz, S. R., & Passerini, K. (2007). Trust and privacy concern within social networking sites: A comparison of Facebook and MySpace. Paper presented at the 13th Americas conference on information systems, Keystone, CO, USA.
Ellison, N. B., Steinfield, C., & Lampe, C. (2006). Spatially bounded online social networks and social capital: The role of Facebook. Paper presented at the 56th annual conference of the international communication association, Dresden, Germany.
Arndt, J. A. (1967a). Word of mouth advertising: A review of the literature. New York: Advertising Research Federation.
Arndt, J. A. (1967b). Role of product-related conversations in the diffusion a new product. Journal of Marketing Research, 4(1), 291–295.
Avery, C., Resnick, P., & Zeckhauser, R. (1999). The market for evaluations. American Economic Review, 89(3), 564–584.
Bansal, H. S., & Voyer, P. A. (2000). Word-of-mouth process within a service purchase decision context. Journal of Service Research, 3(2), 166–177.
Balasubramanian, S., & Mahajan, V. (2001). The economic leverage of the virtual community. International Journal of Electronic Commerce, 5(3), 103–138.
Bauer, R. A. (1960). Consumer behavior as risk taking. In R. S. Hancock (Ed.).Dynamic Marketing for A Changing World, Proceedings of the 43rd Conference of the American Marketing Association, 389–398.
Barnett, A. (2000). Taiwan: The finer China Antony Barnett tours the pariah ‘beautiful island’, whose new pro-independence president has thrown it once more into the path of its all-powerful big brother. The Observer, Mar 26.
Bickart, B., & Schindler, R. M. (2001). Internet forums as influential sources of consumer information. Journal of Interactive Marketing, 15(3), 31–40.
Bloom, D. (2002). Dan Bloom Taiwan’s night markets. Taipei: Tongyo Cultural Affairs Inc.
Boyd, D. M. (2004). Friendster and publicly articulated social networking. Paper    presented at the Conference of Human Factors and Computing Systems, Vienna, Austria.
Bristor, J. M. (1990). Enhanced explanations of word of mouth communications: The power of relationships. Research in Consumer Behavior, 4(1), 51–83.
Brown, J. J., & Reingen, P. H. (1987). Social ties and word-of-mouth referral behavior. Journal of Consumer Research, 14(3), 350–362.
Buttle, F. A. (1998). Word of mouth: Understanding and managing referral marketing. Journal of Strategic Marketing, 6(3), 241–254.
Campbell, A. (2012). Word of mouth model of sales (working paper). Retrieved from http://faculty.som.yale.edu/arthurcampbell/documents/WOMSalesv2_000.pdf
Chatterjee, P. (2001). Online reviews: Do consumers use them? Advances in Consumer Research, 28(1), 129–133.
Cheung, C. M. K., Xiao, B., & Liu, I. L. B. (2012). The impact of observational learning and electronic word of mouth on consumer purchase decisions: The moderating role of consumer expertise and consumer involvement. 45th Hawaii International Conference on System Sciences.
Chu, S. C., & Choi, S. M. (2011). Electronic word-of-mouth in social networking sites: A cross-cultural study of the United States and China. Journal of Global Marketing, 24(3), 263-281.
Chu, S., & Kim, Y. (2011). Determinates of consumer engagement in electronic word-of -mouth(eWOM) in social networking sites. International Journal of Advertising, 30(1), 47-75
Cheung, C. M. K., Lee, M. K.O., & Thadani, D. R. (2009). The Impact of Positive Electronic Word-of-Mouth on Consumer Online Purchasing Decision. Lecture Notes in Computer Science, 5736, 501-510
Cox, D. F. (1967). Risk taking and information handling in consumer behavior. Boston: Harvard University Press.
Cunningham, S. M. (1967). The major dimension of perceived risk, in Donald F. Cox (ED.), Risk taking and information handling in consumer behavior, Boston: Harvard University Press, 82–108.
Davidow, M., & Leigh, J. H. (1998). The effects of organizational complaint responses on consumer satisfaction, word-of-mouth activity and repurchase intentions. Journal of Consumer Satisfaction/Dissatisfaction and Complaining Behavior, 11(1), 91–102.
Dellarocas, C. (2003). The digitization of word of mouth: promise and challenges of online feedback mechanisms. Management Science, 49(10), 1407–1424.
Dowling, G. R., & Staelin R. (1994). A model of perceived risk and intended risk-handing activity. Journal of Consumer Research, 21(1), 119–133.
Duhan, D. F., Johnson, S. D., Wilcox J. B., & Harrell, G. D. (1997). Influences on consumer use of word-of-mouth recommendation sources. Journal of the Academy of Marketing Science, 25(4), 283–295.
Dwyer, C., Hiltz, S. R., & Passerini, K. (2007). Trust and privacy concern within social networking sites: A comparison of Facebook and MySpace. Paper presented at the 13th Americas conference on information systems, Keystone, CO, USA.
Ellison, N. B., Steinfield, C., & Lampe, C. (2006). Spatially bounded online social networks and social capital: The role of Facebook. Paper presented at the 56th annual conference of the international communication association, Dresden, Germany.
Engel, J. E., Kegerreis, R. J., & Blackwell, R. D. (1969). Word-of-mouth communication by the innovator. Journal of Marketing, 33(3), 15–19.
Feick, L. F., & Price, L. L. (1987). The market Maven: A diffuser of marketplace information. Journal of Marketing, 51(1), 83–97.
Feldman, S. P., & Spencer, M. C. (1965). The effect of personal influence in the selection of consumer services, in marketing and economic development. Proceedings of the Fall Conference of the American Marketing Association, Peter D. Bennett, ed. Chicago: American Marketing Association, 440-452.
Frenzen, J., & Nakamoto, K. (1993). Structure, cooperation and the flow of market information. Journal of Consumer Research, 20(3), 360–375.
Friestad, M., & Wright, P. (1994). The persuasion knowledge model: How people cope with persuasion attempts. Journal of Consumer Research, 21(1), 1–31.
Frenzen, J. K., & Davis, H. L. (1990). Purchasing Behavior in Embedded Markets. Journal of Consumer Research, 17(1), 1-12.
Gelb, B. D., & Sundaram, S. (2002). Adapting to word of mouse. Bussiness Horizons, 45(4), 21-25.
Gilly, M. C., Graham, J. L., Wolfinbarger, M. F., & Yale, L. J. (1998). A dyadic study of intepersonal information search. Journal of the Academy of Marketing Science, 26(2), 83–100.
Godes, D., & Mayzlin, D.(2004). Using online conversations to study word-of mouth Communication. Marketing Science, 23(4), 545–560.
Goldsmith, R. E. (2006). Electronic word-of-mouth. In Khosrow-Pour, M. (Ed.). Encyclopedia of E-Commerce, E-Government and Mobile Commerce. Idea Group Publishing.
Hennig-Thurau, T., Gwinner, K. P., Walsh, G. & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? Journal of Interactive Marketing, 18(1), 38–52.
Herr, P. M., Frank, R. K., & John, K. (1991). Effect of word-of-mouth and product-attribute information on persuasion: An accessibility-diagnostic perspective. Journal of Consumer Research, 17(4), 454–462.
Henderson, J. (2000). Food Hawkers and Tourism in Singapore. Hospitality Management, 19(2), 109-117.
Hsieh, A. T., & Chang, J. (2006). Shopping and tourist night markets in Taiwan. Tourism Management, 27(1), 138–145.
Hung, K. H., & Li, S.Y. (2007). The influence of eWOM on virtual consumer communities: Social capital, consumer learning, and behavioral outcomes. Journal of Advertising Research, 47(4), 485–495.
Ibrahim, M. F., & Leng, S. K. (2003). Shoppers’ perceptions of retail developments: Suburban shopping centres and night markets in Singapore. Journal of Retail and Leisure Property, 3(2), 176–189.
Jacoby, J., & Kapalan, L. B. (1972). The components of perceived risk. Proceedings of 3rd Annual Conference, Association for Consumer Research, 382–393.
Jansen, B. J., Zhang, M., Sobel, K., & Chowdury, A. (2009). Twitter Power: Tweets as Electronic Word of Mouth. Journal of the American Society for Information Sciences and Technology, 60(11), 2169–2188.
Karakaya, F., & Barnes, N. G. (2010). Impact of online reviews of customer care experience on brand or company selection. Journal of Consumer Marketing, 27(5), 447–457.
Katona, G., & Mueller, E. (1954). A study of purchasing decision. In Consumer behavior: The dynamics of consumer reaction. Ed. L. H. Clark. New York: New York University Press, 30–87.
Kaiser, H. F. ( 1974). An index of factorial simplicity, Psychometrika, 39(1), 31-36.
Katz, E., & Lazarsfeld, P. (1955). Personal Influence: The part played by people in the flow of mass communication. New York: Free Press.
Keller, E. (2007). Unleashing the power of word of mouth: Creating brand advocacy to drive growth. Journal of Advertising Research, 47(4), 448–452.
Kiel, G. C., & Layton, R. A. (1981). Dimensions of consumer information seeking behavior. Journal of Marketing Research, 18(2), 233–239.
Ko, Y. K., & Kim, B. J. (2011). The effects of switching cost perceived by patients and negative word of mouth on revisiting intention for hospital patients. Journal of Korean Academy of Nursing Administration, 17(1), 5–13.
Lampe, C., Ellison, N. B., & Steinfield, C. (2007). A familiar Face(book): Profile elements as signals in an online social network. Paper presented at the conference on human factors in computing systems, San Jose, CA, USA.
Lee, J., Park, D. H., & Han, I. (2008). The effect of negative online consumer reviews on product attitude: an information processing view. Electronic Commerce Research and Applications, 7(3), 341–352.
Lee, M., Han, H., & Lockyer, T. (2012). Medical tourism - attracting Japanese tourists for medical tourism experience. Journal of Travel and Tourism Marketing, 29(1), 69–86.
Lee, D., Kim, H. S., & Kim, J. K. (2012). The role of self-construal in consumers’ electronic word of mouth (eWOM) in social networking sites: A social cognitive approach.Computers in Human Behavior, 28(3), 1054-1062.
LeGrand, B., & Udell, 1. (1964). Consumer Behavior in the Market Place.Journal of Retailing, 40(3). 32-48.
Liu, Y. (2006). Word of mouth for movies: Its dynamics and impact on box office revenue. Journal of Marketing, 70(3), 74–89.
Lutz, R. J., & Reilly, P. J. (1973). An exploration of the effects of perceived social and performance risk on consumer information acquisition. In Ward, S., Wright, P. (Eds). Advances in Consumer Research, 393-405.
Lynch, B. (1999). Street foods: Urban food and employment in developing countries. Gender & Society, 13(4), 563–565.
Mitchell, A. A., & Dacin, P. A. (1996). The assessment of alternative measures of consumer expertise. Journal of Consumer Research, 23(3), 219–239.
Money, R. B., Gilly, M. C., & Graharm J. L. (1998), Explorations if national culture and word-of-mouth referral behavior in the purchased of industrial services in the United States and Japan. Journal of Marketing Research, 62(4), 76–87.
Murray, K. B. (1991). A test of service marketing theory: Consumer information acquisition activities. Journal of Marketing, 55(1), 10–25.
Park, C., & Lee. T. (2009). Information direction, website reputation and eWOM effect: A moderating role of product type. Journal of Business Research, 62(1), 61–67.
Park, D. H., Lee, J., & Han, I. (2007). The effect of on-line consumer reviews on consumer purchasing intention: The moderating role of involvement. International Journal of Electronic Commerce, 11(4), 125–148.
Park, C. W., & Macinnis, D. J. (2006). What’s In and What’s Out: Questions on the Boundaries of the Attitude Construct. Journal of Consumer Research, 33(1), 16-18.
Perry, M., & Hamm, B. C. (1969). Canonical analysis of relations between socioeconomic risk and personal influence in purchase decisions. Journal of Marketing Research, 6(3), 351–354.
Rezabakhsh, B., Bornemann, D., Hansen, U., & Schrader, U. (2006). Consumer power: A comparison of the old economy and the Internet economy, Journal of Consumer Policy, 29 (1), 3–36.
Rindfleisch, A., & Moorman, C. (2001). The acquisition and utilization of information in new product alliances: A strength-of-ties perspective. Journal of Marketing, 65(2), 1–18.
Richins, M. L. (1983). Negative word of mouth by dissatisfied consumers: A pilot study. Journal of Marketing, 47(1), 68–78.
Roselius, T. (1971). Consumer rankings of risk reduction methods. Journal of Marketing, 35(1), 56-61.
Sen, S. (2008). Determinants of consumer trust of virtual word-of-mouth: An observation study from a retail website. Journal of American Academy of Business, Cambridge 14(1), 30–35.
Sheth, J. N. (1971). Word-of-mouth in low-risk innovations. Journal of Advertising Research, 11(3), 15–18.
Still, R. R., Barnes Jr., J. H. & Kooyman, M. E. (1984). Word-of-mouth communication in low-risk product decision. International Journal of Advertising, 3(4), 335-45.
Steffes, E. M., & Burgee, L. E. (2009). Social ties and online word of mouth. Internet Research, 19(1), 42–59.
Sundaram, D. S., Mitra, K., & Webster, C. (1998). Word-of-mouth communications: A motivational analysis. Advances in Consumer Research, 25(1), 527–531.
Sun, T., Youn, S., Wu, G., & Kuntaraporn, M. (2006). Online word-of-mouth (or mouse): An exploration of its antecedents and consequences. Journal of Computer-Mediated Communication, 11(4),1104-1127.
Sweeney, J. C., Soutar, G. N., & Mazzarol, T. (2012). Word of mouth: Measuring the power of individual messages. European Journal of Marketing, 46(1), 237–257.
Sjoden, K. (2011). Reklamen som vet var du ar. Goteborgsposten 39-39.
Thorelli, H. B. (1971). Concentration of information power among consumers. Journal     of Marketing Research, 8(4), 427–432.
Thorson, K. S., & Rodgers S. (2006). Relationships between Blogs as eWOM and
Interactivity, Perceived Interactivity, and Parasocial Interaction. Journal of Interactive Advertising, 6 (2) , 34‐44.
Tong, S. T., Heide, B. V. D., Langwell, L., & Walther, J. B. (2008). Too much of a good thing? The relationship between number of friends and interpersonal impressions on Facebook. Journal of Computer-Mediated Communication, 13(3), 531–549.
Treadaway, C., & Smith, M. (2010). Facebook marketing: An hour a day. Indianapolis: Wiley Publishing.
Vimaladevi, K., & Dhanabhakaym, M. (2012). A Study on the Effects of Online Consumer Reviews on Purchasing Decision. Prestige International Journal of Management & IT- Sanchayan, 1(1), 91-99.
Wang, C. (1999). The study on the planning of Taipei tourist night markets. Taipei: Taipei City Government.
Westbrook, R. A. (1987). Product/consumption-based affective responses and postpurchase processes. Journal of Marketing Research, 24(3), 258–270.
Wirtz, J., & Chew P. (2002). The Effects of Incentives, Deal Proneness, Satisfaction and Tie Strength on Word-of-Mouth Behaviour. International Journal of Servic Industry Management, 13(2), 141-162.
Yayl, A., & Bayram, M. (2012). e–WOM: the effects of online consumer reviews purchasing decisions. International Journal of Internet Marketing and Advertising. 7(1). 51-64.
Ying, W. P., & Lee, M. T. (2007). Taiwan night market, after the travel experience and purchase behavior research- For example to City Shih Lin Night market. Unpublished master’s thesis, National Kaohsiung University, Taiwan.
Zhang, Q. L., & Kuo, C. M. (2004). Taipei night market literature symposium report. Taipei City Literature, 148(1), 1–90.
三、網路文獻
臺灣網路資訊中心(2012)。臺灣寬頻網路使用調查報告。線上檢索日期:2012年月12日。網址: http://statistics.twnic.net.tw/item04.htm
創市際(2011)。ARO觀察--社群服務發展概況。線上檢索日期:2012年9月14日。網址: http://www.iama.org.tw/upload/ResourceReport/20110830105124836.pdf
CheckFacebook(2013)。Facebook全球及臺灣使用人口統計。線上檢索日期:2013年5月25日。網址: http://www.checkfacebook.com/
創市際(2010)。ARO觀察--社群網站使用概況。線上檢索日期:2012年9月14日。網址: http://www.insightxplorer.com/news/news_05_28_10.html
國家通訊傳播委員會(2012)。101年行動通信業務營運概況。線上檢索日期:2012年9月12日。網址:http://www.ncc.gov.tw
國際數據資訊調查(2012)101第一季臺灣手機市場。線上檢索日期:2012年9月12日。網址:http://www.idc.com.tw/about/399.html
創市際(2011)。ARO觀察--智慧型手機使用概況。線上檢索日期:2012年9月14日。網址: http://www.insightxplorer.com/specialtopic/2011_04_15.htm
喀報(2012)。適地性服務 商家新寵兒。線上檢閱日期2012年9月16日。網址:
http://castnet.nctu.edu.tw/castnet/article.php?id=5046&from_type=issue&from_id=248
Socialbakers(2012)。臺灣地標定位打卡統計。線上檢索日期:2012年10月15日。網址:http://www.socialbakers.com/places/country/taiwan/
李宜穆編譯(2010年4月13日)。為什麼地標服務風潮來得快,去得也快?
線上檢索日期:2012年9月30日。網址:http://www.bnext.com.tw/article/view/cid/61/id/17980
孫昱涵(2009)。Facebook的社群遊戲讓人潮變錢潮。線上檢索日期:2012年10月14日,取自http://www.brain.com.tw/news/RealNewsContent.aspx?ID=13062
comScore. (2007a). comScore Media Metrix Releases Top 50 Web Ranking for July.
Reston, VA。線上檢索日期:2012年9月30日。網址: http://www.comscore.com/press/release.asp?press=1582
comScore. (2007b). Social Networking Goes Global. Reston, VA。 線上檢索日期:2012年9月30日。網址:http://www.comscore.com/press/release.asp?press=1555

























QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top