Chinese
1.李鴻岳、民國100年。房仲業內部服務品質對員工工作滿意度影響之研究─以台北市高專為例、國立成功大學、高階管理碩士在職專班(EMBA)碩士論文。2.許英傑,李冠穎,2012,連鎖管理,前程文化,新北市。
3.陳寬裕 ,王正華 ,2010 , 結構方程式模型實務分析 -AMOS的運用 ,五南圖書出版公司 ,台北。
English
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