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研究生:高珮芳
研究生(外文):Pei-Fang Kao
論文名稱:維基型組織之特性對開放式創新的影響研究:以台灣中小企業為例
論文名稱(外文):The Impacts of Wikinomics on Open Innovation in Organizations: A Study Based on SMEs in Taiwan
指導教授:陳灯能陳灯能引用關係
指導教授(外文):Deng-Neng Chen
學位類別:碩士
校院名稱:國立屏東科技大學
系所名稱:資訊管理系所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2013
畢業學年度:101
語文別:中文
論文頁數:92
中文關鍵詞:中小企業維基型組織開放式創新組織研發績效
外文關鍵詞:SMEswikinomic organizationopen innovationorganizational R&;D performance
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面臨現今快速變化的環境、知識工作者高度流動、產品生命週期縮短和研發成本提高等因素影響,企業單靠內部的研發能力已不能滿足現今環境。有別於過去傳統企業的封閉式創新,維基型組織與開放式創新模式的出現,許多企業轉向企業外部的人才庫找尋創意和技術,使的如何激勵並留住專業人才的舊方法變得不再那麼重要。「協力創新」也可以說是「開放式創新」,正在顛覆企業舊有像封閉象牙塔般的研發創新,而逐漸轉變成與外面的資源共同協同合作共同創新。而唯有不斷的創新,企業才能保有競爭優勢並永續發展。因此,本研究欲探討在這個新環境中,我國中小企業具有的五項維基型組織特性:通力合作、資訊開放、相互依賴、知識分享與誠正文化,是否會影響其採用開放式創新「由外至內」和「由內至外」兩方向,進而影響組織的研發績效。本研究結合量化與質性研究發現:(1)資訊開放、相互依賴、知識分享與誠正文化對於組織採用「由外而內」的開放式創新具有顯著之影響。(2)通力合作、知識分享與誠正文化對於組織採用「由內而外」的開放式創新具有顯著影響。(3)組織採用開放式創新與研發績效,以「由外而內」具顯著之影響。

Due to the rapid changing environment, shortening product life cycles, and increasing cost of R&;D, the company cannot maintain its competitiveness by only relying on its internal R&;D capability. Unlike the traditional closed innovation in the enterprise, open innovation and wikinomics have changed the innovation model and create a new way to success. The concepts of open innovation and wikinomics emphasize that the company should cooperate with external organizations to enhance the R&;D capability and gain the competitiveness. The goal of this research is to investigate the impacts of organizational wikinomics on open innovation adoption and organizational performance. We applied five constructs to evaluate the organizational wikinomics, including collaboration, openness, interdependence, sharing and integrity. In addition, open innovations are divided into inbound and outbound one, and organizational performance is measured by R&;D performance. Both of quantitative and qualitative research methods are applied in this research, and SMEs in Taiwan are selected as the research subjects. The research results show that the organizational wikinomics, openness, interdependence, sharing and integrity, have significant effects on inbound open innovation adoption. In the other, collaboration, sharing, and integrity have significant impacts on outbound open innovation. In advance, the inbound open innovation has significant influences on the organizational performance, while the outbound one has no effect.
摘 要 I
Abstract II
謝誌 IV
目錄 V
圖目錄 VIII
表目錄 IX
第1章 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 4
1.3 研究流程與章節架構 5
第2章 文獻探討 6
2.1 中小型企業 6
2.1.1 中小型企業之定義 6
2.1.2 中小型企業重要性及歷年概況 9
2.2 維基型組織特性 11
2.2.1 何謂維基型組織 11
2.2.2 組織特性 12
2.3 開放式創新 17
2.3.1 何謂開放式創新 17
2.3.2 為何需要開放式創新 20
2.4 研發績效衡量 23
2.4.1 新產品研發的重要性 23
2.4.2 新產品的研發績效 23
第3章 研究架構與方法 25
3.1 研究架構 25
3.2 研究變數操作型定義及問卷設計 26
3.2.1 自變數 26
3.2.2 應變數 30
3.2.3 中介變數 31
3.3 研究假說 32
3.4 問卷設計 35
3.5 研究方法 36
3.5.1 研究對象 36
3.5.2 分析工具 36
3.5.3 個案訪談 37
3.5.4 研究步驟 39
第4章 研究分析與結果 40
4.1 統計資料 40
4.1.1 組織基本資料分析 40
4.1.2 信度檢定 45
4.1.3 效度檢定 45
4.1.4 結構模型檢定 48
4.2 個案整理 52
4.2.1 個案基本資料 52
4.2.2 個案假說驗證與研究發現 53
第5章 結論與建議 68
5.1 研究結論 68
5.1.1 企業通力合作特性與開放式創新之關係 69
5.1.2 企業資訊開放特性與開放式創新之關係 70
5.1.3 企業相互依賴特性與開放式創新之關係 71
5.1.4 企業知識分享特性與開放式創新之關係 72
5.1.5 企業誠正文化特性與開放式創新之關係 73
5.1.6 開放式創新與組織研發績效之關係 73
5.2 研究貢獻 74
5.3 研究限制 75
5.4 未來研究方向 76
附錄1 參考文獻 77
附錄2 研究問卷 83
附錄3 個案訪談題目大綱 88
附錄4 研究量表問項代碼一覽表 89

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