一、網站部分
1.台灣連鎖加盟促進協會http://www.franchise.org.tw/home.php。
2.創業圓夢網站http://sme.moeasmea.gov.tw/SME。
3.1111創業家盟網http://www.1111boss.com.tw/news/inpageU.asp?id=521-連鎖品牌 如何成功地開枝散葉。
二、中文部分
1.丁姵元、賴克俊,(2011),連鎖便利商店加盟者加盟關係終止之研究,中原企管評論,第九卷第三期,第1-28頁。2.二十九歲開五十家店的本事-天下雜誌2012年5月16日。
3.王裕華,(2007),旅行社對主題遊樂園附屬旅館之品牌權益與關係行銷認知之研究—以劍湖山王子大飯店為例,大葉大學休閒事業管理學系碩士班碩士論文。4.加盟管理即時支援 加盟店不孤單-丹提咖啡利用即時後台系統、每月一次的店長會議及不定期的巡店輔導,來管理直營加盟店的營運績效,經濟日報,2009/06/09。
5.朱文儀、陳建男、黃豪臣譯,(2007),策略管理,台北:華泰文化。
6.吳思華,(2000),策略九說,台北:臉譜文化。
7.李世謙,(1996),連鎖店經營管理實務,經濟管理出版社。
8.李佳純,(2001),以資源基礎理論探討持久競爭優勢形成之因素-以「ePaper電子報聯盟」為例,傳播與管理研究,第1卷第1期,第93-120頁。9.李幸模,(民國97年),連鎖加盟Q&A,商業週刊出版公司,台北。
10.李明軒、邱如美譯,(民國88年),競爭優勢(上),天下遠見出版公司。
11.李蘭甫(1997),國際企業論,三民書局,431。
12.周世偉、黃慧玲、李冠穎、許英傑,(2007),加盟連鎖系統忠誠導向之研究-溝通觀點,人文暨社會科學期刊,Vol. 3, No. 2, pp. 19-26.13.周旭華譯,(1998),競爭策略,台北:天下文化。
14.林娟娟,(1990),影響連鎖店經營型態之因素-我國零售業之實證研究,國立中興大學企業管理研究所碩士論文。15.林振順,(1990),連鎖店主持人特質、策略選擇、績效關係之研究-以餐飲業為例,國立台灣大學商學研究所碩士論文。16.林淑真,(2006),經營策略、產業環境與經營績效之關係研究,佛光大學管理學系碩士論文。17.社團法人台灣連鎖暨加盟協會,台灣連鎖店年鑑(2012)。
18.洪順慶,行銷管理,第二版,新陸書局,(2001)。
19.胡智欽,(2010),關係行銷、顧客知覺價值與顧客再購買意願的關聯性之研究,長榮大學高階管理碩士在職專班碩士論文。20.張文龍、黃文谷、陳思婷,(2010),創業家人力資本、創業環境與創業績效關係之研究,創業管理研究。21.張紹勳,(2002),電子商店之關係品質模式-融合交易成本理論及科技接受模式的觀點,國立政治大學資訊管理學系博士論文。22.張耀銘,(2004),影響連鎖便利商店加盟續約意向之關鍵因素-以權力作為干擾效果,國立高雄第一科技大學行銷與流通管理系碩士論文。23.許立中,(2005),連鎖加盟店凝聚力之研究,大葉大學事業經營研究所碩士論文。24.許盈專,(2008),台灣微型企業之創業資源與人格特質對創業類型及創業績效影響之研究,國立高雄第一科技大學碩士畢業論文。25.許智傑,(2012),連鎖加盟者關係滿意、信任和承諾與影響因素之間關係之探討,國立東華大學企業管理學系碩士論文。26.陳正男、林素吟、丁學勤,(2005),信任、承諾與其相關因素的關係:加盟體系的實證研究,台灣管理學刊,第5卷第2期,第209-230頁。
27.陳寬裕、王正華,(2011),論文統計分析實務:SPSS與AMOS的運用-第二版,台北:五南。
28.曾光華,(1995),顧客資料庫與關係行銷,第二屆中小企業管理研討會論文集(下),台北,經濟部中小企業處。
29.鈕撫民,(1995),從我國連鎖經營看服務業環境變遷趨勢,第一屆服務業管理研討會論文集,頁2-14。
30.黃大宇,(2002),連鎖網路咖啡加盟店與加盟總部組織關係行為之研究,世新大學觀光學系碩士論文。31.黃慧玲、許英傑、李昀真,(2006),加盟連鎖店續約意向之研究,中華管理評論-國際學報,第9卷4期,Vol. 9, No. 4, Dec 2006。32.想當頭家,四點慎選加盟總部-Cheer雜誌2009。
33.詹采璃,(2009),連鎖便利商店加盟總部價值之創造-加盟者之觀點,國立雲林科技大學,碩士論文。34.廖國興,(1995),連鎖加盟便利商店直營或加盟型態與經營績效關係之研究,輔仁大學管理科學研究所碩士論文。35.蔡明田、謝煒頻、李國瑋、許東讚,(2008),創業精神與創業績效之關聯性研究:創業動機、能力與人格特質的整合性觀點,創業管理研究。36.鄭耿芸,(2009),從組織間信任與連結關係探討影響連鎖加盟企業經營績效之研究,開南大學企業與創業管理學系碩士論文。37.賴怡蓁,(2012),虛實整合策略對績效之影響-以台灣網路拍賣業為例,國立屏東商業技術學院經營管理研究所碩士論文。38.謝昊能,(2010),以資源基礎觀點探討環境檢測機構之競爭優勢,逢甲大學經營管理碩士在職專班碩士論文。39.謝耀龍,(1997),關係行銷與顧客滿意,戰略生產力雜誌,第491期,第98-101頁。40.韓沛鈞,(2008),觀光飯店業之關係行銷、服務品質對消費者忠誠度之影響-以信任為干擾變數,佛光大學管理研究所碩士論文。41.簡孝君,(2010),連鎖加盟總部價值創造量表建構之研究-加盟者之觀點,國立雲林科技大學企業管理系碩士論文。42.簡震宇,(2011),連鎖加盟事業以內部加盟或外部加盟展店考量因素之初探,中原大學企業管理學系碩士論文。43.嚴盛豪,(1984),連鎖經營控制之方法-系統分析方法之研究,國立政治大學企業管理研究所碩士論文。 三、英文部分
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